Learn how proper lubrication keeps jointed prosthetics functioning smoothly and reduces wear over time.

The Role of Lubrication in Maintaining Jointed Prosthetics

Prosthetics are remarkable devices that restore mobility and independence, enabling users to perform daily activities with confidence. For jointed prosthetics, which replicate the intricate movements of human joints, proper maintenance is essential to ensure smooth operation and long-term reliability. Among the most critical aspects of care is lubrication.

Lubrication plays a central role in maintaining jointed prosthetics by reducing friction, preventing wear, and ensuring seamless movement. Without regular lubrication, joints can become stiff, noisy, or even prone to damage. This article explores the science behind prosthetic lubrication, practical tips for upkeep, and how businesses like Robobionics are pioneering advancements in prosthetic care.

Why Lubrication is Essential for Jointed Prosthetics

Jointed prosthetics mimic the complex motion of natural joints, whether it’s the hinge-like movement of a knee or the rotational flexibility of a wrist.

These prosthetics are made up of intricate mechanical parts, including pivots, bearings, and screws, which must work in harmony. Lubrication is the unsung hero that keeps these components functioning smoothly.

Reducing Friction

Friction is the enemy of efficiency in any mechanical system, and jointed prosthetics are no exception. When two surfaces rub against each other, friction generates heat and wear, compromising the performance and longevity of the device.

Lubricants form a protective film between these surfaces, reducing contact and allowing parts to glide effortlessly.

For example, a well-lubricated knee joint in a prosthetic leg ensures smooth bending and straightening motions, enabling the user to walk naturally without stiffness or resistance.

Reducing Friction

Preventing Wear and Tear

Prosthetics are subjected to repetitive motion and significant weight-bearing forces, making them vulnerable to wear over time. Joints that lack proper lubrication can grind against each other, leading to scratches, cracks, or deformations.

Lubricants act as a cushion, absorbing some of the stress and protecting the metal or composite materials from damage. This not only extends the life of the prosthetic but also reduces the frequency of repairs or replacements.

Ensuring Quiet Operation

Noise can be a concern with poorly maintained jointed prosthetics. Squeaking, creaking, or clicking sounds often indicate a lack of lubrication, as dry joints struggle to move smoothly. Proper lubrication eliminates these noises, allowing the prosthetic to operate discreetly and comfortably.

Choosing the Right Lubricant for Your Prosthetic

Not all lubricants are created equal, and choosing the right one is crucial for maintaining your prosthetic. Different materials, joint designs, and environmental conditions require specific types of lubrication to perform effectively.

Types of Lubricants

Prosthetics typically rely on synthetic or silicone-based lubricants designed for precision machinery. These lubricants are lightweight, non-corrosive, and capable of withstanding a wide range of temperatures.

Silicone-based lubricants, in particular, are popular for their long-lasting performance and resistance to water.

For advanced bionic prosthetics with electronic components, manufacturers may recommend specialized lubricants that are safe for use around sensitive circuitry.

Always consult your prosthetist or the device’s user manual to identify the most suitable lubricant for your prosthetic.

Considering Environmental Factors

Environmental conditions can significantly impact the performance of lubricants. For instance, individuals living in humid climates may need water-resistant lubricants to prevent moisture buildup, while those in colder regions should opt for lubricants that remain effective at low temperatures.

Your activity level also plays a role. If you frequently engage in high-impact activities or sports, you may require a lubricant with superior durability to withstand increased wear and tear.

Frequency of Lubrication

How often you lubricate your prosthetic joints depends on several factors, including the type of prosthetic, your activity level, and environmental conditions.

For most users, a monthly lubrication routine is sufficient to maintain optimal performance. However, high-impact users or those exposed to challenging conditions, like dust or moisture, may need to lubricate more frequently.

It’s also essential to inspect your prosthetic regularly for signs of dryness, stiffness, or noise, as these are indicators that lubrication may be required sooner than scheduled. Regular communication with your prosthetist can help you establish a routine that aligns with your specific needs.

Applying Lubrication: Best Practices

Lubricating your prosthetic is a straightforward process, but it requires attention to detail to ensure effectiveness and avoid unintended issues. A well-executed lubrication routine can significantly enhance the performance and longevity of your prosthetic.

Preparing Your Prosthetic

Before applying any lubricant, clean the joint thoroughly to remove dust, dirt, or old lubricant residue. Use a soft, lint-free cloth and a gentle cleaning solution approved for your prosthetic’s materials.

For tighter spaces or intricate mechanisms, a small brush or compressed air can help dislodge debris.

Dry the joint completely after cleaning, as moisture can interfere with the lubricant’s effectiveness or contribute to corrosion.

Preparing Your Prosthetic

Applying the Lubricant

Once the joint is clean and dry, apply a small amount of the recommended lubricant directly to the moving parts. Be careful not to over-lubricate, as excess lubricant can attract dust or create a sticky buildup that hinders movement.

For precise application, many lubricants come in bottles with narrow nozzles or applicators. Distribute the lubricant evenly across the joint, moving the parts gently to ensure full coverage. If you’re unsure about the application process, consult your prosthetist for guidance.

Post-Lubrication Checks

After lubricating, test the prosthetic by performing a range of movements to ensure the joint operates smoothly. Listen for any lingering noises and feel for stiffness or resistance. If the joint still feels dry, apply a bit more lubricant and repeat the process.

Keep an eye on the joint over the next few days to ensure the lubrication remains effective. If performance issues persist, professional maintenance may be necessary.

The Long-Term Benefits of Regular Lubrication

While lubrication may seem like a small aspect of prosthetic care, its long-term benefits are profound. Consistent lubrication routines not only enhance daily performance but also contribute to the overall lifespan of the device, reducing the need for costly repairs or replacements.

Enhancing Comfort and Confidence

Smooth, well-lubricated joints improve the functionality of the prosthetic, making movements more natural and comfortable. This reduces the physical effort required for activities like walking, lifting, or bending, allowing users to focus on their tasks without distraction.

In addition to physical comfort, regular lubrication provides peace of mind. Knowing your prosthetic is in optimal condition allows you to move confidently, whether you’re navigating daily routines or pursuing ambitious goals.

Minimizing Downtime

Prosthetic repairs or replacements can be disruptive, particularly if they require time away from work, travel, or other responsibilities. Regular lubrication minimizes wear and tear, reducing the likelihood of unexpected issues that could lead to downtime.

For businesses like Robobionics, emphasizing the importance of lubrication aligns with our mission to enhance independence and mobility for our users.

By providing resources and support for routine maintenance, we help users avoid preventable setbacks and maintain an active lifestyle.

Supporting Users with Lubrication Guidance

Proper lubrication practices benefit not only users but also businesses, as they strengthen customer satisfaction and loyalty. Companies that provide clear, actionable maintenance guidance can empower users to care for their prosthetics confidently.

Providing Accessible Instructions

Manufacturers can include detailed maintenance instructions with every prosthetic, explaining how and when to apply lubrication. Visual aids, such as diagrams or videos, can make the process easier to understand, especially for first-time users. Offering multilingual resources ensures accessibility for a wider audience.

For example, Robobionics could develop an online tutorial series covering topics like joint cleaning, selecting the right lubricant, and troubleshooting common issues.

Interactive features, such as live Q&A sessions, allow users to address concerns in real-time, creating a more personalized experience.

Providing Accessible Instructions

Offering Tailored Support

Not all users have the same needs when it comes to prosthetic care. Activity level, environmental conditions, and the type of prosthetic all influence lubrication routines. Providing tailored advice helps users optimize their care routines for their specific circumstances.

For instance, Robobionics could offer virtual consultations with prosthetists to help users determine the best lubrication schedule and products for their lifestyle. By tailoring support to individual needs, businesses build trust and demonstrate their commitment to user success.

Developing Intuitive Instructional Materials

Instructional materials should be clear, concise, and tailored to the diverse needs of prosthetic users. Businesses can create multi-format guides that cater to varying levels of technical understanding.

For example, a combination of written manuals, visual infographics, and video tutorials can make lubrication practices easy to grasp for users of all backgrounds.

Businesses can further simplify the process by using real-life scenarios in their materials. Instead of generic advice, they can outline specific situations users might face—such as how to lubricate after exposure to sand during a beach outing or after extensive activity in dusty environments.

This approach not only makes the guidance relatable but also prepares users for real-world challenges.

Personalized Support Options

Not all prosthetic users have the same maintenance needs. Factors such as activity level, climate, and the type of prosthetic all play a role in determining the frequency and method of lubrication.

Businesses can offer personalized consultations to help users develop maintenance routines that align with their unique requirements.

For instance, virtual consultations with prosthetists or product specialists can provide tailored advice based on a user’s lifestyle. A person living in a humid climate might learn to prioritize water-resistant lubricants, while an athlete could be guided on high-durability products for intensive use.

Personalized support demonstrates a business’s commitment to user success, encouraging long-term engagement.

Designing User-Friendly Lubrication Kits

One practical way to guide users is by offering comprehensive lubrication kits specifically designed for the prosthetic model. These kits could include the recommended lubricant, cleaning tools, applicators, and a step-by-step guide.

By bundling all necessary items, businesses eliminate the guesswork for users, ensuring they have everything they need for proper care.

For advanced jointed prosthetics, businesses might consider including smart features, such as QR codes on the packaging. Scanning the code could lead users to online tutorials or tips for troubleshooting specific maintenance challenges.

These small innovations create a seamless support system, reducing confusion and building user confidence.

Encouraging Consistency Through Engagement

Lubrication is most effective when performed consistently, yet users may forget or delay routine maintenance. Businesses can help by implementing engagement strategies that encourage regular care.

For example, sending friendly reminders via email or app notifications to prompt users when it’s time to lubricate can prevent lapses in maintenance.

Interactive features, like maintenance tracking tools or gamified apps, can further motivate users. A digital app that tracks lubrication frequency, offers rewards for regular care, and provides visual feedback on prosthetic performance can turn a routine task into a positive and engaging experience.

Partnering with Healthcare Providers

Collaborating with prosthetists and rehabilitation centers allows businesses to provide comprehensive lubrication guidance as part of the broader prosthetic care process.

Healthcare providers can reinforce the importance of lubrication during check-ups or therapy sessions, creating a consistent message across touchpoints.

For instance, a prosthetist might demonstrate proper lubrication techniques during an initial fitting, while businesses provide supplementary materials to reinforce those lessons. This integrated approach ensures users feel supported at every stage of their journey, from the clinic to daily life.

Partnering with Healthcare Providers

Innovations in Prosthetic Lubrication

The field of prosthetics is constantly evolving, and advancements in lubrication technology are playing a role in improving performance and ease of care. Innovations in materials, application methods, and smart monitoring systems are making maintenance more efficient and effective.

Advanced Lubricants for High Performance

New generations of lubricants are being developed to meet the unique demands of prosthetic joints. These include self-lubricating materials that reduce the need for frequent applications and eco-friendly formulas designed to minimize environmental impact.

For example, certain high-performance synthetic lubricants can withstand extreme temperatures and resist water, making them ideal for users in challenging climates. Businesses that invest in these cutting-edge solutions offer users enhanced durability and reliability.

Integrated Maintenance Systems

Smart prosthetics are increasingly incorporating technology to streamline maintenance. Devices equipped with sensors can monitor joint performance in real-time, detecting signs of wear or dryness and alerting users when lubrication is needed.

For instance, a sensor might measure friction levels within the joint and send a notification to a connected app, reminding the user to apply lubricant. This proactive approach reduces the risk of damage and ensures optimal functionality at all times.

Simplifying the Process

Innovations in lubrication application are also making the process more user-friendly. For example, single-use applicators with pre-measured doses eliminate guesswork, ensuring users apply the right amount of lubricant every time.

Manufacturers could explore partnerships with suppliers to bundle these convenient tools with prosthetics or offer them as part of a maintenance kit. By simplifying the process, businesses make routine care accessible and stress-free for all users.

Educating the Community

Beyond individual users, businesses can play a role in educating the broader community about the importance of lubrication in prosthetic maintenance.

Awareness campaigns, workshops, and partnerships with advocacy groups create opportunities to share knowledge and promote best practices.

Hosting Workshops and Events

Businesses can organize workshops that teach users and caregivers how to maintain jointed prosthetics. These events provide hands-on training and offer a platform for attendees to ask questions and share experiences.

For instance, Robobionics could host regional events demonstrating the correct way to clean and lubricate prosthetics, alongside discussions on emerging technologies. Virtual workshops could expand this reach, making it accessible to users worldwide.

Hosting Workshops and Events

Collaborating with Healthcare Providers

Partnering with prosthetists, rehabilitation centers, and physical therapists ensures that users receive consistent messaging about maintenance. Healthcare providers can reinforce the importance of lubrication during routine check-ups or rehabilitation sessions, complementing the resources provided by businesses.

By integrating lubrication education into care protocols, businesses and healthcare providers create a unified approach to prosthetic maintenance.

Crafting Engaging Educational Content

One of the most effective ways to educate the community is by creating engaging, accessible content that resonates with diverse audiences. Educational material should focus on simplifying complex concepts and delivering actionable guidance.

Businesses can craft content that explains the science behind lubrication, using visuals like animations or diagrams to demonstrate how friction, wear, and movement impact jointed prosthetics.

Interactive videos or infographics showing step-by-step lubrication processes can also make the learning experience more dynamic. For instance, a short video featuring a prosthetist explaining proper lubrication techniques for different prosthetic joints can help users grasp the topic with ease.

By addressing common concerns, such as how to select the right lubricant or troubleshoot stiffness, businesses make the information directly applicable to everyday care.

Hosting Community-Centric Events

Workshops, webinars, and live demonstrations create valuable opportunities for businesses to engage with the community and provide hands-on learning experiences. These events allow users to interact with experts, ask questions, and practice maintenance techniques in a supportive environment.

For example, Robobionics could organize an annual “Prosthetic Care Day,” featuring sessions on lubrication, cleaning, and troubleshooting. Participants could learn from prosthetists and technicians, exchange tips with peers, and even receive personalized care advice.

Such events not only educate but also foster a sense of community, reinforcing the idea that users are part of a larger, supportive network.

Incorporating virtual options ensures accessibility for users who may face geographic or mobility barriers. A live-streamed demonstration, paired with interactive Q&A sessions, can reach a global audience while maintaining a personal touch.

Leveraging Social Media and Digital Platforms

Social media platforms are powerful tools for reaching a broad audience and promoting education. Businesses can use these platforms to share bite-sized content, such as quick tips, maintenance checklists, or “did-you-know” facts about prosthetic lubrication.

Regular posts that highlight common maintenance mistakes or the benefits of consistent lubrication can keep the topic relevant and engaging.

Leveraging Social Media and Digital Platforms

For instance, an Instagram campaign could feature before-and-after scenarios illustrating the difference lubrication makes in joint performance. Pairing these visuals with user testimonials or prosthetist insights creates relatable and compelling narratives that motivate action.

Educational blogs, hosted on a company’s website, offer a more in-depth exploration of topics. A detailed article on how environmental factors affect lubrication needs, for example, could provide valuable insights for users in diverse climates.

Combining blogs with downloadable guides or printable checklists enhances their utility, ensuring users can apply the knowledge to their specific situations.

Conclusion

Proper lubrication is a vital part of maintaining jointed prosthetics, ensuring smooth movement, enhanced comfort, and long-term durability. Whether it’s preventing friction, protecting against wear and tear, or eliminating unwanted noise, regular and thoughtful care can significantly improve the performance and lifespan of these life-changing devices.

For users, understanding the role of lubrication and adopting consistent maintenance routines is key to enjoying the full potential of their prosthetic. Meanwhile, businesses have a crucial role to play in educating, supporting, and innovating to make prosthetic care accessible and efficient.

From providing detailed guides and user-friendly tools to exploring advanced materials and technologies, companies like Robobionics are driving progress in prosthetic maintenance.

At Robobionics, we’re committed to empowering users with the knowledge and resources needed to care for their devices confidently. From personalized guidance to cutting-edge solutions, our mission is to ensure that every step you take with your prosthetic is a step toward freedom and independence.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.