Explore how self-driving cars are transforming mobility, offering greater independence and transportation options for people with disabilities.

The Impact of Autonomous Vehicles on Accessibility for Disabled People

Transportation is a fundamental part of daily life, but for people with disabilities, it often presents significant challenges. Many individuals rely on caregivers, specialized transport services, or public transit systems that may not always be reliable or accessible. Autonomous vehicles (AVs) are set to change this by offering new levels of independence, safety, and convenience.

Self-driving cars are not just a technological advancement—they are a game-changer for accessibility. By eliminating the need for a human driver, AVs promise to provide greater mobility, reduced dependence on others, and improved inclusion in workplaces, social settings, and public spaces. In this article, we explore how autonomous vehicles are revolutionizing transportation for disabled individuals and shaping a future where mobility is no longer a barrier.

For millions of people with disabilities, transportation is one of the biggest obstacles to independence. Public transit is often unreliable, ride-hailing services may not be fully accessible, and personal vehicles require a licensed driver, which is not always an option.

How Autonomous Vehicles Improve Mobility for Disabled Individuals

For millions of people with disabilities, transportation is one of the biggest obstacles to independence. Public transit is often unreliable, ride-hailing services may not be fully accessible, and personal vehicles require a licensed driver, which is not always an option.

Autonomous vehicles (AVs) have the potential to remove these barriers and provide disabled individuals with a new level of freedom.

Increased Independence and Personal Mobility

One of the greatest benefits of AVs is the ability to travel without relying on another person. Many people with disabilities must depend on family members, caregivers, or specialized transport services for their daily commutes.

This reliance can limit spontaneity and create scheduling difficulties. AVs eliminate this issue by allowing individuals to schedule rides on demand and travel wherever they need to go without assistance.

For example, someone with a visual impairment who previously had to depend on taxis or public transport can now enter a self-driving vehicle and reach their destination independently.

A person with limited mobility who finds it difficult to transfer from a wheelchair to a driver’s seat no longer has to struggle with traditional car controls. With AVs, individuals can move freely, whether it’s commuting to work, attending medical appointments, or visiting friends.

Making Public Transportation More Inclusive

While many cities have made efforts to improve public transportation accessibility, issues still remain.

Buses, trains, and taxis often lack consistent wheelchair access, audible stop announcements, and properly trained drivers.

Autonomous public transport systems, such as self-driving shuttles, could significantly improve accessibility by ensuring that vehicles automatically accommodate diverse mobility needs.

Autonomous taxis and rideshare services can also be tailored for seamless entry and exit, eliminating the frustration of finding a driver who is willing and trained to assist passengers with disabilities.

AVs could feature automatic ramps, voice-activated controls, and customizable seating arrangements, ensuring a stress-free experience for all users.

Enhancing Safety for Disabled Travelers

Many people with disabilities experience higher risks while traveling, whether it’s difficulty getting in and out of vehicles, the challenge of navigating unfamiliar roads, or the unpredictability of relying on others for transportation.

Autonomous vehicles can reduce these risks by providing a safer, more controlled travel experience.

For individuals with conditions like epilepsy, Parkinson’s disease, or muscular dystrophy, driving can be dangerous due to the possibility of sudden medical episodes.

AVs eliminate the need for manual driving, ensuring that individuals can travel without worrying about losing control of the vehicle. Built-in health monitoring systems could also be integrated into AVs, alerting emergency responders if a medical emergency occurs while in transit.

Self-driving technology also minimizes human error, which is a leading cause of road accidents.

Features like real-time traffic analysis, collision avoidance systems, and AI-powered decision-making make autonomous vehicles safer, particularly for those who may struggle with reaction times or physical movement.

While autonomous vehicles (AVs) offer incredible potential for improving mobility for disabled individuals, their impact will only be fully realized if they are designed with accessibility in mind.

Designing Autonomous Vehicles for Accessibility

While autonomous vehicles (AVs) offer incredible potential for improving mobility for disabled individuals, their impact will only be fully realized if they are designed with accessibility in mind.

Simply removing the need for a driver is not enough—self-driving cars must include features that accommodate a wide range of physical, sensory, and cognitive disabilities.

Wheelchair-Accessible Self-Driving Vehicles

For individuals who use wheelchairs, traditional cars require complex transfer processes or costly modifications. Many wheelchair users rely on specially adapted vans, which may not always be available or convenient.

Autonomous vehicles have the potential to eliminate these issues by integrating built-in accessibility features from the start.

An ideal AV for wheelchair users would include:

  • Automated ramps or lifts that extend when the vehicle arrives.
  • Spacious interiors with flexible seating, allowing users to remain in their wheelchairs.
  • Secure locking mechanisms to ensure stability during travel.
  • Hands-free entry and exit systems to eliminate the need for manual adjustments.

Several companies are already exploring these features. In some cities, self-driving shuttles equipped with automatic ramps are being tested, making it easier for individuals with mobility impairments to board without assistance.

As the technology advances, fully accessible AVs will become a reality, ensuring that transportation is no longer a barrier for wheelchair users.

Voice-Controlled and Gesture-Based Interfaces

For individuals with limited hand mobility, visual impairments, or conditions affecting fine motor skills, traditional car controls like buttons, touchscreens, and steering wheels are difficult to use.

Autonomous vehicles remove the need for manual driving, but they must also offer intuitive ways for passengers to interact with the system.

Voice-command technology can allow passengers to control navigation, adjust seating, or request stops without needing to press buttons. For example, a blind passenger could simply say, “Take me to the nearest grocery store,” and the AV’s AI would handle the rest.

For individuals who are nonverbal or have speech difficulties, gesture-based controls and customizable touch interfaces can provide alternative ways to interact with the vehicle.

Eye-tracking technology, similar to what is already used in assistive communication devices, could allow users to select destinations or adjust settings just by looking at a screen.

Smart Sensors for Real-Time Assistance

To ensure a seamless and independent travel experience, AVs must be equipped with smart sensors that provide real-time assistance. These could include:

  • AI-powered navigation assistants that describe surroundings for visually impaired passengers.
  • Haptic feedback systems that alert deaf or hard-of-hearing passengers about important notifications.
  • Health monitoring features that detect medical emergencies and automatically contact emergency services if needed.

By integrating these smart systems, AVs can cater to diverse needs and provide personalized support, making travel safer and more convenient for all individuals.

Beyond personal self-driving vehicles, autonomous ride-sharing services and public transportation will play a major role in improving accessibility for disabled individuals.

The Role of Autonomous Ride-Sharing and Public Transport

Beyond personal self-driving vehicles, autonomous ride-sharing services and public transportation will play a major role in improving accessibility for disabled individuals.

For many people, owning a car is not an option due to financial, physical, or logistical reasons. However, autonomous taxis, shuttles, and buses can provide an affordable, on-demand mobility solution that meets accessibility needs.

Autonomous Ride-Sharing for Inclusive Mobility

Ride-hailing services like Uber and Lyft have already improved transportation options for many people with disabilities, but these services often come with challenges.

Not all drivers are trained to assist passengers with disabilities, and not all vehicles are wheelchair-accessible. With autonomous ride-sharing fleets, vehicles can be designed specifically for inclusivity.

Self-driving taxis could include:

  • Automated booking systems that allow users to request accessibility features when calling for a ride.
  • Voice-controlled or app-based interactions for passengers with visual or mobility impairments.
  • Built-in vehicle modifications, such as ramps, adjustable seats, and assistive navigation tools.

By ensuring that every autonomous taxi is equipped with accessibility features, individuals with disabilities will no longer face uncertainty when requesting a ride. Instead, they can expect a consistent, inclusive experience every time.

Self-Driving Buses and Shuttles for Public Transit

Public transit is often the most affordable and widely available option for individuals who cannot drive, but many systems are not fully accessible.

Autonomous buses and shuttles have the potential to redefine public transportation, ensuring that all passengers, regardless of ability, can travel comfortably and independently.

Key accessibility features in autonomous public transit could include:

  • Step-free boarding with automatic ramps and wide entryways.
  • Real-time route updates with audio, visual, and haptic feedback for different disabilities.
  • AI-powered passenger assistance, providing guidance on seating, exits, and transfers.

Several cities are already testing self-driving shuttles in urban areas, designed to make short-distance travel more accessible. These vehicles can operate on fixed routes or be requested on-demand, reducing wait times and providing more flexible mobility options.

Reducing Transportation Barriers in Rural Areas

People with disabilities in rural or underserved areas face even greater transportation challenges, as public transit options are often limited or nonexistent. Autonomous vehicles could bridge this gap by providing reliable, low-cost mobility solutions.

For example, self-driving taxis could operate in remote areas where traditional ride-sharing services are scarce, giving individuals with disabilities greater freedom to access workplaces, healthcare facilities, and social activities.

Governments and transit agencies could also deploy autonomous public transit networks in rural communities, reducing isolation and improving overall quality of life.

While autonomous vehicles (AVs) hold incredible promise for improving mobility for disabled individuals, several challenges must be addressed before they can be fully integrated into everyday life.

Challenges and Barriers to Implementing Autonomous Vehicles for Accessibility

While autonomous vehicles (AVs) hold incredible promise for improving mobility for disabled individuals, several challenges must be addressed before they can be fully integrated into everyday life.

From technological limitations to legal and financial hurdles, these barriers must be overcome to ensure AVs truly provide equitable access for all.

Addressing the Need for Inclusive Design in AV Development

One of the biggest challenges in making AVs accessible is ensuring that they are designed from the start with inclusivity in mind. Many self-driving car prototypes have focused on replacing the driver rather than improving the passenger experience for individuals with disabilities.

If accessibility is not prioritized during the early stages of development, AVs risk becoming just another form of transportation that excludes a large portion of the population.

For AVs to be truly accessible, automakers and technology companies must collaborate with disability advocates, engineers, and policymakers to ensure that every aspect of the vehicle’s design is inclusive.

This means considering the needs of individuals with mobility impairments, vision and hearing loss, cognitive disabilities, and other conditions that affect transportation access.

Without these considerations, AVs could replicate the same barriers that exist in traditional vehicles rather than eliminating them.

Overcoming Regulatory and Legal Challenges

The widespread adoption of AVs will require significant legal and regulatory changes, and accessibility must be part of these discussions.

Currently, transportation laws are written for human-driven vehicles, and many disability-related transportation regulations are based on traditional car and transit models.

If laws do not mandate accessibility requirements for AVs, companies may not feel compelled to include features that accommodate disabled passengers.

Governments and regulatory bodies must establish clear accessibility standards for AV manufacturers, ensuring that features such as voice controls, wheelchair access, and assistive navigation tools are required rather than optional.

This means updating policies to reflect the unique capabilities of AVs and ensuring that disabled individuals are included in decision-making processes.

Without legal enforcement, there is a risk that AVs will become widely available without offering meaningful accessibility improvements.

Tackling Affordability and Infrastructure Gaps

Even if AVs are designed to be fully accessible, the cost of acquiring and using them remains a significant concern.

New technology is often expensive in its early stages, and many individuals with disabilities already face financial challenges related to medical expenses, assistive devices, and specialized services.

If AVs are not affordable, they will not be a viable solution for many of the people who need them most.

Governments and private companies must explore subsidy programs, financial assistance, and incentive structures to make AVs accessible to people with disabilities.

Insurance policies must also adapt to cover AV-related expenses, ensuring that individuals who rely on accessible transportation are not burdened with high costs.

Additionally, shared AV models, such as autonomous ride-hailing services, must be priced competitively to serve individuals who cannot afford personal vehicles.

Infrastructure is another key barrier that must be addressed before AVs can be widely used by people with disabilities. Many urban areas lack proper curbside accessibility, making it difficult for AVs to pick up and drop off passengers with mobility impairments.

Rural areas may lack the necessary technological infrastructure, such as 5G networks or smart traffic systems, to support self-driving technology. Without a well-planned infrastructure strategy, AVs may not be able to operate efficiently for individuals who need them most.

The journey toward making autonomous vehicles (AVs) fully accessible is still unfolding, but the future looks promising.

The Future of Autonomous Vehicles and Accessibility

The journey toward making autonomous vehicles (AVs) fully accessible is still unfolding, but the future looks promising.

As technology continues to evolve, researchers, policymakers, and disability advocates are working together to ensure that AVs provide real mobility solutions for individuals with disabilities.

By integrating cutting-edge advancements, addressing current barriers, and prioritizing inclusive design, AVs could transform transportation and improve millions of lives.

The Role of Artificial Intelligence in Personalizing Accessibility

Artificial intelligence (AI) will play a major role in making AVs more accessible by allowing vehicles to adapt to individual passenger needs.

Future AVs could come equipped with AI-driven personal assistants that recognize passengers, remember their preferences, and provide tailored experiences.

A self-driving car could automatically adjust seating arrangements for a wheelchair user, set up voice controls for a blind passenger, or provide real-time text-based communication for a deaf rider.

AI-powered navigation systems will also improve the travel experience by offering real-time updates on traffic conditions, accessibility barriers, and route options.

For example, an AV could alert a wheelchair user if a drop-off location lacks a curb cut or suggest an alternative stop that is more accessible.

By incorporating AI into vehicle design, AVs can provide a level of independence and convenience that goes beyond simply transporting passengers from one place to another.

Advancements in Universal Vehicle Design

One of the biggest challenges in making AVs accessible is ensuring that they work for all users, regardless of their disability.

The future of vehicle design must embrace universal accessibility, meaning that every AV should include built-in accessibility features rather than requiring custom modifications.

This shift will allow people with disabilities to hail an AV at any time without worrying about whether it will meet their needs.

Future AVs are likely to feature automated entry systems with retractable ramps, adjustable seating that accommodates different mobility devices, and interior layouts designed for easy maneuverability.

Gesture-based controls, voice commands, and eye-tracking technology will enable passengers with limited mobility or dexterity to interact with the vehicle effortlessly.

The goal is to create a seamless experience where individuals with disabilities can board, ride, and exit a vehicle without assistance.

Smart Cities and the Integration of AVs into Public Infrastructure

As AV technology advances, cities must also evolve to accommodate autonomous transportation. Smart cities will play a critical role in ensuring that AVs function effectively for all residents, including those with disabilities.

Infrastructure improvements such as designated AV pick-up and drop-off zones, integrated communication networks, and real-time accessibility data will be essential for making self-driving cars practical and efficient.

Public transit systems are already experimenting with AV technology to enhance accessibility. Cities are testing self-driving buses and shuttles that can be summoned through mobile apps, reducing wait times and improving last-mile connectivity.

These services have the potential to bridge transportation gaps for individuals who struggle with traditional transit options. By combining AVs with smart city initiatives, urban environments can become more inclusive and mobility-friendly for people with disabilities.

The Global Push for Inclusive Autonomous Transportation

Governments, advocacy groups, and technology companies are increasingly recognizing the importance of making AVs accessible.

Organizations such as the World Health Organization (WHO) and the United Nations (UN) are pushing for global policies that ensure transportation innovations benefit people with disabilities.

Countries are beginning to set regulations that require AV manufacturers to incorporate accessibility features from the start, rather than treating them as optional add-ons.

Collaboration between governments, private companies, and disability advocacy groups will be essential for shaping policies that prioritize inclusive transportation.

By working together, stakeholders can ensure that AVs are not just designed for convenience but also serve as a powerful tool for improving quality of life for individuals with disabilities.

Beyond improving mobility, autonomous vehicles (AVs) have the potential to create profound economic and social changes for people with disabilities.

The Economic and Social Impact of Autonomous Vehicles on Accessibility

Beyond improving mobility, autonomous vehicles (AVs) have the potential to create profound economic and social changes for people with disabilities.

By removing transportation barriers, AVs can open doors to employment, education, and social engagement, leading to greater independence and inclusion.

The impact of this technology extends beyond individuals—it benefits businesses, governments, and society as a whole.

Expanding Employment Opportunities for People with Disabilities

One of the biggest challenges individuals with disabilities face is limited access to reliable transportation, which often restricts their ability to work.

Many jobs require commuting, yet public transit systems are not always accessible, and ride-hailing services can be inconsistent or costly.

AVs can change this by providing a dependable and affordable way for people with disabilities to travel to work, reducing unemployment rates and increasing financial independence.

Employers will also benefit from a more accessible transportation system. Many businesses struggle to create truly inclusive workplaces due to the challenges employees with disabilities face in getting to the office.

With AVs offering on-demand, door-to-door transportation, more companies will be able to hire diverse talent, leading to a more inclusive and productive workforce.

In addition, AVs could create new job opportunities within the technology and automotive industries for people with disabilities.

As these vehicles are developed, tested, and maintained, companies will need experts in universal design, accessibility consulting, and AI-driven mobility solutions.

This shift could lead to more employment in fields that directly improve accessibility, ensuring that people with disabilities play a role in shaping the future of transportation.

Improving Access to Education and Healthcare

Education is another area where AVs could create significant positive change. Many students with disabilities struggle to attend schools or universities due to transportation challenges, leading to missed opportunities for learning and social engagement.

Autonomous transportation could make it easier for students to commute safely, ensuring they have the same educational opportunities as their peers.

For individuals who rely on frequent medical visits, AVs could also improve access to healthcare. Many people with disabilities require regular check-ups, therapy sessions, or specialized medical care, but arranging transportation can be difficult.

Self-driving vehicles can ensure timely and stress-free travel to hospitals and clinics, reducing missed appointments and improving overall health outcomes.

In some cases, AVs could be integrated into healthcare services themselves. Autonomous mobile clinics could be deployed in areas where healthcare is difficult to access, bringing medical care directly to individuals who need it most.

These innovations could revolutionize the way healthcare is delivered, especially for people with mobility impairments or chronic conditions.

Reducing Social Isolation and Increasing Community Participation

For many people with disabilities, transportation barriers lead to social isolation. The inability to travel independently can make it difficult to participate in community activities, attend social gatherings, or visit friends and family.

AVs can help break down these barriers by offering reliable, independent mobility, allowing individuals to engage in their communities without relying on others.

With AVs providing a seamless, on-demand transportation experience, people with disabilities can enjoy a more active social life. Attending concerts, sporting events, or public gatherings becomes easier when there is no need to arrange accessible transportation in advance.

This greater mobility can lead to improved mental well-being, stronger social connections, and an overall higher quality of life.

By removing the limitations of traditional transportation, AVs can help create a more inclusive society where individuals with disabilities have the same opportunities for work, education, healthcare, and social engagement as everyone else.

The shift toward accessible autonomous transportation is not just about mobility—it is about empowering individuals to live life on their own terms.

Conclusion

Autonomous vehicles (AVs) have the potential to redefine mobility for people with disabilities, offering independence, safety, and convenience like never before. By eliminating the need for a human driver, AVs can remove transportation barriers that limit access to jobs, education, healthcare, and social opportunities. Whether through self-driving personal cars, autonomous ride-sharing services, or AI-powered public transport, these innovations promise to create a more inclusive world.

However, to truly benefit people with disabilities, AVs must be designed with accessibility in mind from the start. Features such as automated ramps, voice-controlled interfaces, and AI-driven assistance must be standard, not optional. Governments, businesses, and advocacy groups must work together to ensure that AV technology is affordable, inclusive, and widely available.

At Robobionics, we believe that technology should empower everyone. Just as we develop innovative prosthetics like Grippy™ to restore mobility, we support advancements in transportation that enhance independence for people with disabilities. The future of mobility is autonomous—and by prioritizing accessibility, we can ensure it is also equitable and inclusive for all.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.