Find practical advice on protecting your prosthetic limb from damage caused by extreme heat, cold, or humidity.

How to Protect Your Prosthetic Limb During Extreme Weather

Prosthetic limbs are designed to empower individuals with mobility and independence, allowing them to navigate their daily lives with confidence. However, extreme weather conditions—whether scorching heat, freezing cold, or high humidity—can pose challenges to both the functionality of prosthetic devices and the comfort of the user. Protecting your prosthetic limb during such conditions is essential for maintaining its performance, durability, and your overall well-being.

This guide explores actionable strategies to safeguard your prosthetic limb during extreme weather. By understanding how different weather conditions can impact your prosthetic and taking proactive steps, you can ensure its longevity and continue living life without limitations.

Understanding Weather’s Impact on Prosthetic Limbs

Prosthetics are constructed from durable materials like carbon fiber, titanium, and high-strength plastics, but even these materials can be affected by the environment. Different weather conditions bring specific risks that users should be aware of to protect their devices effectively.

Extreme Heat

High temperatures can cause discomfort and even affect the structural integrity of prosthetics. For instance, direct sunlight on dark prosthetic components can make them uncomfortably hot, while heat can lead to the expansion of certain materials, potentially affecting fit or functionality.

Additionally, heat increases perspiration, which can compromise the adhesion of liners or create a breeding ground for bacteria, leading to skin irritation.

Freezing Temperatures

Cold weather brings its own set of challenges. Metal components can become icy to the touch, while lubricants within joints may thicken, reducing mobility.

Prolonged exposure to cold can also make the skin on your residual limb more prone to dryness and cracking, which can affect the comfort and fit of your prosthetic.

Freezing Temperatures

High Humidity and Moisture

High humidity or rainy conditions can lead to moisture buildup inside prosthetic components, particularly in devices with intricate joints or electronic systems.

Over time, this moisture can contribute to corrosion or electrical malfunctions. For the user, moisture trapped between the liner and skin can cause discomfort and increase the risk of blisters or rashes.

Preparing Your Prosthetic for Hot Weather

When the weather heats up, it’s important to prioritize both the comfort of your residual limb and the maintenance of your prosthetic device.

Keeping Your Prosthetic Cool

To prevent your prosthetic from overheating in direct sunlight, consider using a light-colored cover to reflect heat. If you plan to spend extended time outdoors, take breaks in shaded areas or indoors to allow your device to cool down.

Using cooling accessories, such as gel liners designed for temperature regulation, can also help minimize discomfort. These liners not only keep your residual limb cool but also wick away sweat, reducing irritation and maintaining a secure fit.

Managing Sweat

Sweat is a common issue during hot weather, especially for active users. Ensure you clean and dry your liner regularly to prevent odors and bacteria buildup.

Antiperspirant sprays or specialized sweat-absorbing pads for prosthetic use can provide additional protection against excessive moisture.

Shielding Your Prosthetic from Heat Exposure

Prolonged exposure to high temperatures can cause materials in your prosthetic to heat up or expand. This not only makes the device uncomfortable to wear but may also impact its performance over time. To mitigate these risks, it’s important to shield the prosthetic from direct sunlight whenever possible.

Using a lightweight, reflective cover designed for prosthetics can help deflect heat and keep the surface cooler. If a specialized cover isn’t available, even a simple fabric wrap in a light color can reduce heat absorption.

For users spending long hours outdoors, taking breaks in shaded areas or air-conditioned spaces allows the prosthetic to cool down periodically, reducing stress on the materials.

Businesses can assist by offering tailored protective accessories, such as heat-resistant covers or cooling wraps. Highlighting the availability of these products in user guides, newsletters, or online stores ensures customers are aware of options that enhance comfort and device longevity.

Managing Sweating and Skin Comfort

One of the most common challenges in hot weather is excessive sweating, which can affect the fit and security of the prosthetic. Sweating may cause liners to slip or create discomfort, particularly for users with sensitive skin. To address this, it’s essential to focus on moisture management.

Encourage users to wear liners or socks made from moisture-wicking materials, which help draw sweat away from the skin. These specialized fabrics keep the residual limb dry, reducing irritation and improving overall comfort. Additionally, users can apply antiperspirants designed for prosthetic use to minimize perspiration without harming the skin.

For businesses, promoting the benefits of moisture-wicking products or offering them as part of a prosthetic care kit demonstrates a commitment to user comfort. Hosting educational sessions or providing guides on selecting the right liner for hot climates can further support users in managing sweat-related challenges.

Preserving the Structural Integrity of Components

High temperatures can accelerate wear on certain prosthetic components, particularly those made of rubber, silicone, or other flexible materials.

These materials may become more pliable in heat, affecting seals, joints, or suspension systems. Regular inspection of these parts is critical to ensure they remain effective under warm conditions.

Preserving the Structural Integrity of Components

Users should be encouraged to inspect their prosthetic for signs of heat-related damage, such as softened seals, stretched straps, or deformed components. If issues are identified, addressing them promptly prevents further wear and maintains the prosthetic’s integrity.

Businesses can emphasize the importance of regular maintenance in hot weather through reminders, tutorials, or direct communication. Offering heat-resistant replacements for commonly affected components, such as liners or seals, adds value and ensures users can continue to rely on their prosthetic during extreme temperatures.

Supporting Active Lifestyles

Many users enjoy outdoor activities during the summer months, from hiking to swimming. However, increased activity levels combined with heat can place additional strain on a prosthetic. Businesses can support active users by providing tips on preparing their prosthetic for intense summer use.

For example, recommending lightweight, breathable designs or modular components that are easier to clean and maintain enhances the prosthetic’s usability in hot weather. Encouraging users to carry a portable cleaning cloth or cooling gel can help them manage heat-related challenges on the go.

By aligning product recommendations and care tips with the needs of active users, businesses demonstrate an understanding of their customers’ lifestyles and build stronger relationships.

Educating on Hot Weather Adaptations

For users living in consistently warm climates, businesses can provide more comprehensive resources on adapting to hot weather. A detailed guide or workshop covering topics like choosing heat-resistant materials, preventing skin irritation, and managing perspiration can serve as a valuable resource for these users.

Virtual consultations with prosthetists or climate-specific care packages tailored to hot regions further reinforce the brand’s commitment to user success. By addressing specific pain points associated with high temperatures, businesses create lasting value and loyalty among their customers.

Protecting Your Prosthetic in Freezing Conditions

Cold weather can be particularly challenging for prosthetic users, impacting both the device and your residual limb. Taking proactive steps ensures that you remain comfortable and that your prosthetic continues to perform optimally.

Preventing Cold-Related Damage

Metal components in your prosthetic can become extremely cold, making them uncomfortable to touch and potentially affecting their performance.

Insulating these parts with neoprene covers or thermal sleeves helps retain heat and protects your prosthetic from the harsh effects of freezing temperatures.

Cold can also make lubricants within joints thicker, leading to reduced mobility or stiffness.

Regularly check your prosthetic’s moving parts during cold weather and consider using a cold-weather-friendly lubricant recommended by your prosthetist. This ensures that your joints function smoothly even in low temperatures.

Keeping Your Residual Limb Warm

Cold weather can lead to reduced circulation in your residual limb, causing discomfort and increasing the risk of dryness or cracking. To prevent this, wear thermal liners or socks specifically designed for prosthetic use.

These provide an additional layer of insulation while ensuring that your prosthetic fits comfortably.

Moisturizing your residual limb with a fragrance-free, non-greasy lotion before putting on your prosthetic can also help combat dryness. Avoid heavy creams, as they may interfere with the fit or create a slippery surface.

Keeping Your Residual Limb Warm

Taking Breaks Indoors

If you’re exposed to freezing temperatures for extended periods, take regular breaks indoors to allow your prosthetic to warm up. This prevents frost from forming on metal components and helps restore mobility to joints that may have stiffened in the cold.

Navigating High Humidity and Wet Conditions

High humidity, rain, or snow can lead to moisture-related challenges for both your prosthetic limb and residual limb. Taking steps to manage moisture ensures that your device remains functional and comfortable.

Protecting Against Moisture

If you anticipate exposure to rain or snow, use a waterproof cover to shield your prosthetic from moisture. This is particularly important for devices with intricate joints or electronic components, as moisture can lead to corrosion or malfunctions.

For everyday use in humid conditions, consider using silica gel packets or dehumidifiers to keep moisture from accumulating inside storage cases or protective covers.

Caring for Your Residual Limb

Humidity and wet conditions can cause your residual limb to sweat or trap moisture against your skin, increasing the risk of rashes or blisters. Cleaning your liner and residual limb frequently is essential to maintaining hygiene and comfort.

After each use, thoroughly dry both your residual limb and prosthetic liner to prevent irritation or bacterial growth.

For individuals using bionic prosthetics, ensure the battery compartment and electronic components remain dry and sealed. Many advanced prosthetics have built-in waterproofing, but if you’re unsure, consult the manufacturer’s guidelines to confirm your device’s specifications.

Long-Term Maintenance Strategies

Extreme weather conditions aren’t just about day-to-day challenges—they can also have long-term effects on your prosthetic. Incorporating strategic maintenance into your routine ensures that your device remains durable and reliable year-round.

Regular Inspections and Tune-Ups

Frequent exposure to extreme weather can lead to wear and tear that may not be immediately visible. Scheduling regular inspections with your prosthetist allows for early detection of issues like corrosion, seal degradation, or joint stiffness.

During these check-ups, discuss your lifestyle and the specific weather conditions you encounter regularly. Your prosthetist may recommend adjustments or upgrades to better suit your environment, such as applying protective coatings or using weather-resistant components.

Choosing Weather-Resistant Materials

The materials used in your prosthetic can greatly influence its ability to withstand extreme weather.

For long-term resilience, consider upgrading to prosthetics made from high-strength, weather-resistant materials like titanium or carbon fiber. These materials are lightweight, durable, and less prone to corrosion or damage from environmental factors.

If your prosthetic includes electronic components, ensure that they are housed in waterproof or weather-sealed compartments. Devices with higher Ingress Protection (IP) ratings are better equipped to handle exposure to dust, water, or snow, making them ideal for users in challenging climates.

Maintaining Moving Parts

Extreme weather conditions can exacerbate wear on joints and moving parts, leading to reduced functionality over time. To mitigate this, keep a regular lubrication routine using products suited for the specific temperatures you face.

Cold-weather lubricants prevent stiffness in freezing conditions, while heat-resistant options ensure smooth operation in high temperatures.

Always clean and inspect moving parts before applying lubricant, as debris or old lubricant buildup can interfere with performance. Addressing these areas consistently keeps your prosthetic operating efficiently regardless of the weather.

Storing Your Prosthetic Properly

When not in use, storing your prosthetic correctly is essential to protect it from the effects of extreme weather. Avoid leaving your prosthetic in environments with fluctuating temperatures, such as cars or outdoor sheds, as these conditions can cause material expansion, contraction, or moisture buildup.

Instead, store your device in a cool, dry place where it’s shielded from direct sunlight, humidity, and freezing temperatures. Using a dedicated storage case with a dehumidifier or silica gel packets can provide extra protection, especially for long-term storage.

Storing Your Prosthetic Properly

Empowering Yourself for Weather Challenges

While extreme weather can present challenges, being prepared and informed empowers you to handle these conditions with confidence. Beyond protecting your prosthetic, it’s equally important to focus on your comfort and safety as a user.

Building a Weather-Specific Care Kit

A weather-specific prosthetic care kit ensures you have everything you need to address weather-related issues on the go. This kit might include items like waterproof covers, thermal liners, cooling gel packs, lubricants, and a portable cleaning cloth.

For electronic prosthetics, consider including backup batteries and a small screwdriver for emergency access to compartments.

Having this kit ready ensures that you’re prepared for sudden changes in weather, whether you’re caught in a rainstorm or experiencing a heatwave.

Staying Connected to Resources

Businesses and manufacturers like Robobionics can play a vital role in helping users navigate weather-related challenges. Staying connected with your prosthetic provider ensures you have access to resources, advice, and support whenever needed.

For example, subscribing to newsletters or online platforms allows you to receive updates about maintenance tips, product upgrades, and user support programs.

Engaging with online forums or social media communities of prosthetic users can also provide valuable insights. Shared experiences and advice from peers help you learn new strategies for managing extreme weather conditions effectively.

The Role of Businesses in Supporting Users

As a trusted prosthetics manufacturer, businesses like Robobionics can contribute significantly to users’ ability to protect their devices during extreme weather. Providing education, resources, and innovative products ensures users are empowered to care for their prosthetics with ease and confidence.

Offering Personalized Guidance

Users face diverse weather challenges depending on their location and lifestyle. Businesses can provide personalized guidance through virtual consultations or in-person appointments with prosthetists.

These sessions allow users to discuss their unique needs and receive tailored advice on how to prepare for and manage extreme weather conditions.

For instance, a prosthetist might recommend switching to a specific liner material for hot climates or suggest protective coatings for users in coastal regions. Offering this level of personalized support strengthens the relationship between businesses and users, fostering trust and loyalty.

Designing Weather-Resilient Products

Innovation is key to helping users navigate extreme weather. Businesses can invest in research and development to create prosthetics with enhanced weather resistance.

Features such as modular designs for easy cleaning, smart sensors to detect environmental conditions, and advanced waterproofing techniques set new standards for durability and performance.

Partnering with users to test prototypes or gather feedback ensures that these innovations address real-world challenges effectively. By actively engaging with their customer base, businesses can continuously improve their offerings and maintain a leading position in the prosthetics industry.

Designing Weather-Resilient Products

Proactive Education and Guidance

One of the most valuable contributions businesses can make is providing clear and actionable education about protecting prosthetic limbs during extreme weather.

Many users may not be aware of how environmental conditions like heat, cold, or humidity affect their devices and residual limbs. Businesses can fill this gap by creating resources that explain potential challenges and offer practical solutions.

For instance, companies could develop comprehensive guides that include detailed tips for weather-specific care, such as protecting prosthetics from freezing in winter or managing moisture in humid climates.

Hosting workshops, webinars, or live Q&A sessions with prosthetists further allows users to gain personalized advice and build confidence in managing their devices.

Innovating for Weather Resilience

Continuous innovation is key to meeting the evolving needs of prosthetic users in diverse climates. Businesses can invest in research and development to create devices that are more resilient to extreme weather conditions.

This includes using advanced materials that resist corrosion, withstand temperature fluctuations, and maintain structural integrity under stress.

For example, developing prosthetics with self-healing seals or incorporating hydrophobic coatings to repel water ensures that devices remain durable in wet conditions.

Similarly, smart sensors that monitor temperature or moisture levels within the prosthetic could alert users when adjustments or maintenance are needed, preventing long-term damage.

Creating Tailored Support Services

Beyond offering robust products, businesses can enhance the user experience by providing tailored support services for weather-related challenges.

These services might include seasonal maintenance packages, where prosthetists inspect and prepare devices for the specific demands of upcoming weather conditions.

For example, a summer-focused service could include applying heat-resistant lubricants or checking seals for wear caused by high temperatures.

Emergency repair services are another critical support offering. During extreme weather events, such as hurricanes or heatwaves, users may experience unexpected damage to their prosthetics.

Businesses can establish rapid-response repair teams or offer expedited shipping for replacement parts to minimize disruptions.

Creating Tailored Support Services

Collaborating with Communities and Stakeholders

Partnerships with community organizations, advocacy groups, and healthcare providers are essential for amplifying the impact of a business’s support efforts.

By working together, businesses can create initiatives that raise awareness about weather-specific prosthetic care and provide resources to underserved populations.

For instance, hosting joint events with disability advocacy groups can educate users about maintaining their prosthetics in extreme weather, while also fostering a sense of community.

Collaborations with healthcare providers ensure that prosthetists and therapists are equipped to offer consistent advice aligned with the manufacturer’s recommendations.

Conclusion

Protecting your prosthetic limb during extreme weather requires a combination of preparation, maintenance, and proactive care. By understanding how different weather conditions affect your device and implementing thoughtful strategies, you can ensure its functionality, durability, and comfort throughout the year.

For businesses like Robobionics, supporting users in extreme weather conditions is part of our commitment to enhancing independence and quality of life. From providing cutting-edge weather-resistant prosthetics to offering tailored guidance and resources, we’re here to empower you every step of the way.

Leave a Comment

Your email address will not be published. Required fields are marked *

Partner With Us

REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.