Physical rehab builds more than strength—it boosts mental resilience. Learn how rehab and mindset go hand in hand in amputation recovery.

The Link Between Physical Rehabilitation and Mental Strength

Recovering from limb loss or injury is not just about physical rehabilitation—it is also a mental journey. The body and mind are deeply connected, and the way you think affects the way you heal. While rehabilitation focuses on rebuilding strength and mobility, it also plays a crucial role in boosting confidence, resilience, and emotional well-being.

Many people assume that physical recovery is only about training the body to function again. However, every small step in rehabilitation is also a step toward mental strength. The more you push your body to adapt, the more you train your mind to overcome obstacles. Learning to walk again, mastering the use of a prosthetic, or even regaining control over simple movements all require mental determination.

Recovering from an injury or adapting to a prosthetic is not just about rebuilding physical ability—it is about training your mind to face challenges with resilience. Every step you take in physical rehabilitation strengthens your mental endurance, shaping the way you approach setbacks, pain, and progress. The mind and body work together, and when one becomes stronger, the other follows.

How Physical Rehabilitation Builds Mental Strength

Recovering from an injury or adapting to a prosthetic is not just about rebuilding physical ability—it is about training your mind to face challenges with resilience.

Every step you take in physical rehabilitation strengthens your mental endurance, shaping the way you approach setbacks, pain, and progress. The mind and body work together, and when one becomes stronger, the other follows.

Overcoming Initial Fear and Uncertainty

Starting rehabilitation can feel overwhelming. The body may feel unfamiliar, and simple movements that were once effortless may now require conscious effort.

This can lead to frustration, fear, and even self-doubt. The thought of learning to walk again, using a prosthetic, or regaining lost strength may seem impossible at first. But rehabilitation teaches an important lesson: progress happens one step at a time.

Every session, every small improvement, and every challenge overcome helps rewire the brain to focus on what is possible instead of what is lost. As the body adapts, the mind learns that setbacks are temporary and that patience leads to progress.

The key is to take things at your own pace, reminding yourself that every effort, no matter how small, moves you forward.

Developing Patience and Resilience

Physical rehabilitation is not a quick process. It requires consistency, effort, and mental discipline. Some days will feel easier than others, but setbacks are a natural part of the journey. One of the biggest mental challenges is learning to accept slow progress without losing motivation.

Patience is essential. The body needs time to heal and adjust, and expecting immediate results can lead to frustration. Each small milestone—whether it is standing for longer periods, improving balance, or mastering a new movement—adds up over time.

The ability to stay committed despite slow progress builds resilience, a mental strength that extends beyond rehabilitation and into all aspects of life.

Gaining Confidence Through Movement

Confidence comes from experience. When you start physical rehabilitation, movements may feel unnatural or difficult. But with repetition, the body learns, and the mind follows.

The more you practice, the more natural movements become, and the more confidence you gain in your abilities.

For those using a prosthetic, learning to trust the device is as much a mental process as a physical one. At first, it may feel foreign or difficult to control, but with consistent use, it becomes an extension of the body.

The transition from uncertainty to comfort is not just about mechanics—it is about believing in your own capability to adapt.

Shifting Focus from Limitations to Possibilities

A strong mind does not dwell on what is missing—it focuses on what can be achieved. Physical rehabilitation shifts the focus from what was lost to what can be regained. Instead of thinking, “I can’t do this anymore,” the mindset becomes, “How can I learn to do this differently?”

This shift in thinking is one of the most powerful aspects of rehabilitation. It trains the brain to look for solutions instead of obstacles.

This problem-solving mindset extends beyond physical therapy sessions and into everyday life, making challenges feel more manageable and fostering a sense of independence.

The way you think about your rehabilitation plays a major role in how successful it will be. A positive and determined mindset can push you forward, while doubt and frustration can slow progress. The mind has a powerful influence over the body, and when you train yourself to think differently about recovery, the journey becomes easier and more effective.

The Role of Mindset in Physical Recovery

The way you think about your rehabilitation plays a major role in how successful it will be. A positive and determined mindset can push you forward, while doubt and frustration can slow progress.

The mind has a powerful influence over the body, and when you train yourself to think differently about recovery, the journey becomes easier and more effective.

Believing in Your Ability to Improve

One of the most important aspects of physical rehabilitation is believing that progress is possible. When someone feels discouraged, they may think, “I’ll never get better,” or “This is too hard for me.”

These thoughts can make it difficult to stay motivated. However, shifting your mindset to focus on improvement—rather than immediate results—can change everything.

Rehabilitation is a process, and every step forward is proof that improvement is happening. Even on difficult days, reminding yourself of past progress can provide motivation.

Instead of focusing on what is not yet possible, celebrating small wins builds confidence and reinforces the belief that you can and will get stronger.

Managing Frustration and Setbacks

Setbacks are a natural part of rehabilitation. There will be days when progress feels slow or when a task that seemed easy yesterday feels harder today. This can be frustrating, but how you respond to setbacks determines whether they hold you back or push you forward.

A strong mindset accepts setbacks as part of the journey. Instead of seeing them as failures, they can be seen as learning opportunities.

When something does not go as planned, asking, “What can I do differently?” instead of “Why can’t I do this?” keeps the focus on solutions rather than frustration.

Staying Motivated Through Routine and Habit

Motivation does not always come naturally. There will be days when getting up and attending rehabilitation feels exhausting, both physically and mentally.

This is why building a routine is so important. When rehabilitation becomes part of a daily habit, it is easier to stay consistent, even on difficult days.

Small daily actions—stretching, practicing movements, or using a prosthetic—create long-term progress. The key is to show up every day, even when motivation is low. Over time, seeing the benefits of consistent effort reinforces the belief that persistence leads to results.

The Power of Visualization in Rehabilitation

Many athletes and performers use visualization techniques to improve their skills, and the same strategy can be useful in rehabilitation.

Imagining yourself walking steadily, using your prosthetic smoothly, or completing a physical task successfully can help train the brain to believe it is possible.

The brain responds to mental images in a similar way to real experiences. By picturing success before it happens, the mind prepares the body to achieve it. This technique, when combined with physical practice, can accelerate progress and boost confidence.

Physical rehabilitation does more than restore movement—it also improves mental health. When the body is active, the brain responds with chemical changes that boost mood, reduce stress, and increase motivation. Many people who go through rehabilitation experience emotional ups and downs, but staying active can help create balance and stability in the mind.

The Impact of Physical Activity on Mental Health

Physical rehabilitation does more than restore movement—it also improves mental health. When the body is active, the brain responds with chemical changes that boost mood, reduce stress, and increase motivation.

Many people who go through rehabilitation experience emotional ups and downs, but staying active can help create balance and stability in the mind.

Exercise and the Release of Positive Brain Chemicals

Movement triggers the release of brain chemicals called endorphins, which are natural mood boosters. Endorphins reduce stress, ease pain, and promote a sense of well-being.

This is why physical activity, even in small amounts, can improve overall mood and help reduce feelings of anxiety or sadness.

For individuals going through rehabilitation, these natural benefits can be especially important. Recovery can sometimes feel emotionally draining, but regular movement can help combat those feelings.

Even gentle exercises, such as stretching or using a prosthetic during daily activities, can have a positive impact on mental well-being.

Building Confidence Through Physical Strength

As the body becomes stronger, so does the mind. Rehabilitation helps individuals regain control over their movements, which builds a sense of confidence and self-trust.

The ability to complete a new movement, adjust to a prosthetic, or improve endurance reinforces the belief that progress is happening.

Each physical achievement serves as proof that the body is capable of adapting and growing. This sense of accomplishment carries over into daily life, making challenges feel more manageable and increasing self-esteem.

Reducing Stress and Improving Sleep

Recovering from an injury or learning to use a prosthetic can sometimes lead to stress and difficulty sleeping. The body may feel tense, and the mind may be filled with worries about progress, independence, or the future.

Physical activity helps manage this stress by reducing levels of cortisol, the hormone responsible for anxiety.

Movement also improves sleep patterns. Engaging in rehabilitation exercises during the day can make it easier to relax at night, leading to deeper and more restful sleep.

Better sleep, in turn, improves focus, energy levels, and emotional resilience, making it easier to stay motivated throughout the rehabilitation journey.

Encouraging a Positive Mindset Through Activity

Physical activity does not just benefit the body—it shifts the way people think about themselves. When someone is actively engaged in rehabilitation, they are proving to themselves that they are taking control of their recovery.

This sense of purpose and determination creates a positive feedback loop, reinforcing mental strength.

By viewing rehabilitation not as a burden but as an opportunity to grow, individuals can reshape the way they experience recovery. Instead of feeling restricted by limitations, they begin to see their own potential.

This shift in mindset is one of the most powerful aspects of rehabilitation, helping individuals move forward with confidence and optimism.

Recovery is not something that happens in isolation. Having a strong support system—whether from family, friends, therapists, or support groups—can make a huge difference in both physical rehabilitation and mental well-being. Encouragement from others helps maintain motivation, reduces feelings of loneliness, and provides emotional stability during the challenges of recovery.

The Role of Support Systems in Rehabilitation and Mental Strength

Recovery is not something that happens in isolation. Having a strong support system—whether from family, friends, therapists, or support groups—can make a huge difference in both physical rehabilitation and mental well-being.

Encouragement from others helps maintain motivation, reduces feelings of loneliness, and provides emotional stability during the challenges of recovery.

Emotional Support from Family and Friends

When going through rehabilitation, emotional support from loved ones can be just as important as physical therapy.

Simple acts of encouragement—like celebrating small progress, offering a listening ear, or providing assistance when needed—can boost morale and reinforce self-belief. Knowing that others believe in your recovery makes it easier to stay committed to the process.

At the same time, it is important to communicate personal needs. Some days may feel overwhelming, and needing space to process emotions is natural.

Being open about feelings, whether it is frustration, exhaustion, or hope, allows family and friends to provide the right kind of support.

Guidance from Rehabilitation Specialists

Physical therapists, prosthetists, and rehabilitation professionals play a key role in both physical and mental recovery. They not only help improve movement and strength but also offer reassurance and guidance through the journey.

Having a knowledgeable and supportive rehabilitation team can help reduce fear, answer questions, and provide encouragement during difficult moments.

Regular check-ins with rehabilitation specialists allow individuals to track progress and adjust treatment plans when needed. When recovery feels slow, a therapist’s reassurance that progress is still being made can help prevent discouragement and maintain focus.

Connecting with Others Who Have Similar Experiences

Speaking with others who have gone through similar rehabilitation experiences can be incredibly empowering.

Whether through in-person support groups, online communities, or mentorship programs, connecting with people who understand the journey firsthand provides a sense of belonging and shared strength.

Hearing stories of others who have successfully adapted to prosthetics or regained mobility after an injury can be a source of inspiration. It serves as proof that recovery is possible and that challenges can be overcome.

Support groups also provide a safe space to share emotions, ask questions, and gain practical advice from those who have walked a similar path.

Encouraging Independence While Offering Support

While emotional support is essential, it is equally important to encourage independence. Recovery is about regaining confidence in one’s own abilities, and too much assistance can sometimes slow down that process.

Encouraging self-sufficiency—while still offering help when needed—allows individuals to take ownership of their rehabilitation journey.

A balanced support system provides both encouragement and space for personal growth. The combination of emotional reassurance, professional guidance, and peer connections creates a strong foundation for both physical and mental resilience.

Setting goals is a powerful tool in both physical rehabilitation and mental resilience. Goals provide direction, motivation, and a sense of achievement. Whether it is regaining mobility, learning to use a prosthetic, or improving strength, having clear objectives helps make the recovery journey more structured and rewarding.

How Goal Setting Strengthens Both the Body and Mind

Setting goals is a powerful tool in both physical rehabilitation and mental resilience. Goals provide direction, motivation, and a sense of achievement.

Whether it is regaining mobility, learning to use a prosthetic, or improving strength, having clear objectives helps make the recovery journey more structured and rewarding.

The Importance of Small, Achievable Goals

Rehabilitation can feel overwhelming if the focus is only on the final outcome. Instead of thinking, “I need to walk perfectly again,” or “I need to fully master my prosthetic right away,” breaking the process into smaller, realistic steps can make progress feel more manageable.

Small goals create a steady sense of achievement, reinforcing both physical and mental strength.

For example, instead of aiming to walk a long distance immediately, a better goal could be standing comfortably for a longer period.

Instead of mastering fine motor movements with a prosthetic hand all at once, the focus could be on grasping simple objects first. Each small victory builds confidence, proving that progress is happening—even if it is slow.

Tracking Progress to Stay Motivated

One of the best ways to stay motivated during rehabilitation is to track progress. Improvement is not always noticeable on a daily basis, but looking back at where things started can highlight how far one has come.

Keeping a journal, recording milestones, or taking note of new abilities can be a great way to stay encouraged.

Rehabilitation is a journey, and every effort counts. On difficult days, revisiting past successes can serve as a reminder that setbacks are temporary and that progress is still being made.

Using Goals to Build Mental Strength

The process of setting and achieving goals does not just strengthen the body—it also strengthens the mind.

The discipline required to stick to a rehabilitation plan, the patience needed to overcome setbacks, and the confidence gained through progress all contribute to mental resilience.

A strong mindset views goals not as limitations, but as stepping stones toward greater independence. Even when challenges arise, having a goal provides a reason to keep moving forward.

The ability to set, work toward, and achieve goals becomes a lifelong skill, useful far beyond the rehabilitation process.

Adapting Goals to Changing Needs

Recovery is not a straight path, and goals may need to change over time. Some milestones may take longer than expected, while new challenges may emerge along the way.

Being flexible and adjusting goals as needed ensures that rehabilitation remains productive rather than discouraging.

The key is to remain focused on progress, rather than perfection. Each step forward, no matter how small, is proof of growth and resilience.

With a structured approach to goal setting, individuals can stay motivated, build confidence, and develop a mindset that embraces challenges as opportunities for improvement.

Physical rehabilitation is not just about regaining movement—it is also a form of emotional healing. After an injury or amputation, many individuals experience a wide range of emotions, from frustration and sadness to hope and determination.

The Connection Between Rehabilitation and Emotional Healing

Physical rehabilitation is not just about regaining movement—it is also a form of emotional healing. After an injury or amputation, many individuals experience a wide range of emotions, from frustration and sadness to hope and determination.

Engaging in rehabilitation helps process these emotions in a constructive way, providing a sense of progress and control over one’s recovery.

Regaining a Sense of Control

One of the biggest emotional challenges after limb loss or injury is the feeling of losing control. The body may not respond the way it used to, and daily tasks might require more effort or adaptation.

This can lead to feelings of helplessness. Rehabilitation, however, gives individuals the power to reclaim their independence, one step at a time.

Each session, each repeated movement, and each moment of progress reminds the mind that improvement is possible. By actively working toward recovery, individuals shift from feeling like something happened to them to feeling like they are taking charge of their own future.

This shift in mindset is critical for emotional healing, reinforcing the idea that life can still be full, rewarding, and independent.

Processing Grief and Adjusting to Change

Losing a limb or experiencing a serious injury often comes with a period of grief. It is natural to mourn the loss of physical abilities or the way life used to be. Many people go through different emotional stages, from denial and anger to sadness and, eventually, acceptance.

Rehabilitation plays a crucial role in this adjustment process. It provides a structured way to move forward, allowing individuals to focus on what they can do rather than what has changed.

The simple act of getting stronger, gaining more control, or learning a new way to complete a task can bring a sense of accomplishment that replaces feelings of loss with confidence.

Using Movement to Release Emotional Stress

Emotions are stored in the body. When people feel stress, anxiety, or sadness, it often manifests physically—through muscle tension, fatigue, or even pain.

Engaging in physical rehabilitation helps release this built-up emotional stress. Movement promotes better circulation, relaxes the body, and reduces tension, leading to a more balanced emotional state.

For individuals struggling with anxiety or frustration, rehabilitation can serve as an outlet. The focus required to complete exercises, adjust to a prosthetic, or improve coordination shifts attention away from negative emotions.

Instead of dwelling on worries, the mind becomes engaged in something productive and meaningful.

The Healing Power of Routine

Rehabilitation creates a daily structure, which is essential for emotional stability. When life feels uncertain, having a routine provides a sense of normalcy.

Knowing that there is a plan in place, with steps toward improvement, can help individuals feel grounded and less overwhelmed by change.

Beyond physical recovery, rehabilitation can serve as a foundation for emotional healing. By committing to the process, individuals develop resilience, patience, and self-trust—mental strengths that will serve them well in every aspect of life.

Conclusion

Physical rehabilitation is about more than just restoring movement—it is about rebuilding confidence, resilience, and mental strength. The journey of recovery is as much a mental process as it is a physical one. Every exercise completed, every challenge overcome, and every small victory reinforces the belief that progress is possible.

The connection between the body and mind is undeniable. When you push your body to adapt, your mind learns perseverance. When you set goals and achieve them, you build confidence. When you face setbacks and keep going, you develop resilience. Through rehabilitation, you are not just regaining mobility—you are proving to yourself that you are capable of overcoming obstacles and moving forward with strength.

If you are looking for advanced prosthetic solutions that can help make rehabilitation smoother and more effective, Robobionics is here to help. Our cutting-edge prosthetics, including Grippy™, our advanced bionic hand, are designed to provide comfort, functionality, and ease of use. Book a free demo today and take the next step in your recovery journey with confidence.

Your body and mind are stronger than you think. With dedication, patience, and the right support, you can reclaim your independence and live life on your own terms. Keep going—you are capable of more than you realize.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.