Choosing the right prosthetist is key for your child's success. Learn what to look for in a provider who offers expertise, empathy, and ongoing support

How to Choose the Right Prosthetic Provider for Your Child

Choosing a prosthetic provider for your child is one of the most important decisions you will ever make. It’s not just about getting a device—it’s about finding a team that understands your child’s needs, listens to your concerns, and helps your family every step of the way. The right provider can make your child’s journey smoother, easier, and even joyful. But how do you know which one is right for you?

At Robobionics, we work closely with parents across India who want the best for their children. Through years of experience, we’ve learned what really matters when choosing a prosthetic partner. This article will guide you through what to look for, what questions to ask, and how to make sure your child gets care that is not only professional, but also personal and empowering.

Understanding Your Child’s Unique Needs

Every child is different. Some are full of energy and want to run and climb. Others love to draw, write, or play instruments. Some children are quiet and need time to adjust. Others jump right into trying new things. When it comes to prosthetic care, a one-size-fits-all approach never works.

Looking Beyond the Limb Difference

It’s easy to focus only on the missing limb or physical difference

It’s easy to focus only on the missing limb or physical difference, but your child is much more than that. Their personality, interests, comfort level, and emotional readiness matter just as much as the device they’ll wear. A good prosthetic provider will take time to learn about your child—not just measure their limb.

Ask yourself how your child reacts to change. Are they excited or nervous? Do they ask questions or need reassurance? The answers to these help you understand what kind of provider your child will respond to. The right team will support not only your child’s physical needs but also their feelings and confidence.

At Robobionics, we always start by listening. We ask about your child’s day, their school life, their favorite activities—because that’s where the prosthetic will live and move with them every day.

Planning for Growth and Change

Children grow fast. What fits today might not fit six months from now. A good prosthetic provider understands that children’s needs change quickly, and they plan ahead. They also know that emotional readiness comes in stages. Your child might need a cosmetic limb first, then later a functional one, or even a myoelectric device when they are ready.

The provider you choose should offer flexible care. They should expect your child to grow and adapt, and they should be ready to adjust the prosthetic as needed. This ongoing support is often more important than the first fitting.

Robobionics provides a structured care journey with growth milestones, regular check-ins, and personalized adjustments so your child is always comfortable and confident as they grow.

Considering Lifestyle and Environment

Once you understand your child’s needs, the next step is learning more about the provider.

Where your child lives, goes to school, and plays also matters. Some families live in cities, while others are in smaller towns or villages. Some children are highly active, while others need simpler solutions. A provider should be able to adapt to your lifestyle—not expect you to fit into theirs.

Think about how far you can travel for appointments. Ask whether the provider offers virtual support or has a local partner clinic. These practical points can make a big difference in how easy and consistent your child’s care will be.

At Robobionics, we work across India through a network of partner clinics like Omnify Prosthetics. We also offer remote support, follow-up care, and home-based training options so that no matter where you are, help is always close.

Evaluating the Provider’s Experience and Approach

Once you understand your child’s needs, the next step is learning more about the provider. Not all prosthetic centers are the same. Some focus on adults, others on injury-related cases, and only a few truly specialize in pediatric prosthetics. You want a team that has experience with children—and that knows how to make the process child-friendly.

Looking at Pediatric Expertise

Fitting a child is not like fitting an adult. Children have softer skin, growing bones, and shorter attention spans. They also have different emotional needs. A provider with pediatric experience knows how to work at your child’s pace. They know how to create a calm, safe environment and how to make the experience feel more like play than a medical procedure.

Ask whether the provider has worked with children of your child’s age and condition. Look for signs that they take the time to explain things gently and that they make space for parents to be involved. A good pediatric provider knows that the family matters just as much as the patient.

Robobionics has worked with hundreds of children across different stages of development. From infants to teens, our team is trained to meet young users where they are and support their journey at every step.

Focusing on Function and Comfort Together

A prosthetic should be useful—but it should also be comfortable.

A prosthetic should be useful—but it should also be comfortable. Some providers may focus only on the technical aspects: the parts, the mechanics, the grip strength. But if a prosthetic doesn’t fit well or feels heavy, your child may not want to wear it. The best providers balance function with comfort, and they always listen to how the child feels.

During the fitting process, providers should ask your child for feedback. Does it pinch? Is it too tight? Do they feel like using it? These simple questions can prevent big problems down the road.

At Robobionics, we involve children in every fitting session. We adjust the fit based on their input and make changes until the prosthetic feels like part of them—not a burden.

Ensuring a Clear Follow-Up Plan

Getting a prosthetic is not a one-time visit. Children need regular follow-up care, especially as they grow or become more active. Before choosing a provider, ask what kind of long-term support they offer. How often do they schedule reviews? Can you call them if there’s a problem? Will they remind you when an upgrade is due?

A provider that plans ahead gives you peace of mind. You shouldn’t have to chase them for help—they should stay in touch with you.

Robobionics offers scheduled follow-ups, growth-based check-ins, and an open communication line so families always know when to come back—and never feel alone in the process.

Matching Technology to Your Child’s Future Goals

Choosing a prosthetic isn’t just about what your child needs today

Choosing a prosthetic isn’t just about what your child needs today—it’s about what they’ll need tomorrow, next year, and as they grow into new roles and activities. A good prosthetic provider should offer more than one solution. They should provide a clear path that evolves with your child’s goals and growth, whether it’s sports, art, writing, or everyday independence.

Offering the Right Range of Prosthetic Types

Your child’s needs will change over time. Early on, they may need a simple passive prosthetic to help with balance or symmetry. Later, they might benefit from a body-powered arm, and as they grow, a myoelectric prosthetic may open up more possibilities. A strong provider will offer all of these options—and know when each one is appropriate.

Ask if the clinic offers cosmetic, functional, and advanced myoelectric solutions. More importantly, ask how they decide which type to recommend. A thoughtful provider won’t push the most expensive device—they’ll guide you toward the one that suits your child’s current abilities and interests.

At Robobionics, we start with what the child needs today and help families plan for future transitions. Whether it’s Grippy™, our 3D-printed myoelectric hand, or a lightweight activity-based limb, we customize based on real-life goals—not just diagnosis.

Providing Flexible and Upgradable Solutions

As your child grows, their prosthetic must keep up. That means the provider should offer upgradable parts, adjustable sockets, and customizations that fit your child’s evolving lifestyle. If a prosthetic becomes outdated or uncomfortable, children often stop using it. But when updates are built into the plan, children are more likely to keep wearing their prosthetic and benefiting from it.

Ask if the provider’s prosthetics can be upgraded without starting from scratch. Can the socket be resized? Can the hand or foot be swapped out for a different model later? Are there activity-specific add-ons for sports or school?

At Robobionics, our modular designs allow easy upgrades as your child grows or gains new skills. We believe prosthetics should grow with your child—not hold them back.

Focusing on Real-World Functionality

A good prosthetic is not just impressive in the clinic—it works in your child’s real world

A good prosthetic is not just impressive in the clinic—it works in your child’s real world. Whether they’re drawing, typing, running, or playing with friends, the prosthetic should support their daily life. This means the provider must understand how your child spends their time, what goals they have, and what challenges they face.

The best providers test prosthetics in real-life scenarios. They observe how your child interacts with toys, utensils, books, and tools. They then make adjustments to improve ease of use, durability, and comfort.

At Robobionics, we take the time to learn how each child moves through their day. Then we design solutions that help them do more—naturally, confidently, and with joy.

Evaluating Emotional and Social Support from the Provider

The prosthetic itself is only part of the journey. For your child to truly thrive, they need to feel emotionally safe and socially supported. This means that the provider you choose should not only care about fitting a device but also about building your child’s confidence, helping them navigate social spaces, and supporting your entire family. Emotional care is not extra—it’s essential.

Creating a Child-Friendly and Encouraging Environment

Children are sensitive to how they’re treated. The way a provider speaks to your child, the atmosphere in the clinic, and the tone of each appointment all affect how your child feels about the process. If your child feels nervous, judged, or rushed, they may develop a negative association with their prosthetic—even if it fits well. On the other hand, a warm, playful, and encouraging environment can help your child feel safe and excited to learn.

Look for providers who talk directly to your child and explain things in a way they can understand. Notice if the space is clean, calm, and welcoming. Do they celebrate progress? Are they patient when things take time? These small details matter more than you might think.

At Robobionics, every child is treated with patience, kindness, and respect. We make each session comfortable and fun so children are more likely to engage with their prosthetic positively from the very beginning.

Involving Parents and Caregivers at Every Step

A provider should never leave parents out of the process.

A provider should never leave parents out of the process. You are the constant in your child’s life—the one who will help them put on the prosthetic each day, notice changes, and guide them through difficult moments. That’s why you need to be informed, involved, and supported too.

Ask if the provider gives you guidance on home care, hygiene, and usage tips. Do they offer training for you as a parent? Can you reach out with questions in between visits? Do they ask how you are doing as part of the care plan?

At Robobionics, we consider parents our partners. We provide home-based rehabilitation tools, daily care checklists, and clear communication throughout the process so you’re always confident in what to do next.

Working With Schools and Support Networks

Your child’s experience doesn’t end at home or the clinic. They will take their prosthetic to school, to playgrounds, to dance classes, and family functions. That means the provider should help your child navigate these environments—not just leave you to figure it out.

Ask if the provider offers educational support for teachers or classmates. Do they have resources for talking about prosthetics in social settings? Can they help prepare your child to answer questions or explain their limb difference with confidence?

At Robobionics, we provide school support letters, classroom activity suggestions, and even demo sessions for teachers and peers. We believe that when a child feels understood and included, they are more likely to use their prosthetic proudly and consistently.

Conclusion

Choosing the right prosthetic provider for your child is not just about selecting a clinic. It’s about finding a trusted partner—someone who understands that your child is more than a medical case. The right provider will support your child’s physical growth, emotional development, and personal goals with care that is flexible, thoughtful, and deeply human.

A great prosthetic provider doesn’t just fit a device. They listen. They explain. They adapt. They work with your child’s world—from school to home to playtime—and they grow with you as your child’s needs evolve. Most importantly, they see your child for who they are: strong, smart, full of potential, and capable of thriving with the right support.

At Robobionics, we’ve made it our mission to be that kind of provider. We blend advanced technology with personal attention, and we walk alongside every family through every step of the journey. Whether your child is just starting out or ready to upgrade to their next prosthetic, we’re here to make sure their experience is empowering, exciting, and made just for them.

If you’re ready to find the right prosthetic partner for your child, we’re here to help.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.