Are protein shakes essential for amputees? Get expert insights on their benefits, when to use them, and the best protein sources for muscle recovery and strength.

Protein Shakes for Amputees: Do You Really Need Them?

Protein is an important part of recovery and overall health, especially after an amputation. Your body needs it to heal wounds, rebuild muscles, and stay strong. Many people turn to protein shakes as a quick and easy way to get enough protein. But are they really necessary for amputees? Do they offer benefits that regular food cannot?

The answer depends on many factors, including your diet, activity level, and overall health. Some people find protein shakes helpful, while others may not need them at all. Understanding how protein affects the body after an amputation can help you make the right choice.

Protein plays a vital role in helping the body heal and stay strong after an amputation. When you lose a limb, your body goes through major changes. Muscles that were once used differently must now adapt, and your overall strength and mobility depend on how well your body recovers. Protein is the building block for muscle repair, tissue healing, and immune function, all of which are crucial after surgery.

The Role of Protein in Recovery After Amputation

Protein plays a vital role in helping the body heal and stay strong after an amputation. When you lose a limb, your body goes through major changes.

Muscles that were once used differently must now adapt, and your overall strength and mobility depend on how well your body recovers.

Protein is the building block for muscle repair, tissue healing, and immune function, all of which are crucial after surgery.

How Protein Supports Healing

After an amputation, your body immediately starts repairing damaged tissues. This process requires protein to rebuild muscle fibers, strengthen the residual limb, and prevent excessive muscle loss.

Without enough protein, the healing process can slow down, increasing the risk of infections, fatigue, and even difficulty adjusting to a prosthetic.

Muscle loss is a major concern after an amputation. When a limb is removed, the surrounding muscles may weaken due to lack of use.

Over time, without enough protein, this muscle loss can make it harder to move, balance, and even perform daily activities.

For amputees who plan to use a prosthetic, strong muscles are essential for stability and proper function.

Protein also helps regulate metabolism and maintain a healthy weight. After an amputation, your energy needs may change.

Some people experience weight gain due to decreased activity, while others may lose weight too quickly due to stress or changes in eating habits.

Protein helps keep metabolism steady, preventing unwanted muscle loss while supporting a balanced weight.

Can You Get Enough Protein From Food?

Many people wonder if they need protein shakes or if regular food is enough. The truth is, whole foods provide all the protein the body needs if consumed in the right amounts.

Foods like eggs, chicken, fish, dairy, beans, lentils, and nuts are rich sources of protein and come with additional nutrients that help with digestion and overall health.

One advantage of whole foods over protein shakes is that they provide fiber, healthy fats, and vitamins that support long-term health.

A balanced diet with enough protein from natural sources is usually the best option. However, in some cases, getting enough protein from food alone can be challenging, especially if appetite is low or dietary restrictions make it difficult to eat enough high-protein foods.

When Might an Amputee Need Protein Shakes?

While whole foods are generally the best way to get protein, there are certain situations where protein shakes can be helpful.

After surgery, some amputees struggle with a reduced appetite or nausea, making it hard to eat full meals. In these cases, a protein shake can provide essential nutrients in a way that’s easier to consume.

For amputees who are physically active, going through rehabilitation, or using a prosthetic, the body may need extra protein to support muscle strength and endurance.

Physical therapy and exercise place more demands on the muscles, requiring a higher intake of protein to prevent fatigue and weakness.

Another reason someone might consider protein shakes is convenience. Not everyone has the time or ability to prepare balanced, high-protein meals throughout the day.

A protein shake can be a quick and easy way to meet daily protein needs without much effort.

Are Protein Shakes Better Than Whole Foods?

Protein shakes are often advertised as a fast and effective way to get enough protein, but are they really better than whole foods? The answer depends on your individual needs. While protein shakes can be useful in certain situations, they should not replace real food entirely.

Whole foods provide a balanced mix of nutrients that help with digestion, energy levels, and overall health, while protein shakes are often processed and may lack important vitamins and minerals.

The Benefits of Whole Foods

Whole foods contain more than just protein. They also provide fiber, healthy fats, vitamins, and minerals that work together to support the body. For example, eggs not only provide high-quality protein but also essential nutrients like vitamin B12 and choline, which support brain function.

Fish offers protein along with omega-3 fatty acids that help reduce inflammation. Beans and lentils contain fiber, which helps with digestion and keeps blood sugar levels stable.

Another benefit of whole foods is that they take longer to digest. This keeps you feeling full for longer and helps with better absorption of nutrients.

Protein shakes, on the other hand, are quickly absorbed, which can cause a short burst of energy but may not keep you satisfied for long.

Eating whole foods also helps with portion control and prevents overeating, which can be a concern for those managing weight after an amputation.

The Pros and Cons of Protein Shakes

Protein shakes can be a convenient option for amputees who struggle to eat enough protein-rich foods. If appetite is low, chewing is difficult, or there is limited access to healthy meals, a protein shake can be a quick way to meet nutritional needs.

They are also useful for people who are active in physical therapy, where the demand for protein is higher to support muscle growth and recovery.

However, not all protein shakes are created equal. Many contain added sugars, artificial flavors, and preservatives that may not be ideal for long-term health.

Some shakes also have a high protein content that exceeds what the body actually needs, which can put strain on the kidneys over time. It is important to choose a high-quality protein shake with minimal additives and natural ingredients if you decide to include them in your diet.

Finding the Right Balance

For most amputees, the best approach is to rely on whole foods as the primary source of protein while using protein shakes only when necessary.

A well-balanced diet that includes lean meats, dairy, nuts, and plant-based proteins will provide a steady supply of nutrients that support overall health. If a protein shake is needed, it should be chosen carefully and used as a supplement, not a replacement for meals.

If you decide to include protein shakes in your diet, choosing the right one is important. Not all protein shakes are the same—some are packed with high-quality ingredients, while others contain artificial additives and excessive sugar.

How to Choose the Right Protein Shake

If you decide to include protein shakes in your diet, choosing the right one is important. Not all protein shakes are the same—some are packed with high-quality ingredients, while others contain artificial additives and excessive sugar.

Knowing what to look for can help you make the best choice for your recovery and overall health.

Understanding Protein Sources

Protein shakes are made from different types of protein, each with its own benefits. Whey protein, which comes from dairy, is one of the most common and is known for its fast absorption.

It contains all the essential amino acids needed for muscle repair and is a good option for those going through physical therapy or an active rehabilitation process.

Casein protein, also from dairy, digests more slowly and provides a steady release of amino acids, making it useful for maintaining muscle strength throughout the day.

For those who are lactose intolerant or prefer plant-based options, soy, pea, and rice protein are good alternatives. Pea protein, in particular, is rich in branched-chain amino acids (BCAAs), which help prevent muscle breakdown.

Soy protein is another complete protein source, meaning it provides all essential amino acids that the body cannot produce on its own.

Avoiding Unnecessary Additives

Many commercial protein shakes contain added sugars, artificial flavors, and preservatives that are not beneficial for health. Some brands include sweeteners like high-fructose corn syrup or artificial sugar substitutes, which can cause blood sugar spikes and energy crashes.

Checking the ingredient list and choosing a shake with minimal additives ensures that you are getting a clean and nutritious product.

It’s also important to check for unnecessary fillers. Some shakes contain thickeners and emulsifiers that improve texture but offer no nutritional value.

The simpler the ingredient list, the better. If possible, opt for protein powders that contain only the protein source and a few natural ingredients, allowing you to mix them with milk, water, or smoothies for a healthier alternative.

Balancing Protein Intake with Other Nutrients

Protein shakes should not replace whole meals but should be used as a supplement when needed. A well-rounded shake includes not only protein but also healthy fats and some carbohydrates to provide lasting energy.

Mixing a protein shake with milk, adding a banana or a handful of nuts, can make it a more complete and balanced option.

Staying mindful of overall protein intake is also important. Too much protein, especially from processed sources, can put extra strain on the kidneys.

Amputees should aim for a balanced diet that includes protein from both shakes and whole foods to ensure they are getting all the essential nutrients for recovery and long-term health.

Protein is essential for healing and muscle maintenance, but how much is actually needed? The answer depends on several factors, including age, activity level, and overall health.

How Much Protein Do Amputees Actually Need?

Protein is essential for healing and muscle maintenance, but how much is actually needed? The answer depends on several factors, including age, activity level, and overall health.

For amputees, the right amount of protein helps with wound healing, prevents muscle loss, and supports mobility, especially for those using a prosthetic. However, consuming too much protein is not beneficial and can put unnecessary strain on the kidneys.

Factors That Determine Protein Needs

After an amputation, the body’s demand for protein increases due to the healing process. Surgery creates wounds that need to be repaired, and the muscles surrounding the residual limb require strength to compensate for the lost limb.

For those in the early stages of recovery, higher protein intake can help with faster tissue repair and immune function.

Physical activity also plays a role. Amputees going through rehabilitation or engaging in regular exercise need more protein than those who are less active.

Strength training, walking with a prosthetic, and daily movements require muscle support, which protein provides. Those who are physically active may require slightly higher protein intake to maintain energy and prevent fatigue.

Age and overall health affect how the body processes protein. Older adults may require more protein to prevent muscle loss, while individuals with kidney conditions should be careful not to overconsume protein, as it can lead to complications.

Anyone with pre-existing health conditions should consult a doctor or nutritionist to determine the right amount of protein for their specific needs.

How to Calculate Protein Intake

A general guideline for protein intake is 1.2 to 2.0 grams per kilogram of body weight for individuals recovering from an amputation. This range supports healing, muscle maintenance, and overall energy needs.

For example, if a person weighs 70 kg (154 lbs), they may need between 84 and 140 grams of protein per day, depending on their activity level.

For those who are moderately active, protein intake should be closer to the lower end of the range. If engaging in regular physical therapy or strength training, aiming for the higher end may be beneficial.

The key is to balance protein intake with other nutrients, ensuring that the body gets a mix of healthy fats, carbohydrates, and vitamins for complete recovery.

Protein shakes can help reach protein goals on days when whole foods are not enough, but they should not be the primary source of nutrition.

A balanced diet that includes protein-rich foods like eggs, lean meats, dairy, beans, and nuts will provide a steady and natural supply of protein without the need for excessive supplementation.

Signs You’re Getting Too Little or Too Much Protein

If protein intake is too low, signs may include slow wound healing, muscle weakness, frequent fatigue, and increased hunger. This can make rehabilitation more difficult and delay progress in physical therapy.

On the other hand, consuming too much protein can lead to dehydration, digestive discomfort, and kidney strain over time.

Listening to the body and adjusting protein intake based on recovery progress is important. A well-balanced diet, combined with the right amount of protein, ensures that the body remains strong and prepared for the challenges of life after an amputation.

Eating the right amount of protein is important, but when you consume it also plays a role in recovery and muscle maintenance.

The Best Times to Consume Protein for Maximum Benefit

Eating the right amount of protein is important, but when you consume it also plays a role in recovery and muscle maintenance.

Amputees need to ensure their bodies are getting a steady supply of protein throughout the day to support healing, maintain energy, and prevent muscle loss. Timing protein intake correctly can help maximize its benefits and improve overall strength and mobility.

Why Protein Timing Matters

The body does not store protein the same way it stores carbohydrates and fats. Instead, it uses what it needs at the moment and eliminates the rest.

This means that eating a large amount of protein in one sitting is not as effective as spreading intake throughout the day. By consuming protein at regular intervals, the body gets a steady supply of amino acids, which are needed for muscle repair and immune function.

For amputees going through physical therapy or adjusting to a prosthetic, protein timing becomes even more important. The muscles that support movement need constant nourishment to stay strong and avoid fatigue.

Consuming protein at key moments—such as before or after rehabilitation exercises—helps with muscle recovery and prevents soreness.

The Best Times to Consume Protein

Starting the day with protein is a great way to maintain energy levels and prevent muscle breakdown. After a long night without food, the body needs nutrients to repair and fuel itself.

A breakfast rich in protein, such as eggs, yogurt, or a smoothie with protein powder, can help jumpstart metabolism and provide sustained energy.

Before physical activity, having a small protein-rich snack can help prepare the muscles for movement. This is especially important for those who use a prosthetic, as the body relies on core strength and stability to move efficiently.

Foods like nuts, a boiled egg, or Greek yogurt can provide a light protein boost without feeling too heavy.

After exercise or therapy, protein intake is crucial for muscle recovery. The body is in a repair phase after activity, and consuming protein within 30 to 60 minutes of finishing a workout helps rebuild muscles and reduce soreness.

A protein shake can be a quick option, but whole foods like chicken, tofu, or cottage cheese are also effective in restoring strength.

Before bedtime, having a small amount of protein can prevent overnight muscle breakdown. Casein protein, found in dairy products like milk and cheese, digests slowly and provides the body with a steady release of amino acids while sleeping.

A light snack such as a glass of milk or a handful of nuts can help maintain muscle health overnight.

Balancing Protein with Other Nutrients

While protein is essential, it should not be consumed alone. Pairing protein with healthy fats and complex carbohydrates ensures the body gets a well-rounded source of energy.

For example, eating protein with whole grains, vegetables, and nuts can help improve digestion and provide lasting benefits.

Hydration also plays a role in protein absorption. Drinking enough water throughout the day helps the body process protein more efficiently and prevents dehydration, which can lead to fatigue and muscle cramps.

By focusing on both the amount and timing of protein intake, amputees can optimize their recovery, maintain muscle strength, and improve overall mobility. Proper nutrition, combined with physical therapy and rest, ensures a smoother transition to an active and independent life.

There is a lot of conflicting information about protein shakes and their role in recovery. Some believe they are essential for healing and muscle growth, while others think they are unnecessary if a balanced diet is followed.

Common Myths About Protein Shakes for Amputees

There is a lot of conflicting information about protein shakes and their role in recovery. Some believe they are essential for healing and muscle growth, while others think they are unnecessary if a balanced diet is followed.

To make an informed decision, it is important to separate fact from fiction. Let’s address some common myths about protein shakes for amputees.

Myth 1: Protein Shakes Are Necessary for Recovery

One of the biggest misconceptions is that amputees must consume protein shakes to heal properly. While protein is crucial for recovery, it does not have to come from shakes.

Whole foods like chicken, fish, eggs, beans, and dairy provide the same benefits, along with essential vitamins and minerals that support overall health.

Protein shakes are only necessary if someone struggles to get enough protein from their diet. This may happen due to appetite loss after surgery, dietary restrictions, or difficulty preparing balanced meals.

In such cases, a high-quality protein shake can be a convenient way to meet nutritional needs. However, for those who eat a protein-rich diet, shakes are not a requirement.

Myth 2: More Protein Means Faster Healing

Many people believe that consuming extra protein will speed up the healing process. While protein is important, the body can only use a certain amount at a time.

Excess protein is either broken down for energy or excreted, meaning there is no additional benefit to consuming more than necessary.

Instead of focusing on consuming large amounts of protein, the key is to maintain a steady intake throughout the day. This ensures the body gets a constant supply of amino acids for muscle repair and strength without overloading the digestive system.

Myth 3: All Protein Shakes Are Healthy

Not all protein shakes are created equal. Some are marketed as health supplements but contain high levels of added sugar, artificial sweeteners, and preservatives. These ingredients can lead to energy crashes, digestive issues, and even weight gain if consumed regularly.

When choosing a protein shake, it is important to check the ingredient list. Look for products with minimal additives, no artificial sweeteners, and a high-quality protein source.

Unsweetened or naturally flavored options are usually a better choice. Alternatively, making a homemade protein shake using milk, yogurt, nuts, and fruit can be a healthier alternative to store-bought options.

Myth 4: Protein Shakes Replace Meals

Protein shakes are sometimes used as meal replacements, but they should not completely replace whole meals. A balanced meal provides not only protein but also fiber, healthy fats, and carbohydrates, all of which are necessary for sustained energy and long-term health.

For amputees, skipping whole foods in favor of shakes can lead to nutritional gaps. Instead, protein shakes should be used as a supplement—something to add to an already healthy diet when extra protein is needed.

If using a protein shake as a snack or post-therapy recovery drink, pairing it with whole foods like nuts, fruit, or whole-grain toast can help create a more balanced meal.

Myth 5: Protein Shakes Will Make You Gain Weight

There is a common fear that drinking protein shakes will lead to unwanted weight gain. While it is true that consuming too many calories—whether from shakes or regular food—can cause weight gain, protein itself does not automatically lead to fat storage.

For amputees, maintaining a healthy weight is important for mobility and prosthetic use. If weight gain is a concern, the best approach is to monitor total calorie intake and choose a protein shake that fits into daily nutrition goals.

Low-calorie, high-protein options without added sugars are ideal for those who want to maintain muscle without unnecessary weight gain.

By understanding the truth behind these myths, amputees can make better decisions about their protein intake. Whether through whole foods or occasional shakes, the focus should always be on maintaining a balanced diet that supports healing, muscle strength, and long-term health.

Conclusion

Protein is an essential part of recovery and long-term health for amputees, but protein shakes are not always necessary. While they can be a convenient option for those struggling to get enough protein from whole foods, they should not replace a balanced diet. Whole foods provide additional nutrients that support healing, muscle maintenance, and overall well-being.

The key to effective recovery is not just protein intake but also proper timing, hydration, and a mix of essential nutrients. Amputees who stay active, engage in physical therapy, and focus on a well-rounded diet will see the best results. Protein shakes can be useful in specific situations, but they are not a magic solution.

Choosing high-quality protein sources—whether from food or supplements—ensures that the body gets what it needs without unnecessary additives or excess calories. If you’re unsure whether you need a protein shake, consult a doctor or nutritionist to find the best approach for your individual needs.

At Robobionics, we are committed to supporting amputees in their recovery journey. If you’re looking for guidance on prosthetic use, rehabilitation, or lifestyle tips, reach out to us today and take the next step toward a stronger future.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
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We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

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TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.