Therapy plays a vital role in recovery after limb loss. Discover how counselingand support groups can help amputees heal from trauma and regain confidence.

The Role of Therapy in Helping Amputees Overcome Trauma

Losing a limb is not just a physical challenge—it is an emotional and psychological one as well. Many amputees struggle with grief, fear, frustration, and uncertainty about the future. The body must heal, but so must the mind. The emotional impact of amputation can be overwhelming, making it difficult to adjust to a new way of life.

This is where therapy plays a crucial role. Whether through counseling, physical rehabilitation, or innovative therapeutic techniques, the right support can help amputees process their emotions, rebuild confidence, and regain independence. Therapy is not just about coping—it is about finding strength, adapting to change, and rediscovering the ability to lead a fulfilling life.

Losing a limb is a life-altering event, both physically and emotionally. The body undergoes a significant change, but the mind also struggles to process the loss.

Understanding Trauma After Amputation

Losing a limb is a life-altering event, both physically and emotionally. The body undergoes a significant change, but the mind also struggles to process the loss.

For many amputees, the experience is traumatic, bringing a mix of emotions such as grief, anger, fear, and uncertainty. This emotional impact is just as important to address as the physical recovery.

Why Amputation Causes Emotional Trauma

Trauma occurs when the brain perceives an event as deeply distressing or life-threatening. Amputation can be the result of an accident, illness, or medical condition, often occurring suddenly and without much preparation.

Even when a person knows that amputation is necessary for survival, the reality of losing a limb can be overwhelming.

One of the biggest challenges is loss of control. Many amputees feel as if their bodies have betrayed them or that they had no choice in what happened.

This can lead to feelings of helplessness, frustration, and even guilt. Some individuals replay the events leading up to the amputation, wondering if something could have been done differently.

In addition to emotional distress, some amputees experience post-traumatic stress disorder (PTSD), especially if the limb loss resulted from an accident, combat injury, or medical emergency.

Flashbacks, nightmares, anxiety, and panic attacks are common signs of trauma that can make healing even more difficult.

The Stages of Emotional Healing

Just like grief, healing from trauma after amputation happens in stages. At first, many amputees experience denial, struggling to accept their new reality.

This is often followed by anger, directed at themselves, doctors, or the situation that caused the amputation. Sadness and depression can set in, making it difficult to find motivation or hope for the future.

Over time, with the right support and therapy, acceptance begins to take shape. Acceptance does not mean being happy about the loss, but rather learning to live with it and move forward.

This process is different for everyone, but therapy plays a key role in guiding amputees through these emotions in a healthy and constructive way.

Understanding that trauma is a normal response to amputation helps remove the stigma around seeking help. Emotional recovery is just as important as physical rehabilitation, and therapy offers the tools needed to cope, adapt, and rebuild confidence.

Recovering from an amputation is not just about physical rehabilitation—it is also about rebuilding emotional strength. Therapy provides amputees with a safe space to process their emotions, develop coping mechanisms, and regain confidence in their abilities.

How Therapy Helps Amputees Heal Emotionally

Recovering from an amputation is not just about physical rehabilitation—it is also about rebuilding emotional strength. Therapy provides amputees with a safe space to process their emotions, develop coping mechanisms, and regain confidence in their abilities.

It helps address trauma, anxiety, and depression while offering practical strategies for adapting to a new way of life.

Psychological Therapy: Healing the Mind

One of the most effective ways to process the emotional impact of amputation is through psychological therapy. Talking to a trained professional can help amputees understand and navigate their feelings, rather than feeling overwhelmed by them.

Therapy sessions provide guidance on dealing with loss, managing stress, and reframing negative thoughts.

Cognitive Behavioral Therapy (CBT) is one of the most commonly used approaches. It helps individuals identify negative thought patterns and replace them with healthier, more constructive perspectives.

For example, instead of thinking, “I’ll never be able to do the things I love again,” CBT helps reframe this as, “I may need to do things differently, but I can still lead a fulfilling life.” This shift in mindset plays a significant role in emotional recovery.

For those experiencing post-traumatic stress disorder (PTSD) due to a traumatic amputation, therapy can help reduce flashbacks, anxiety, and panic attacks.

Techniques such as exposure therapy and eye movement desensitization and reprocessing (EMDR) have been effective in helping amputees work through trauma and regain control over their emotional responses.

Group therapy is another powerful tool. Connecting with others who have experienced limb loss can reduce feelings of isolation and provide encouragement from people who truly understand.

Peer support groups, whether in person or online, create a sense of community where amputees can share their experiences, learn from each other, and celebrate progress together.

Physical Therapy: Regaining Control Over the Body

While psychological therapy focuses on emotional healing, physical therapy is essential for restoring independence and mobility. After an amputation, the body must adjust to a new way of moving, whether with or without a prosthetic limb.

This adjustment can be physically challenging, but it also plays a major role in boosting confidence and reducing frustration.

Working with a physical therapist helps amputees strengthen their muscles, improve balance, and develop techniques for performing daily activities.

The progress made in physical therapy is often closely tied to emotional well-being. As individuals regain their ability to walk, move, or use a prosthetic effectively, their confidence grows. They begin to see themselves as capable rather than limited.

For many, the fear of falling or failing in physical therapy can be overwhelming. However, with guided support and encouragement, amputees learn that they can overcome these fears and reclaim their independence.

The sense of accomplishment that comes with regaining mobility is one of the most powerful motivators in the healing process.

Occupational Therapy: Adapting to Everyday Life

Beyond physical therapy, occupational therapy helps amputees relearn essential skills for daily living.

Losing a limb can make tasks such as dressing, cooking, or driving more difficult, but occupational therapy teaches new techniques and strategies to perform these activities independently.

Occupational therapists introduce assistive tools, adaptive techniques, and customized exercises to help amputees regain function.

These small victories—like learning how to button a shirt with one hand or use kitchen utensils with a prosthetic—help restore a sense of normalcy and control.

The goal of therapy is not just to help amputees cope but to help them thrive. By addressing both the emotional and physical challenges of amputation, therapy empowers individuals to move forward with strength, confidence, and a renewed sense of purpose.

For many amputees, adjusting to life with a prosthetic limb is a key part of the healing journey. While prosthetics restore mobility and function, learning to use them effectively takes time, patience, and proper training. Prosthetic therapy not only helps with physical adaptation but also plays a significant role in boosting confidence, independence, and emotional well-being.

The Role of Prosthetic Training in Emotional Recovery

For many amputees, adjusting to life with a prosthetic limb is a key part of the healing journey. While prosthetics restore mobility and function, learning to use them effectively takes time, patience, and proper training.

Prosthetic therapy not only helps with physical adaptation but also plays a significant role in boosting confidence, independence, and emotional well-being.

Overcoming Initial Frustrations with Prosthetic Use

The first experience with a prosthetic can be overwhelming. Many amputees expect it to feel like a natural extension of their body immediately, but in reality, using a prosthetic requires practice and adjustment.

Early challenges, such as discomfort, difficulty with movement, or trouble with fit, can lead to frustration. Without proper support, some individuals may feel discouraged and question whether using a prosthetic is worth it.

This is where prosthetic training becomes essential. Working with a prosthetist and a physical therapist ensures that the limb is fitted correctly and that the user learns how to move naturally.

Simple exercises, such as weight shifting, balance training, and gait practice, help amputees develop muscle memory and coordination. Over time, these skills become second nature, allowing for smoother, more natural movements.

At Robobionics, we understand that a well-designed prosthetic is only part of the solution. Personalized prosthetic training helps amputees regain confidence in their mobility and reduces the emotional stress that can come with adaptation.

If you are considering a prosthetic or struggling with fit and function, we encourage you to schedule a free demo to explore how the right prosthetic can improve your quality of life.

Restoring a Sense of Identity and Control

For many amputees, a prosthetic limb represents more than just function—it is a symbol of independence and recovery. The ability to walk, grab objects, or perform tasks without assistance can restore a sense of normalcy and self-reliance.

However, the emotional adjustment to wearing a prosthetic is just as important as the physical one.

Some individuals worry about how others will perceive them. They may feel self-conscious about the way their prosthetic looks or whether people will stare.

Overcoming these feelings takes time, but as an amputee becomes more comfortable and skilled in using their prosthetic, their confidence grows.

Having access to customized prosthetic options also helps with emotional acceptance. Modern prosthetics, like Grippy™ by Robobionics, are designed to be lightweight, ergonomic, and user-friendly, making the adjustment process easier.

Some users choose cosmetic prosthetics that resemble a natural limb, while others embrace a more high-tech appearance. The important thing is that each person finds a prosthetic solution that makes them feel comfortable and confident.

The Connection Between Prosthetic Use and Mental Health

Studies have shown that amputees who successfully integrate a prosthetic into their daily lives experience improved mental health outcomes.

The ability to move independently reduces stress, increases social engagement, and lowers the risk of depression.

Physical activity, which becomes easier with prosthetic use, also helps release endorphins—natural chemicals in the brain that improve mood and reduce pain perception.

For those struggling with phantom limb pain, using a prosthetic can sometimes help retrain the brain to recognize the new limb as part of the body. This process, known as sensory reintegration, can reduce discomfort and make movement feel more natural.

Prosthetic therapy is not just about learning how to walk or grasp objects—it is about rebuilding confidence, restoring independence, and helping amputees reclaim their lives.

With the right training, support, and mindset, adjusting to a prosthetic can be a transformative experience that empowers amputees to move forward with strength and resilience.

Recovering from an amputation is not just about regaining physical abilities—it is also about rebuilding emotional strength. No one should have to face this journey alone, and having a strong support system can make a huge difference in emotional healing. Whether through family, friends, therapists, or peer support groups, connecting with others helps amputees process their emotions, share their experiences, and find encouragement in difficult moments.

The Importance of Emotional Support in the Healing Process

Recovering from an amputation is not just about regaining physical abilities—it is also about rebuilding emotional strength. No one should have to face this journey alone, and having a strong support system can make a huge difference in emotional healing.

Whether through family, friends, therapists, or peer support groups, connecting with others helps amputees process their emotions, share their experiences, and find encouragement in difficult moments.

The Role of Family and Friends

Family members and close friends often play a crucial role in an amputee’s recovery. Their support can come in many forms, from helping with daily tasks to simply being there to listen. However, it is also important for loved ones to understand that emotional healing takes time.

Many amputees struggle with feelings of frustration, sadness, or loss, and while well-meaning friends may try to offer quick encouragement, sometimes what is needed most is patience and understanding.

Instead of saying, “You’ll be fine soon,” it can be more helpful to acknowledge the challenge with words like, “I know this is tough, and I’m here for you.”

Educating family members about phantom limb pain, prosthetic adaptation, and emotional recovery can also make the process easier. When loved ones understand what the amputee is going through, they can provide more meaningful and empathetic support.

Peer Support: Learning from Others Who Understand

One of the most powerful sources of emotional healing comes from connecting with other amputees. Speaking to people who have been through similar experiences can provide hope, encouragement, and valuable advice.

Support groups—whether in-person or online—offer a space where amputees can talk openly about their challenges, celebrate progress, and gain inspiration from those who have successfully adapted to life after limb loss.

Seeing someone else who has regained independence and confidence can help reduce fear and uncertainty, making the path to recovery feel less daunting.

At Robobionics, we believe in the strength of community. That is why we encourage individuals to seek peer support networks and connect with others who understand the realities of amputation.

No one should have to go through this journey alone, and having the right people by your side can make a world of difference.

Professional Counseling and the Power of Guided Emotional Support

For some amputees, the emotional impact of limb loss is overwhelming. Feelings of grief, anger, or depression can become difficult to manage alone. In these cases, working with a professional counselor or psychologist can provide life-changing benefits.

Therapists trained in trauma recovery, grief counseling, and disability adjustment can help amputees process their emotions in a healthy way. They offer strategies for managing anxiety, coping with social changes, and developing a positive mindset.

Many amputees feel guilt or sadness over losing their former sense of self, but therapy helps them shift their focus toward growth and adaptation. With guided support, amputees can set goals, build resilience, and regain confidence in their abilities.

Therapy is not a sign of weakness—it is a powerful step toward emotional empowerment. Healing does not happen overnight, but with the right support, amputees can move forward with strength, acceptance, and hope.

Adjusting to life after an amputation is not just about physical and emotional healing—it also involves learning how to navigate social situations with confidence.

Overcoming Social Anxiety and Rebuilding Confidence

Adjusting to life after an amputation is not just about physical and emotional healing—it also involves learning how to navigate social situations with confidence.

Many amputees struggle with self-consciousness, fearing how others will perceive them. Some worry about unwanted attention, while others feel hesitant to engage in conversations about their limb loss.

These feelings are completely normal, but with time and the right mindset, it is possible to overcome social anxiety and regain self-assurance.

Facing the Fear of Judgment

After an amputation, it is common to feel like all eyes are on you when stepping into public spaces. Whether wearing a prosthetic or adjusting to life without one, some people worry about being treated differently.

The truth is, while some people may notice, most are simply curious or unaware of the challenges amputees face.

One way to manage these worries is by preparing for interactions ahead of time. If someone asks about your amputation, you can choose how much or how little to share.

A simple response like, “I had surgery, but I’m doing well now,” can be enough to shift the focus away from your limb and onto the conversation at hand.

If you feel comfortable sharing more, it can even be an opportunity to educate others and spread awareness about limb loss.

Over time, as you become more confident in social situations, the fear of judgment fades. Instead of worrying about how others see you, the focus shifts to embracing your own sense of identity and strength.

Learning to Accept and Embrace Your New Normal

Self-acceptance is a crucial part of rebuilding confidence. Many amputees struggle with body image concerns, especially if they feel like they look different than before. However, the key to confidence is not in how you appear—it is in how you feel about yourself.

Wearing clothes that make you feel comfortable, engaging in activities you enjoy, and surrounding yourself with supportive people can help rebuild self-esteem.

Some amputees choose to customize their prosthetics with unique designs, while others embrace their limb difference as part of their personal story.

There is no right or wrong way to approach self-image—what matters most is finding what makes you feel authentic and empowered.

At Robobionics, we believe that prosthetics should enhance not just mobility but also self-confidence.

Our Grippy™ prosthetic hand is designed to be both functional and comfortable, helping users feel at ease in their daily lives.

If you are looking for a prosthetic that blends technology, comfort, and confidence, we encourage you to schedule a free demo and experience the difference for yourself.

Returning to Work and Social Activities

Getting back to work, hobbies, or social gatherings can feel overwhelming at first. Some amputees fear that they will not be able to perform tasks as they once did, while others worry about how colleagues or friends will react to their limb loss.

These concerns are valid, but with patience and adaptation, returning to normal life is entirely possible.

For those re-entering the workforce, speaking with employers about workplace accommodations can help create a supportive environment.

Many companies offer ergonomic tools, flexible work arrangements, or adaptive technologies that make daily tasks easier. It is important to focus on abilities rather than limitations—with the right adjustments, most amputees can continue in their careers successfully.

Engaging in social activities also plays a big role in emotional recovery. Whether it is attending community events, joining a hobby group, or simply spending time with family and friends, staying connected helps prevent isolation and improves overall well-being.

The more you engage with the world, the more confident you become in navigating life post-amputation.

Confidence is not built overnight, but with small steps, self-compassion, and a strong support system, it grows stronger each day. The road to recovery is not just about adapting to a new reality—it is about thriving in it.

One of the most empowering ways for amputees to rebuild confidence and overcome trauma is through adaptive sports and recreational therapy.

The Role of Adaptive Sports and Recreational Therapy in Emotional Healing

One of the most empowering ways for amputees to rebuild confidence and overcome trauma is through adaptive sports and recreational therapy.

Physical activity is not just about fitness—it plays a crucial role in emotional healing by boosting self-esteem, reducing stress, and promoting a sense of accomplishment.

For many amputees, engaging in sports or recreational activities helps shift the focus from what was lost to what is still possible.

How Physical Activity Supports Mental Well-Being

Exercise has long been linked to improved mental health. When we move our bodies, we release endorphins, the brain’s natural mood boosters.

These chemicals help reduce stress, anxiety, and depression—all of which are common after amputation. Staying active also improves sleep, enhances concentration, and provides a sense of structure in daily life.

For amputees, engaging in adaptive sports or recreational therapy helps build both physical and emotional strength. Whether it is swimming, cycling, running, or playing a team sport, the benefits go beyond just movement.

These activities foster resilience, provide a social outlet, and prove that life after amputation can still be active and fulfilling.

Exploring Adaptive Sports and Activities

Thanks to advancements in prosthetics and assistive technology, amputees today have access to a wide range of adaptive sports. Whether someone is a beginner or a lifelong athlete, there are opportunities to stay active in a way that fits individual needs and abilities.

Some of the most popular adaptive sports include:

  • Running and Cycling: With the right prosthetic limbs, amputees can return to running, jogging, or cycling. Specially designed running blades or custom-fit biking prosthetics make mobility easier and more efficient.
  • Swimming: Many amputees find swimming to be a great way to stay active without putting pressure on the residual limb. Water resistance also helps build strength and flexibility.
  • Wheelchair Basketball and Tennis: Those with lower-limb amputations can engage in wheelchair-based sports, which provide excellent cardiovascular exercise and team-building experiences.
  • Rock Climbing and Hiking: Adaptive climbing harnesses and prosthetic modifications make outdoor adventures possible, giving amputees the chance to explore nature and push their physical limits.

Participating in these activities helps amputees regain confidence in their bodies. It proves that limb loss does not mean the end of an active lifestyle—it simply means finding new ways to move and engage with the world.

Recreational Therapy for Emotional Healing

Beyond sports, recreational therapy focuses on using leisure activities to enhance emotional well-being. Art, music, gardening, and even dance therapy are effective ways for amputees to express emotions, relieve stress, and regain a sense of joy.

These activities are not about competition—they are about self-discovery and healing.

For many amputees, recreational therapy provides a creative outlet to process trauma in a non-verbal way.

Music therapy, for example, has been shown to reduce anxiety and improve mood, while art therapy allows individuals to express emotions that might be difficult to put into words.

Engaging in adaptive recreation is not just about having fun—it is about proving to yourself that life after limb loss is still rich with possibility. With the right mindset and support, amputees can embrace new experiences, build confidence, and reclaim their sense of adventure.

Conclusion

Overcoming the trauma of limb loss is not just about physical recovery—it is about healing the mind, rebuilding confidence, and finding new ways to thrive. Therapy plays a crucial role in this journey, offering amputees the emotional tools they need to process grief, manage stress, and regain independence. Whether through psychological counseling, physical rehabilitation, or engaging in adaptive sports, each step forward is a victory.

Emotional healing takes time, but with the right support, amputees can move past trauma and embrace a fulfilling, active, and confident life. Surrounding yourself with professionals, loved ones, and a strong support network makes all the difference. Finding purpose—whether through hobbies, work, or helping others—restores a sense of control and empowerment.

At Robobionics, we are dedicated to supporting amputees on this journey. With advanced prosthetic solutions like Grippy™ and personalized rehabilitation support, we help individuals regain mobility and confidence. If you are looking for guidance, reach out to us today. You are not alone in this journey—your future is still full of possibilities.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.