Struggling with social anxiety after amputation? Explore confidence-building tips to reconnect, engage, and embrace life with ease.

Overcoming Social Anxiety During Post-Amputation Recovery

Losing a limb is not just a physical challenge—it deeply affects emotions, self-image, and confidence. Many amputees struggle with social anxiety after amputation, feeling self-conscious in public or hesitant to engage with others. The fear of being stared at, judged, or treated differently can make social situations overwhelming.

This anxiety is completely normal. The body has changed, and adjusting to this new reality takes time. But avoiding people and isolating oneself can make recovery harder. Rebuilding confidence and learning to interact comfortably again is a crucial part of healing.

Social anxiety after amputation is more than just nervousness about being around people. It is a deep fear of judgment, rejection, or standing out in a way that feels uncomfortable.

Understanding Social Anxiety After Amputation

Social anxiety after amputation is more than just nervousness about being around people. It is a deep fear of judgment, rejection, or standing out in a way that feels uncomfortable.

Many amputees feel as though others see only their missing limb and not the person they truly are. This can lead to avoidance of social situations, reluctance to leave home, and even feelings of isolation or depression.

One of the biggest triggers of social anxiety is the fear of unwanted attention. People may stare, ask questions, or make comments—sometimes out of curiosity, sometimes out of ignorance.

Even when these interactions are not meant to be hurtful, they can make an amputee feel exposed or different. The thought of explaining their amputation repeatedly or dealing with pity from others can become overwhelming.

Beyond public interactions, amputees may also struggle with anxiety in personal relationships. Friends, family, and colleagues may treat them differently, sometimes being overly cautious or assuming they are incapable of doing things on their own.

This shift in behavior can create frustration and self-doubt. It is not just about adjusting to physical changes but also about managing how others react to those changes.

The Emotional Impact of Social Anxiety

Social anxiety does not just affect a person’s ability to interact with others; it also takes a toll on emotional well-being. Amputees who withdraw from social activities often experience loneliness, sadness, and a sense of disconnection.

The more they avoid people, the harder it becomes to break out of this cycle.

Confidence is another major challenge. Before the amputation, daily interactions felt natural and effortless. Afterward, every conversation and public appearance can feel like a test.

Thoughts like “What if people stare?” or “What if I embarrass myself?” become common, making simple activities like going to a store or meeting a friend feel overwhelming.

Over time, these feelings can lead to negative self-perception. Instead of seeing themselves as strong individuals adapting to a new reality, amputees may begin to feel defined by their limb loss. This can make it difficult to accept support from others or seek help when needed.

The First Steps to Overcoming Social Anxiety

The journey to regaining confidence in social settings starts with acceptance. Coming to terms with amputation is not easy, and it is natural to feel self-conscious at first.

But recognizing that these feelings are temporary and that they can be managed is the first step toward overcoming them.

Small, gradual exposure to social situations can help rebuild confidence. Instead of avoiding public places altogether, starting with small outings—like visiting a familiar café or taking a walk in a quiet park—can make a big difference.

Each positive experience reinforces the idea that being in public is not as frightening as it may seem.

It is also important to change the way one thinks about social interactions. Instead of assuming that every stare or comment is negative, it helps to consider that many people are simply curious or unaware.

In many cases, people do not mean to be rude; they just do not know how to react.

Learning how to respond to questions with confidence and ease can turn uncomfortable moments into opportunities for connection and education.

Overcoming social anxiety after amputation is not about avoiding people or hiding differences. It is about rebuilding confidence, embracing change, and stepping back into life with self-assurance.

Rebuilding Confidence and Facing the World Again

Overcoming social anxiety after amputation is not about avoiding people or hiding differences. It is about rebuilding confidence, embracing change, and stepping back into life with self-assurance.

The process takes time, but with patience and practice, it is possible to feel comfortable in social settings again.

Developing a Positive Self-Image

The way an amputee views themselves plays a major role in how they interact with others. If they feel insecure or ashamed of their limb loss, this insecurity will show in their posture, facial expressions, and behavior.

On the other hand, if they embrace their new reality and carry themselves with confidence, people will respond more positively.

One of the most effective ways to build a strong self-image is to focus on strengths rather than perceived limitations.

Instead of dwelling on what has changed, it helps to recognize all the things that remain the same—personality, intelligence, sense of humor, and skills. Amputation does not define a person; it is just one part of their story.

Wearing a prosthetic can also boost confidence. A well-fitted prosthetic, like those designed by Robobionics, allows for greater independence and ease of movement, reducing self-consciousness.

Many modern prosthetics are sleek, functional, and even stylish, making them feel like an extension of the body rather than a reminder of limb loss.

For those who choose not to wear a prosthetic, practicing how to move comfortably without one can also help create a sense of self-assurance.

Handling Unwanted Attention

One of the biggest concerns for amputees with social anxiety is how to deal with stares, questions, or comments from strangers. These situations can feel uncomfortable, but preparing for them in advance makes them easier to handle.

A common fear is that people will stare. The reality is, they probably will—at least at first. Humans are naturally curious, and when they see something different, they tend to look. This does not always mean judgment or negativity. In many cases, people are just trying to understand.

A helpful approach is to maintain eye contact, smile, and carry on as usual. Most people will look away once they realize their staring is noticed. If someone asks about the amputation, having a simple, prepared response can make the conversation smoother.

It can be as short as, “I had an accident and lost my leg, but I’m doing great now,” or as detailed as the amputee feels comfortable sharing. The key is to respond with confidence rather than discomfort.

In cases where people make insensitive or rude comments, the best response is often to stay calm and not engage emotionally. Ignoring negativity or redirecting the conversation to something positive helps prevent unnecessary stress.

Over time, dealing with these situations becomes easier, and the fear of public interactions fades.

Strengthening Social Connections

Reconnecting with friends, family, and the community is an essential part of overcoming social anxiety. The more time spent around supportive people, the easier it becomes to feel comfortable in social settings.

Close friends and family play an important role in this process. Having open conversations about feelings, concerns, and fears helps loved ones understand how to provide the right kind of support.

Some people may unintentionally treat the amputee differently, not out of pity, but out of uncertainty about what to say or do. Honest discussions can help set the right tone and maintain strong, equal relationships.

Joining support groups for amputees can also be incredibly helpful. Talking to others who have been through the same experience provides reassurance and motivation.

Seeing someone who has successfully adjusted to life after amputation can inspire confidence and show that social anxiety does not have to last forever.

Overcoming social anxiety is not just about managing everyday interactions—it is about reclaiming life, embracing new experiences, and realizing that amputation does not limit personal growth.

Embracing New Experiences and Moving Forward

Overcoming social anxiety is not just about managing everyday interactions—it is about reclaiming life, embracing new experiences, and realizing that amputation does not limit personal growth.

Many amputees initially hesitate to step outside their comfort zones, fearing that they will not be able to enjoy life the way they once did. However, facing these fears and gradually reintegrating into social and professional environments can lead to a fulfilling, empowered life.

Returning to Work and Public Life

One of the biggest milestones in post-amputation recovery is returning to work or engaging in community activities. Many amputees worry about how colleagues, clients, or acquaintances will react to their new reality.

They may fear being treated differently, doubted for their abilities, or placed under unnecessary scrutiny.

The key to a smooth transition is preparation. Practicing answers to common questions, setting personal boundaries, and focusing on strengths rather than limitations help make professional interactions more comfortable.

Colleagues will take cues from how the amputee presents themselves. If they project confidence and capability, others will respond with respect and acceptance.

For those who are not returning to a previous job but seeking new opportunities, exploring career paths that align with personal skills and interests can be an exciting way to regain independence.

Many workplaces are inclusive and accommodating, recognizing that a person’s abilities go far beyond their physical condition. Taking proactive steps, such as discussing workplace adjustments or prosthetic needs, ensures a smooth transition back into the workforce.

Engaging in Social Activities and Hobbies

Rebuilding a social life is just as important as reintegrating into work. Socializing does not have to be overwhelming—it can start with small gatherings, casual outings, or participating in a shared hobby.

Whether it is joining a book club, going to a movie with friends, or engaging in adaptive sports, these experiences help normalize social interactions and reduce anxiety.

Physical activities can be particularly empowering. Sports such as swimming, cycling, or running with a prosthetic leg not only improve physical health but also boost confidence.

Many amputees discover new hobbies they never considered before, finding joy in activities that challenge and inspire them. Adaptive sports programs and fitness groups offer supportive environments where individuals can connect with others who understand their journey.

Changing the Narrative from Limitation to Strength

One of the most powerful ways to overcome social anxiety is by changing the way amputation is perceived—not just by others, but by the amputee themselves.

Instead of seeing limb loss as something that makes them different in a negative way, it can be reframed as a testament to resilience, survival, and strength.

Many amputees who successfully reintegrate into social life find that their experience allows them to inspire others.

Whether through mentoring, speaking about their journey, or simply leading by example, they show that life after amputation is not about limitations—it is about adaptation, growth, and new possibilities.

At Robobionics, we believe that confidence is just as important as mobility. Our prosthetic solutions are designed to restore independence, but true recovery goes beyond the physical.

It is about embracing life with courage, reconnecting with the world, and proving—most importantly to oneself—that amputation does not define a person.

Recovering from an amputation is as much a mental journey as it is a physical one. The way an amputee thinks about their situation shapes how they respond to social challenges.

The Role of Mindset in Overcoming Social Anxiety

Recovering from an amputation is as much a mental journey as it is a physical one. The way an amputee thinks about their situation shapes how they respond to social challenges.

A strong, positive mindset does not eliminate anxiety overnight, but it creates the foundation for long-term confidence and self-acceptance.

Shifting Focus from Fear to Growth

Social anxiety thrives on fear—fear of judgment, embarrassment, or rejection. But fear is often based on assumptions rather than reality.

Many amputees assume that others will stare, pity them, or make insensitive remarks, and while these situations do happen, they are not as frequent as they might seem.

Instead of focusing on the worst possible outcomes, shifting perspective toward personal growth and resilience helps reduce anxiety.

Viewing social interactions as opportunities to regain confidence rather than as obstacles can make a big difference.

Each time an amputee steps outside, engages with someone, or completes a task independently, they are reinforcing the belief that they are more than their amputation. Over time, these small moments build a sense of normalcy and reduce fear.

Practicing Self-Compassion

Many amputees are their own harshest critics. They may feel frustration about needing help, embarrassment about their appearance, or disappointment over their physical limitations.

But self-criticism only deepens anxiety and makes social reintegration harder. Practicing self-compassion—treating oneself with the same kindness and patience as a friend—can change this.

It helps to acknowledge that healing takes time and that struggling with social anxiety does not mean failure. Every step forward, no matter how small, is progress.

Reminding oneself that adjusting to a new body and new experiences is a journey rather than a race helps reduce pressure and allows for a more gentle, accepting approach to recovery.

One of the biggest fears associated with social anxiety is not knowing how to respond when someone asks about the amputation.

The Power of Communication and Self-Expression

One of the biggest fears associated with social anxiety is not knowing how to respond when someone asks about the amputation.

Many amputees struggle with how much to share, how to set boundaries, and how to deal with reactions from others. Learning effective communication strategies can ease these fears and make interactions feel more natural.

Choosing How to Share the Story

Every amputee has a different comfort level when it comes to discussing their amputation. Some may feel open about sharing their story, while others prefer to keep it private. There is no right or wrong way—it is entirely up to the individual.

A simple, prepared response can help reduce anxiety in social situations. It can be as straightforward as, “I lost my leg in an accident, but I’m doing well now,” or as detailed as the person feels comfortable sharing.

Having a go-to answer prevents hesitation and makes conversations feel more in control.

At the same time, it is important to remember that personal experiences do not have to be explained to everyone. If someone asks a question that feels too intrusive, a polite but firm response like, “I’d rather not talk about that,” is completely valid.

Setting boundaries is a key part of rebuilding social confidence.

Expressing Personality Beyond the Amputation

One of the biggest fears many amputees have is being defined by their limb loss. They worry that others will only see the amputation rather than the person they are. However, self-expression is a powerful way to shift this focus.

Clothing choices, accessories, and even prosthetic covers can be used to reflect personality and style.

Some amputees choose to embrace their prosthetic with custom designs or bold colors, turning it into a statement rather than something to hide. Others prefer a more subtle look that blends in. The important thing is feeling comfortable and authentic.

Beyond appearance, engaging in conversations about personal interests, hobbies, or experiences helps reinforce identity.

Whether it is a love for music, sports, art, or travel, showing enthusiasm for life outside of amputation naturally shifts the conversation toward individuality rather than physical differences.

No one should have to face social anxiety alone. Connecting with others who have been through similar experiences can provide encouragement, reassurance, and practical advice.

Finding Strength in Community and Shared Experiences

No one should have to face social anxiety alone. Connecting with others who have been through similar experiences can provide encouragement, reassurance, and practical advice.

Many amputees find that sharing their struggles and victories with a supportive community makes their journey easier.

Joining Support Groups and Online Communities

There are many support groups, both in-person and online, where amputees can talk openly about their experiences.

These communities provide a safe space to share fears, ask questions, and receive advice from those who truly understand. Sometimes, just knowing that others have faced the same challenges and overcome them can be incredibly motivating.

Online platforms allow for connection beyond local communities. Amputees from all over the world share their stories, challenges, and successes, offering valuable insights and emotional support.

Being part of a group that encourages growth and positivity can make a huge difference in overcoming social anxiety.

Learning from Role Models

Seeing other amputees thrive in different areas of life—whether it is in sports, arts, public speaking, or everyday activities—can inspire confidence. Many people who have gone through similar journeys use their experiences to uplift and guide others.

Seeking out these stories through social media, books, or documentaries can help reshape perceptions about life after amputation. When an amputee sees someone else living fully and confidently, it reinforces the belief that they can do the same.

Overcoming social anxiety after an amputation is not just about managing discomfort—it is about transforming fear into strength. Instead of seeing social interactions as something to avoid, amputees can use them as opportunities for personal growth and empowerment.

Turning Social Anxiety into Empowerment

Overcoming social anxiety after an amputation is not just about managing discomfort—it is about transforming fear into strength. Instead of seeing social interactions as something to avoid, amputees can use them as opportunities for personal growth and empowerment.

Taking control of the narrative, setting personal goals, and embracing new opportunities can make a significant difference in confidence and overall well-being.

Taking Small, Purposeful Steps

One of the most effective ways to reduce social anxiety is through gradual exposure. Instead of diving into overwhelming situations, amputees can start with small, manageable steps that build confidence over time.

For some, this might mean visiting a familiar café or store where they feel comfortable. For others, it might be engaging in short conversations with friends or neighbors. As these interactions become easier, confidence grows, and the fear of being in public starts to fade.

Repetition is key. The more often an amputee engages in social activities, the more natural they feel. Each successful interaction reinforces the idea that social situations are not as intimidating as they seem. Over time, what once felt impossible becomes second nature.

Redefining Strength and Independence

Social anxiety often makes amputees feel powerless, as though they are at the mercy of how others perceive them. But true confidence comes from within.

Redefining strength and independence in personal terms helps shift focus away from external opinions and toward self-empowerment.

Strength is not just about physical ability—it is about resilience, adaptability, and the courage to keep moving forward. Amputees who embrace their journey as a sign of their inner strength naturally project confidence, which influences how others see them.

Independence does not mean doing everything alone; it means making choices that align with personal values, comfort, and happiness.

At Robobionics, we have seen countless amputees go from feeling hesitant about social interactions to embracing life with confidence. This transformation happens not because the world changes, but because their mindset does.

When an amputee begins to see themselves as whole, capable, and deserving of full participation in life, their interactions with others follow that belief.

Embracing Public Speaking and Advocacy

For those who feel ready, sharing their experiences publicly can be a powerful way to overcome social anxiety. Some amputees choose to speak about their journey at community events, schools, or online platforms.

Turning personal struggles into stories of resilience not only helps build confidence but also educates and inspires others.

Advocacy can take many forms. It can be as simple as helping another amputee who is struggling with the same fears, raising awareness about accessibility, or working with organizations that support people with disabilities.

Taking an active role in shaping conversations about amputation allows individuals to feel in control of their narrative rather than being defined by it.

Conclusion

Overcoming social anxiety after an amputation is not about becoming fearless—it is about learning to navigate the world with courage, resilience, and self-acceptance. The journey may be challenging, but every step forward brings new opportunities for growth and empowerment.

With time, practice, and a supportive mindset, social interactions become less intimidating. The fear of judgment fades, replaced by confidence in one’s abilities and identity. Instead of worrying about how others perceive them, amputees can focus on living fully, engaging with the world, and embracing all the experiences life has to offer.

At Robobionics, we believe that recovery goes beyond physical mobility. True independence comes from feeling comfortable in your own skin and confident in your interactions with others. Whether through advanced prosthetic solutions, rehabilitation support, or community engagement, we are here to help amputees reclaim their lives.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.