Explore how mirror therapy and visual feedback improve prosthetic gait. Enhance brain-muscle coordination, reduce compensation, and achieve better symmetry.

Mirror Therapy and Visual Feedback in Prosthetic Gait Correction

Learning to walk again with a prosthetic leg is not just about muscles, joints, and sockets. It’s also about the brain. The way we move is deeply connected to how we see ourselves move. When someone loses a limb, that natural connection between mind and body can be disrupted. It can make walking feel awkward, unbalanced, or disconnected — even with a perfectly fitted prosthesis.

That’s where mirror therapy and visual feedback come in. These simple, powerful techniques help retrain the brain to work in harmony with the body again. They don’t just improve how you walk — they change how you feel while walking. They bring back a sense of control, confidence, and awareness that’s often lost after amputation.

Most people don’t realize how much the brain is involved in walking. We often think of walking as something automatic — something our legs just do. But in truth, every step we take starts in the brain. The brain plans the movement, sends signals to the muscles, adjusts balance in real time, and responds to what we see, feel, and hear.

How the Brain and Body Work Together During Gait

The Hidden Role of the Brain in Every Step

Most people don’t realize how much the brain is involved in walking. We often think of walking as something automatic — something our legs just do. But in truth, every step we take starts in the brain. The brain plans the movement, sends signals to the muscles, adjusts balance in real time, and responds to what we see, feel, and hear.

When someone loses a leg and begins using a prosthetic limb, this brain-body connection changes. The limb doesn’t provide the same sensation. The muscles around the amputation site move differently. The visual input doesn’t match what the brain remembers. And all of this can confuse the system.

That’s why even after a good physical recovery, many prosthetic users still struggle with balance, coordination, or confidence in their gait. Their body is ready, but their brain is still catching up.

Mirror therapy and visual feedback work by helping the brain rebuild those connections. They create a new loop of communication — one where the brain gets the information it needs to understand and improve movement. When the brain sees better, it learns better. And when it learns better, the body moves better.

What Happens When Visual Feedback Is Missing

Imagine trying to walk in the dark. You’d move slower, take smaller steps, and feel unsure of yourself. That’s exactly what happens in a way when visual feedback is missing or unclear during prosthetic gait.

After limb loss, the brain may no longer know exactly where the prosthetic leg is in space. It might not trust the limb to carry weight properly or push off during a step. As a result, the person may walk with a limp, shorten their stride, or shift weight unevenly. Over time, this leads to muscle imbalances, joint strain, and fatigue.

Without good visual feedback, the user may also avoid looking at their prosthetic leg altogether. This makes the problem worse. They miss the small visual cues that help adjust movement — things like foot angle, limb alignment, and stride rhythm.

Reintroducing visual feedback helps fix this disconnect. It gives the brain real-time information to guide each step. It allows the user to see the symmetry — or asymmetry — in their movement and make corrections on the spot. It also builds confidence, because seeing progress is often more powerful than just feeling it.

Why Mirror Therapy Works So Well

Mirror therapy works by creating a visual illusion that tricks the brain — in a good way. When a person moves their sound leg in front of a mirror, the reflection makes it appear as if the prosthetic side is moving too. This sends a message to the brain that both legs are working together, even if only one is moving.

This might seem simple, but the effect is powerful. The brain starts to rewire itself based on what it sees. It begins to treat the prosthetic limb as part of the body again. Over time, this helps reduce phantom limb pain, improves muscle coordination, and strengthens the mental connection between the user and their prosthetic leg.

Mirror therapy is especially useful in early stages of rehab, but it can also help long after the initial recovery. For people with poor gait patterns, limited balance, or fear of falling, it creates a safe space to practice movements and rebuild trust in the limb.

The practice is also very accessible. A basic mirror, a quiet space, and guided movements are all that’s needed. The simplicity of the method makes it easy to continue at home, even without professional supervision — although support from a therapist makes it even more effective.

When someone uses a prosthesis, especially for the first time, their walking often becomes more about thinking than feeling. They focus hard on each step. But without the right feedback, it’s difficult to know what needs fixing. That’s where visual feedback comes in. It makes walking less of a guess and more of a guided practice.

How Visual Feedback Improves Prosthetic Gait Correction

Seeing Your Movement Changes How You Move

When someone uses a prosthesis, especially for the first time, their walking often becomes more about thinking than feeling. They focus hard on each step. But without the right feedback, it’s difficult to know what needs fixing. That’s where visual feedback comes in. It makes walking less of a guess and more of a guided practice.

Seeing yourself walk — whether through a mirror, video, or live feedback on a screen — allows your brain to understand your movements better. You might notice that one step is shorter than the other, or that your prosthetic leg doesn’t lift as smoothly. These are things that you can’t always feel but can often see. That visual input helps your brain adjust your movement in real time.

Over time, this turns into habit. What you watch becomes what you do. Your brain remembers the corrections, and soon, you no longer need the visual reminder because your body starts to move the right way on its own.

This process is called motor relearning. It’s like teaching your brain a new dance — one where the prosthesis is no longer an outside object but a part of your movement pattern.

Video Feedback: A Powerful Tool for Self-Correction

While mirrors are useful, recorded video is another valuable tool in prosthetic gait correction. Watching a recording of yourself walking gives you the chance to study your movements without the pressure of acting in the moment. You can slow the video down, pause, rewind, and look closely at how each part of your body moves.

Many people are surprised the first time they see themselves walk on video. They notice things they never felt — like uneven hip movement, swinging the prosthesis out too wide, or leaning to one side. These visual cues help pinpoint exactly what needs to change.

The best part is, you can compare progress over time. By filming regular walking sessions, you start to build a record of your growth. You can actually see your strides becoming more even, your posture getting better, and your overall movement becoming more fluid.

For many users, these improvements boost more than just gait — they build confidence. You see your own strength on screen. You realize how far you’ve come. And that motivates you to keep going.

Video feedback also gives therapists a valuable teaching tool. Instead of simply describing what’s wrong, they can show you. That shared visual understanding speeds up the correction process and helps you work together more effectively.

Combining Mirrors and Movement for Best Results

Mirror therapy and visual feedback are not just about sitting still or watching passively. They work best when paired with active movement. Practicing weight shifts, stepping in place, and walking short distances while watching yourself in a mirror or video helps your brain and body sync together.

Simple routines — like shifting weight from one leg to the other, taking slow deliberate steps, or practicing toe-off and heel strike — become more effective when you can see what you’re doing. The mirror becomes your coach. The video becomes your teacher.

Even everyday movements, like climbing stairs or getting in and out of a chair, can benefit from visual feedback. Practicing these motions in front of a mirror or reviewing them on video helps you spot and fix problems before they become habits.

It’s not about being perfect. It’s about being aware. The more aware you are of how your body moves, the more control you gain. And with that control comes better balance, smoother motion, and less physical effort.

One of the best things about mirror therapy is how easily it fits into everyday life. It doesn’t require a clinic, expensive equipment, or a full team of specialists. All you need is a mirror, a bit of space, and a few minutes a day. When practiced regularly, even short mirror sessions can make a real difference in how a person walks with a prosthesis.

Incorporating Mirror Therapy Into Daily Gait Practice

Turning Routine Into Rehabilitation

One of the best things about mirror therapy is how easily it fits into everyday life. It doesn’t require a clinic, expensive equipment, or a full team of specialists. All you need is a mirror, a bit of space, and a few minutes a day. When practiced regularly, even short mirror sessions can make a real difference in how a person walks with a prosthesis.

The key is consistency. The brain learns best through repetition. Just five to ten minutes a day of focused mirror therapy can start to rewire the brain and improve motor control. These moments can become part of a daily routine — just like brushing your teeth or stretching in the morning.

It’s best to practice in a quiet space where distractions are low. A full-length mirror placed in front of a stable chair or open floor area can create the perfect setup. By watching yourself walk or perform movements while staying focused, you’re training both your mind and muscles to work in harmony.

Some users begin with basic movements like marching in place, standing up and sitting down, or stepping sideways. As their confidence grows, they move on to walking forward and backward slowly while keeping an eye on posture, alignment, and step rhythm in the mirror. This type of controlled practice builds better movement patterns from the ground up.

Guiding Children and Older Adults in Mirror-Based Training

Mirror therapy isn’t just for active adults. It’s also incredibly helpful for children and older adults who use prosthetics. For children, the mirror can become a fun and interactive tool — like a magic portal where they learn to move and play with their prosthesis. Guided games and playful movement routines make it feel less like therapy and more like a fun challenge.

For older adults, mirror therapy can rebuild confidence in walking after limb loss. Many older users develop fear after a fall or struggle with balance due to reduced muscle strength. Practicing in front of a mirror can calm those fears. It gives them the chance to walk slowly, see their movements, and make careful adjustments in a safe setting.

In both cases, the presence of a caregiver or therapist is helpful at first. Having someone gently point out alignment, posture, and balance shifts while using the mirror speeds up learning. Over time, many users grow confident enough to do the sessions on their own.

The point is not to push too hard. It’s to build awareness. When you can see what you’re doing right — and where you need support — your body learns to move smarter, not harder.

Tracking Improvement Through Visual Cues

One of the strongest benefits of using visual feedback and mirror therapy is that progress becomes visible. It’s not just a feeling — it’s something you can see. For many users, this becomes a source of motivation. Watching their reflection become steadier, smoother, and more symmetrical is a reminder that change is happening.

Many people use small visual markers to help track this progress. Taping lines on the floor, for example, helps monitor step width and stride length. Placing marks on the mirror can guide posture and shoulder alignment. These visual aids make it easier to notice small improvements, which often go unnoticed in regular walking.

Video diaries are also helpful. Recording short clips of walking practice every week or two allows users to compare how they move over time. This kind of visible progress strengthens commitment. It helps people stay focused on their goals, and it’s also incredibly encouraging to look back and see how far you’ve come.

For therapists, this progress tracking becomes a powerful tool for adjusting treatment plans. By analyzing changes in step rhythm, limb position, or upper body movement, they can offer more accurate advice and customize exercises based on real results.

While mirror therapy and visual feedback are powerful tools, they don’t always produce instant results. Sometimes the brain takes longer to respond, especially if the user has been walking with an improper gait for months or even years. At first, it may feel awkward to look in the mirror and see an uneven stride or unbalanced posture. For some, it might even feel discouraging.

Overcoming Common Challenges in Mirror and Visual Gait Therapy

When the Brain Doesn’t Cooperate Right Away

While mirror therapy and visual feedback are powerful tools, they don’t always produce instant results. Sometimes the brain takes longer to respond, especially if the user has been walking with an improper gait for months or even years. At first, it may feel awkward to look in the mirror and see an uneven stride or unbalanced posture. For some, it might even feel discouraging.

This is a normal part of the process. The brain doesn’t relearn movement overnight. It needs time to rebuild trust in the body, especially when the limb it sees in the mirror isn’t a biological one. In those early sessions, the goal isn’t perfection — it’s patience. Progress starts with awareness. The first victory is noticing the problem. The next is trying to fix it.

It’s also important to keep in mind that visual feedback is only part of the puzzle. The brain also relies on touch, pressure, and balance signals to guide movement. If the residual limb is painful, if the socket doesn’t fit well, or if muscle strength is poor, the user may struggle to follow what they see in the mirror. That’s why mirror therapy works best when combined with regular prosthetic check-ups, physical therapy, and strength-building exercises.

Sticking with the practice, even for a few minutes a day, allows the brain to slowly adjust. Once the brain begins to accept what it sees as a real movement pattern, correction becomes easier, and gait starts to improve naturally.

Managing Frustration During the Learning Curve

For some users, especially those who are self-critical or goal-oriented, mirror therapy can feel emotionally challenging. Watching yourself walk with a limp or drag your prosthesis can stir up feelings of embarrassment, anger, or sadness. It’s easy to compare yourself to how you used to move or how others move, and feel like you’re not making enough progress.

This is where mental coaching becomes important. Users should be reminded that no movement is wrong — it’s just a starting point. The mirror isn’t judging you. It’s showing you where you are today so you can move forward tomorrow. Shifting the mindset from self-judgment to self-coaching helps users stay positive.

Frustration is a sign that you care. But progress comes from action, not from pressure. Taking breaks when needed, celebrating small improvements, and focusing on effort rather than outcome are ways to stay emotionally strong. Some users find it helpful to work with a therapist who understands both the physical and emotional sides of gait retraining. A supportive voice can make all the difference.

Adapting Visual Feedback for Limited Mobility or Vision

Not every user can stand in front of a mirror comfortably, especially if they have limited mobility, poor vision, or balance issues. In such cases, visual feedback can be adapted to suit the person’s needs.

For those with balance problems, seated mirror therapy can be an excellent start. Sitting upright while observing leg movement helps train muscle coordination and prepare the body for standing. Over time, users can move to supported standing exercises with a wall or walker for safety.

For users with low vision, high-contrast visual cues — like bright tape on the floor or large colored markers on the mirror — can make visual feedback easier to process. Sometimes, tactile feedback (like tapping or gentle touch) is used in combination to help reinforce what the eyes are trying to see.

Technology can also help. Some users benefit from using tablets or phones to record and review their movements up close. Others may use apps with slow-motion playback or voice prompts to support their practice.

The goal is always the same: help the brain understand what the body is doing, and guide it toward more balanced, confident movement. Whether that happens in front of a mirror, through a camera, or using simple tools — the method can be flexible. What matters most is that the user stays engaged and encouraged.

Many people who use a prosthetic leg experience sensations in the leg that’s no longer there. Some describe it as tingling. Others feel burning, itching, or even sharp, stabbing pain. This is known as phantom limb pain. It’s not imagined — it’s real, and it can be deeply uncomfortable or even disabling.

Mirror Therapy for Phantom Limb Pain: Healing Through Sight

What Phantom Limb Pain Really Feels Like

Many people who use a prosthetic leg experience sensations in the leg that’s no longer there. Some describe it as tingling. Others feel burning, itching, or even sharp, stabbing pain. This is known as phantom limb pain. It’s not imagined — it’s real, and it can be deeply uncomfortable or even disabling.

The brain, which once received signals from the missing limb, still tries to process those signals. But now, there’s no physical leg to send or receive feedback. This confusion causes the brain to misfire, creating pain or strange sensations in a limb that no longer exists.

While medications and therapies can help, many users are surprised to learn that mirror therapy — a method designed for movement correction — can also be a powerful tool for reducing phantom pain. And in some cases, it can stop the pain entirely.

How the Mirror “Tricks” the Brain Into Letting Go of Pain

Mirror therapy works on a powerful principle: what the brain sees, it believes. When a person places a mirror between their legs and moves the sound limb, the reflection gives the illusion that the missing limb is also moving. The brain, seeing both limbs moving in sync, is temporarily tricked into thinking the missing limb is still there — healthy, pain-free, and functional.

This illusion may seem simple, but it has a real, measurable effect on the nervous system. It helps reorganize how the brain processes movement and sensation. Over time, this reorganization reduces the false signals that cause phantom pain. The pain softens. In some cases, it fades completely.

Even users who have suffered from phantom pain for years often report significant relief after practicing regular mirror therapy. And unlike medication, mirror therapy has no side effects, no long-term risks, and no cost once the setup is in place.

Combining Gait Training and Pain Relief

One of the most remarkable things about mirror therapy is that it allows users to work on two goals at once: walking better and feeling better. As the brain begins to accept the prosthetic limb during mirror-based gait correction, it also starts to let go of the pain and discomfort linked to the missing limb.

This is why mirror therapy is often included in early rehabilitation. When introduced soon after amputation, it helps prevent the brain from forming those pain-causing patterns in the first place. But it’s just as effective later in recovery — even years after prosthesis use has begun.

For users struggling with both poor gait and phantom pain, mirror therapy becomes a unifying solution. It strengthens the mind-body connection, calms the nervous system, and creates a sense of wholeness that’s often lost after limb loss.

Many users find that once the phantom pain is reduced, their walking improves naturally. They no longer hold tension in their body. Their steps become more fluid. Their posture improves. And most importantly, their relationship with their prosthesis becomes less about limitation and more about freedom.

Traditional mirror therapy uses a simple mirror and body movement — and it’s powerful. But as technology advances, new tools are taking the core idea of visual feedback and pushing it to new levels. These innovations are making gait correction smarter, more engaging, and in some cases, even enjoyable.

Technology Meets Therapy: Modern Visual Tools for Gait Correction

How Digital Tools Are Enhancing Mirror Therapy

Traditional mirror therapy uses a simple mirror and body movement — and it’s powerful. But as technology advances, new tools are taking the core idea of visual feedback and pushing it to new levels. These innovations are making gait correction smarter, more engaging, and in some cases, even enjoyable.

Digital mirror systems — often used in advanced rehabilitation centers — combine full-length screens with motion sensors and real-time video. These systems track the user’s movements and provide instant visual feedback on things like step length, joint angles, and balance. Unlike a simple mirror, these tools can show you exactly how your movement compares to an ideal walking pattern.

This immediate, data-backed feedback helps users correct mistakes quickly. It also gives therapists precise information to personalize training programs. And for users who are motivated by progress, these systems often include visual “games” or challenges, turning practice into a more interactive experience.

This is especially helpful for younger users or those who struggle to stay engaged with repetitive movement. The gamification of gait training — even something as simple as hitting visual targets on a screen while walking — can boost motivation, increase practice time, and improve outcomes.

Smartphone Video and Augmented Reality: Gait Tools in Your Pocket

Not every user has access to high-end clinical systems — but the rise of smartphones and tablets means that advanced visual feedback is more accessible than ever. A basic phone camera can now record, slow down, and analyze walking patterns with surprising accuracy. There are even mobile apps designed specifically for gait analysis, many of which are free or low-cost.

These apps allow users to record their walking from multiple angles, track progress over time, and even get guided correction tips based on the way their body moves. Some let you draw reference lines on screen to measure step length or limb alignment. Others offer slow-motion playback so you can catch subtle imbalances that are hard to see in real time.

A few emerging tools are using augmented reality (AR) — placing digital overlays on live camera feeds. Imagine pointing your phone at yourself while walking, and seeing virtual lines showing your limb angles or balance path. This kind of visual coaching in real time can take home-based therapy to the next level.

Even virtual reality (VR) is beginning to enter the rehab world. In VR environments, users practice walking in simulated spaces, reacting to visual challenges like obstacles or moving surfaces. While still in early use, this approach offers exciting potential for training gait in a safe, engaging, and highly adaptive way.

Empowering Users With Data and Control

What all these technologies have in common is that they give users more information, more feedback, and more control. And that’s powerful. When you can see what’s working and what’s not — not just feel it — you become an active partner in your recovery. You move with intention. You learn faster. You gain confidence.

These tools also allow for better communication between users and professionals. If a user records a video at home and sends it to their therapist, it opens up a whole new level of remote support. Adjustments can be made between clinic visits. Progress can be tracked even across distances. This is especially important in a country like India, where access to consistent rehabilitation services can be limited by geography.

Most importantly, these digital tools help make therapy personal. Whether it’s a mirror in the living room or a motion-tracking app on your phone, visual feedback becomes part of your everyday life — not just something you do at the hospital. That’s how habits form. That’s how lasting change happens.

Losing a limb doesn’t just change how you move — it changes how you see yourself. Many prosthetic users struggle with body image, especially in the early stages of recovery. They may feel disconnected from their own reflection. The prosthetic limb can feel foreign, unfamiliar, or even like something to hide. This emotional distance can quietly slow down physical progress, because how we feel about our body directly affects how we use it.

Reclaiming Body Awareness: Visual Therapy as a Path to Self-Acceptance

How Limb Loss Affects Self-Perception

Losing a limb doesn’t just change how you move — it changes how you see yourself. Many prosthetic users struggle with body image, especially in the early stages of recovery. They may feel disconnected from their own reflection. The prosthetic limb can feel foreign, unfamiliar, or even like something to hide. This emotional distance can quietly slow down physical progress, because how we feel about our body directly affects how we use it.

For some, this discomfort leads to avoiding mirrors altogether. They may not want to watch themselves walk, or even stand still in front of their reflection. This avoidance makes it harder to build trust with the prosthetic limb — and harder to accept the new version of themselves.

That’s where mirror therapy steps in as more than just a tool for movement correction. It becomes a way to gently rebuild self-image. To look, accept, and eventually embrace the body again — including the prosthesis.

Seeing the Prosthesis as Part of the Body, Not Separate From It

In mirror-based gait work, the user doesn’t just observe motion — they start to notice form. The shape of the body. The alignment of the legs. The way the prosthetic side and natural side move together. Over time, the prosthesis begins to feel less like a machine and more like a real part of the whole.

This shift is powerful. It transforms the prosthesis from an object into an extension of the self. And when this mental shift happens, users often report not just better gait — but better posture, stronger presence, and a greater sense of ownership over their movement.

Visual therapy allows the brain to redraw its internal map of the body — a map that might have been damaged or erased after amputation. By watching the body move in the mirror and on video, the user creates a new mental blueprint. One that includes the prosthetic leg not as a substitute, but as the leg. This deep internal change boosts confidence and smooths the recovery journey.

Supporting Emotional Healing Through Visual Affirmation

Emotional healing doesn’t always come from words. Sometimes it comes from quietly watching yourself succeed — taking a smooth step, standing upright, or seeing the reflection of balance where there once was struggle. These moments of visual affirmation can be subtle, but they are deeply healing.

They tell the brain: “This is me. And I am okay. I am whole. I am walking.”

Therapists can support this by guiding users to approach the mirror without judgment. By encouraging small acknowledgements — “That was a strong step” or “I stood straighter today” — they help replace negative self-talk with realistic self-celebration.

Over time, users begin to accept — and even take pride in — their new body. This self-acceptance becomes the foundation for every other part of their journey, from social interactions to personal independence.

Because walking well isn’t just about muscles and joints. It’s about feeling confident enough to move forward without fear. And that kind of confidence often begins with a single brave look in the mirror.

Conclusion

Walking with a prosthetic leg is more than a physical task — it’s a full-body, full-mind experience. Mirror therapy and visual feedback offer something rare: a way to reconnect the brain, body, and prosthesis in a clear, simple, and deeply human way. They help users see their own progress, correct their gait in real time, and slowly rebuild confidence from the inside out.

These tools go beyond movement. They ease phantom pain, improve balance, support emotional healing, and reshape self-image. Whether it’s a simple mirror in the living room or a smart app on a phone, visual feedback empowers users to move with awareness — not fear.

At Robobionics, we believe rehabilitation should be personal, practical, and empowering. Mirror therapy proves that powerful change can come from simple tools — and that progress begins with seeing yourself not as broken, but as whole, evolving, and strong.

Every step matters. And sometimes, the first one is simply looking in the mirror — and saying, “I can do this.”

Leave a Comment

Your email address will not be published. Required fields are marked *

Partner With Us

REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.