Real-Life Gait Training Success Stories: Regaining Confidence Step by Step

Every journey begins with a single step. But for someone learning to walk again—especially after limb loss or injury—that step means far more than just moving forward. It means reclaiming freedom. It means rediscovering balance. It means finding a new way to live life on your own terms.

At Robobionics, we’ve witnessed incredible stories of courage. Stories that begin with uncertainty but end with smiles, strength, and self-belief. The path to walking again isn’t just about physical movement. It’s about emotional recovery. It’s about learning to trust your body again and believe in what’s possible.

When someone loses a limb—whether due to an accident, illness, or a medical condition—it feels like life hits a sudden pause. There’s fear, confusion, and a flood of questions. Will I be able to walk again? How long will it take? Will I ever feel normal?

The Emotional Start: Taking the First Step After Limb Loss

Facing the Unknown

When someone loses a limb—whether due to an accident, illness, or a medical condition—it feels like life hits a sudden pause. There’s fear, confusion, and a flood of questions. Will I be able to walk again? How long will it take? Will I ever feel normal?

This is the emotional weight that often greets individuals before they even begin gait training. It’s not just about learning to walk with a prosthetic leg. It’s about accepting a new version of oneself. At Robobionics, we’ve met people from all walks of life—students, farmers, business owners—who arrived at our center unsure and quiet. Many hadn’t smiled in weeks. Their families were worried, watching silently, hoping for a miracle. But what they needed most was not just physical therapy. They needed someone to believe in them. They needed a reason to believe in themselves.

Learning to Trust Again

One of the most inspiring parts of gait training is the transformation that begins in the mind. Before we start working on posture or balance, we work on trust. Trust in the process. Trust in the prosthetic limb. And above all, trust in oneself.

Take the story of Ramesh, a 42-year-old man from Maharashtra who lost his leg in a construction site accident. The day he first wore his prosthetic, he stood in front of the parallel bars, holding them tightly, breathing heavily, his eyes filled with doubt. Our gait training expert simply stood beside him and said, “Don’t worry. I’m here. You just focus on taking one step.”

That one step was shaky. His knee buckled a little. But he didn’t fall. He took another step. And then another. Within a week, Ramesh started coming early to training. Within a month, he was walking short distances without assistance. And within three months, he was walking his daughter to school.

It’s Not a Straight Path

There’s a common misconception that once someone gets a prosthetic limb, they’re ready to run. The truth is, gait training is a process that takes time, patience, and lots of repetition. It’s full of good days and hard days. Some mornings, our patients come in smiling. Other days, they sit in silence, frustrated that progress feels slow.

But this is normal. And it’s okay.

We’ve learned that each small improvement counts. The first time someone balances on their prosthetic without wobbling. The first time they climb a step. The first time they walk across the room without support. Each of these moments builds confidence, brick by brick.

One of our youngest patients, Anaya, was just 9 years old when she began gait training. She had lost her leg to cancer. Her parents were gentle and protective, afraid she’d get hurt again. But Anaya was strong. She had dreams of becoming a dancer. With steady progress and endless courage, she began walking again. Six months later, she took part in her school’s dance competition. She didn’t come first, but she danced her heart out. And when she finished, the entire auditorium gave her a standing ovation.

Family Support: A Hidden Strength

Gait training may focus on the individual, but we never overlook the family. We always say—recovery doesn’t happen alone. The encouragement from loved ones plays a huge role in healing.

We remember Meena, a 65-year-old retired teacher, who came to us after a road accident. Her son took a month off work just to stay with her during training. He cheered for her after every session, clapped even when she took just two steps. And it made all the difference. Meena said later, “I didn’t want to disappoint him. So I kept trying. And that kept me going.”

When families become active partners in the journey, the progress feels shared. We’ve seen siblings guiding practice sessions at home. Spouses adjusting furniture to make movement easier. Children encouraging their parents to show off their new skills. Gait training becomes more than therapy—it becomes a celebration of teamwork.

Walking seems like the most natural thing in the world—until you have to relearn it. When someone loses a limb, their body’s balance, rhythm, and posture all change. Even after they receive a prosthetic, their body may not move the way it used to. This is where gait training steps in.

Building a New Walking Pattern: The Science Behind the Stride

Understanding Gait Mechanics

Walking seems like the most natural thing in the world—until you have to relearn it. When someone loses a limb, their body’s balance, rhythm, and posture all change. Even after they receive a prosthetic, their body may not move the way it used to. This is where gait training steps in.

At Robobionics, we take a step-by-step approach to help the body relearn how to walk naturally. The goal isn’t just to walk. It’s to walk comfortably, safely, and with confidence. Every part of the process matters—the angle at which the heel hits the ground, how the knees bend, how the hips rotate, even how the arms swing.

Our team works closely with patients to understand their unique movements. No two people walk the same way, and prosthetics have to be adjusted to fit those subtle details. Some people lean forward too much at first, while others avoid putting full weight on the prosthetic. With guided practice and small corrections, the new gait begins to feel natural.

The Role of Muscle Memory

One important part of gait training is building muscle memory. Our muscles remember patterns. Before limb loss, the body automatically knew how to take a step, shift weight, and stay balanced. But after a traumatic event or surgery, the muscles can forget. The brain has to send new signals. And the muscles need to learn again.

This learning process takes time. It’s like teaching someone how to ride a bicycle all over again. At first, there’s a lot of wobbling and overthinking. But eventually, it becomes second nature. This is why regular training sessions are so important. The more someone practices walking with their prosthetic, the more confident their muscles become.

We had a patient named Imran who had lost his leg in a bike accident. He was an active person before the accident—he loved hiking and traveling. After receiving his prosthesis, he struggled with posture. He kept leaning too far to the left. At first, it was frustrating. But instead of giving up, he kept practicing. Slowly, his body adapted. Today, Imran walks confidently, and recently completed a weekend trek with his friends. His muscles learned. His body remembered.

Overcoming Fear of Falling

One of the biggest emotional challenges during gait training is the fear of falling. It’s very common. Many people are afraid of putting full weight on their prosthetic. Others take very small steps, unsure if the limb will support them. This fear can slow down progress if not addressed early.

That’s why our first few sessions are always under close supervision. We use parallel bars, handrails, mirrors, and supportive harnesses to create a safe environment. The goal is to remove the fear and build trust—trust in the equipment, trust in the prosthetic, and trust in oneself.

We once worked with a lady named Sheila who had not walked in over two years. After her amputation, she relied entirely on a wheelchair. She was afraid of standing. During her first training session, we simply asked her to stand upright between the bars. Her legs shook. Her hands gripped the rails tightly. But we stood beside her and said, “You’re safe. We’ve got you.” It took time, but once Sheila realized she wasn’t going to fall, her body relaxed. That small moment turned everything around.

Regaining Rhythm and Natural Movement

One part of walking that’s often overlooked is rhythm. Walking has a beat to it—a left-right pattern that becomes second nature. But after limb loss, that rhythm gets disrupted. People tend to move stiffly, or overcompensate with their non-amputated limb. This uneven pattern can cause pain in the hips, knees, or back if not corrected.

Gait training brings the rhythm back. Our therapists use metronomes, music, and even walking tracks to help patients find a natural stride. One of our more joyful stories involves Rajesh, a school music teacher. He loved teaching songs to kids, but after his leg amputation, he stopped working. He told us, “Music has a beat, and I lost mine.” During his gait training, we used simple songs and clapping patterns to help him find his step again. Slowly, Rajesh began to move in sync. By the end of his training, he walked into our clinic with a speaker in hand, humming his favorite tune.

There’s something powerful about regaining not just the ability to walk—but the natural flow of movement. It’s a return to freedom. A return to ease.

Real-Life Terrain Challenges

While walking in a clinic or rehabilitation center is one thing, real-life terrain is a different challenge. Streets have potholes. Markets are crowded. Homes have uneven flooring. That’s why our gait training doesn’t end at the clinic door.

We gradually introduce outdoor sessions—starting with garden paths, ramps, stairs, and uneven grounds. Our patients learn how to adjust their steps, how to recover balance when surfaces shift, and how to read their surroundings for safety.

We remember Dinesh, a postman who had delivered mail on foot for over 20 years. After losing his leg, he was determined to return to work. But his biggest concern was navigating narrow village lanes and muddy roads. We tailored his gait training to mimic the exact conditions he faced—gravel paths, grassy fields, even rainy surfaces. Step by step, he grew confident. Three months later, he was back in uniform, with his mailbag slung across his shoulder, walking proudly through his route.

Recovery isn’t measured in kilometers. It’s measured in moments. The first time a patient walks without holding onto something. The first day they leave the house alone. The first evening stroll with their family. These moments may seem small to others, but to someone who has struggled to take even a single step, they are enormous.

Rebuilding Confidence Through Every Step

Celebrating Small Victories

Recovery isn’t measured in kilometers. It’s measured in moments. The first time a patient walks without holding onto something. The first day they leave the house alone. The first evening stroll with their family. These moments may seem small to others, but to someone who has struggled to take even a single step, they are enormous.

We always make it a point to celebrate these small victories at Robobionics. Whether it’s a patient walking across the room or standing up from a chair without help, we stop to acknowledge the achievement. This doesn’t just motivate the individual—it reminds them that progress is happening, even if it feels slow.

Ritika, a young woman who lost her leg in a train accident, struggled deeply with motivation. She had been a college athlete, full of energy and dreams. After the accident, she withdrew. But on the day she completed her first full walk across the room during gait training, we played her favorite song. Her parents clapped. Her therapist gave her a high five. She smiled for the first time in weeks. That smile was a turning point. The next day, she walked twice the distance. And the week after, she started jogging slowly under supervision.

These small celebrations create positive memories linked to movement. They change the story patients tell themselves—from “I can’t” to “I just did.”

The Role of Motivation and Mental Strength

No matter how advanced a prosthetic limb is, it’s the mind that pushes progress forward. We’ve seen patients with excellent devices struggle because they didn’t believe in themselves. And we’ve seen people with the most basic limbs make incredible progress simply because they refused to give up.

Mental strength plays a huge role in gait training. There are days when progress feels invisible. Days when every step feels heavier than the last. On these days, motivation becomes the lifeline. We often ask patients to set personal goals. These goals don’t have to be big. Sometimes, it’s just the wish to walk to the kitchen without help. Sometimes, it’s about being able to take part in a family function standing tall.

One of our most unforgettable patients was Suresh, a grandfather in his late 70s who lost his leg due to complications from diabetes. His goal was simple: to be able to attend his granddaughter’s wedding on his feet. He told us, “I want to give her a hug standing, not sitting.” That became the driving force behind every training session. And on the wedding day, Suresh walked up to her, dressed in a fine sherwani, with tears in his eyes and joy in his steps.

It’s not about the size of the goal. It’s about the reason behind it. That reason keeps people going when things get hard.

Professional Support and Human Touch

While motivation and family support are crucial, professional guidance is what shapes recovery into real results. Our gait training team includes physiotherapists, prosthetists, rehabilitation experts, and sometimes even counselors. Every professional brings not just skill, but compassion.

Gait training isn’t just physical. Many patients come to us carrying emotional trauma—shock from an accident, shame from public stares, sadness from lost independence. This is why our therapists focus on building a bond with each patient. They talk, listen, and understand. They don’t just correct posture—they encourage. They don’t just track steps—they notice emotions.

Priya, a physiotherapist at our Pune center, once said, “Sometimes, all a person needs is someone who says, ‘You’re doing better than you think.’” That belief—when it comes from someone who knows the journey—can lift spirits and push limits.

In one memorable case, we worked with Arvind, a soldier who lost his leg in a border explosion. He came in tough and silent, used to pain but not prepared for the slow pace of recovery. For weeks, he spoke very little. But his therapist, Ravi, showed up every day with quiet encouragement. They barely talked. But the respect was mutual. Step by step, Arvind improved. On his final day, he saluted Ravi and said, “You made me stand again. Thank you.” It was a short sentence, but it meant everything.

From Recovery to Independence

The true goal of gait training isn’t just walking. It’s independence. It’s about being able to live without constant help. To go to the market. To take the bus. To work. To socialize. It’s about reclaiming daily life.

Many of our patients go on to lead fully independent lives. Some return to their jobs. Others explore new hobbies. A few even become advocates, sharing their stories to inspire others.

We remember Tara, a homemaker who lost her leg due to a serious infection. She was soft-spoken, and for a while, she doubted whether she could manage her home again. But with time, she not only learned to walk—she started using her story to help others in her community. Today, she volunteers at a support group for amputees, sharing practical tips and emotional support. She often tells new patients, “I once thought I was finished. Now I walk into rooms and give hope.”

This is the ripple effect of gait training. One person’s success becomes someone else’s inspiration. One confident step leads to many more.

When gait training ends, a new chapter begins. Patients go back to their homes, their communities, and their everyday lives. This return can feel overwhelming at first. Simple tasks like climbing stairs, taking a shower, or standing at the kitchen counter can feel different now. But with every movement comes learning, and with learning comes confidence.

Returning to the World: Life After Gait Training

Adapting to Daily Routines

When gait training ends, a new chapter begins. Patients go back to their homes, their communities, and their everyday lives. This return can feel overwhelming at first. Simple tasks like climbing stairs, taking a shower, or standing at the kitchen counter can feel different now. But with every movement comes learning, and with learning comes confidence.

We always remind our patients that it’s okay to take time. Adapting isn’t a race—it’s a journey. Most people experience small bumps in the road. They may walk a little too much one day and feel pain the next. Or they might struggle with unfamiliar places that don’t have ramps or handrails. This is natural. And it’s part of the process.

One of our patients, Vikram, a young IT professional, returned to work a month after completing gait training. At first, he worried about walking into the office. He didn’t want to be stared at. But when he did, he was surprised. His colleagues cheered for him. They helped make small changes to his workspace. By the second week, Vikram was back in his flow—coding, walking to meetings, and enjoying his coffee breaks. The difference? He had faced his fear and realized the world was ready to welcome him back.

Staying Active and Building Strength

Even after formal training ends, we encourage our patients to stay active. Walking regularly, doing home exercises, and occasionally checking in with physiotherapists keeps the body strong and the gait natural. Strength building doesn’t need fancy equipment. A short daily walk, a few balance exercises, and stretches are enough to maintain progress.

We had one gentleman, Harish, who built a simple walking circuit around his backyard. Every morning, he would walk five rounds and time himself. It became his daily habit. Over six months, he went from walking ten minutes a day to almost an hour. He didn’t do it for fitness alone. He did it because it made him feel in control.

Activity also helps with balance and endurance. Climbing stairs, getting on buses, and moving through busy places all become easier when the body is used to movement. It also helps the mind. When the body moves, the spirit lifts. It’s easier to stay positive when every step feels smoother than the last.

Facing Society and Breaking Stigma

One of the most powerful changes we see after successful gait training is how individuals face society. At first, many patients worry about how others will see them. Will people stare at the prosthetic? Will they ask uncomfortable questions? Will they treat me differently?

These concerns are real. But something changes once confidence kicks in. When someone walks with strength, others notice the strength—not the limb. When someone smiles and engages fully, the conversation becomes about their presence—not their prosthetic.

We often tell our patients, “You teach people how to treat you.” And it’s true. The way you walk into a room, the way you stand, speak, and carry yourself—it changes how the world sees you.

Neha, a school teacher, shared her experience with us. After gait training, she returned to her classroom. Her students were quiet at first, unsure of how to react. So she addressed it head-on. She explained her journey in simple words, answered their questions, and then said, “Now let’s get back to learning.” The next day, her students brought handmade welcome cards. Neha told us, “They didn’t see a teacher with a prosthetic. They just saw their teacher.”

This ability to redefine yourself is a huge part of post-recovery life. It opens doors—not just for the individual, but for everyone who watches and learns from them.

Encouraging Others to Begin Their Journey

Perhaps the most touching part of working at Robobionics is seeing how our former patients become mentors for new ones. They visit the clinic, speak to those just starting out, and share their own struggles. This peer encouragement is powerful. It’s one thing to hear from a doctor. It’s another to hear from someone who’s lived it.

Ravi, a former patient who now runs a small tailoring business, often tells newcomers, “I couldn’t walk across my shop once. Now I stand for hours, cutting cloth and stitching.” His voice has the weight of experience. His words carry hope.

We’ve seen how one shared story can light up someone else’s eyes. How a short conversation can turn fear into action. And how progress multiplies when people support each other.

In fact, we recently started informal support circles—small meetups where people talk, walk, and even share meals. These groups don’t just offer guidance. They create bonds. And from those bonds, courage grows.

The Bigger Picture: Changing Lives, Changing Mindsets

Gait training is more than rehabilitation. It’s a doorway to freedom. It transforms not just the person who walks again, but their family, friends, and even their community. Each success story is proof that with the right support, nothing is impossible.

At Robobionics, we see it every day. We see people arriving in silence, unsure of what lies ahead. And we see those same people walk out stronger, prouder, and more alive than ever.

Every step matters. Every story is worth telling. And every journey—no matter how difficult—is a reminder that confidence isn’t found all at once. It’s built, one step at a time.

One of the most beautiful transformations we witness in our patients is the rediscovery of purpose. Gait training does more than help people walk again—it often gives them a fresh reason to wake up with energy, to chase goals they once shelved, and to take back control of their story.

A New Chapter Begins: Life Beyond Limitation

Empowerment Through Purpose

One of the most beautiful transformations we witness in our patients is the rediscovery of purpose. Gait training does more than help people walk again—it often gives them a fresh reason to wake up with energy, to chase goals they once shelved, and to take back control of their story.

People who once thought their life had shrunk down to hospital rooms and pain clinics begin to realize they still have so much to offer the world. Their potential didn’t end with their limb loss. It simply took a new direction.

We remember Sneha, a young woman who was training to become a nurse when she lost her leg in a bus accident. She put her dreams on hold for over a year. Her days revolved around treatment and recovery. But something changed during gait training. With each step, she started visualizing herself back in uniform, caring for others just like she had once been cared for. She told us, “If I can walk again, I can stand by a patient’s side again.” That conviction carried her forward. Today, she works in a city hospital, and every shift she walks confidently down the corridor, she proves to herself and others that her purpose was never lost.

Purpose acts as fuel. When someone finds it—whether it’s a career, a family role, or a personal dream—they begin to live with drive. And that drive makes recovery even more powerful.

Redefining Identity After Recovery

A common challenge patients face—especially after limb loss—is redefining their identity. Many people associate who they are with their physical ability. Athletes, workers, performers, and parents often worry: “Am I still the same person?”

The answer is yes—but also more.

Through the process of gait training, people learn that their identity is not tied to how they walk or how they look. It’s tied to how they live, how they rise after setbacks, and how they adapt with grace.

Ajay, once a delivery driver in Delhi, lost his leg in a highway crash. His first question wasn’t about walking again—it was “Who will hire me now?” We helped him with his physical recovery, but we also helped him see new opportunities. He started learning basic computer skills during his rehabilitation. Today, he works in a logistics office, managing deliveries instead of making them. “I never imagined I’d be behind a desk,” he said with a laugh. “But now I get to help others do what I once did.”

Ajay’s story is a reminder that we’re all more than our jobs, more than our limbs, and more than our past. Gait training opens the door to this deeper understanding, giving people the chance to rebuild themselves with pride.

The Ripple Effect on Families and Communities

The recovery of one person often brings healing to many. Families that once lived in fear begin to smile again. Children feel safe seeing their parents stand strong. Communities see resilience in action and slowly begin to shift their views on disability.

When one person rises, many rise with them.

We’ve worked with mothers who wanted to hold their babies while standing again. Fathers who wanted to walk their daughters down the aisle. Teenagers who simply wanted to join their friends for a walk to the shop. These moments aren’t just personal wins—they are collective victories.

One man named Baldev, from a small village in Punjab, became a local hero. After a farming accident and leg amputation, many in his village assumed his life was “over.” But after gait training, he returned home walking steadily with his prosthetic. He didn’t stop there—he went on to speak at nearby schools and health camps, encouraging others to seek support and treatment when needed. Today, when someone in his village faces injury or trauma, they go to Baldev first. “He got back on his feet,” they say. “So can we.”

This ripple effect is real. It shifts how disability is viewed—not as weakness, but as a chapter of strength and growth.

Innovations in Gait Training: What the Future Holds

At Robobionics, we’re proud of our roots, but we also keep our eyes on the future. Technology is constantly evolving, and so is the field of prosthetics and gait rehabilitation. From advanced sensors that help detect muscle movements, to smart limbs that adjust to walking speed and terrain, the future holds exciting possibilities.

But even as we integrate cutting-edge tools, we never forget that human connection is at the heart of recovery. A high-tech prosthetic is only as effective as the training behind it. And that training must always include empathy, encouragement, and tailored support.

We are also investing in virtual reality tools that can simulate real-world environments for our patients. This means patients can practice crossing a busy street or climbing stairs in a safe, controlled setting. It makes the transition from clinic to life smoother and less stressful.

Moreover, we’re expanding our outreach to rural areas, offering mobile gait training units that bring rehabilitation to those who can’t travel far. Because every person—no matter where they live—deserves a chance to walk again with dignity.

These innovations remind us that while every patient’s journey is unique, our mission remains the same: to help them move forward—step by step.

Gait Training Is Not the End—It’s the Beginning

What happens after gait training is, in many ways, more important than what happens during it. It’s when individuals test their new skills in the real world. It’s when they rebuild routines, pursue passions, and reconnect with life on their own terms.

The road ahead is never without challenges. Some days will be harder than others. But with every step, strength builds. Confidence returns. Independence becomes a habit. And dreams that once felt far away come closer, day by day.

At Robobionics, we’re humbled by the courage we see every day. Our patients are our teachers. Their grit, their hope, and their refusal to quit are what drive us to keep improving, keep innovating, and keep walking beside them.

Their stories are not just tales of recovery. They are blueprints of resilience. And we hope they inspire others—those who are just beginning, those who are struggling, and those who may not believe yet—that life after limb loss is not the end of the road.

It’s the start of a new one.

As we close this heartfelt journey of real-life gait training success stories, one truth stands clear—gait training is not just about the mechanics of walking. It’s about rising after the fall. It’s about rediscovering what it means to move, not just physically, but emotionally and spiritually. The steps our patients take represent more than distance—they represent determination, dignity, and deep inner change.

Walking Into a Brighter Tomorrow

More Than Just Walking Again

As we close this heartfelt journey of real-life gait training success stories, one truth stands clear—gait training is not just about the mechanics of walking. It’s about rising after the fall. It’s about rediscovering what it means to move, not just physically, but emotionally and spiritually. The steps our patients take represent more than distance—they represent determination, dignity, and deep inner change.

From the first uncertain step with trembling hands on parallel bars, to walking into workplaces, homes, and public spaces with renewed pride, every story is a testament to the strength of the human spirit. It’s not the prosthetic that gives someone their life back—it’s their courage, their will to try again, and their refusal to give up.

At Robobionics, we don’t see our patients as cases or numbers. We see them as people with stories, struggles, and incredible potential. Our role is simply to walk beside them for a while—offering guidance, support, and the tools they need to build a life they love.

Inspiring the Next Step

If you are someone who’s just beginning your journey with a prosthetic limb—maybe you’ve just received one or are preparing for rehabilitation—this article is for you. We want you to know that you’re not alone. That it’s okay to be afraid. That it’s okay to feel unsure.

But we also want you to know this: it gets better.

The people you’ve read about here didn’t have it easy. They had moments of doubt, discomfort, and even despair. But they kept going. They reached out for help. They trusted the process. And now, they walk not just with ease, but with purpose.

You can do the same.

Whether your goal is to walk across your home, return to your job, play with your kids, or simply stand tall again—you can get there. One step at a time. One day at a time.

And if you’ve already completed your journey, perhaps this article reminds you of how far you’ve come. Maybe you see your own reflection in these stories. If so, we invite you to share your experience with someone just starting out. Because your words might be the spark that gives them strength.

Our Commitment to Every Step

At Robobionics, we believe recovery doesn’t end with fitting a prosthetic or completing a few training sessions. True recovery is lifelong. It evolves as your needs, environment, and goals evolve. That’s why our support doesn’t stop when you walk out of the clinic. We’re here for every step—long after the last gait session ends.

We’re building a community. A space where people can exchange ideas, offer support, and celebrate progress. A place where every step is honoured and every setback is met with fresh encouragement.

We continue to invest in better technology, more accessible services, and human-first care. Because we know what’s at stake. Behind every prosthetic limb is a dream, a family, a future waiting to be lived fully.

Conclusion

Regaining the ability to walk after limb loss isn’t just a medical milestone—it’s a deeply personal victory. Gait training is about more than movement; it’s about reclaiming independence, restoring confidence, and reigniting purpose.

At Robobionics, we’ve been honored to walk alongside individuals who’ve transformed doubt into determination. From the first shaky steps to confident strides in real life, each journey reminds us that courage, guided support, and belief in oneself can move mountains.

If you’re just beginning, know this—every small step matters. You don’t have to be perfect. You only have to keep going. The road may be long, but the rewards are life-changing.

And if you’ve already walked this path, your story is a beacon for others. Together, we inspire a world where no one is defined by their limitations.

Because when strength meets support, every step becomes a triumph.

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Last updated: November 10, 2022

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  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.