Find out how pressure mapping technology helps create an ideal prosthetic fit, reducing discomfort, enhancing mobility, and improving stability

The Role of Pressure Mapping in Achieving a Perfect Prosthetic Fit

Getting a prosthetic that fits well is more than just matching it to the body’s shape. A truly perfect fit means comfort, stability, and confidence in every step. That doesn’t happen by chance—it’s the result of careful work, constant testing, and smart use of tools. One of the most powerful tools we now have in prosthetic care is pressure mapping.

Pressure mapping lets us see what the body feels. It shows how weight spreads inside the socket, where too much pressure builds up, and where support might be missing. It brings hidden problems to light, helping prosthetists make the right changes at the right time. For users, this means less pain, fewer adjustments, and more comfort from the start.

Pressure mapping is a technology that shows us how pressure is spread out across a surface. In prosthetics, that surface is usually the inside of the socket where the limb fits. Special sensors pick up how much force is being applied at different spots.

Understanding Pressure Mapping in Prosthetics

What Is Pressure Mapping?

Pressure mapping is a technology that shows us how pressure is spread out across a surface. In prosthetics, that surface is usually the inside of the socket where the limb fits. Special sensors pick up how much force is being applied at different spots.

The data then gets turned into a visual map, often in the form of colors. High-pressure areas show up in red, while low-pressure spots appear in blue or green.

What makes this tool so helpful is that it shows the things we can’t see with our eyes. A socket might look like it fits well, but still create discomfort because the pressure is not balanced inside.

With pressure mapping, we get a clear picture of what the limb is experiencing. It gives us hard facts we can use to improve the fit right away.

This kind of data helps not just during the first fitting, but throughout the lifetime of using a prosthetic. The body changes over time. Muscles grow or shrink. Skin becomes more or less sensitive.

Even a small shift in weight or posture can affect how the socket feels. Pressure mapping lets us catch those changes early and make sure the prosthetic is still doing its job well.

Why Pressure Matters So Much

The inside of a prosthetic socket is a busy place. It carries body weight, absorbs shock, and holds the limb in place during every movement. If the pressure inside the socket is too high in one area, it can lead to pain, skin damage, or even open wounds.

If it’s too low in another area, the limb might feel loose or unsupported. That kind of uneven pressure doesn’t just cause discomfort—it can lead to long-term injury.

Even small areas of high pressure can create big problems. The skin and tissues in the residual limb are sensitive. Repeated pressure on the same spot can reduce blood flow, cause swelling, and break down skin. Many users try to ignore these problems at first.

They may adjust their walking style or take breaks more often. But that doesn’t fix the root cause. Over time, it can lead to infection or force the person to stop using the prosthetic altogether.

With pressure mapping, we catch those warning signs early. Instead of guessing where the problem is, we see it clearly. That allows us to adjust the socket, change the alignment, or add support exactly where it’s needed. It’s faster, more accurate, and much safer than working by trial and error.

How Pressure Mapping Works in Practice

The process of pressure mapping starts by placing thin, flexible sensors inside the prosthetic socket. These sensors are almost like a second skin—they don’t change how the socket fits, and the user usually doesn’t feel them.

Once the limb is placed inside the socket and the user starts to walk or stand, the sensors record the pressure being applied at different points.

The data is then sent to a computer, which turns it into a pressure map. These maps are often color-coded and easy to understand. Red spots show areas where the pressure is too high.

Blue or green areas might show low contact zones. The prosthetist uses this map like a guide, helping to pinpoint exactly where changes are needed.

Once the pressure map is reviewed, adjustments can be made. That could mean reshaping part of the socket, adding padding, or changing how the limb sits inside.

After each change, the pressure is tested again. This loop continues until the pressure is evenly spread and the user feels comfortable.

At Robobionics, we treat this process as a conversation. We don’t just rely on the map—we also listen closely to what the user says. Technology gives us data, but real success comes from combining that data with the person’s own experience. That’s how we reach the perfect fit.

One of the biggest advantages of using pressure mapping is that it helps get the fit right from the very beginning. When someone receives a prosthetic for the first time, their body is still adjusting. The residual limb may be healing, changing shape, or reacting to pressure in new ways. During this phase, even small issues can turn into serious problems if not addressed early.

The Benefits of Pressure Mapping for Users

A Safer Fit From Day One

One of the biggest advantages of using pressure mapping is that it helps get the fit right from the very beginning. When someone receives a prosthetic for the first time, their body is still adjusting.

The residual limb may be healing, changing shape, or reacting to pressure in new ways. During this phase, even small issues can turn into serious problems if not addressed early.

Without pressure mapping, the process of socket fitting often depends on how the limb looks and how the person says it feels. While this information is helpful, it can also be incomplete. Many users are not sure how a socket is supposed to feel, especially during the early stages.

Some may ignore discomfort or find it hard to explain where the pain is coming from. Others might feel pressure in one area but not realize that it’s affecting other parts of the body too.

Pressure mapping fills in these gaps. It gives us a detailed look at the hidden forces inside the socket. This allows prosthetists to make smarter decisions, adjust the socket more precisely, and avoid complications.

When pressure is balanced from the start, users have a smoother experience, less pain, and fewer reasons to come back for repairs or refits.

This isn’t just a short-term benefit. A good first fit sets the stage for long-term success. It builds trust between the user and the prosthetic. It creates confidence in movement. And it encourages users to be active from day one—walking, working, and living more fully.

Reducing the Need for Guesswork and Repeated Visits

One of the challenges in prosthetic care is dealing with discomfort that doesn’t have a clear cause. Sometimes a user might come in with complaints like, “It just doesn’t feel right,” or “There’s some pain, but I can’t tell where.” These vague issues are common, but without the right tools, they can be hard to fix.

Pressure mapping takes away much of the guesswork. It shows the exact spots where pressure is building up or falling short. It also shows how these patterns change as the user moves—whether walking, climbing stairs, or standing still.

This makes it easier to identify problems, even when the user has trouble describing them.

As a result, fewer adjustments are needed. The prosthetist doesn’t have to rely on trial and error. And users don’t have to return multiple times just to get a comfortable fit. Each visit becomes more focused, more effective, and more satisfying.

Over time, this approach saves effort, time, and emotional stress. It builds a smoother relationship between the user and the prosthetic team. People begin to feel more involved in their own care. They understand how their prosthetic works and what they can do to keep it fitting well.

Helping Prevent Skin and Soft Tissue Injuries

Skin health is one of the biggest concerns for people using prosthetics. The residual limb has to deal with pressure, sweat, movement, and friction—all inside a tight space.

Without careful monitoring, these factors can lead to pressure sores, blisters, swelling, and even open wounds.

These injuries aren’t just painful. They can stop someone from using their prosthetic for days or even weeks. They may require medical treatment or cause infections. In some cases, users become so frustrated or anxious that they stop using their prosthetic altogether.

Pressure mapping helps stop this from happening. By showing the spots that carry too much pressure or heat, it allows the prosthetist to adjust the socket before any real damage occurs.

Think of it like a safety check for your skin. It keeps the limb healthier and protects against injuries that can interrupt daily life.

The earlier pressure problems are found, the easier they are to fix. This is especially important for people with sensitive skin, circulation problems, or underlying medical issues.

With pressure mapping, we can be proactive rather than reactive—stopping small problems before they grow.

Improving the User’s Overall Comfort and Confidence

In the end, comfort isn’t just about avoiding pain. It’s about feeling secure, supported, and at ease in your body. When a prosthetic fits well, it becomes part of you. You walk without thinking. You sit without shifting. You move with more confidence.

Pressure mapping helps create that comfort. It removes the pressure points that make walking difficult. It stops the tiny irritations that add up over the day. It gives users a prosthetic that works with their body instead of fighting against it.

This kind of comfort leads to confidence. People feel more willing to take longer walks, explore new places, or return to work. They trust their prosthetic, and that trust opens the door to a fuller, more independent life.

Pressure mapping is typically used during several key moments in a prosthetic user’s journey. One of the most important is during the initial socket fitting. At this stage, the limb is still adapting, and many issues can be caught early.

How Pressure Mapping Fits Into the Prosthetic Fitting Process

When and How It’s Used

Pressure mapping is typically used during several key moments in a prosthetic user’s journey. One of the most important is during the initial socket fitting. At this stage, the limb is still adapting, and many issues can be caught early.

Once the socket is shaped and worn for the first time, sensors are placed inside it, and pressure is measured while the user walks, stands, or performs light activities. This gives a baseline reading of how well the socket fits.

From here, the prosthetist studies the pressure data and looks for imbalances. Maybe there’s too much pressure at the bottom of the socket, or maybe the sides are not offering enough support.

The prosthetist will then reshape or re-pad the socket, or adjust the alignment. After the changes, the pressure is measured again to check improvement.

Pressure mapping can also be used during follow-up visits. Sometimes, a socket that was once comfortable starts to feel off after a few weeks or months. This can be due to natural changes in the residual limb, increased activity, or even small posture shifts.

These subtle changes might not be visible from the outside—but pressure mapping can reveal them instantly.

For more active users—such as athletes or those with physically demanding jobs—pressure mapping becomes especially useful. These individuals often place more strain on their prosthetics and require a fit that supports higher levels of movement and impact.

With the help of pressure data, a prosthetist can fine-tune the fit for maximum performance and protection.

Customization Made Easier

No two people are the same, and no two residual limbs are identical. Even two users with the same level of amputation may need very different socket designs.

That’s why prosthetics should never be one-size-fits-all. Pressure mapping helps make sure the fit is personalized, right down to the smallest detail.

By showing exactly where the body needs more or less support, it allows each prosthetic to be tailored like a custom suit. The pressure map reveals the hidden story of each user’s limb—its shape, sensitivity, and pressure tolerance.

That story becomes the foundation for a better, more personal design.

Over time, this leads to sockets that not only fit better but also last longer. When pressure is well-balanced, there’s less rubbing, less strain, and less chance that the socket will need to be replaced quickly. Users can go about their lives with fewer interruptions and less discomfort.

Customization also builds trust. When users see how their feedback and movement data shape the outcome, they feel heard and included.

They begin to view their prosthetic not just as a device, but as something made for them—something that supports their goals, comfort, and lifestyle.

Pressure Mapping Beyond Lower-Limb Prosthetics

While pressure mapping is often discussed in the context of leg prosthetics, it is also extremely useful for upper-limb devices. The inside of an arm socket deals with a different kind of pressure, but the risks are similar. Too much force in one spot can lead to bruising, soreness, or even nerve damage.

For upper-limb users, pressure mapping helps balance control and comfort. If the socket is too tight, it might restrict blood flow or limit movement.

If it’s too loose, the prosthetic may slip or feel unsteady. Pressure mapping helps find the sweet spot where support and freedom of movement come together.

This is especially useful for people who rely on their upper-limb prosthetic for tasks like lifting, typing, or carrying. These activities involve subtle, repetitive motions that can lead to wear on the limb if the socket isn’t fitting just right.

Pressure data ensures that those movements stay smooth and safe.

At Robobionics, we’ve found that even small adjustments in upper-limb sockets—based on pressure mapping—can lead to a big boost in daily function.

Users report better grip control, more comfort, and less strain in their shoulder and back. It’s a reminder that precision matters everywhere, not just in the lower body.

The Future of Pressure Mapping in Prosthetic Care

Smarter Systems, Better Outcomes

Technology is constantly evolving, and pressure mapping is no exception. What used to be a complex and time-consuming process is now becoming faster, easier, and more user-friendly. Today’s pressure sensors are thinner, more flexible, and more sensitive than ever.

They can gather data with greater accuracy without making the prosthetic feel bulky or different. This means more detailed information, collected in real-time, without interfering with how the user moves.

In the near future, pressure mapping may become a part of everyday prosthetic care—not just something used during special appointments.

Some systems are already being developed that can track pressure over hours or days, giving a complete picture of how the prosthetic performs throughout real life, not just in a clinic.

This kind of continuous monitoring will help identify pressure issues early, even before the user notices them.

Artificial intelligence is also playing a growing role. As more data is collected, smart software can start recognizing patterns and predicting problems.

Imagine a prosthetic system that tells you when it’s time for a socket adjustment, based on tiny changes in how pressure is distributed. These kinds of innovations are no longer a dream—they’re quickly becoming reality.

At Robobionics, we are always keeping an eye on these developments. Our goal is to bring the best technology to the people who need it most—and make sure it stays accessible, affordable, and easy to use.

Making Pressure Mapping More Accessible in India

While advanced tools like pressure mapping are well known in some parts of the world, they are still new or unfamiliar in others. In India, many prosthetic users still rely on traditional fitting methods.

These can be effective, but they leave a lot of room for error—especially in rural areas where access to trained specialists may be limited.

That’s why we believe strongly in spreading awareness about pressure mapping and its benefits. When users and caregivers understand what this technology can do, they’re more likely to ask for it, use it, and benefit from it.

At the same time, we are working to make pressure mapping a standard part of our care approach—not just in cities, but in towns and smaller clinics across India.

We also partner with clinics like Omnify Prosthetics to ensure that pressure mapping isn’t limited to a few select users. Everyone deserves a well-fitting prosthetic, no matter where they live or what their background may be.

With the right training, right tools, and the right care model, pressure mapping can help raise the overall standard of prosthetic care across the country.

The goal is simple: fewer adjustments, less pain, more comfort, and a better quality of life for every prosthetic user.

Empowering Users With Knowledge

A big part of achieving a perfect fit is helping users understand how their prosthetic works—and how pressure affects their comfort and safety.

When people know what pressure mapping is, they’re better equipped to speak up, ask questions, and seek help when needed. They become more active in their own care, which leads to better results.

We always encourage users to keep track of their comfort levels, daily routines, and any changes they notice. If something starts to feel wrong—like a new pressure point, swelling, or discomfort—it’s important to speak up. The earlier an issue is addressed, the easier it is to fix.

By combining user feedback with pressure mapping data, we get the clearest picture of what’s working and what’s not. That’s where the real value of this technology shines.

It’s not about fancy graphs or numbers. It’s about making sure people can live, move, and thrive with confidence in every step.

At Robobionics, we see every prosthetic fitting as a partnership between technology, expertise, and human experience. Pressure mapping is one of the tools that helps bring all of that together in a way that’s meaningful and lasting.

One of the most exciting impacts of pressure mapping lies in how it’s influencing the future of prosthetic socket design. Traditionally, sockets were shaped based on measurements, visual inspection, and the experience of the prosthetist. While this still plays a critical role, the addition of real-time pressure data is changing how sockets are imagined, built, and improved.

How Pressure Mapping Improves Prosthetic Socket Design Innovation

Data-Driven Design for Better Fit

One of the most exciting impacts of pressure mapping lies in how it’s influencing the future of prosthetic socket design. Traditionally, sockets were shaped based on measurements, visual inspection, and the experience of the prosthetist.

While this still plays a critical role, the addition of real-time pressure data is changing how sockets are imagined, built, and improved.

When a prosthetist receives pressure mapping feedback, it doesn’t just inform the immediate fit—it feeds back into the design process itself.

The data shows exactly where existing designs fall short, how weight shifts during movement, and how pressure behaves under different loads or positions. That kind of insight helps create better socket shapes from the very beginning.

Instead of shaping a socket purely based on static models, designers can now account for dynamic pressure behavior. They know how the limb behaves while walking, sitting, climbing stairs, or bending.

This allows them to modify curves, edges, and pressure zones in the socket in a way that supports actual movement rather than just static posture.

This shift toward data-driven design means that every new socket generation can be more refined, more responsive, and more user-friendly than the last. Pressure mapping doesn’t just solve today’s fitting problems—it helps prevent tomorrow’s.

3D Printing Meets Pressure Precision

Pressure mapping is also playing a big role in the rise of custom 3D-printed prosthetic sockets. At Robobionics, we’ve embraced this technology because it offers both speed and flexibility.

When you combine it with pressure mapping, the result is a custom-fit socket that truly reflects the user’s needs.

Here’s how it works: pressure mapping data shows the exact pressure points inside the socket. That data can be turned into a digital model, where adjustments are made to the socket shape in software.

Once optimized, the socket can be printed with exact curves, reinforcements, or relief areas that reflect what the body actually needs.

This process saves time and reduces waste, but more importantly, it boosts precision. Instead of shaping and reshaping by hand, the prosthetist can dial in tiny changes digitally. The result is a more accurate fit right from the first print.

As more clinics adopt 3D printing technology, pressure mapping will become an even more essential part of the process. It gives the data that drives the design, ensures the socket is customized to the user’s body, and allows repeatable accuracy in production.

By combining pressure mapping and 3D printing, we’re stepping into a future where prosthetic design is not just skilled—it’s smart. And smart design means better comfort, better mobility, and better quality of life for every user.

Fitting prosthetics for children is a very different process compared to adults. Kids are constantly growing, their limbs change shape quickly, and their activity levels are often much higher.

The Role of Pressure Mapping in Pediatric Prosthetics

Supporting Growth and Comfort in Young Users

Fitting prosthetics for children is a very different process compared to adults. Kids are constantly growing, their limbs change shape quickly, and their activity levels are often much higher.

This makes socket fit more challenging, and it also increases the risk of discomfort or injury if pressure isn’t managed carefully.

This is where pressure mapping becomes especially valuable. With children, verbal feedback is not always reliable. Young users might not know how to explain their discomfort, or they may ignore pain while playing or being active.

Pressure mapping gives clinicians a clearer picture without needing the child to fully explain what they’re feeling.

By reading pressure patterns inside the socket, prosthetists can detect uneven force distribution, poor support, or hotspots that could cause skin problems.

It provides a silent, objective form of communication between the body and the prosthetist. This is essential in making sure kids feel good in their prosthetics—and stay safe while using them.

As a child grows, their prosthetic must be refitted or replaced frequently. Pressure mapping makes it easier to handle these transitions. It helps ensure that each new socket matches the limb’s current size and shape, reducing the chances of pressure injuries during these growth spurts.

When children have a socket that fits well, they move more naturally, participate more freely in activities, and avoid the pain or fear that can come with a poor fit. That means more play, better mobility, and a healthier approach to using prosthetics as they grow.

Encouraging Long-Term Prosthetic Success from an Early Age

One of the long-term benefits of using pressure mapping in pediatric prosthetics is that it helps form positive habits early. When a child’s first experiences with a prosthetic are comfortable and pain-free, they’re more likely to stick with it.

They begin to trust the device as part of their body, rather than seeing it as something that holds them back.

On the other hand, a poor fit early on can lead to fear, frustration, and even rejection of the prosthetic altogether. That’s why early fittings are so critical—and why pressure mapping gives young users a better start.

It reduces the guesswork and helps ensure that their first steps, first climbs, and first jumps are supported by a prosthetic that truly fits.

It also teaches families to become more involved in the fitting process. Parents or guardians can see the pressure maps and understand where the limb might be under stress.

This encourages them to monitor for signs of discomfort and return for follow-up care before problems grow.

At Robobionics, we take pediatric care seriously. We believe children deserve the same level of precision, attention, and comfort as any adult—if not more.

Pressure mapping is one of the tools that helps us deliver on that promise, supporting young lives with technology that grows with them.

Conclusion

A perfect prosthetic fit isn’t about guesswork—it’s about understanding the body, respecting its needs, and using the right tools to support it. Pressure mapping turns invisible problems into visible solutions. It helps create sockets that are more than just wearable—they’re comfortable, safe, and built for real life.

Whether it’s a new user taking their first steps, a child growing into their next phase, or a seasoned wearer fine-tuning their fit, pressure mapping adds clarity at every stage. It protects the skin, improves comfort, reduces the need for repeated visits, and most importantly, builds confidence.

At Robobionics, we believe the future of prosthetics lies in this blend of smart technology and human care. Pressure mapping is just one part of the puzzle—but it’s a powerful one. And when it’s used with empathy and expertise, it transforms lives step by step

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

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You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

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Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
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We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

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We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

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TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
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 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

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6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
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 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.