Keep your cosmetic prosthetics pristine! Learn simple maintenance tips to preserve their natural look and feel. Click for expert advice.

How to Maintain Cosmetic Prosthetics: Keeping Them Looking New

Cosmetic prosthetics play an essential role in helping individuals regain confidence and restore a sense of normalcy. Designed to replicate the natural appearance of a limb or other body part, these prosthetics provide aesthetic appeal alongside functionality. However, keeping them looking new requires care and attention. Over time, exposure to the environment, regular use, and even improper handling can cause discoloration, surface wear, or damage.

Maintaining a cosmetic prosthetic isn’t just about keeping it looking good; it’s about preserving its functionality and extending its lifespan. Cosmetic prosthetics are made from advanced materials designed to mimic the look and feel of natural skin.

Understanding the Importance of Maintenance

Maintaining a cosmetic prosthetic isn’t just about keeping it looking good; it’s about preserving its functionality and extending its lifespan. Cosmetic prosthetics are made from advanced materials designed to mimic the look and feel of natural skin.

While these materials are durable, they are also sensitive to factors like dirt, oils, and UV exposure. Regular care not only keeps your prosthetic fresh and realistic but also prevents avoidable wear and tear.

How Appearance Affects Confidence

For many users, a cosmetic prosthetic is more than a device—it’s part of their identity. A clean, well-maintained prosthetic can boost self-esteem and make social interactions more comfortable.

Conversely, a worn or discolored prosthetic might draw unwanted attention or lead to self-consciousness. Maintaining the appearance of your prosthetic is an empowering act that supports your confidence and overall well-being.

Enhancing Longevity and Cost Efficiency

A cosmetic prosthetic is an investment, and proper maintenance ensures you get the most value out of it.

Without regular care, small issues such as discoloration or minor surface wear can quickly escalate into larger problems, potentially leading to costly repairs or even replacement.

A well-maintained prosthetic not only lasts longer but also retains its original aesthetic qualities, reducing the need for frequent refinishing services.

Users who adopt a proactive approach to maintenance find themselves spending less on avoidable damage and repairs. For businesses, this reinforces the importance of educating users about care routines during initial consultations.

Offering practical examples of how regular maintenance extends a prosthetic’s lifespan creates a strong connection between good habits and tangible benefits.

Maintaining Realism and Boosting Confidence

The lifelike appearance of a cosmetic prosthetic is one of its most vital features. A clean, well-kept prosthetic ensures that it blends seamlessly into the user’s daily life, enhancing self-confidence in social, professional, and personal settings.

When a prosthetic is neglected, visible wear or discoloration can detract from its realism and draw unnecessary attention, affecting the user’s comfort in public.

Maintaining a prosthetic is about more than cleaning—it’s about preserving its design details. Skin tones, textures, and unique features such as veins or nails require specific care to remain vibrant and intact.

Users should view their maintenance routine as an act of self-care that reinforces their sense of identity and pride. Businesses can further support this mindset by framing maintenance as a critical part of the user experience during consultations or follow-ups.

Preventing Common Issues Before They Arise

Many of the most common problems with cosmetic prosthetics, such as fading, scratches, or moisture-related damage, can be avoided entirely with consistent upkeep.

Dirt and oils, for instance, can accumulate invisibly over time, dulling the prosthetic’s surface or creating an environment for bacterial growth. Small scratches may seem insignificant initially but can worsen if left untreated, affecting both the prosthetic’s appearance and durability.

Preventative maintenance is the most effective way to address these challenges. Establishing a daily cleaning routine ensures that dirt and oils never have the chance to build up, while periodic inspections help users spot early signs of wear.

Businesses can play a key role by providing clear instructions on how to detect and prevent these issues, such as teaching users how to check for fading or demonstrating the proper way to clean high-contact areas.

Aligning Maintenance with Your Lifestyle

A user’s lifestyle significantly influences the type of care their prosthetic needs. Active individuals, for example, may expose their prosthetic to more wear due to frequent movement, outdoor activities, or contact with different surfaces.

Conversely, users who wear their prosthetic for extended periods indoors may face challenges like discoloration from consistent use or exposure to environmental elements like dust.

Tailoring a maintenance routine to fit these specific needs helps ensure the prosthetic remains in top condition. Active users should prioritize protective measures, such as wearing covers during high-impact activities or applying UV-protective sprays for outdoor use.

For users with more sedentary routines, regular cleaning and occasional touch-ups are often enough to preserve the prosthetic’s realism.

Businesses can provide personalized care plans based on the user’s daily habits, demonstrating a deeper understanding of their needs and building long-term trust.

Establishing a Maintenance Partnership

While self-care routines are essential, professional guidance and support elevate prosthetic maintenance to the next level. Regular check-ins with a prosthetist allow for detailed inspections and adjustments that address underlying issues users might miss.

Professionals can also recommend advanced cleaning products, touch-up solutions, or protective accessories tailored to the prosthetic’s materials.

For businesses, positioning maintenance as an ongoing partnership with users creates a stronger relationship. Offering value-added services, such as annual maintenance packages or exclusive access to refinishing services, demonstrates a commitment to their satisfaction.

Including resources like video tutorials, care manuals, or one-on-one maintenance workshops further empowers users to take charge of their prosthetic care with confidence.

Keeping your cosmetic prosthetic clean is the cornerstone of proper maintenance. Daily cleaning removes dirt, sweat, and oils that can accumulate on the surface, preventing discoloration and maintaining its lifelike texture.

Daily Cleaning for Long-Lasting Freshness

Keeping your cosmetic prosthetic clean is the cornerstone of proper maintenance. Daily cleaning removes dirt, sweat, and oils that can accumulate on the surface, preventing discoloration and maintaining its lifelike texture.

Gentle Cleaning Techniques

Always clean your prosthetic with care to avoid damaging its delicate surface. Use a soft cloth or sponge and a mild soap to wipe away impurities.

Avoid scrubbing too hard, as abrasive actions can wear down the outer coating or cause small scratches. Rinse thoroughly with lukewarm water to ensure no soap residue is left behind, as this can lead to dullness or stickiness over time.

Allow your prosthetic to air dry completely before reattaching or storing it. Patting it dry with a lint-free cloth can speed up the process while preventing moisture from building up in hard-to-reach areas.

Understanding the Role of Daily Cleaning

Cosmetic prosthetics are exposed to a range of environmental factors throughout the day, from dust and pollutants to skin oils and sweat.

These substances can cling to the prosthetic, dulling its appearance and creating a breeding ground for bacteria. Over time, even minor neglect can lead to discoloration, odors, or surface degradation.

Cleaning your prosthetic daily addresses these issues before they escalate. It also prevents small amounts of residue from becoming ingrained in the material, which can be more challenging to remove later.

By making daily cleaning a habit, users protect their prosthetic from unnecessary wear, ensuring it continues to look and feel as realistic as possible.

Choosing the Right Cleaning Products

The materials used in cosmetic prosthetics are designed to mimic the look and feel of natural skin, making them sensitive to harsh chemicals or abrasive products. Selecting the right cleaning solutions is critical for maintaining both the appearance and integrity of the prosthetic.

A mild soap or cleanser that is free from dyes and fragrances is ideal for removing dirt without damaging the material. Using products specifically designed for prosthetics provides an added layer of assurance, as these are tested for compatibility with sensitive materials.

It’s important to avoid alcohol-based or acidic cleaners, which can strip the prosthetic’s protective coatings and cause it to dry out or crack over time. Warm water should always be used, as hot water can weaken adhesives or warp certain components.

These simple adjustments in product choice make a significant difference in prolonging the life of the prosthetic.

Mastering the Cleaning Technique

How you clean your cosmetic prosthetic is just as important as the products you use. Gentle handling is essential to prevent unnecessary wear or damage to the surface.

Using a soft cloth or sponge, apply the cleanser evenly over the prosthetic’s surface, paying special attention to areas that come into frequent contact with skin, clothing, or external elements.

Instead of scrubbing, use light, circular motions to lift dirt and oils without damaging the texture or fine details of the prosthetic.

Hard-to-reach areas, such as crevices or around nails, should be cleaned with precision tools like cotton swabs or a soft-bristled brush. These tools allow for a deeper clean without risking surface scratches.

Once cleaned, thoroughly rinse the prosthetic with lukewarm water to ensure no soap residue remains. Soap residue can create a sticky feeling or attract more dirt, which defeats the purpose of cleaning.

Allow the prosthetic to air dry completely before reattaching or storing it. For quicker drying, pat it gently with a lint-free cloth, avoiding aggressive rubbing.

Creating a Seamless Routine

Incorporating daily cleaning into your schedule ensures that it becomes a natural and manageable part of your prosthetic care routine.

Cleaning your prosthetic at the same time each day, such as before bedtime, helps establish consistency and ensures the prosthetic is ready for use the next morning.

For users who may struggle to find the time, setting reminders or preparing cleaning supplies in advance can simplify the process.

Businesses can support users by providing starter care kits that include recommended cleaning products, soft cloths, and easy-to-follow instructions. These kits empower users to begin their maintenance journey with confidence and set the tone for effective, long-term care.

The Impact of Daily Cleaning

Daily cleaning isn’t just about preserving the appearance of a cosmetic prosthetic; it’s also about ensuring a hygienic and comfortable experience for the user.

A clean prosthetic reduces the risk of skin irritation, bacterial growth, or unpleasant odors, especially in warm or humid climates. It also reinforces the user’s connection to their prosthetic, fostering a sense of pride in its upkeep.

By committing to a simple yet effective daily cleaning routine, users can enjoy a prosthetic that looks fresh, feels natural, and provides a consistent boost to their confidence.

For businesses, encouraging and educating users on this habit enhances their overall satisfaction, creating a foundation of trust and long-term loyalty.

Addressing Stains and Discoloration

Stains and discoloration can occur over time, particularly in areas that come into frequent contact with clothing, cosmetics, or environmental elements. Dealing with these issues promptly helps maintain the prosthetic’s realistic appearance.

Targeting Stubborn Stains

For light stains, a mixture of water and a few drops of gentle soap is often sufficient. Use a soft cloth to dab the affected area until the stain lifts. Avoid soaking the prosthetic, as excessive water exposure can weaken some materials.

For more persistent discoloration, consider using a prosthetic-safe cleaner recommended by your provider.

These products are specially formulated to break down tough stains without harming the surface. If you’re unsure which product to use, consult your prosthetist for guidance.

Identifying the Causes of Stains

Understanding the sources of stains is the first step in addressing and preventing them. Many stains result from everyday activities, such as contact with cosmetics, food, or ink.

Additionally, environmental factors like dust, pollution, and UV exposure can gradually alter the prosthetic’s appearance. Areas that come into frequent contact with clothing, such as around seams or edges, are particularly prone to discoloration due to friction and fabric dyes.

Recognizing these patterns allows users to take targeted action. For example, being mindful of exposure to heavily pigmented substances or wearing protective coverings during certain activities can reduce the likelihood of stains.

Businesses can play a vital role by educating users about potential stain risks during consultations or follow-ups.

Immediate Response to Stains

Addressing stains as soon as they occur significantly improves the chances of successful removal. Fresh stains are easier to lift, as they haven’t had time to set into the prosthetic’s material.

Users should act quickly by gently blotting the area with a damp cloth or sponge. Using water alone may suffice for light stains, while a mild soap can help break down more stubborn substances.

It’s important to avoid aggressive scrubbing, as this can spread the stain or damage the surface of the prosthetic. For stains caused by liquids, such as coffee or juice, blotting from the edges toward the center helps contain the affected area and prevent it from spreading.

Businesses can provide users with a step-by-step guide for handling common stains, empowering them to take swift and effective action.

Using Specialized Cleaning Solutions

For stains that prove resistant to basic cleaning methods, specialized cleaning solutions designed for prosthetic materials can be highly effective.

These products are formulated to safely remove stains without compromising the prosthetic’s color, texture, or integrity. It’s crucial to follow the manufacturer’s recommendations for application, as improper use can lead to unintended damage.

Testing the cleaner on a small, inconspicuous area of the prosthetic is a helpful precaution to ensure compatibility. Once confirmed, the cleaner can be applied to the stained area using a soft cloth or applicator.

Gentle circular motions often yield the best results, allowing the solution to lift the stain while protecting the surrounding material.

For businesses, offering prosthetic-safe cleaning products as part of a care package provides users with a convenient and reliable solution for addressing stains.

Demonstrating the use of these products during consultations or workshops further reinforces their value and builds user confidence in managing discoloration.

Restoring Discolored Areas

In cases where discoloration has already occurred, restoration may be necessary to return the prosthetic to its original appearance. Fading or uneven color can result from prolonged UV exposure, repeated contact with harsh chemicals, or neglect of regular cleaning routines.

Addressing discoloration often involves more intensive care, such as refinishing or applying specialized coatings.

Professional refinishing services offered by prosthetists or manufacturers can restore the prosthetic’s original color and texture. These services may involve reapplying pigments, smoothing surfaces, or adding protective layers to enhance durability.

For users who require frequent outdoor exposure, businesses can recommend UV-protective sprays or coatings as a preventative measure to avoid future discoloration.

Preventing Future Stains

Prevention is key to minimizing the occurrence of stains and discoloration. Protective measures, such as wearing sleeves or covers, shield the prosthetic from direct contact with potential staining agents.

For users who frequently use cosmetics or lotions, selecting products that are prosthetic-safe and free from heavy dyes can reduce the risk of residue transfer.

Regular cleaning also plays a pivotal role in prevention. Removing dirt and oils daily prevents these substances from embedding into the prosthetic’s material over time.

For users in high-risk environments, businesses can provide tailored advice on stain prevention strategies that align with their lifestyle and prosthetic usage patterns.

Empowering Users Through Education

Addressing stains and discoloration is as much about prevention as it is about effective response. By equipping users with knowledge, tools, and resources, businesses can help them maintain the appearance of their prosthetic with confidence.

Providing visual guides, hosting care workshops, or offering on-demand support through digital channels reinforces this education and strengthens the user experience.

For users, knowing how to tackle stains promptly and effectively eliminates the stress of accidental spills or exposure to staining agents. Businesses that prioritize this aspect of care create a positive, supportive relationship that encourages long-term satisfaction and trust.

Environmental factors like sunlight, humidity, and pollution can significantly impact the appearance of cosmetic prosthetics. Over time, these elements may cause fading, dullness, or cracking, especially if the prosthetic is frequently exposed to outdoor conditions.

Protecting Against Environmental Damage

Environmental factors like sunlight, humidity, and pollution can significantly impact the appearance of cosmetic prosthetics. Over time, these elements may cause fading, dullness, or cracking, especially if the prosthetic is frequently exposed to outdoor conditions.

Shielding from UV Rays

UV exposure is a leading cause of fading in prosthetics. Even brief periods in direct sunlight can gradually alter the color, making it appear less natural.

To prevent this, apply a UV-protective spray designed for prosthetic materials. Wearing protective clothing or using accessories like sleeves can also reduce sun exposure.

Managing Humidity and Moisture

High humidity can affect both the appearance and feel of a prosthetic, making it sticky or prone to bacterial growth. Ensure the prosthetic is stored in a cool, dry place when not in use.

Using silica gel packets in your storage container can help absorb excess moisture and keep the prosthetic in optimal condition.

Cosmetic prosthetics are designed to withstand regular use, but over time, surface wear can occur. Small scratches, scuffs, or dull patches may appear, especially on high-contact areas. Addressing these issues promptly can keep the prosthetic looking fresh and lifelike.

Handling Surface Wear and Minor Damage

Cosmetic prosthetics are designed to withstand regular use, but over time, surface wear can occur. Small scratches, scuffs, or dull patches may appear, especially on high-contact areas. Addressing these issues promptly can keep the prosthetic looking fresh and lifelike.

Smoothing Out Scratches

For minor scratches or scuffs, a prosthetic-safe polish or touch-up cream can be applied to the surface. These products help restore the smooth finish and reduce the visibility of imperfections.

Always test any product on a small, inconspicuous area first to ensure compatibility with your prosthetic’s material.

If the damage is more extensive, consult your prosthetist. They may offer professional resurfacing services that can restore the prosthetic to its original appearance.

Preventing Future Wear

To minimize surface wear, handle your prosthetic gently during application and removal. Avoid dragging the prosthetic against rough surfaces or wearing it during activities that may expose it to harsh conditions.

Using protective coverings or sleeves can provide an extra layer of defense against everyday wear and tear.

The fit and attachment method of your cosmetic prosthetic play a significant role in its appearance. A secure fit ensures that the prosthetic looks natural and moves seamlessly with your body, while improper attachment can lead to visible gaps or misalignment.

Keeping the Prosthetic Secure and Comfortable

The fit and attachment method of your cosmetic prosthetic play a significant role in its appearance. A secure fit ensures that the prosthetic looks natural and moves seamlessly with your body, while improper attachment can lead to visible gaps or misalignment.

Ensuring a Proper Fit

Regularly check the fit of your prosthetic, as changes in weight or limb size can affect how it sits on your body. If the prosthetic feels loose or tight, adjustments may be needed.

Liners or additional padding can often resolve minor fit issues, but a professional refit may be necessary for significant changes.

When attaching the prosthetic, ensure that any adhesives or straps are applied evenly to avoid uneven pressure or gaps. Cleaning the contact points before attachment can improve adhesion and prevent slipping.

Proper storage is vital to maintaining the appearance and condition of a cosmetic prosthetic. When not in use, incorrect storage can lead to warping, discoloration, or damage.

Storing Your Prosthetic Safely

Proper storage is vital to maintaining the appearance and condition of a cosmetic prosthetic. When not in use, incorrect storage can lead to warping, discoloration, or damage.

Ideal Storage Practices

Always store your prosthetic in a cool, dry place away from direct sunlight and extreme temperatures. Using a soft, padded storage case can prevent scratches or dents during storage or travel.

Ensure that the prosthetic is clean and completely dry before storing it to avoid mold or mildew growth.

For prosthetics with delicate features or custom designs, consider using a support stand or frame. This helps the prosthetic maintain its shape and prevents unnecessary stress on certain areas.

Proper maintenance extends the life of a cosmetic prosthetic, saving both time and money while maintaining its aesthetic value. Beyond cleaning and storage, regular professional check-ups are essential to keep the prosthetic in top condition.

Extending the Life of Your Prosthetic

Proper maintenance extends the life of a cosmetic prosthetic, saving both time and money while maintaining its aesthetic value. Beyond cleaning and storage, regular professional check-ups are essential to keep the prosthetic in top condition.

Scheduling Routine Inspections

Even with diligent care, professional inspections can catch subtle issues that may not be immediately noticeable. Prosthetists can assess the condition of the prosthetic, make adjustments, and recommend additional care techniques based on your lifestyle and usage patterns.

By addressing small problems early, you can prevent them from escalating into costly repairs or replacements. Many prosthetic providers, including Robobionics, offer maintenance packages or annual check-ups to ensure your prosthetic remains in peak condition.

Conclusion

Cosmetic prosthetics are more than functional devices—they are extensions of who you are. By prioritizing regular maintenance, gentle cleaning, and proactive care, you can preserve their lifelike appearance and ensure they remain an integral part of your daily life.

With a thoughtful approach to care, supported by professional guidance, your cosmetic prosthetic can continue to look vibrant and natural for years to come. At Robobionics, we’re committed to helping you achieve this.

Need personalized advice or professional maintenance? Contact Robobionics today to discover expert solutions tailored to your needs.

Leave a Comment

Your email address will not be published. Required fields are marked *

Partner With Us

REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.