Discover how physical therapy helps hemipelvectomy amputees adapt effectively to prosthetics, improving mobility, strength, and daily independence.

The Role of Physical Therapy in Adjusting to a Hemipelvectomy Prosthetic

Adjusting to life after a hemipelvectomy is a journey that requires both physical and emotional strength. The removal of part or all of the pelvis drastically changes how the body moves, balances, and supports weight. Walking, sitting, and standing all feel different, and learning to use a prosthetic is not just about wearing a new device—it is about retraining the body to move in a completely new way.

Physical therapy plays a crucial role in this process. It helps individuals rebuild strength, improve coordination, and regain confidence in movement. Without proper therapy, even the most advanced prosthetic can feel difficult to use. The right exercises and training techniques make the transition smoother, allowing individuals to reclaim their independence and mobility.

After a hemipelvectomy, the body must rely on new muscle groups to support movement. The loss of part of the pelvis changes the way weight is distributed, making it essential to strengthen the core muscles and the remaining limb. Without proper muscle support, standing and walking with a prosthetic can feel unstable and exhausting.

Building Strength and Stability After a Hemipelvectomy

Strengthening the Core and Remaining Limb

After a hemipelvectomy, the body must rely on new muscle groups to support movement. The loss of part of the pelvis changes the way weight is distributed, making it essential to strengthen the core muscles and the remaining limb.

Without proper muscle support, standing and walking with a prosthetic can feel unstable and exhausting.

Physical therapy focuses on strengthening the core muscles—specifically the abdominals, obliques, and lower back. These muscles act as the foundation for all movement, helping to stabilize the body while sitting, standing, and walking.

Exercises such as seated balance drills, resistance band training, and controlled abdominal contractions help build strength in a safe and controlled manner.

The remaining limb also plays a critical role in movement, taking on extra weight and responsibility. Strengthening the thigh, hip, and gluteal muscles ensures that the leg can support the body’s weight without excessive strain.

Exercises like leg lifts, step-ups, and supported squats help prepare the limb for prosthetic use, improving both endurance and control.

Improving Balance and Posture

One of the biggest challenges after a hemipelvectomy is maintaining balance. The loss of a pelvic structure affects weight distribution, making it harder to stay upright without swaying or feeling unsteady.

Physical therapy helps retrain the body to find a new center of gravity, improving stability and reducing the risk of falls.

Therapists use targeted exercises to enhance balance. Standing exercises with parallel bars, single-leg stability drills, and weight-shifting activities help patients become more aware of their body’s movements.

Over time, these exercises improve coordination, making it easier to walk and move with confidence.

Posture is another key factor in mobility. Without the full pelvic structure, some individuals develop a forward-leaning or uneven stance, which can cause discomfort and long-term strain on the spine.

Physical therapy focuses on proper body alignment, ensuring that the shoulders, hips, and back remain in the best possible position for balance and comfort.

Adapting to New Movement Patterns

Learning to move with a hemipelvectomy prosthetic is different from using other types of prosthetics. Unlike below-the-knee or above-the-knee amputations, a hemipelvectomy removes a part of the body’s core support system, requiring a complete re-learning of movement.

Patients must adjust to shifting weight differently, taking steps with more control, and engaging new muscle groups to maintain stability.

Therapists introduce controlled walking exercises to help individuals understand how to use their prosthetic effectively. These exercises begin with short, guided steps using parallel bars or a walker, allowing the patient to feel how the prosthetic responds to movement.

As strength and balance improve, the patient gradually progresses to more independent walking, increasing both speed and endurance.

Walking after a hemipelvectomy requires retraining the body to move in a way that feels stable and efficient. Because the pelvis plays a key role in coordinating leg movement and balance, its partial or complete removal forces the body to find new ways to maintain stability. This is where gait training becomes essential.

Gait Training and Walking with Confidence

Developing a Natural and Efficient Gait

Walking after a hemipelvectomy requires retraining the body to move in a way that feels stable and efficient.

Because the pelvis plays a key role in coordinating leg movement and balance, its partial or complete removal forces the body to find new ways to maintain stability. This is where gait training becomes essential.

Physical therapists focus on helping patients develop a smooth and controlled walking pattern with their prosthetic. The process starts slowly, with assisted walking exercises that allow the patient to feel how their body responds to movement.

Therapists guide patients in adjusting their posture, ensuring they are not leaning too far forward or to one side, which can lead to discomfort and strain.

As progress continues, the focus shifts to creating a natural step rhythm. Many patients initially struggle with hesitation, feeling as though their movements are unsteady.

Therapists use specialized techniques, such as walking on different surfaces, practicing turns, and stepping over small obstacles, to help build confidence in movement.

Over time, these exercises help create a fluid and energy-efficient walking pattern that reduces fatigue and improves mobility.

Managing Weight Shifts and Step Transitions

One of the biggest adjustments for hemipelvectomy patients is learning how to shift weight effectively.

Unlike traditional walking, where both legs share weight equally, a hemipelvectomy prosthetic requires intentional weight shifts to maintain balance.

Without proper control, individuals may find themselves feeling off-balance or struggling to take consistent steps.

Physical therapy introduces controlled weight-shifting drills that help patients gain awareness of their center of gravity. These exercises start with small, deliberate shifts from side to side while standing, allowing the body to adjust gradually.

As patients become more comfortable, they practice shifting weight while stepping forward, mimicking the natural movement of walking.

Step transitions are another critical part of gait training. Walking is not just about moving forward—it also involves stopping, turning, and adjusting to different walking speeds.

Therapists guide patients through exercises that improve coordination, such as practicing quick stops, changing directions smoothly, and stepping onto slightly raised surfaces.

These movements prepare individuals for real-world walking conditions, from navigating sidewalks to climbing stairs.

Reducing Fatigue and Conserving Energy

Walking with a prosthetic can feel tiring at first, especially when the body is still adjusting to new movement patterns. Many patients find that they expend more energy than before, making even short distances feel exhausting.

Physical therapy helps improve endurance by teaching strategies for conserving energy and reducing strain.

One important technique is optimizing step efficiency. Many new prosthetic users take uneven or overly cautious steps, which can make walking more difficult than necessary.

Therapists help patients refine their movements, ensuring that each step is intentional and well-controlled. A more natural gait means less wasted energy and greater walking comfort.

Breathing and posture also play a role in reducing fatigue. Slouching or holding tension in the shoulders can make movement feel heavier, while controlled breathing helps maintain endurance.

Physical therapists integrate posture corrections and breathing exercises into sessions, helping patients move more efficiently and comfortably.

Walking on smooth, even ground is one thing, but real life involves all kinds of terrains—sidewalks, slopes, stairs, and uneven paths. One of the biggest concerns for individuals adapting to a hemipelvectomy prosthetic is learning how to navigate these everyday surfaces safely and confidently.

Overcoming Everyday Challenges with a Hemipelvectomy Prosthetic

Navigating Different Terrains and Surfaces

Walking on smooth, even ground is one thing, but real life involves all kinds of terrains—sidewalks, slopes, stairs, and uneven paths.

One of the biggest concerns for individuals adapting to a hemipelvectomy prosthetic is learning how to navigate these everyday surfaces safely and confidently.

Physical therapy plays a critical role in this adaptation. Therapists gradually introduce different walking conditions, allowing patients to practice moving on gravel, grass, inclines, and steps in a controlled environment.

Each surface presents unique challenges, requiring adjustments in weight distribution and step length. With guided practice, individuals learn how to shift their weight appropriately, maintain balance, and adapt their gait to prevent falls or discomfort.

Climbing stairs is another important skill that requires focused training. Many hemipelvectomy prosthetic users initially struggle with step height and balance while ascending or descending.

Therapists teach step placement techniques, such as leading with the stronger limb while going up and using controlled support when coming down. These skills build confidence in daily movement, ensuring that navigating stairs, ramps, and curbs becomes second nature.

Getting In and Out of Chairs and Vehicles

Sitting down and standing up may seem like simple actions, but after a hemipelvectomy, they require careful control to prevent strain or imbalance.

Without part of the pelvis for support, individuals may feel unstable or find that certain chairs make movement more difficult. Physical therapy provides training on how to sit and stand safely, using arm support, controlled movements, and proper posture.

Therapists also help patients practice getting in and out of vehicles, as this can be one of the most challenging aspects of daily life. Entering a car often requires a twisting motion that can feel unnatural at first.

Therapy sessions include step-by-step guidance on positioning the body correctly, using hand supports, and ensuring the prosthetic moves smoothly during transitions.

Carrying Objects and Using Both Hands While Walking

Daily life often involves multitasking—carrying bags, holding a phone, or opening doors while walking. With a hemipelvectomy prosthetic, balance and weight distribution change, making it more challenging to manage tasks that require both hands.

Many individuals instinctively shift their weight incorrectly or hesitate when trying to balance movement with carrying an item.

Physical therapy helps individuals develop safe movement habits while handling objects. By practicing walking while carrying small items, adjusting grip strength, and using shoulder stability techniques, patients build confidence in performing daily tasks.

Therapy also includes training on using mobility aids, such as canes or crutches, in situations where additional support is needed.

With consistent practice and professional guidance, these everyday challenges become manageable, allowing individuals to regain independence in both movement and daily activities.

Over time, these learned skills contribute to greater self-reliance and comfort in real-world situations.

One of the biggest hurdles after a hemipelvectomy is not just the physical adjustment but the mental and emotional challenge of trusting one’s body again. Many individuals experience fear when they first start using their prosthetic, worrying about balance, falling, or whether they will ever walk naturally again. These concerns can lead to hesitation, which in turn affects overall progress.

Emotional and Psychological Benefits of Physical Therapy

Building Confidence in Movement

One of the biggest hurdles after a hemipelvectomy is not just the physical adjustment but the mental and emotional challenge of trusting one’s body again.

Many individuals experience fear when they first start using their prosthetic, worrying about balance, falling, or whether they will ever walk naturally again. These concerns can lead to hesitation, which in turn affects overall progress.

Physical therapy provides structured guidance, helping individuals regain confidence step by step.

Each successful movement—whether it is standing up without assistance, taking a steady step, or walking a few extra meters—reinforces the idea that progress is possible.

Therapists provide encouragement and reassurance, helping patients recognize their strengths rather than focusing on limitations.

Repetition and consistency are key. The more a person practices walking and moving in a controlled environment, the more natural these movements feel.

Over time, individuals begin to trust their prosthetic as an extension of their body, rather than something separate or unfamiliar. This shift in mindset is crucial in regaining independence and a sense of normalcy in daily life.

Reducing Anxiety About Public Spaces

Many hemipelvectomy patients initially avoid public places out of fear of being stared at or struggling with movement in front of others. The thought of navigating crowded areas, uneven sidewalks, or unfamiliar spaces can feel overwhelming.

This anxiety can lead to social withdrawal, making it harder for individuals to engage in daily life or maintain relationships.

Physical therapy helps address these fears by preparing individuals for real-world scenarios. Therapists create controlled challenges, such as walking in simulated crowded areas, stepping onto buses or trains, or practicing movements in open spaces.

By gradually exposing patients to different environments, therapy helps remove the fear of the unknown.

The more familiar these movements become, the less overwhelming they feel in actual public settings.

Eventually, individuals find themselves moving with greater ease and confidence, allowing them to re-engage in social activities, work, and other aspects of daily life without hesitation.

Encouraging Emotional Resilience

Adjusting to a prosthetic is not just about learning to walk again—it is about adapting to a completely new way of life. Some days will feel frustrating, and progress may seem slow.

Moments of doubt are natural, but resilience is built through persistence and support.

Physical therapy offers more than just exercises—it provides a structured environment where patients can work through setbacks in a safe and supportive space.

Therapists help individuals set realistic goals, track improvements, and celebrate achievements, no matter how small. This positive reinforcement plays a significant role in keeping motivation high and preventing discouragement.

Additionally, engaging in therapy with others who are going through similar challenges can create a sense of community. Many rehabilitation centers offer group sessions or peer support programs where individuals can share experiences, encouragement, and advice.

This connection with others who understand the journey can be incredibly uplifting and motivating.

Every hemipelvectomy patient has unique physical needs based on their level of amputation, muscle strength, and overall health. A one-size-fits-all approach does not work when it comes to prosthetic rehabilitation. Physical therapists create customized therapy plans that cater to each individual's specific challenges, ensuring that progress is made at a comfortable and sustainable pace.

The Role of Advanced Rehabilitation Techniques in Prosthetic Adjustment

The Importance of Individualized Therapy Plans

Every hemipelvectomy patient has unique physical needs based on their level of amputation, muscle strength, and overall health. A one-size-fits-all approach does not work when it comes to prosthetic rehabilitation.

Physical therapists create customized therapy plans that cater to each individual’s specific challenges, ensuring that progress is made at a comfortable and sustainable pace.

The first step in rehabilitation is assessing the patient’s current mobility, muscle strength, and balance. This evaluation helps therapists design exercises that address specific weaknesses and improve overall function.

Patients who have been inactive for a long time due to surgery recovery may need to start with basic strength training before moving to more complex gait exercises.

Others who have maintained some level of movement may progress more quickly into advanced prosthetic training.

Therapists also consider lifestyle goals when designing a rehabilitation plan. Some patients may want to return to physically demanding jobs, while others may simply want to regain independence in daily activities.

By aligning therapy with personal goals, individuals stay more engaged and motivated throughout the process.

Using Technology to Improve Mobility

Modern rehabilitation incorporates advanced technology to make therapy more effective and engaging. One of the most promising developments is gamified rehabilitation, which turns physical therapy exercises into interactive challenges.

Virtual reality (VR) and motion-sensing technology allow patients to practice balance, coordination, and mobility in a controlled yet stimulating environment.

Gamified rehabilitation programs offered by Robobionics help patients improve their motor skills while keeping therapy sessions fun and motivating. These programs encourage users to set goals, track progress, and engage in dynamic exercises that mimic real-world activities.

By making therapy feel less like a chore and more like an interactive experience, individuals are more likely to stay consistent with their training.

Another innovative approach is robotic-assisted therapy, which uses motorized exoskeletons or treadmill-based systems to guide patients through walking movements.

These devices provide real-time feedback, helping users refine their gait patterns and improve step efficiency. Over time, this guided practice strengthens muscles and builds muscle memory, making independent walking feel more natural.

Integrating Functional Electrical Stimulation (FES)

For some patients, muscle weakness or nerve damage can make it difficult to activate certain muscle groups needed for balance and movement.

Functional Electrical Stimulation (FES) is a technique that uses small electrical impulses to stimulate muscles, helping them contract and build strength.

FES is particularly useful for hemipelvectomy patients who need additional support in activating core and leg muscles.

Physical therapists use this technology alongside traditional exercises to enhance strength training and improve coordination. By stimulating weak muscles, FES can help restore movement patterns and make walking with a prosthetic more efficient.

The Long-Term Benefits of Consistent Rehabilitation

Rehabilitation does not end once a patient becomes comfortable using their prosthetic. Long-term therapy ensures that mobility continues to improve, preventing setbacks and maintaining physical health.

Many individuals benefit from ongoing therapy sessions even years after their initial prosthetic training, as they refine their movement, strengthen their muscles, and adjust to any changes in their body.

Consistency is key. Even after completing formal therapy, maintaining an active lifestyle with regular movement exercises helps keep the body strong and adaptable.

Patients who stay committed to their mobility training experience fewer complications, better overall health, and greater independence in their daily lives.

Once a hemipelvectomy patient becomes comfortable using their prosthetic, the focus shifts to maintaining long-term mobility and independence. Even after completing physical therapy, daily movement exercises and strength training remain essential. Without consistent use of muscles and joints, stiffness, weakness, and discomfort can develop, making movement more challenging.

Long-Term Adaptation and Independent Living with a Hemipelvectomy Prosthetic

Developing Daily Routines for Mobility Maintenance

Once a hemipelvectomy patient becomes comfortable using their prosthetic, the focus shifts to maintaining long-term mobility and independence.

Even after completing physical therapy, daily movement exercises and strength training remain essential. Without consistent use of muscles and joints, stiffness, weakness, and discomfort can develop, making movement more challenging.

A structured daily routine helps keep the body strong and adaptable. Simple activities such as stretching, balance exercises, and controlled walking drills improve coordination and prevent muscle fatigue.

Many individuals find it helpful to integrate movement into everyday tasks, such as standing up without support, walking longer distances, or taking short breaks to move around throughout the day.

Hydration and proper nutrition also play a role in maintaining mobility. Strong muscles and healthy joints require adequate hydration, vitamins, and minerals.

Individuals who follow a balanced diet with enough protein, calcium, and essential nutrients experience better endurance and muscle recovery, making it easier to stay active and comfortable.

Overcoming Setbacks and Physical Challenges

Adapting to a hemipelvectomy prosthetic is not always a linear process. Some days will feel easier than others, and setbacks may occur.

Factors such as weather changes, minor injuries, or fatigue can impact mobility, making certain tasks feel more difficult. It is important to recognize that setbacks do not mean failure; they are a normal part of the long-term adaptation process.

When challenges arise, returning to basic physical therapy exercises can help. Strengthening core muscles, practicing balance, and refining gait patterns can quickly restore confidence in movement.

If discomfort persists, consulting with a prosthetist ensures that the prosthetic is still fitting correctly and functioning as needed. Adjustments may be necessary as the body changes over time.

Emotional resilience is just as important as physical strength. Staying motivated, setting achievable goals, and seeking support from peers or professionals can make a significant difference in staying active and engaged.

Many hemipelvectomy patients find that connecting with others who have undergone similar experiences provides encouragement and helpful advice for overcoming daily challenges.

Enhancing Independence with Assistive Tools

In addition to physical therapy and prosthetic training, various assistive tools can make daily life easier. Items such as grab bars in the home, mobility aids for long distances, and adaptive seating solutions can help individuals maintain independence without unnecessary strain.

These tools provide added security, allowing users to move freely without fear of losing balance or experiencing discomfort.

Some individuals benefit from wearing specialized footwear or using prosthetic liners that improve comfort and reduce friction.

The right equipment ensures that movement remains smooth and pain-free, preventing skin irritation or pressure sores that could interfere with mobility.

Technology continues to improve accessibility for hemipelvectomy patients. Smart prosthetics with microprocessor-controlled joints and weight-responsive designs are becoming more common, offering even greater adaptability and efficiency.

As advancements in prosthetic technology continue, users will have even more options to enhance their mobility and quality of life.

Conclusion

Adjusting to a hemipelvectomy prosthetic is a journey that requires patience, persistence, and the right support. Physical therapy plays a crucial role in helping individuals build strength, improve balance, and regain confidence in movement. With guided rehabilitation, users learn to walk efficiently, manage weight shifts, and navigate daily activities with greater ease.

Beyond physical recovery, therapy also fosters emotional resilience, reducing anxiety and empowering individuals to live actively and independently. The right combination of mobility training, assistive tools, and ongoing practice ensures long-term success, allowing users to adapt seamlessly to their prosthetic.

At Robobionics, we are committed to supporting individuals at every stage of their journey. From advanced prosthetic solutions to rehabilitation guidance, we help users restore their mobility and confidence. If you or a loved one is adapting to a hemipelvectomy prosthetic, contact us today to learn more about how we can assist you in regaining independence and enhancing your quality of life.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.