Step into the future of smart prosthetics with IoT-enabled grips that offer real-time data, remote control, and better function.

Smart Gripping Meets IoT: The Future of Connected Prosthetics

Imagine losing a hand and getting a new one that doesn’t just move—it listens, learns, and talks back. Sounds like science fiction, right? But it’s not. This is the new world of connected prosthetics, where smart gripping and the Internet of Things (IoT) come together to bring you something truly magical.

At RoboBionics, we’ve always believed that technology should serve people. It should feel natural. And it should work with you, not just for you. That’s why we’re building prosthetic hands that are not just mechanical tools—but intelligent, living companions.

The Evolution of Gripping: From Mechanics to Intelligence

How Gripping Became Smarter Over Time

Not long ago, prosthetic hands were mostly stiff and basic. They helped people hold objects, yes, but they couldn’t adapt. They couldn’t sense. They couldn’t tell the difference between holding a glass of water or gripping a hammer. That meant users had to be very careful all the time. A little too much pressure, and the glass would break. Too little, and it might slip. This made everyday tasks frustrating and slow.

Over the years, engineers started adding more control features. Electric motors allowed fingers to open and close. Sensors picked up signals from muscles. And suddenly, prosthetic hands weren’t just tools—they were becoming responsive. They began to react to what the person wanted to do.

Still, something was missing. The human hand isn’t just about movement. It’s about feeling. When you pick up a pen or a hot cup of tea, your hand sends tiny messages to your brain. These signals help you adjust your grip, stay safe, and do things faster. This is where smart gripping comes in.

Smart gripping is all about mimicking what a real hand does. It adds sensors that can feel pressure. It adds tiny motors that can change grip strength automatically. It even adds software that learns from what you do every day. So if you hold a toothbrush one way, your prosthetic hand remembers that grip. If you pick up a spoon the next day, it adjusts instantly.

This is not just about technology—it’s about dignity. People don’t want to struggle with everyday tasks. They want their independence back. They want to feel confident again. Smart gripping makes this possible by giving people a hand that understands them.

At RoboBionics, we took this idea and went further. We added something powerful—something that connects everything together. We added the Internet of Things.

What Happens When You Add IoT to Prosthetics

IoT, or the Internet of Things, is what makes your phone talk to your smart TV. It’s what lets your watch count your steps and send the data to your phone. In simple words, it connects everyday devices to each other using the internet.

Now imagine your prosthetic hand being part of that smart network. It can send data to your phone. It can update its software to work better. It can even talk to your doctor or therapist in real time. This is the real magic of connected prosthetics.

Let’s say you’re wearing a bionic hand with built-in pressure sensors. As you go through your day, the hand learns which grips you use most. Maybe you often hold a water bottle, a pen, or a steering wheel. That data is sent to your phone, where an app shows how well your hand is working. It might say, “You used a pinch grip 40% of the time today.” Over time, the hand uses that data to get better at what you do. It becomes more you.

This isn’t just helpful for you—it’s helpful for your care team too. If your therapist sees that you’re struggling with a certain grip, they can adjust your training. If your doctor sees that your muscle signals are getting weaker, they can catch problems early. All of this can happen without you even stepping into a clinic.

We’ve built this into our Grippy™ hand. With our patent-pending Sense of Touch™ technology, your hand doesn’t just move—it feels. And with our smart connectivity, it learns. It gets better the more you use it. It gives you power, but also peace of mind.

Connected prosthetics also make repairs and updates easier. In the past, if something went wrong, you had to send the hand back or visit the center. Now, many issues can be fixed remotely. Updates can be pushed directly to your hand, just like a phone app update. That saves time, energy, and stress.

We are not just imagining a smarter hand—we’re building it. And we’re doing it in a way that’s affordable, made in India, and built for real people.

Think about the last time you picked up something fragile. Maybe an egg, a cookie, or a plastic cup. You didn’t have to think too hard. Your fingers just “knew” how much pressure to use. That’s because your real hand sends tiny feedback signals to your brain. It tells you, “This is soft,” or “This is slippery,” or “This might break.” You respond instantly, without even noticing.

Why Real-Time Feedback Changes Everything

The Power of Feeling, Not Just Moving

Think about the last time you picked up something fragile. Maybe an egg, a cookie, or a plastic cup. You didn’t have to think too hard. Your fingers just “knew” how much pressure to use. That’s because your real hand sends tiny feedback signals to your brain. It tells you, “This is soft,” or “This is slippery,” or “This might break.” You respond instantly, without even noticing.

Now imagine trying to do the same thing with a hand that feels nothing. That’s what many prosthetic users had to live with for years. Even the best hands could open and close—but they couldn’t tell if they were holding something too hard or not enough. Users had to rely on their eyes. They’d watch their hand carefully to see if it was working right. That meant more stress, more guesswork, and more frustration.

This is where real-time feedback comes in. At RoboBionics, we created Sense of Touch™ to solve this. Our technology lets users feel what their hand is doing. If you grip something, tiny sensors pick up the pressure and send a gentle buzz to your arm. It’s not painful. It’s just enough to say, “Hey, you’re gripping now.” And the more pressure you apply, the stronger the signal gets. It’s like getting your natural instincts back.

Why does this matter? Because real-time feedback builds confidence. It means users no longer have to guess. They start to trust their hand. They try new things—cutting food, writing, opening jars. And the best part? They get faster and more natural at it, because their brain starts treating the prosthetic like a real part of the body.

This emotional shift is huge. It’s not just about doing tasks. It’s about feeling whole again. It’s about not being afraid to reach out, to shake someone’s hand, or to pick up a child. Real-time feedback makes the prosthetic not just useful, but personal.

Smarter Prosthetics Learn With You

We don’t all use our hands the same way. A tailor grips fabric differently than a carpenter grips a tool. A mom uses her hand differently while cooking than a student who’s typing all day. That’s why a one-size-fits-all approach doesn’t work anymore. With connected, smart prosthetics, your hand learns your life.

Every time you use your Grippy™ hand, it gathers information. It sees which gestures you repeat. It notices how strong your muscle signals are. It watches how your grip changes when you’re tired or active. Over time, the system creates a unique “map” of how you move and feel.

This isn’t just for fun. It has real, practical value. If your hand learns that your grip gets weaker by evening, it can adjust itself. Maybe it boosts grip strength automatically. Maybe it shortens your response time. Maybe it nudges you with a gentle reminder to rest. All of this helps you live better—not just function.

Even more exciting is the idea of sharing this learning. If someone else has the same kind of lifestyle or work, your grip data can help them too. This way, every Grippy™ user helps make the system smarter for everyone. We’re not just building smart hands—we’re building a smart community.

IoT allows this data to be safely shared across our platform. Everything is encrypted and secure. But the idea is simple: we grow together. Every new user adds more intelligence to the system. Every action helps shape a better future for the next person who puts on a Grippy™ hand.

This is the power of connected prosthetics. It’s not about replacing a limb. It’s about adding value to your life in ways that go beyond what nature intended.

We don’t often talk about emotions when we talk about prosthetics. But we should. Because behind every bionic hand is a person—a person who has gone through loss, who is learning to adapt, and who wants more than just a tool. They want something they can rely on. Something that feels like a part of them.

From Device to Companion: Emotional Bonding With Smart Prosthetics

Why Emotional Connection Matters

We don’t often talk about emotions when we talk about prosthetics. But we should. Because behind every bionic hand is a person—a person who has gone through loss, who is learning to adapt, and who wants more than just a tool. They want something they can rely on. Something that feels like a part of them.

Traditional prosthetics, even the good ones, often felt cold and mechanical. They did the job, yes, but they didn’t feel like you. Users wore them, but they didn’t always love them. Many even stopped using their devices after a while. Why? Because there was no connection.

That’s changing. Smart, connected prosthetics are no longer just objects—they’re companions. They respond to your thoughts. They remember your routines. They even react to your feelings, like when your muscles get tense or tired. Over time, they feel less like a gadget and more like a partner.

We’ve seen it firsthand. When someone puts on a Grippy™ hand for the first time, it’s a big moment. But the real magic happens days or weeks later—when they stop thinking about the hand, and it just works. When they reach for a door without looking. When they hold a coffee cup without fear. That’s when the bond forms.

This bond is powerful. It gives people confidence. It makes them smile more. It brings back simple joys, like playing with a child, cooking a favorite meal, or shaking hands without worry. And because the prosthetic listens and learns, it becomes a part of the user’s story—not just something they wear, but something that grows with them.

Personalization Through Data and Daily Use

Every person is different. Some people have strong muscle signals. Others may have scars or sensitive skin. Some are super active. Others prefer a gentler, slower rhythm. That’s why personalization is so important in connected prosthetics.

Grippy™ doesn’t assume you’ll use your hand in one fixed way. It watches and learns from what you do. It tracks how long you wear the hand each day. It notices which gestures you use most often. It even sees which fingers move first when you start a grip.

Using this data, Grippy™ adapts over time. It might adjust its grip speed. It might tune the strength settings. It might give haptic feedback in a way that feels more natural to you. All of this happens quietly in the background. You don’t need to press buttons or follow a manual. The hand simply gets better the more you live your life.

This kind of deep personalization is only possible with smart, connected systems. And it’s not just about comfort—it’s about creating a seamless experience. The more natural the hand feels, the more confident the user becomes. The less they have to think about the device, the more they can enjoy life.

We’ve also built a way for users to connect with their Grippy™ hand through a smartphone. The app shows simple stats—how often you use each grip, how your signal strength changes, and more. It’s not just data—it’s a mirror into your own progress. And that motivates people. It shows them how far they’ve come. It reminds them they’re not just recovering—they’re evolving.

This is how a device becomes something more. It becomes you.

In many parts of the world, advanced prosthetics are seen as luxury items. They cost more than cars. They’re imported, complicated, and usually out of reach for the very people who need them the most. In India, this has always been a major challenge. A high-tech bionic hand could cost over ₹10 lakh. That’s a dream for most families. So people had to choose: a basic limb that helped them walk or move—or nothing at all.

Making Smart Prosthetics Work for India

Why Affordability Is Just as Important as Innovation

In many parts of the world, advanced prosthetics are seen as luxury items. They cost more than cars. They’re imported, complicated, and usually out of reach for the very people who need them the most. In India, this has always been a major challenge. A high-tech bionic hand could cost over ₹10 lakh. That’s a dream for most families. So people had to choose: a basic limb that helped them walk or move—or nothing at all.

At RoboBionics, we believe that no one should have to choose between their dreams and their dignity. That’s why we made a different promise: to build something world-class and affordable. Our Grippy™ hand costs between ₹2.15–3 lakh. Still a big amount, yes. But far more within reach. And we’re constantly working to make it even more affordable through subsidies, CSR partnerships, and government programs.

But making it affordable is just the first step. The real goal is to make it accessible. That means building it here in India, with Indian users in mind. It means using local materials, local talent, and local insights. In fact, 60 out of Grippy’s 64 parts are proudly made in India. This isn’t just about patriotism. It’s about control. It means we can respond faster to repairs. We can upgrade parts more easily. We can serve our users with care, not just sell to them.

And because we’re based in India, we understand the ground realities. We know the power cuts, the dusty roads, the water shortages. So we built Grippy™ to be durable. It runs on a rechargeable battery. It doesn’t need fancy tools for maintenance. It’s water-resistant. It works in real-life Indian conditions—not just in labs or showrooms.

That’s what makes this more than a product. It’s a promise. A promise to bring smart technology to the people who need it most. Not in 10 years. Not in some pilot project. But now.

Building a Support System That Goes Beyond the Hand

A smart prosthetic is powerful. But it can only do so much on its own. What really makes it work is the ecosystem around it—the rehab, the guidance, the emotional support, the follow-ups. We understood that early on. That’s why we didn’t stop at building a hand. We started building a family.

We actively partner with prosthetic centers across India. From metros to smaller towns, we work hand-in-hand with clinicians, rehab specialists, and local NGOs. We train them. We support them. We help them offer Grippy™ to users in a way that feels safe, respectful, and hopeful. These partners are not just distributors—they’re caretakers. They stay with users long after the device is fitted.

We also developed a Gamified Rehabilitation App. Learning to use a smart hand can be tiring. The muscles are weak. The brain is still adjusting. That’s why our app makes practice fun. It turns rehab into a game. Users can train their grip while earning points, unlocking levels, and even challenging friends. This builds motivation. It keeps the spirit alive. It makes recovery feel like progress, not punishment.

And then there’s BrawnBand—our in-house muscle stimulator. It strengthens the arm muscles that control the prosthetic. It helps users get better signal control, faster grip response, and longer wear time. It’s not just about powering the hand. It’s about empowering the person.

This full-circle approach—smart hand, smart rehab, smart care—is what makes RoboBionics different. We don’t just ship a product and walk away. We walk with our users. We cheer for them. We learn from them.

Because at the end of the day, this isn’t just about technology. It’s about people. It’s about dreams. It’s about the little things—a mother who can braid her daughter’s hair again, a teacher who can write on the board again, a driver who can hold the wheel with pride.

That’s what connected prosthetics really mean: not just smart tools, but smarter, stronger lives.

We’re just getting started. What we’ve built today—a prosthetic hand that grips smartly, learns from your actions, and connects to your phone—is only the beginning. The future of connected prosthetics is going to be even more exciting, more personal, and more human.

The Road Ahead: Smarter, Lighter, and More Human

The Next Wave of Innovation in Prosthetics

We’re just getting started. What we’ve built today—a prosthetic hand that grips smartly, learns from your actions, and connects to your phone—is only the beginning. The future of connected prosthetics is going to be even more exciting, more personal, and more human.

Imagine a hand that doesn’t just react to your muscles, but also to your mood. A hand that knows when you’re tired and slows down gently. A hand that connects to your smartwatch, your voice assistant, even your home. These are not dreams. These are directions we’re already exploring.

Soon, artificial intelligence (AI) will play a bigger role. Right now, Grippy™ learns through pattern recognition—watching what grips you use most. But future models will think a step ahead. They’ll predict your movements based on time of day, your habits, and even your calendar. If it’s morning, the hand might be ready to grip a toothbrush. If it’s office time, it might prepare a typing posture. This type of contextual intelligence can make the prosthetic feel like a true extension of your body.

Weight will also drop. As components get smaller and batteries get better, bionic hands will become lighter, sleeker, and easier to wear all day. Right now, even though Grippy™ is light, we know it can be lighter. That’s why we keep refining every gear, every motor, every shell.

The hand will also get more expressive. Most users today want functionality first, but more and more people are asking for expression—can the hand show a peace sign? Can it wave? Can it signal “OK” or “thumbs up”? These small things matter. They’re part of how we communicate, how we connect with others. So we’re designing gestures that go beyond gripping. We’re bringing emotion to motion.

Then there’s material innovation. We’re testing new skins that feel more lifelike. Surfaces that are softer, more human. Surfaces that respond to temperature, touch, and moisture—just like real skin. This isn’t just about looks. It’s about comfort. It’s about the invisible stress of wearing something that doesn’t feel like you. We want to erase that stress.

And we’re not doing this in a vacuum. We listen to our users every day. Their stories shape our roadmap. A student tells us she wants to write faster. A farmer asks if the hand can grip wet tools. A chef wants better heat resistance. We take each need seriously. Because innovation doesn’t happen in labs. It happens in life.

How India Can Lead the World in Prosthetic Innovation

Most people assume the best tech comes from the West. Silicon Valley. Germany. Japan. But we believe India can lead in the future of prosthetics. Not just because we’re good at engineering, but because we build with empathy. We understand what it means to create tech that serves everyone, not just a few.

At RoboBionics, we’re showing that it’s possible to blend high science with human values. We’re combining smart chips with soft touch. We’re mixing machine learning with local wisdom. We’re building prosthetics that don’t just perform well in labs, but work beautifully in homes, streets, farms, schools, and buses.

And because we’re rooted here, we know how to scale. India has the need. India has the talent. India has the drive. With the right support—through Startup India, DPIIT, CSR programs, and healthcare networks—we can bring smart prosthetics to every corner of the country.

We dream of a future where a child in rural Bihar can wear a Grippy™ hand and attend school with pride. Where an amputee in Maharashtra can use an app to train at home. Where a working mom in Delhi can cook, care, and type without feeling limited.

This is not just about one company. It’s about a movement. A movement to build prosthetics that are not only smarter, but more human. A movement to restore what was lost—and go even further.

We believe in that future. We’re building it, every single day.

For decades, prosthetics were about hiding. They were designed to blend in, to look like the real limb that was lost. Many users were told to “cover it up,” to “make it look normal.” There was this quiet message—don’t stand out. Just try to fit in.

Redefining Identity: From Disability to Super-Ability

Changing How the World Sees Limb Difference

For decades, prosthetics were about hiding. They were designed to blend in, to look like the real limb that was lost. Many users were told to “cover it up,” to “make it look normal.” There was this quiet message—don’t stand out. Just try to fit in.

But something is changing. Connected prosthetics, especially smart ones like Grippy™, are flipping that idea on its head. Now, people want to show off their bionic hand. They’re proud of it. They’re taking selfies with it. They’re making videos, dancing with it, painting with it, even customizing it with bold colors. Because now, it’s not about hiding what’s missing. It’s about celebrating what’s possible.

This shift in identity is huge. It turns a story of loss into a story of strength. It replaces shame with power. And it tells the world: “I’m not broken. I’m built different.”

At RoboBionics, we’ve seen users go from shy to bold. From withdrawn to expressive. Not just because the hand works—but because it looks like something out of the future. It sparks curiosity. It starts conversations. It opens minds. And that changes how society sees limb difference—not as a weakness, but as an opportunity for innovation.

When a child walks into class wearing a robotic hand that moves with thought, other kids don’t laugh—they stare in awe. When someone gives a TED Talk wearing a connected bionic arm, they don’t get pity—they get applause. This is the power of technology meeting self-esteem.

And let’s be clear: this isn’t about turning people into machines. It’s about giving them tools to express their humanity in new ways. To reclaim their space. To feel seen, respected, and admired—not for what they’ve lost, but for who they’ve become.

Designing for Expression, Not Just Function

To support this new wave of identity, prosthetic design itself needs to evolve. It’s not enough to make the hand functional. It must be personal. It must allow the user to express their story, their style, their soul.

That’s why we’re working on modular designs—interchangeable covers, skin tones, and custom decals. Some users want a skin-toned hand. Others want neon green. Some want metallic chrome. Others want it to glow. The point is: it’s their hand. They should choose what it looks like.

We’re also exploring collaborations with artists and designers. Imagine prosthetic hands designed like street art. Or fashion lines that include bionics as part of the look. This is how we move from disability to diversity—from clinical to creative.

In the future, we see prosthetic limbs becoming cultural symbols. Not just medical devices, but wearable tech with meaning. Just like glasses or sneakers, they’ll become part of how people present themselves. And just like a tattoo or hairstyle, they’ll say something about who you are.

We want to be at the heart of that movement. Because when we give people the tools to not only function, but to shine—that’s when true dignity is restored.

Conclusion

The future of prosthetics isn’t just about machines getting smarter. It’s about people feeling stronger. It’s about hands that don’t just move—but connect, adapt, and express who you are. At RoboBionics, we’re building that future every day, right here in India. Grippy™ is more than a hand. It’s independence, it’s dignity, it’s hope you can hold.

As technology evolves, so will we—bringing down costs, lifting up lives, and rewriting what’s possible. You don’t need to hide your story anymore. With connected prosthetics, your story becomes your strength.

If you or someone you know is ready to take the next step, we’re here for you. Let’s build something extraordinary—together.

👉 Book your free demo today and experience the future in your own hands.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.