Discover how grippy bionic hands empower amputees to open bottles, write, and type confidently—enhancing independence in real-life tasks.

Real-World Uses: Opening Bottles, Writing, Typing with a Grippy Hand

Life after losing a hand can feel like starting all over again. Simple things—like opening a water bottle, holding a pen, or typing on a keyboard—suddenly become hard. Tasks that once took seconds now feel like mountains. It’s frustrating, tiring, and can take a toll on your confidence.

But what if you had a hand that could help you do those things again? A hand that listens to your muscles and moves just like you want it to. That’s what the Grippy™ Bionic Hand does. It’s not just a piece of tech. It’s a second chance. A way to live fully again, without asking for help every time you need to write a note or open a snack.

At RoboBionics, we’ve met hundreds of people who’ve felt stuck—people who wanted more from life but didn’t have the right tools. That’s why we created Grippy. It’s light, affordable, and made right here in India. And most importantly—it works.

When most people think about opening a bottle, they don’t give it much thought. It’s just something your hand does automatically—grip, twist, and done. But for someone with a below-elbow amputation, this simple action can feel like a battle. The reason is clear: opening a bottle needs a strong, steady grip and the right amount of rotation. Without a natural hand, the coordination and force needed for this task are hard to achieve.

Opening Bottles with Grippy™: Regaining Control, One Twist at a Time

Why Opening a Bottle Is More Than Just a Task

When most people think about opening a bottle, they don’t give it much thought. It’s just something your hand does automatically—grip, twist, and done. But for someone with a below-elbow amputation, this simple action can feel like a battle.

The reason is clear: opening a bottle needs a strong, steady grip and the right amount of rotation. Without a natural hand, the coordination and force needed for this task are hard to achieve.

This is where Grippy™ steps in—not just as a replacement, but as a reliable partner that understands your intent. It reads your muscle signals, figures out what you’re trying to do, and helps you do it.

The goal isn’t just function—it’s freedom. The freedom to grab a water bottle after a long walk, open a juice bottle while watching TV, or twist the cap off your favorite cold drink without thinking twice.

For someone wearing a Grippy™ for the first time, that first successful twist can bring tears. It’s not about the bottle—it’s about the moment. It’s about not needing to ask your child, friend, or parent for help. It’s about reclaiming your space in the kitchen, in your office, or during travel. That’s real independence.

How Grippy™ Makes Bottle Opening Easy

Grippy™ is smart, but it’s also incredibly practical. The secret lies in how it mimics the natural movements of a human hand. When you try to grip something, your brain sends signals to the muscles in your forearm. Grippy™ picks up these signals using sensors on the skin.

When it senses the right kind of signal—like when you’re trying to pinch or grip—it activates the motor inside and tightens the fingers, just like a natural hand would.

To open a bottle, you simply place the Grippy™ hand around the cap. The hand adjusts its grip automatically. It’s firm but not too tight. You then use your other hand or even just your body to hold the bottle steady.

With a gentle twist of the wrist, Grippy™ turns the cap and loosens it. That’s it. The first time it happens, people often look surprised—like they just did a magic trick. But it’s not magic. It’s technology that listens to you.

The hand’s Sense of Touch™ technology plays a big role here too. This feature gives you feedback when you’re holding something. You can actually feel the pressure—whether it’s too loose or just right.

That means you’re not guessing anymore. You’re in control. The hand isn’t just doing what it wants; it’s doing what you want, how you want.

What’s even more helpful is how lightweight the Grippy™ hand is. Many imported prosthetics are heavy, and using them for something like opening a tight cap can feel like lifting weights.

But with Grippy™, the weight is evenly distributed. That means you can use it comfortably for long stretches, even if you have a lot of things to open—like bottles, jars, or tubes.

Real Stories from Real People

Let’s talk about Ramesh, a 28-year-old who lost his hand in a factory accident. He told us that before getting Grippy™, he had stopped drinking bottled juice altogether.

“I would wait for someone to come home,” he said, “because I couldn’t twist the cap open myself.” It may sound small, but over time, those small moments added up. They made him feel dependent, even helpless.

After getting his Grippy™ hand fitted, things changed. “The first time I opened a bottle without help, I felt like a kid again,” he laughed. “It sounds silly, but I actually celebrated with a second bottle!”

That joy—the simple happiness of doing something by yourself—was written all over his face. It’s a feeling we’ve seen again and again with Grippy™ users.

Then there’s Aarti, a college student in Pune. She uses Grippy™ every day to open her water bottle between classes. “Nobody stares anymore,” she said. “It feels natural. My friends even forget I’m using a bionic hand.” That’s the power of great design—it blends into life.

Training the Hand, Trusting Yourself

Of course, there’s a learning curve. Most users don’t master bottle opening on day one. But with a little practice, muscle memory builds.

We provide one-on-one support during and after fitting to help you learn how to grip correctly, apply the right pressure, and get used to the hand’s feedback system. Think of it like learning to ride a bicycle. At first, you’re unsure. But soon, your body remembers.

Our in-house team also guides users on choosing the right hand mode. Grippy™ has different grip types built in. Some grips are better for power, others for precision.

When opening bottles, the power grip is often the most effective. We help you select and switch between modes easily, so you always have the right tool for the job.

The best part? Grippy™ adapts with you. As you get stronger and more confident, the hand keeps up. It doesn’t hold you back. In fact, many users tell us that after a while, they stop thinking about the hand entirely. It becomes a part of them.

More Than Just a Hand

Yes, Grippy™ helps you open bottles. But it also gives you back something more valuable—confidence. When you can do things on your own, without asking or waiting, you feel more like yourself again. And that feeling is priceless.

Whether you’re getting a drink after a workout or pouring water for guests at home, the ability to open bottles is part of daily life. It shouldn’t be a challenge. With Grippy™, it isn’t.

Writing is more than just putting words on paper. It’s how we express ourselves. It's how we sign our names, fill out forms, leave notes for loved ones, and even sketch ideas. Losing the ability to write can feel like losing your voice. It creates distance—between you and your thoughts, your work, your memories.

Writing with a Grippy™ Hand: Bringing Words Back to Life

Holding a Pen, Holding on to Hope

Writing is more than just putting words on paper. It’s how we express ourselves. It’s how we sign our names, fill out forms, leave notes for loved ones, and even sketch ideas.

Losing the ability to write can feel like losing your voice. It creates distance—between you and your thoughts, your work, your memories.

For someone who’s lost a hand, holding a pen again can be a deeply emotional experience. That’s why at RoboBionics, we designed Grippy™ not just to perform tasks, but to reconnect people with the things they love.

Writing was high on that list. We knew it couldn’t be clumsy or mechanical. It had to feel natural, fluid, and real. Because when you hold a pen, you’re not just gripping plastic—you’re reclaiming your story.

The Feel of the Grip, the Flow of the Ink

Writing with a Grippy™ hand starts with choosing the right grip. The hand is built with multiple grip types that you can switch between. For holding a pen, the “precision grip” works best.

It allows the fingers to come together and pinch objects gently but firmly. This grip is ideal for slim items like pens, pencils, or paintbrushes.

When you want to write, you simply position the pen between the fingers of the Grippy™ and activate the grip using your forearm muscles. The sensors on your skin read the signal and tell the fingers to close.

The pressure is balanced—firm enough to hold the pen without dropping it, but light enough to avoid snapping it or crushing it. It’s a careful dance, and Grippy™ gets it just right.

The wrist movement adds another layer of control. With a small twist or bend, you can position the pen at a natural angle. This makes writing smoother and less tiring. Once the grip and angle are in place, all that’s left is to move your arm and write.

And here’s the beautiful part: the Sense of Touch™ technology helps you know how firmly you’re holding the pen. If the grip is too loose, you’ll feel it. If it’s just right, you’ll feel that too. That feedback helps you stay in control, without second-guessing yourself.

From First Lines to Full Pages

For first-time users, writing with a bionic hand might feel slow. You may start with short strokes, small letters, or just scribbles. But each stroke is a step forward.

Over time, your control improves. The letters get clearer. Your confidence grows. And suddenly, you’re filling out forms again, making grocery lists, or jotting down phone numbers.

One of our users, Anil, a retired teacher from Nashik, told us something we’ll never forget. After his accident, he stopped writing in his diary. “I felt like I lost my voice,” he said. “But the day I wrote again with Grippy™, it was like coming back to life. I wrote one full page, and then I cried.”

Another user, a teenager named Ravi, used Grippy™ to complete his school exams. “I thought I’d have to dictate everything to someone else,” he said.

“But with practice, I could write fast enough to finish on time. My teachers were amazed.” Today, Ravi dreams of becoming a writer. And he’s already on his way.

What’s incredible is how quickly the muscle memory kicks in. Once your body starts to trust the hand, the movements become natural. Writing no longer feels like a chore. It feels like an extension of you. You stop thinking about the steps. You just write.

Custom Tips and Personalized Training

At RoboBionics, we know that every hand is different. That’s why we offer custom training for each user. Some people prefer thicker pens. Others need more finger support.

We help adjust the grip settings, suggest pen types, and even modify the hand’s sensitivity to suit your comfort.

In some cases, we use special rubber tips or pen holders that make writing easier. These tools aren’t about making things simpler—they’re about making things possible.

We also provide digital practice sheets and exercises to help you get used to writing with Grippy™. It’s not just about physical skill—it’s about rebuilding trust in yourself.

For children, we often add fun writing games and encourage them to draw and color. This makes the process exciting rather than frustrating. When they start drawing stars or writing their names, their faces light up. And for parents, it’s a moment of pure joy.

Writing the Next Chapter, Literally

Grippy™ doesn’t just give you a hand. It gives you your handwriting back. It gives you your voice back. From signing documents to writing love notes, every mark you make is yours again. And each time you write, you’re telling the world: “I’m here. I’m strong. And I’m writing my own story.”

So whether it’s a signature on a job application, a birthday message, or a page in your journal, Grippy™ helps you make it happen. It’s not just a tool. It’s your hand, your expression, your identity.

In today’s world, typing isn’t optional—it’s how we study, work, connect, and express ourselves. From sending emails to chatting with friends, from writing school projects to browsing online, typing has become part of everyday life. For people who’ve lost a hand, that sudden break in routine can be overwhelming. The laptop that once felt like a tool now feels like a wall. Every missed keystroke feels like a reminder of what was lost.

Typing with a Grippy™ Hand: Getting Back to Work and Play

Why Typing Matters More Than Ever

In today’s world, typing isn’t optional—it’s how we study, work, connect, and express ourselves. From sending emails to chatting with friends, from writing school projects to browsing online, typing has become part of everyday life.

For people who’ve lost a hand, that sudden break in routine can be overwhelming. The laptop that once felt like a tool now feels like a wall. Every missed keystroke feels like a reminder of what was lost.

We understand how frustrating that is. That’s why Grippy™ is designed to bring typing back into your life—not as a challenge, but as a joy. It’s not just about pressing keys; it’s about feeling productive again. It’s about sending your first message after an accident.

It’s about applying for a job online, writing to a loved one, or simply searching for your favorite song. That’s why typing with Grippy™ means so much more than just using a computer—it means rejoining the world.

The Science Behind Typing with Grippy™

Let’s break down how Grippy™ makes typing smooth and natural. Typing requires quick, precise finger movement, but it doesn’t always need a tight grip. That’s where the Grippy™’s fine motor control shines.

The hand uses sensors to detect tiny movements in your forearm muscles. These are the same signals your brain sends when you think about tapping or pointing.

Once Grippy™ picks up that signal, it translates it into a light touch or tap. The fingers of the hand respond quickly and accurately. You can adjust the pressure to avoid hitting keys too hard.

This helps you type comfortably without pressing two keys at once or having to constantly correct mistakes.

The wrist and arm movement also play an important role. When typing with Grippy™, you move your whole arm slightly to reach the desired keys. Think of it like using your index finger to type, but with way more control.

Over time, this movement becomes second nature. You don’t have to look down at the keyboard anymore. Your hands remember where to go.

The Sense of Touch™ feature helps here too. It gives gentle feedback as you type, so you know if the key was pressed successfully. That way, you don’t need to keep checking the screen. It builds confidence, speed, and rhythm.

What Typing Looks Like in Real Life

Meet Priya, a graphic designer from Chennai. After an accident left her without a hand, she worried her career was over. “My job is 100% on the computer,” she told us. “If I can’t type, I can’t work.” When she got fitted with Grippy™, she was surprised at how natural typing felt.

“At first, I was slow. I could only type with my left hand. But once I trained with Grippy™, I could type with both hands again. Now, I’m back to full speed—and no one can even tell.”

Then there’s Deepak, a college student studying computer science. For him, coding is everything. After losing his right hand, he feared he’d have to change fields. “I thought, who’s going to hire a coder who can’t type?” But after using Grippy™, his confidence shot up. “I can type long lines of code now. It’s not just about school—it’s about my dream.”

These aren’t just stories. They’re proof. Proof that when technology meets the right design, lives change.

Training to Type Again

Typing with a bionic hand takes practice. We help every Grippy™ user with personalized training that starts slow and builds gradually. First, we work on finger placement. Then we practice short words. Soon, users can write full sentences, then paragraphs, then entire documents.

We also provide software tools that highlight typing accuracy and speed. These tools are fun to use and help build confidence. Users often feel excited to track their progress—and even compete with themselves to type faster.

For children and young adults, we make typing feel like a game. This keeps frustration low and motivation high. In schools, we’ve even worked with teachers to create adapted learning environments where students using Grippy™ feel fully included.

And for professionals returning to work, we help set up ergonomic workstations. The goal is to keep the body relaxed and prevent strain. A comfortable desk, the right chair height, and correct keyboard placement can make a big difference.

Typing Freely, Living Fully

Once you can type again, the world opens up. You can write resumes, chat with friends, email doctors, attend online classes, and even build websites. The sense of independence is unmatched. You’re not waiting on someone to help anymore. You’re back in control.

It’s about feeling capable again. Typing may seem small, but the freedom it gives is massive. With Grippy™, that freedom is no longer a dream. It’s a reality.

For many people, the kitchen is more than just a place to cook. It’s where families gather, where stories are shared over tea, and where the smell of fresh food brings back warm memories. But after losing a hand, this special place can start to feel distant. Cooking becomes difficult, even dangerous. Chopping, stirring, lifting, and opening packets—all of it can feel impossible.

Cooking with Grippy™: Bringing Back the Joy of the Kitchen

The Heart of the Home, Restored

For many people, the kitchen is more than just a place to cook. It’s where families gather, where stories are shared over tea, and where the smell of fresh food brings back warm memories.

But after losing a hand, this special place can start to feel distant. Cooking becomes difficult, even dangerous. Chopping, stirring, lifting, and opening packets—all of it can feel impossible.

At RoboBionics, we’ve met people who used to love cooking but gave it up after their accident. Not because they stopped caring, but because they felt helpless. That’s where Grippy™ changes the story.

It gives users the ability to return to the kitchen not as a visitor, but as the one in charge. It’s not just about making meals—it’s about reclaiming routine, dignity, and joy.

Handling Kitchen Tools with Confidence

Cooking involves a mix of strength, precision, and control. Whether it’s holding a spoon, peeling vegetables, or pouring water, your hands need to do different things quickly and smoothly. Grippy™ is designed to adapt to those needs.

With multiple grip modes and responsive myoelectric sensors, it allows users to switch between tasks effortlessly.

Let’s say you’re stirring a pot. Grippy™ lets you hold the spoon firmly and make circular motions with ease. The hand responds to the signals from your muscles, maintaining just the right pressure.

Want to chop vegetables? Grippy™ can hold the produce steady while your natural hand works the knife. You don’t need to worry about slipping or losing grip—the hand stays steady thanks to the intelligent grip system.

For many users, this feels like getting their rhythm back. They can cut, stir, hold, and serve. They can switch between spatulas and ladles without fumbling. And because the hand is lightweight, it doesn’t tire you out even during longer cooking sessions.

Overcoming Small Challenges with Smart Design

One of the most common challenges in the kitchen is dealing with food packets, jars, and containers. With Grippy™, these aren’t problems anymore. Its precise grip allows users to open spice jars, cut open sachets, and lift utensils.

The Sense of Touch™ feature provides just enough feedback to know when you’re gripping a bag or container tightly enough—not too little, not too much.

We’ve even seen users flip rotis with tongs held by Grippy™, or pour chai using a kettle. These may sound like small things, but they mean the world to someone who thought those tasks were behind them forever.

The fingers of Grippy™ are shaped to hold curved, flat, or uneven surfaces. Whether it’s a cup, a knife handle, or a mixing bowl, the hand molds its grip to match. That flexibility is what gives users the confidence to try new tasks every day.

Real-Life Kitchens, Real Transformations

Meet Shobha, a homemaker from Nagpur. She used to cook three meals a day for her family before losing her hand in a road accident.

For months, she avoided the kitchen. “I didn’t want my children to see me struggle,” she said. But after getting her Grippy™ hand, things changed. “The first time I made chapati again, my husband clapped. It was a small thing—but it brought back our old life.”

Then there’s Ajay, a young bachelor living on his own in Hyderabad. “I couldn’t keep ordering food forever,” he said. “So I had to find a way to cook again.”

With Grippy™, he now makes dal, rice, and even his favorite omelet. “It’s not just about saving money,” he laughed. “It’s about being able to live on my own terms.”

These are not staged stories. These are daily moments of triumph. When users cook their favorite meals again, it’s not just their taste buds that come alive—it’s their spirit.

Safety First, Always

We know kitchens can be risky, especially when dealing with hot surfaces or sharp tools. That’s why Grippy™ is built with safety in mind. The materials are heat-resistant up to a certain range, and the grip strength can be adjusted to avoid accidents.

We always advise users to start slow, avoid open flames initially, and focus on safe, repetitive movements.

In fact, many users start with simple tasks like making sandwiches or preparing tea before moving on to full meals. With time and support, they regain not just skill—but trust in themselves.

Cooking Up Confidence, One Meal at a Time

Cooking isn’t just about food. It’s about creating something, caring for others, and feeling useful. With Grippy™, users rediscover all those things. The clink of utensils, the sizzle of oil, the smell of fresh coriander—all of it comes back. And in those small, beautiful moments, they feel whole again.

One of the most painful things about losing a hand isn't the physical loss—it’s the emotional distance that often follows. For parents and caregivers, especially, the loss can feel overwhelming. Simple acts like buttoning a child’s shirt, tying shoelaces, or even picking up a crying toddler become difficult. The heart aches not just from the task you can’t do, but from the closeness you feel slipping away.

Parenting with Grippy™: Rebuilding Bonds, One Gentle Touch at a Time

The Invisible Weight of Not Being Able to Care

One of the most painful things about losing a hand isn’t the physical loss—it’s the emotional distance that often follows. For parents and caregivers, especially, the loss can feel overwhelming.

Simple acts like buttoning a child’s shirt, tying shoelaces, or even picking up a crying toddler become difficult. The heart aches not just from the task you can’t do, but from the closeness you feel slipping away.

We’ve seen that pain firsthand. We’ve sat with parents who told us how they stopped playing with their children or avoided feeding them because they felt inadequate. It’s not about pride—it’s about love.

When you can’t care for someone the way you used to, it breaks your heart. That’s why we made sure Grippy™ wasn’t just strong and functional, but gentle and intuitive too. Because parenting isn’t just about doing—it’s about being present.

The Gentle Power of Touch

With Grippy™, holding your child’s hand becomes possible again. The bionic hand adjusts to soft objects and responds with care. You can grip a soft toy, stroke your baby’s back, or brush their hair gently.

That’s where our Sense of Touch™ technology becomes a game changer. It gives you just enough feedback to feel what you’re holding. You know if you’re gripping too tight or too soft—just like with a natural hand.

Many parents we work with tell us that they were afraid of using any prosthetic around their kids. “What if I hurt them?” they ask. That fear is real—and valid. But Grippy™ is different.

Its precision grip and adjustable pressure give parents the control they need to feel safe and confident. They can hold a baby bottle, change a diaper, or even zip up a jacket. With practice, the movements become second nature, and the fear fades.

Getting Back into Daily Routines

Imagine helping your child get ready for school again—packing their lunchbox, tying their shoes, adjusting their collar. These aren’t big tasks, but they hold so much meaning.

They say, “I’m here. I’m still your parent.” Grippy™ gives you that ability back. The power grip mode helps you hold objects like lunch containers or water bottles. The precision grip lets you manage smaller tasks like handling hair ties or school supplies.

One user, Kavita, told us how she stopped helping her daughter get ready for school after her accident. “My husband had to do it all. I felt like I was missing out.”

But with Grippy™, she found her way back. “Now my daughter waits for me to help. She even tells me, ‘Mummy, your robot hand is cool!’” That moment of shared joy—of reconnecting with her role—is what drives our mission.

Another user, Sameer, uses Grippy™ to bottle-feed his newborn son. “At first I thought I’d never be able to hold the bottle steady,” he said. “But now, I do night feeds while my wife sleeps.

It’s my bonding time.” These moments are quiet but powerful. They rebuild relationships in ways no machine ever could—unless that machine is built with the heart in mind.

Playing, Cuddling, and Connecting Again

Parenting isn’t all tasks. It’s play, laughter, hugs, and high-fives. It’s being able to toss a soft ball in the park or hold your child close during story time. Grippy™ brings these moments back.

The fingers are shaped to safely hold soft toys or balls. The wrist movement helps with playful gestures, like pretending to tickle or clap.

We’ve even seen parents use Grippy™ to read bedtime stories, turning pages smoothly with one hand while cuddling their child with the other. That’s the kind of care and warmth that goes beyond technology. It’s about presence. And Grippy™ makes that presence possible again.

Caregiving for Elders and Loved Ones

The same benefits extend to caregiving. Many of our users are responsible not just for children, but for aging parents or disabled siblings.

Tasks like preparing medicine, adjusting pillows, combing hair, or helping with clothes are deeply intimate. They require trust, patience, and a gentle hand.

Grippy™ supports these tasks with steady grip and quiet control. It allows caregivers to do their jobs with grace and dignity. It lets them care not out of obligation—but out of love.

We remember Amarjeet, who takes care of his mother at home. “Before Grippy™, I couldn’t help her comb her hair. She would cry, and I would cry.” Now, he helps her every day. “She says my bionic hand is better than my real one,” he laughs. “It never gets tired.”

Healing the Invisible Wounds

The pain of not being able to care for your loved ones is deep. It often goes unseen. But when you get that ability back—even in small doses—it starts to heal the invisible wounds. Grippy™ doesn’t just help with tasks. It restores roles. It gives you back your identity as a parent, partner, child, or caregiver.

And in doing so, it brings you closer to the people who matter most.

Grippy™ isn’t just a tool. It’s a second chance at the life you love. Whether it’s opening a bottle, typing an email, helping your child get ready for school, or stirring a pot of dal, these everyday moments matter. They build confidence. They restore dignity. And they remind you—and everyone around you—that your story isn’t over.

Conclusion

Grippy™ isn’t just a tool. It’s a second chance at the life you love. Whether it’s opening a bottle, typing an email, helping your child get ready for school, or stirring a pot of dal, these everyday moments matter. They build confidence. They restore dignity. And they remind you—and everyone around you—that your story isn’t over.

At RoboBionics, we don’t just build prosthetic hands. We help people stand tall again. With every movement Grippy™ makes, there’s a heartbeat behind it. A heartbeat of care, courage, and quiet determination.

You deserve to live fully. To do more than just get by. If you or someone you love is ready to take that next step, we’re here to walk beside you.

Book a free demo now and see how Grippy™ can change your life—one small, powerful moment at a time.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.