Innovative prosthetics empower musicians to create and perform. Discover adaptive solutions tailored for your art.

Specialized Prosthetics for Musicians: Enhancing Creativity After Limb Loss

Music is more than just sound; it’s a form of expression, emotion, and connection. For musicians, their instrument is not just a tool but an extension of their soul. When a musician experiences limb loss, the journey back to playing music can feel daunting. However, modern prosthetics offer new opportunities for musicians to regain their creative voice and continue their passion.

At Robobionics, we believe that prosthetics are not just replacements for lost limbs—they are enablers of creativity and innovation. With specialized designs tailored to the needs of musicians, prosthetics can help individuals overcome physical barriers and reconnect with their art.

Understanding the Unique Needs of Musicians

Musicians are not just performers; they are artists who rely on a blend of technical skill, muscle memory, and emotional connection to create their craft. Limb loss can disrupt this balance, making it difficult to play an instrument with the same precision or emotional depth. However, the unique needs of musicians also create opportunities for highly specialized prosthetic designs that restore not just functionality, but artistry.

The Physical Demands of Musicianship

Each instrument requires unique physical movements, from the delicate strumming of a guitar to the powerful coordination of a drummer. Prosthetics designed for musicians must account for these specialized movements, offering control, dexterity, and responsiveness.

For instance, a prosthetic hand for a pianist might need to replicate the fine motor skills necessary for rapid finger movements, while a device for a violinist must provide both grip and wrist flexibility.

Robobionics understands that one-size-fits-all solutions are not effective for musicians. Our approach involves collaborating closely with users to understand the specific challenges posed by their instrument and performance style.

Emotional and Creative Challenges

Beyond the physical difficulties, losing a limb can be emotionally overwhelming for musicians. Many feel a sense of loss tied to their identity as artists. The fear of not being able to play at the same level or losing their audience can be paralyzing.

Prosthetics that cater to musicians must do more than restore movement; they must also inspire confidence and creativity. At Robobionics, we work to ensure that musicians view their prosthetic not as a limitation, but as an extension of their potential.

Gamified rehabilitation programs designed specifically for creative tasks can help musicians regain their skills while fostering emotional resilience.

Emotional and Creative Challenges

Technologies Shaping Prosthetics for Musicians

The development of prosthetics for musicians combines advanced technology with artistic understanding. These innovations are transforming how musicians approach their craft after limb loss, allowing for new possibilities in both performance and composition.

Adaptive Grip Technology

For many musicians, precise grip control is essential. Whether it’s holding a drumstick, bow, or pick, adaptive grip technology allows prosthetic users to customize the tension and angle of their grip to suit their instrument.

Advanced materials ensure that the grip remains stable during performance, preventing slips or unnecessary pressure.

Robobionics integrates multi-grip modes into our designs, offering musicians the flexibility to switch between tasks seamlessly. For example, a guitarist might need a firm grip for strumming and a lighter touch for plucking individual strings.

Sensory Feedback Systems

Playing music is as much about feeling as it is about sound. Sensory feedback systems allow musicians to experience a sense of touch through their prosthetic, offering them greater control and a more intuitive connection to their instrument.

Through sensors embedded in the prosthetic, musicians can perceive vibrations and textures, which are critical for tasks like adjusting finger pressure on a string or feeling the response of a drumhead.

Robobionics uses advanced sensor technology to enhance this tactile experience, helping musicians rebuild their sensory connection to their craft.

Customizable Prosthetics for Unique Instruments

Each instrument demands specific adaptations, and prosthetics for musicians must reflect these needs. A prosthetic arm for a drummer, for example, might require built-in mechanisms for dynamic force application, while a flutist’s prosthetic could prioritize wrist rotation and airflow control.

Robobionics leverages 3D printing to create highly customized prosthetics that align with the musician’s instrument and style. This approach allows us to offer solutions that are not only functional but also tailored to the unique needs of the user.

Customizable Prosthetics for Unique Instruments

Empowering Musicians Through Rehabilitation

Rehabilitation is a crucial step in helping musicians regain their skills and confidence. At Robobionics, we recognize that traditional rehabilitation methods may not always address the creative needs of musicians, which is why we’ve developed specialized programs to bridge this gap.

Gamified Rehabilitation for Musicians

Gamified rehabilitation uses interactive exercises that mimic real-life tasks, making the process engaging and relevant. For musicians, this might include virtual drumming sessions, simulated piano practice, or guitar strumming challenges.

These exercises help musicians rebuild muscle memory and improve coordination in a motivating, low-pressure environment.

Through our gamified programs, we aim to make rehabilitation an exciting and inspiring journey rather than a clinical process.

Encouraging Emotional Resilience

Rehabilitation for musicians must address emotional challenges as well. Robobionics provides access to peer networks and support groups where musicians can connect, share experiences, and draw inspiration from others who have successfully returned to music after limb loss.

Tailoring Rehabilitation to Artistic Needs

The process of rehabilitation for musicians requires a specialized approach that integrates their physical recovery with their creative ambitions.

Each musician’s journey is unique, shaped by their instrument, style of play, and personal goals. Rehabilitation programs must account for these factors, offering exercises and techniques that are directly relevant to their craft.

For example, a guitarist might need exercises to improve fine motor control for fingerpicking, while a drummer may focus on building the strength and rhythm required for percussion.

Tailoring these activities ensures that the rehabilitation process feels purposeful and connected to the musician’s artistry.

Leveraging Technology for Enhanced Recovery

Technology plays a critical role in making rehabilitation for musicians more effective and engaging. Virtual reality (VR) and augmented reality (AR) tools, for instance, can simulate real-world performance scenarios, helping musicians practice in immersive environments.

These technologies provide valuable feedback on posture, movement, and technique, accelerating the learning curve.

Robobionics integrates gamification into rehabilitation, creating interactive exercises that turn recovery into an enjoyable process.

For musicians, this could involve playing virtual instruments, performing with a simulated orchestra, or composing music in a gamified setting. Such innovations not only enhance skill-building but also reignite the joy of creating music.

Emotional Empowerment as Part of Rehabilitation

The emotional impact of limb loss can be profound, and rehabilitation for musicians must address their psychological well-being alongside physical recovery.

Many musicians grapple with feelings of frustration, fear, or loss of identity when they can no longer perform as they once did. A supportive rehabilitation environment can help them overcome these barriers and embrace their potential.

Businesses can provide resources such as access to counselors, peer support groups, and mentorship programs to create a comprehensive support system.

Connecting musicians with others who have successfully adapted to prosthetics can inspire hope and motivate them to persevere through challenges.

Collaborating with Musicians to Design the Perfect Prosthetic

Musicians have unique, personal relationships with their instruments, and their feedback is invaluable in designing prosthetics that enhance creativity and performance. At Robobionics, we prioritize collaboration with musicians to ensure that every device we create not only meets their functional needs but also complements their artistic vision.

The Importance of Personalized Design

Every musician has a distinct playing style, even among those who use the same instrument. A guitarist’s strumming technique, for example, might differ significantly depending on the genre they play—whether it’s flamenco, jazz, or heavy metal.

Prosthetics for musicians must accommodate these individual differences to deliver the precision and flexibility needed for creative expression.

Through detailed consultations, Robobionics works directly with musicians to understand their requirements. By examining how they hold, move, and interact with their instruments, we develop prosthetics that feel like natural extensions of their body.

The Importance of Personalized Design

Building Relationships with the Music Community

To create effective prosthetic solutions for musicians, it’s crucial to engage with the broader music community. Robobionics actively partners with music schools, professional musicians, and rehabilitation specialists to gather insights into the challenges faced by musicians with limb loss.

These collaborations help us stay attuned to emerging trends in music performance and technology, ensuring that our designs remain innovative and relevant.

By fostering connections with the music industry, businesses like ours can also create opportunities for musicians to showcase their talents, raising awareness about the transformative power of prosthetics.

Breaking New Ground: The Role of Technology and Innovation

As technology evolves, so too does the potential for prosthetics to empower musicians in extraordinary ways. From AI-driven enhancements to robotic components, the future of prosthetics for musicians is filled with exciting possibilities.

AI-Powered Prosthetics for Music

Artificial intelligence (AI) is revolutionizing the prosthetics industry by enabling devices to learn and adapt to a user’s unique movements. For musicians, this means prosthetics that can anticipate their playing style, making adjustments in real-time to enhance performance.

Imagine a prosthetic hand that recognizes the subtle changes in a guitarist’s strumming pattern and adapts its grip accordingly. Or a robotic drumming arm that can match the intensity and tempo of a drummer’s playing.

These advancements are no longer the stuff of science fiction—they are becoming a reality, and Robobionics is at the forefront of integrating AI into prosthetic design.

Expanding Accessibility Through 3D Printing

One of the most promising technologies shaping the future of prosthetics is 3D printing. For musicians, 3D printing offers unprecedented levels of customization, allowing prosthetics to be tailored not just to their physical needs but also to their creative preferences.

With 3D printing, Robobionics can produce lightweight, ergonomic prosthetics quickly and cost-effectively. This ensures that musicians can access high-quality solutions without long waiting periods or excessive costs.

It also opens up possibilities for artistic customization, such as incorporating unique designs or colors that reflect the musician’s personality.

Expanding Accessibility Through 3D Printing

Blurring the Line Between Human and Machine

The next frontier in prosthetics for musicians lies in the seamless integration of human biology with robotic technology. Advanced robotic components can replicate the precision and nuance required for playing even the most complex musical compositions.

For example, robotic fingers with sensory feedback could allow pianists to control pressure on each key, capturing the subtleties of dynamics and phrasing. Similarly, robotic limbs could enable drummers to execute intricate rhythms with unparalleled accuracy.

Robobionics is exploring these cutting-edge technologies to create prosthetics that push the boundaries of what musicians can achieve after limb loss.

Fostering a New Narrative: Musicians as Innovators

Musicians who embrace prosthetics often become pioneers in their field, demonstrating that creativity knows no limits. These individuals challenge preconceived notions of disability, inspiring others with their resilience and innovation.

At Robobionics, we celebrate these trailblazers by supporting their artistic journeys and amplifying their stories. By showcasing their achievements, we aim to shift the narrative around prosthetics from one of limitation to one of possibility.

Highlighting Creativity Beyond Limitations

Musicians using prosthetics often approach their craft with a unique perspective. The challenges of adapting to a prosthetic can lead to new techniques and sounds that redefine musical expression.

For instance, a guitarist using a robotic hand with adjustable grip might experiment with string bending in ways that a traditional hand could not, creating entirely new sonic textures.

Similarly, a drummer equipped with a prosthetic capable of rapid, consistent beats might push the boundaries of rhythm and tempo in unprecedented ways.

Businesses can support these innovations by collaborating with musicians to design prosthetics that not only restore their ability to play but also expand their creative possibilities.

Encouraging these artists to experiment with their devices fosters a culture of innovation that resonates far beyond the individual.

Showcasing the Achievements of Prosthetic-Enabled Musicians

One of the most effective ways to foster this new narrative is by highlighting the achievements of musicians who use prosthetics.

These stories serve as powerful testimonials, demonstrating the transformative potential of prosthetic technology while inspiring others to embrace their own journeys.

At Robobionics, we actively work with musicians to document and share their stories through interviews, performance videos, and community events. These narratives celebrate their resilience and artistry while positioning our brand as a champion of creativity.

Inspiring a New Generation of Musicians

The narrative of musicians as innovators has the power to inspire a new generation of artists, both with and without limb loss.

By promoting the idea that prosthetics are tools of empowerment, businesses can encourage young musicians to view these devices as enablers of creativity rather than symbols of limitation.

Education and outreach programs are key to fostering this mindset. Workshops, school presentations, and mentorship programs can introduce aspiring musicians to the possibilities of prosthetic-enabled artistry, helping them see a future where creativity thrives regardless of physical challenges.

Supporting Musicians as Innovators

Musicians with prosthetics are not just adapting to technology—they are shaping it. Their feedback and insights can drive the development of new prosthetic features, making them key collaborators in the innovation process.

By actively involving musicians in research and development, businesses can create devices that are more functional, intuitive, and artistically enabling.

For example, a pianist may suggest modifications to improve finger articulation for complex passages, while a percussionist could identify ways to enhance force distribution for dynamic drumming.

Incorporating this expertise into the design process ensures that prosthetics meet the real-world demands of musicianship.

Creating Opportunities for Cross-Industry Collaboration

Musicians who use prosthetics often work at the intersection of art and technology. Businesses can amplify their impact by fostering collaborations with other innovators, such as instrument makers, tech developers, or performance venues.

These partnerships can lead to groundbreaking creations that push the boundaries of what’s possible in music.

For example, a musician using a sensory-feedback prosthetic might collaborate with a guitar manufacturer to develop strings that respond differently to varying pressure levels, creating a unique tactile experience.

Similarly, a percussionist could team up with an electronics company to design drum pads that integrate seamlessly with robotic arms.

Supporting the Transition: Helping Musicians Adapt to Prosthetics

Adapting to a prosthetic can be an emotional and technical challenge for musicians. The process involves relearning skills, building confidence, and rediscovering joy in creating music. For businesses like Robobionics, supporting this transition is about providing not just a product, but a complete ecosystem of care and guidance.

Tailored Onboarding and Training

Every musician’s journey with a prosthetic is unique. Some may require extensive training to adapt to a new playing technique, while others might need minor adjustments to regain their rhythm. Businesses can play a vital role by offering tailored onboarding programs that address the specific needs of musicians.

Robobionics emphasizes a step-by-step approach, beginning with an evaluation of the musician’s physical and creative goals. From there, we design training sessions that mirror real-world scenarios.

A pianist might practice scales to rebuild finger coordination, while a percussionist might work on replicating dynamic rhythms.

Tailored Onboarding and Training

The Role of Rehabilitation Specialists

Collaboration with rehabilitation specialists can significantly improve outcomes for musicians using prosthetics. Physical therapists, occupational therapists, and music coaches can work together to create integrated training plans.

This multidisciplinary approach ensures that the musician’s physical recovery aligns seamlessly with their creative aspirations.

At Robobionics, we actively partner with rehabilitation professionals to provide holistic care. For businesses, building these relationships is not just a strategic move but a way to deliver meaningful results for users.

Emotional Encouragement Through Peer Networks

For many musicians, the emotional journey of adapting to a prosthetic is as important as the physical one. Peer networks play a powerful role in this process, offering encouragement, advice, and a sense of belonging.

Robobionics facilitates connections between musicians who have successfully adapted to prosthetics and those who are just starting their journey. These peer mentors share their experiences, inspire confidence, and remind new users that their creativity has no limits.

Businesses can create similar networks by hosting community events or online forums where musicians can engage with one another.

Creating Opportunities for Musicians with Prosthetics

Empowering musicians with prosthetics goes beyond helping them adapt—it’s about creating platforms where they can thrive. Performance opportunities, workshops, and collaborations can all play a role in fostering their success.

Showcasing Talent Through Performances

Musicians who use prosthetics often bring a unique perspective to their craft, blending innovation with artistry. Businesses can celebrate this by organizing concerts, exhibitions, or talent showcases that highlight the achievements of these artists.

At Robobionics, we believe that every performance is an opportunity to inspire others and change perceptions about prosthetics. By providing a stage for musicians with limb loss, we aim to amplify their voices and demonstrate the limitless potential of creativity.

Supporting Education and Professional Growth

Access to education is crucial for musicians who wish to hone their craft or explore new genres. Businesses can support this by sponsoring scholarships, offering training programs, or partnering with music schools to develop specialized courses for musicians with prosthetics.

Robobionics collaborates with educators and industry professionals to create opportunities for lifelong learning. These initiatives help musicians expand their skills and advance their careers, ensuring that limb loss is never a barrier to success.

Supporting Education and Professional Growth

Encouraging Collaboration and Innovation

Collaboration is a cornerstone of creativity, and musicians with prosthetics have much to contribute to the industry. Businesses can foster partnerships between these musicians and composers, producers, or instrument makers to explore new possibilities in music.

For example, a drummer using a robotic arm might collaborate with an instrument designer to develop custom drumsticks, or a guitarist with a sensory-feedback prosthetic could work with a composer to create unique soundscapes.

At Robobionics, we actively encourage such collaborations, believing that they enrich both the individual and the broader music community.

Conclusion

For musicians, losing a limb is not the end of their creative journey—it’s the beginning of a new chapter, one filled with resilience, innovation, and rediscovered artistry.

Specialized prosthetics designed for musicians are more than devices; they are instruments of empowerment, enabling artists to reclaim their craft and continue sharing their unique voices with the world.

At Robobionics, we are dedicated to supporting musicians in every step of this transformative journey.

From advanced prosthetic technology to personalized rehabilitation programs, we ensure that every solution is tailored to meet the physical, emotional, and creative needs of musicians. Our mission is to help them not just play music but thrive as artists who redefine possibilities.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.