Instant feedback boosts motivation and speeds recovery. Learn how real-time rewards improve consistency in prosthetic training routines.

Real-Time Feedback: Why Instant Rewards Improve Rehab Outcomes

Rehabilitation is hard. It takes time, effort, and patience. Some days feel good, some don’t. And often, people give up—not because they don’t care, but because they don’t feel like they’re getting anywhere.

That’s where real-time feedback changes everything.

When people get instant rewards—when the app beeps, lights up, cheers, or shows a progress bar—they feel noticed. They feel successful. And that moment of joy, even if it’s small, is powerful. It keeps them going.

Most people start rehab with hope. They want to get stronger. They want to move better. They want to get back to life. But as the days go by, that hope can fade. Not because they don’t care. Not because they’re not trying. But because they don’t feel rewarded. They don’t feel progress.

Why Waiting to Feel Progress Can Hold You Back

The Hidden Struggle in Most Rehab Journeys

Most people start rehab with hope. They want to get stronger. They want to move better. They want to get back to life. But as the days go by, that hope can fade. Not because they don’t care. Not because they’re not trying. But because they don’t feel rewarded. They don’t feel progress.

That’s one of the biggest problems with traditional rehab. You do the work, but there’s often no sign that it’s working—at least not right away. Maybe you’re told “keep going” or “you’re doing fine.” But deep inside, you’re waiting to feel something. A sign. A spark. Something that says, “You’re getting there.”

Without that, motivation drops. The brain starts asking, “Why am I doing this?” And slowly, the effort stops.

This is why instant feedback matters so much. It closes the gap between doing the work and feeling the reward. And in rehab, that tiny gap is everything.

The Science of Why Instant Feedback Works

Our brains are wired to respond to reward. When we do something well and get a quick signal—like a sound, a point, a smiley face, or a green checkmark—it lights up a part of the brain that controls motivation. It says, “Yes! Do that again.”

Even a small reward creates a burst of dopamine. This isn’t just about feeling good—it’s about building habits. The brain starts to link that action with a positive emotion. And once that link is built, repeating the action becomes easier.

In rehab, this is gold.

If a patient squeezes their hand and gets a light that blinks green, their brain says, “Good job!” and they want to squeeze again. If they stretch their wrist and unlock the next level of a game, it feels like winning. That moment of joy keeps them moving forward. And when this happens every time, therapy turns into something they want to do, not just something they’re told to do.

How Instant Feedback Supports Bionic Limb Users

Let’s take someone who is learning to use a prosthetic hand like Grippy™. In the beginning, every movement feels strange. They don’t yet trust the hand. Their brain isn’t fully connected to it. They may worry about dropping things or doing it wrong. It can be scary.

But imagine this: they lift their new hand, flex a finger, and instantly, a sound plays. The screen shows “Success!” A bar fills up. Their progress chart updates. The hand responds smoothly. In that one moment, they feel capable. They feel in control. They feel proud.

That tiny bit of real-time feedback becomes a bridge between fear and confidence.

Instead of waiting for a therapist to say, “Well done,” the app or device says it right away. That changes the relationship between the user and the hand. It becomes more natural, more connected. And that emotional comfort helps them practice more, try harder, and improve faster.

When You Feel Seen, You Keep Showing Up

There’s something deeply human about being noticed. We all want to know our effort matters. In rehab, where progress can be slow and painful, being seen makes a big difference.

Gamified therapy apps and smart prosthetics give people that feeling of being seen in real time. They don’t just track data—they celebrate it. Every small improvement becomes a reason to smile. Every completed task becomes a win.

This constant feedback loop builds something more than skill—it builds belief. And belief is what keeps people going, especially on hard days.

That’s what sets real-time feedback apart. It doesn’t wait for weekly check-ins or final results. It says “You’re doing great” every step of the way. And that kind of encouragement isn’t just nice—it’s necessary.

When someone is going through rehabilitation, they’re often told to be patient. “Healing takes time,” they hear. “You’ll get there.” While this may be true, hearing it isn’t always enough. People need to see their progress. They need to feel it. Otherwise, the days blur together, and therapy becomes a routine instead of a journey.

From Motivation to Mastery: The Real Power of Immediate Feedback

Progress You Can See, Touch, and Believe

When someone is going through rehabilitation, they’re often told to be patient. “Healing takes time,” they hear. “You’ll get there.” While this may be true, hearing it isn’t always enough. People need to see their progress. They need to feel it. Otherwise, the days blur together, and therapy becomes a routine instead of a journey.

Instant feedback changes that.

Imagine pressing your hand against a digital surface and immediately seeing a score pop up, a smiley face appear, or a virtual high-five flash across the screen. Now you know how hard you pressed. Now you know it mattered. This moment of clarity gives people something that’s often missing in rehab—proof.

Proof that they are getting stronger. Proof that they’re improving. Proof that their effort matters.

That proof turns practice into progress. And progress—no matter how small—is what drives people to mastery.

Encouragement in Every Tap and Touch

Let’s say someone is recovering from an accident and has started using a Grippy™ bionic hand. Every motion is new. Every task—like holding a pencil, opening a door, or buttoning a shirt—feels like a mountain. But the app they use doesn’t wait for a full success to give feedback. It celebrates effort.

If they try to close the hand and it moves just halfway, the app shows a progress meter going up. If they try again and do a little better, a soft tone of encouragement plays. There are no red crosses, no punishments, no sense of failure.

This approach is gentle. But more importantly, it’s effective.

Because it recognizes every part of the process—not just the end result. It rewards the trying, not just the winning. That mindset builds patience. It turns frustration into curiosity. It shifts the focus from “Can I do this?” to “How much better can I do this today?”

That shift matters.

It turns therapy into an experience of learning, not proving. And in that safe space, people start to grow.

How Feedback Shapes Brain and Behavior

There’s a reason children love video games. Every action gets a reaction. Jump on a block, collect a coin. Beat a level, unlock a reward. The brain learns fast when the reward is instant.

Now apply that same idea to therapy.

When someone moves a muscle and the app gives instant visual or audio feedback, their brain remembers it. The connection becomes stronger. It’s not just a mental note—it’s a physical memory. This is how motor learning happens. This is how control improves. This is how artificial limbs start to feel like real extensions of the body.

Over time, those repeated moments of instant feedback train not just the hand—but the brain. What once felt foreign begins to feel familiar. The person stops thinking so hard about every movement. It becomes more automatic. More natural. More like their own.

This is not just healing—it’s transformation.

Faster Results Through More Engagement

Let’s be honest: rehab is often repetitive. You do the same movements. You count reps. You follow steps. It can get boring. And boredom is one of the biggest reasons people quit.

But when you add instant rewards, the experience changes.

Suddenly, you’re not just lifting your arm. You’re lifting your arm to catch a falling apple on the screen. You’re not just practicing grip—you’re racing the clock to match a shape. Every task becomes a game. Every success feels like a win. That’s fun. And when something is fun, we do it more.

This higher engagement leads to more practice. And more practice leads to faster progress. It’s not magic. It’s just smart design.

Real-time feedback keeps people coming back—not because they have to, but because they want to. And in therapy, that’s half the battle won.

Confidence That Grows With Every Step

Confidence doesn’t come from perfect results. It comes from small wins repeated again and again.

Each time someone sees a green light, hears a sound of success, or feels their bionic hand respond with precision, that confidence grows. They stop worrying about what they can’t do. They start noticing what they can do. That shift turns fear into excitement. It turns effort into energy.

Instant feedback creates that momentum. It feeds the spirit. It says, “Yes, you’re doing it.” And that message, repeated daily, turns hope into belief.

And belief is what keeps people going—even on hard days.

Too often, medical tools are built for function, not feeling. They do the job, but they don’t connect with the person using them. The screens are dull. The sounds are missing. The experience feels cold and robotic. In rehab, where people are already struggling to find their rhythm again, this kind of design creates a wall. It pushes people away instead of pulling them in.

Designing Better Tools: Why Real-Time Feedback Should Be Built Into Every Rehab Experience

Rehab Tools Should Work for People—Not the Other Way Around

Too often, medical tools are built for function, not feeling. They do the job, but they don’t connect with the person using them. The screens are dull. The sounds are missing. The experience feels cold and robotic. In rehab, where people are already struggling to find their rhythm again, this kind of design creates a wall. It pushes people away instead of pulling them in.

But tools with real-time feedback flip that.

They don’t just work—they speak. They respond. They guide. They create a conversation between the person and the device. That’s not just better technology. That’s better healing.

At Robobionics, we’ve seen this firsthand. Our Grippy™ bionic hand isn’t just a product—it’s a partner. When paired with our gamified rehab app, it gives instant responses to every movement. A grip that holds. A touch that scores. A flex that finishes a challenge. Each of these moments turns the device into something personal. Something exciting. Something human.

This is what rehab tools should do. They should connect. They should listen. They should encourage.

Because when someone feels heard, they try harder. And when they try harder, they heal faster.

Why Timing Is Everything

In therapy, when you give feedback matters just as much as what you give.

If someone completes a motion and only hears about it days later, the impact fades. Their brain has moved on. The feeling of success is no longer fresh. It’s just information, not inspiration.

But when feedback is given right away—within a second or two—it lands differently. It hits while the effort is still alive. It ties emotion to action. That moment becomes a memory. And that memory becomes a motivator.

This is especially important for people using myoelectric prosthetics like Grippy™, where brain signals meet muscle movement in real time. Every flick of the finger, every squeeze of the palm is a small miracle in motion. When the device gives instant feedback—through light, sound, or screen—it turns those moments into milestones.

That timing is everything. It says, “You’re not just moving. You’re winning.”

The Emotional Power of Being Noticed

Healing takes more than medicine. It takes emotion. It takes hope. And above all, it takes connection.

Real-time feedback offers something deeply emotional: the feeling of being noticed. Every tap that triggers a response. Every squeeze that lights up the screen. Every action that earns a reaction. These moments tell the user, “We see you. You’re doing something right.”

That kind of emotional support is rare in most rehab tools. But it’s deeply needed.

Because recovery is often quiet. You’re alone with your body, trying things that used to feel easy. That can feel lonely. But when the tool you’re using responds like a coach or a cheerleader, that loneliness fades. You feel supported—even if it’s just by a screen.

That emotional boost matters. It gives people the courage to try again. It makes them feel part of something. It turns rehab into a relationship.

And that relationship is what makes them stay.

Closing the Loop Between Effort and Reward

One of the most frustrating feelings in rehab is doing the work and seeing nothing in return. You stretch. You lift. You repeat. But if nothing changes—or if no one notices—you start to wonder why you’re doing it.

Real-time feedback closes that loop. It connects effort to outcome instantly. You do the thing, and you see the result. That connection makes everything clearer. It removes doubt. It builds trust.

It also helps therapists. With smart devices and feedback-based apps, therapists can track exactly what patients are doing at home. They can adjust plans based on real progress, not guesswork. They can spot where someone is improving—and where they might be stuck.

That means better care. Faster growth. And a deeper connection between the person and the provider.

So it’s not just the patient who benefits. It’s the whole system.

And it all starts with a simple idea: reward the effort now, not later.

Most people spend only a few hours each week in a therapy center. The rest of the time, they’re on their own. That’s when rehab often slows down. Life gets in the way. Motivation dips. And without someone guiding or cheering you on, it’s easy to miss sessions or stop altogether.

Beyond the Clinic: How Instant Rewards Keep Rehab Going at Home

Rehab Shouldn’t End When You Leave the Therapist’s Office

Most people spend only a few hours each week in a therapy center. The rest of the time, they’re on their own. That’s when rehab often slows down. Life gets in the way. Motivation dips. And without someone guiding or cheering you on, it’s easy to miss sessions or stop altogether.

This is where real-time feedback makes a powerful difference—because it follows you home.

With smart therapy apps and prosthetics like Grippy™, the feedback doesn’t stop when the appointment ends. The app continues to guide, reward, and track progress in real time. Each time you practice at home, the same encouraging sounds, animations, and visual progress markers show up. They remind you that your effort matters—even when no one’s watching.

That constant presence becomes a form of support. It’s like having a coach in your pocket. It helps you stay on track, even on days when your energy is low or your schedule is full. And that steady rhythm is what creates results over time.

Building Habits That Last

Real change doesn’t come from one big effort. It comes from small efforts repeated again and again. That’s what makes habits so powerful. But building a habit—especially one as challenging as daily therapy—requires the brain to feel rewarded.

Real-time feedback gives your brain that little spark it needs every time you try. It might be a star on the screen, a smiley face, or a satisfying “ding” after a completed move. These tiny cues may not seem important, but to your brain, they mean everything.

Each time you get that reward, your brain says, “Let’s do that again.” Over time, the action becomes automatic. You stop having to force yourself to do therapy. You just do it. It becomes part of your day. And that’s the goal.

With this kind of feedback built into your routine, therapy transforms from something that drains you to something that fuels you.

Freedom to Go at Your Own Pace

One of the quiet struggles of rehab is comparison. Maybe you see someone else healing faster. Maybe your therapist had hoped for more progress by now. That pressure can lead to guilt, frustration, or shame.

Real-time feedback gives you something else—permission to go at your pace.

The app doesn’t compare you to anyone else. It tracks your progress. It responds to your effort. It rewards your growth. And that helps take the pressure off.

You don’t need to perform. You just need to participate. Every move, every try, every improvement is met with kindness, not judgment. That experience builds trust—not just in the tool, but in yourself.

When you feel safe to go at your own speed, you go further.

Turning Everyday Movements Into Achievements

One of the most beautiful things about real-time feedback is how it transforms the ordinary. Something as simple as picking up a spoon or pressing a button becomes a moment of victory. The app notices. It responds. And suddenly, that everyday motion becomes something you’re proud of.

For someone using a prosthetic for the first time, this matters deeply.

These first movements aren’t just physical—they’re emotional. They represent freedom, return to routine, and the beginning of independence. So when those small steps are celebrated, they don’t feel small at all. They feel huge.

That shift in perspective—where the everyday becomes extraordinary—is what makes rehab feel meaningful again.

You’re not just relearning movement. You’re rediscovering life.

Staying Engaged Without Burnout

Therapy fatigue is real. Doing the same exercises over and over can wear anyone down. Add pain, fear, or slow progress, and the risk of burnout rises fast.

But when therapy feels like a game, that fatigue fades.

Real-time feedback brings variety and excitement. You never know exactly what sound you’ll hear or how many points you’ll score. Maybe there’s a new challenge today. Maybe you’re trying to beat your own record. These elements make the process feel fresh—even when the motion is the same.

This variety keeps you engaged. It helps you look forward to sessions. And that joy can carry you through the tough days.

That’s not just good design. That’s good healing.

When it comes to recovery, a six-year-old and a sixty-year-old experience therapy very differently. Their needs, attention spans, emotions, and goals vary. But the one thing they all respond to—no matter their age—is feeling successful. Real-time feedback speaks that universal language.

From Children to Seniors: How Real-Time Feedback Adapts Across Ages

Healing Looks Different at Every Stage of Life

When it comes to recovery, a six-year-old and a sixty-year-old experience therapy very differently. Their needs, attention spans, emotions, and goals vary. But the one thing they all respond to—no matter their age—is feeling successful. Real-time feedback speaks that universal language.

For children, rehab can be especially tough. Sitting still, repeating movements, following instructions—it’s not natural. Kids need fun, color, and praise. That’s where real-time rewards shine. When a child gets a clap sound or a smiling cartoon after squeezing their prosthetic hand, it turns therapy into play. They’re not just “doing exercises.” They’re playing a game, winning levels, and becoming heroes in their own story.

This joyful connection to therapy builds habits early. It teaches children that healing can be fun and empowering—not scary or boring. They don’t dread their sessions. They ask for them.

For teens and young adults, real-time feedback becomes a tool of independence. This is an age where being seen, feeling in control, and tracking progress matters. A teen learning to use a bionic limb may feel self-conscious. They might hesitate to ask for help. But a gamified app that rewards their progress privately gives them control over their own growth. They get to decide when and how to practice. And every time the app acknowledges their effort, it builds confidence.

That independence is powerful. It gives them something more than recovery—it gives them ownership.

Older Adults Deserve Clear, Calm, Caring Feedback

Now consider seniors. They often have to deal with more than just recovery—arthritis, slower movements, or less comfort with technology. But that doesn’t mean they don’t want to get better. It just means the tools need to meet them where they are.

Real-time feedback that’s gentle, easy to read, and affirming can make all the difference. A simple tone, a clear success message, a calm vibration—these things say, “You’re doing well. Keep going.” And that reassurance is often what helps seniors keep practicing.

When feedback is slow, confusing, or missing altogether, seniors may give up. They assume they’re doing something wrong. Or worse, they believe they can’t improve. But when a device instantly responds with kindness and clarity, it builds faith. It helps them feel safe and successful—even in small steps.

And because real-time feedback can be personalized, it adapts. A child might need bright colors and rewards. A senior might prefer soft tones and larger text. The technology doesn’t ask users to change—it changes for them.

That’s not just smart tech. That’s human-centered care.

One Feature, Unlimited Impact

Real-time feedback may seem like just a feature—but it serves every age, every stage, and every story. It’s the gentle push that encourages a toddler to try. It’s the quiet affirmation that helps a teen take charge. It’s the patient voice that reminds a grandparent, “You’ve still got this.”

At Robobionics, we believe every person deserves that kind of support. That’s why we’ve built it into our tools—because when the experience speaks to the user, the healing speaks for itself.

When we talk about rehab, we often picture muscles and joints moving again. But true recovery runs deeper. It’s also about retraining the brain. Every time someone practices a movement, the brain forms or strengthens a pathway. This process is called neuroplasticity—the brain’s ability to change and adapt based on experience.

Reinforcing Neuroplasticity: How Real-Time Feedback Rewires the Brain

Healing Isn’t Just Physical—It’s Neural

When we talk about rehab, we often picture muscles and joints moving again. But true recovery runs deeper. It’s also about retraining the brain. Every time someone practices a movement, the brain forms or strengthens a pathway. This process is called neuroplasticity—the brain’s ability to change and adapt based on experience.

Real-time feedback plays a vital role in reinforcing these new neural connections. It acts like a highlighter, telling the brain, “That movement was right. Do more of that.” And because the feedback happens immediately, the brain doesn’t have to guess. It remembers the successful movement clearly and repeats it more easily next time.

This matters greatly for people using myoelectric prosthetics like Grippy™. Learning to use a bionic hand is not just about muscle—it’s about teaching the brain to control a new extension of the body. That connection takes time, but feedback accelerates the process. Each squeeze, grip, or flex that’s instantly rewarded strengthens the signal between brain and limb.

The brain starts to understand: “When I think this, the hand does that.” And with each repetition, that signal becomes faster, smoother, and more natural.

Correcting Mistakes in Real Time

Another powerful benefit of immediate feedback is error correction. In traditional rehab, a therapist may observe a mistake and point it out later. By then, the moment is gone. The movement has passed, and the brain may not link the error to the feedback.

But when feedback is given as the mistake happens, the brain connects the dots. Maybe the grip was too weak. Maybe the finger position was off. The device can signal the correction instantly—through a vibration, visual cue, or on-screen message.

This allows the user to adjust right away. No delay. No second-guessing. Just try, learn, adjust. That fast loop of feedback and correction is what drives real improvement. It turns mistakes into lessons, not setbacks.

Creating New Normal Pathways

For someone adapting to life after limb loss, nothing feels normal at first. Even simple actions like reaching for a spoon feel foreign. But with enough repetition and the right feedback, the brain begins to rewire what “normal” feels like.

Real-time feedback is like a coach guiding the brain each step of the way. “This is what it feels like to open your hand. This is what success feels like. Remember this.”

Eventually, those once-awkward motions become automatic. What was once new becomes second nature. The prosthetic starts to feel less like a tool and more like a part of the body.

That’s the power of neuroplasticity. And real-time feedback is its most reliable partner.

Conclusion

In rehab, every second matters. Every movement matters. And most of all, every bit of encouragement matters. Real-time feedback gives people exactly that—instant signals that their effort counts. It turns confusion into clarity. It transforms doubt into confidence. It helps the brain learn, the body adapt, and the heart stay hopeful.

Whether you’re a child learning to play again, an adult mastering a bionic hand, or a senior rebuilding strength—instant feedback makes the journey smoother, smarter, and more human.

At Robobionics, we build that belief into everything we create. From Grippy™ to our gamified rehab app, we’re not just offering tools—we’re offering trust, motivation, and momentum.

If you or someone you love is starting their recovery journey, don’t go it alone. Let real-time feedback guide the way.

Book a free demo today.
We’ll help you move forward—one small win at a time.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.