Learn essential training methods and adaptation tips to effectively use your upper limb prosthetic, enhancing daily activities and independence.

Training and Adaptation: How to Use an Upper Limb Prosthetic Effectively

Losing a hand or an arm is life-changing, but the right prosthetic can restore function and confidence. While getting a prosthetic limb is a big step, learning how to use it properly is just as important. It takes time, patience, and the right training to make it feel like a natural part of you.

Many people expect to put on a prosthetic and use it instantly, but it doesn’t work that way. Your body and brain need to adjust. Simple tasks like picking up a cup, buttoning a shirt, or using a phone require practice. The good news is, with the right approach, you can regain independence and do everyday activities smoothly.

The first few days with a prosthetic hand or arm can feel overwhelming. Your brain is used to controlling your natural limb, so adjusting to an artificial one takes effort. The key is to be patient with yourself. It’s completely normal to feel frustrated or even discouraged at first. Every user experiences some level of discomfort or awkwardness, but with time and practice, your prosthetic will start to feel like a natural part of you.

Understanding the First Steps After Getting a Prosthetic

The first few days with a prosthetic hand or arm can feel overwhelming. Your brain is used to controlling your natural limb, so adjusting to an artificial one takes effort.

The key is to be patient with yourself. It’s completely normal to feel frustrated or even discouraged at first.

Every user experiences some level of discomfort or awkwardness, but with time and practice, your prosthetic will start to feel like a natural part of you.

One of the most important things to focus on in the beginning is fit and comfort. A prosthetic that doesn’t fit properly can cause pain, irritation, or even blisters.

Working closely with your prosthetist to ensure a proper fit is crucial. If anything feels uncomfortable, don’t ignore it.

Small adjustments can make a big difference in how well you adapt. A well-fitted prosthetic should feel secure but not too tight, allowing for smooth movement without unnecessary strain.

Once the prosthetic feels comfortable, you’ll start learning basic movements. Your muscles, nerves, and brain need time to figure out how to control it.

If you have a myoelectric prosthetic, your muscles will send signals to operate the device. This process might feel strange at first, especially if your muscles are weak from lack of use.

Simple exercises, like opening and closing the hand repeatedly, help build strength and coordination. For body-powered prosthetics, you’ll need to adjust to using a harness or cable system.

This involves shoulder or upper-body movements to control the prosthetic’s function. It may take some trial and error, but regular practice will improve precision and control.

Developing Muscle Memory and Control

Training your body to use a prosthetic effectively is similar to learning how to ride a bike. At first, every movement feels awkward and deliberate, but with practice, it becomes second nature.

The secret lies in repetition. The more you practice certain movements, the more natural they become. Your brain starts to create new pathways that make controlling the prosthetic easier over time.

Occupational therapy plays a huge role in this stage. A trained therapist will guide you through exercises that strengthen your muscles and improve control.

These exercises may feel simple, like picking up small objects or moving your hand in different directions, but they are essential for building coordination. If you have trouble with certain movements, your therapist can offer strategies to make them easier.

Another important part of training is learning how much force to use. At first, you might squeeze objects too hard or not hard enough.

If you’re using a myoelectric prosthetic, it takes time to get used to how much muscle signal is needed for a certain action. Your therapist may suggest practicing with different objects—soft, hard, heavy, and light—to help you understand how to adjust your grip.

Once you develop basic control over your prosthetic, the next step is applying those skills to daily life. The goal is to make movements feel smooth and natural, so you can go about your routine without constantly thinking about every action. This stage requires patience, but small improvements each day will add up.

Mastering Everyday Tasks with Your Prosthetic

Once you develop basic control over your prosthetic, the next step is applying those skills to daily life. The goal is to make movements feel smooth and natural, so you can go about your routine without constantly thinking about every action.

This stage requires patience, but small improvements each day will add up.

Handling Objects with Precision

Learning how to hold, lift, and manipulate objects takes practice. In the beginning, it may feel like your prosthetic is either too weak or too strong, making it hard to grip things properly.

One of the best ways to improve is by working with different types of objects. Try picking up a water bottle, a pen, or a soft sponge to get a feel for how much pressure is needed.

If you’re using a bionic prosthetic, muscle control will determine how firmly the hand closes around an object.

Practicing small, repetitive motions will help refine these movements. A body-powered prosthetic relies on shoulder and upper-body strength, so it may take time to coordinate these movements smoothly.

Fine motor skills are another challenge. Tasks like buttoning a shirt, using a phone, or holding utensils require precise hand positioning.

A great way to improve is by setting aside time each day to practice small, controlled movements.

If you struggle with certain tasks, adaptive techniques—like using a stabilizing surface or gripping aids—can make things easier.

Using Your Prosthetic for Two-Handed Tasks

Most everyday activities involve both hands working together. Even if you have a prosthetic on one side, training both arms to work in sync is crucial.

In the beginning, you may rely more on your natural hand, but over time, your prosthetic will become an active part of your movements.

Cooking is a great way to practice two-handed coordination. Tasks like chopping vegetables, stirring a pot, or holding a plate while using a fork help train your body to use the prosthetic naturally.

At first, these activities may take longer than expected, but with persistence, they will become second nature.

Household chores are another excellent training tool. Activities like folding clothes, sweeping, or carrying grocery bags require different levels of grip strength and control.

The more you engage in these everyday actions, the more confident you’ll become in using your prosthetic efficiently.

Adapting to Different Environments

One of the biggest challenges of using a prosthetic is adapting to different situations. What works at home may not work as easily in public settings, so building confidence in various environments is important.

For example, navigating a busy market while carrying bags requires awareness of how your prosthetic moves. If you’re at work, using a keyboard, writing, or shaking hands may take some adjustments.

Social situations can also feel different at first, but over time, you’ll develop a sense of ease and confidence in how you use your prosthetic around others. If something feels difficult or uncomfortable, small modifications can help.

Adjusting how you carry items, changing your grip technique, or using assistive tools can make daily tasks easier. The key is to keep experimenting and finding what works best for you.

As you begin using your prosthetic more regularly, you may notice that your arm feels tired or sore, especially in the early stages. This is completely normal. Your muscles, joints, and even your brain are working harder than before to control the prosthetic. Over time, as you build strength and coordination, fatigue will lessen, and movements will become more natural.

Strengthening Endurance and Reducing Fatigue

As you begin using your prosthetic more regularly, you may notice that your arm feels tired or sore, especially in the early stages.

This is completely normal. Your muscles, joints, and even your brain are working harder than before to control the prosthetic.

Over time, as you build strength and coordination, fatigue will lessen, and movements will become more natural.

Building Strength for Better Control

Your residual limb and surrounding muscles need to be strong to support extended prosthetic use. Many people experience muscle atrophy after an amputation, so rebuilding strength is an important part of adaptation.

Regular exercises focusing on your shoulders, upper arms, and back can improve endurance and make prosthetic use easier. Occupational therapy often includes resistance exercises, stretching, and targeted movements designed to enhance control.

Lifting small weights, squeezing resistance balls, or performing simple arm movements can help improve overall muscle function. Strengthening the core is also beneficial, as it helps with posture and balance, making prosthetic movements smoother and more efficient.

Managing Discomfort and Preventing Strain

Wearing a prosthetic for long hours can sometimes cause discomfort, especially in the early weeks of use. Skin irritation, muscle soreness, or pressure points are common issues that can be managed with the right adjustments.

If you experience persistent discomfort, checking the fit of your socket is crucial. A prosthetic that is too loose or too tight can cause unnecessary strain.

If something doesn’t feel right, consult your prosthetist for adjustments. Even small modifications can make a big difference in comfort.

Taking short breaks throughout the day can also prevent fatigue. If you notice soreness in your residual limb or surrounding muscles, gentle stretching or massaging the area can help.

Some users find it helpful to remove the prosthetic for brief periods to allow their skin to breathe and relax before continuing use.

Improving Endurance with Consistent Practice

The more you use your prosthetic, the longer you’ll be able to wear it comfortably.

Just like any physical skill, endurance builds with practice. In the beginning, using the prosthetic for long periods may feel exhausting, but with time, your body will adapt.

One way to build endurance is to gradually increase the time you spend using your prosthetic each day. Start with short sessions and slowly extend them as your muscles adjust.

Integrating your prosthetic into daily activities rather than treating it as a separate task will also help you become more accustomed to using it naturally.

Adapting to an upper limb prosthetic is a journey with ups and downs. Some days, everything will feel easy and natural. Other days, frustration may creep in, especially when certain tasks take longer than expected. The key to long-term success is persistence and a positive mindset. Every challenge you overcome brings you one step closer to full independence.

Overcoming Challenges and Staying Motivated

Adapting to an upper limb prosthetic is a journey with ups and downs. Some days, everything will feel easy and natural.

Other days, frustration may creep in, especially when certain tasks take longer than expected.

The key to long-term success is persistence and a positive mindset. Every challenge you overcome brings you one step closer to full independence.

Dealing with Frustration and Mental Barriers

It’s normal to feel frustrated when you struggle with tasks that once seemed effortless. Many prosthetic users experience moments of doubt, but pushing through these challenges is essential.

Instead of focusing on what feels difficult, celebrate the small victories—whether it’s successfully picking up a fragile object, typing faster on a keyboard, or carrying a cup without spilling.

Your brain is constantly learning and adjusting, even when progress feels slow. Some users find it helpful to keep a journal to track their improvements.

Looking back at how far you’ve come can be a great motivation boost. If frustration becomes overwhelming, taking a short break and returning with a fresh perspective can make a big difference.

Seeking Support and Learning from Others

You are not alone in this journey. Connecting with other prosthetic users can be incredibly helpful.

Support groups, online communities, and rehabilitation centers provide a space to share experiences, ask questions, and learn from those who have been through similar challenges.

Hearing success stories and practical tips from others can be both inspiring and educational. Your prosthetist and occupational therapist are also valuable sources of guidance.

If you’re struggling with certain tasks, don’t hesitate to ask for advice or modifications to your prosthetic. Small adjustments to the fit, control system, or grip pattern can make certain movements easier.

Staying Consistent and Setting Goals

Setting small, achievable goals can help maintain motivation. Instead of trying to master everything at once, focus on one skill at a time.

If you struggle with using utensils, dedicate time each day to practicing with different types of food. If writing is difficult, start with short words before progressing to longer sentences.

Rehabilitation programs, like those offered by Robobionics, incorporate gamified training to make practice more engaging. Interactive exercises help develop coordination while keeping the process fun and rewarding.

The more you practice in a structured way, the more confident you’ll become in using your prosthetic.

As you gain confidence in using your prosthetic, the next step is integrating it seamlessly into your daily life. The goal is to reach a point where using your prosthetic feels intuitive, rather than something you have to consciously think about. This takes time, but with consistent use and the right mindset, it will become second nature.

Making Your Prosthetic a Natural Part of Your Life

As you gain confidence in using your prosthetic, the next step is integrating it seamlessly into your daily life. The goal is to reach a point where using your prosthetic feels intuitive, rather than something you have to consciously think about.

This takes time, but with consistent use and the right mindset, it will become second nature.

Developing Routines for Easier Adaptation

Using a prosthetic efficiently requires practice, but building routines around it can make adaptation smoother. Start by making it a habit to wear your prosthetic for essential tasks, like eating, dressing, or working.

The more you rely on it for everyday activities, the more comfortable and natural it will feel.

Morning and evening care are also important. Checking your skin for irritation, cleaning your prosthetic, and ensuring a proper fit each day will help prevent discomfort and make it easier to wear for long hours.

If you notice redness, swelling, or pressure marks, addressing them early will prevent bigger issues later.

Using Technology to Improve Functionality

Modern prosthetics, like myoelectric hands, offer advanced features that improve movement and grip precision.

Learning how to maximize these functions can make daily tasks easier. Some models come with different grip patterns, adjustable strength settings, and customizable controls.

Taking the time to explore these options will help you get the most out of your device.

Robobionics’ Grippy™ bionic hand, for example, offers lightweight, ergonomic design with an advanced sense of touch. If you’re using a high-tech prosthetic, working with a specialist to fine-tune the settings will ensure the best possible performance.

Gaining Confidence in Public and Social Situations

Many prosthetic users feel self-conscious when wearing their device in public. It’s natural to worry about how others might react, but over time, you’ll realize that confidence is key.

The more you use your prosthetic without hesitation, the more others will see it as a natural part of you. If you feel nervous in social situations, start by practicing common interactions.

A firm handshake, carrying a drink, or using gestures while speaking are all small but important ways to build confidence. Over time, you’ll find that people are more curious than judgmental, and most are simply interested in how your prosthetic works.

Adapting to a prosthetic is not just about learning how to use it—it’s about continuing to improve and making it a long-term part of your lifestyle.

Long-Term Success: Maintaining and Improving Your Prosthetic Use

Adapting to a prosthetic is not just about learning how to use it—it’s about continuing to improve and making it a long-term part of your lifestyle.

As your skills grow, new challenges may arise, but with regular practice and proper care, you can ensure your prosthetic remains a reliable and effective tool.

Keeping Your Prosthetic in Top Condition

Regular maintenance is essential for keeping your prosthetic in good working order. Just like any other piece of technology, wear and tear can occur over time.

Checking for signs of damage, like loose components, worn-out straps, or decreased grip strength, will help prevent issues before they become major problems.

Cleaning your prosthetic daily is also important. Sweat, dirt, and dust can build up and cause discomfort or even skin irritation.

If your prosthetic has electronic components, follow the manufacturer’s cleaning guidelines to avoid damage. For mechanical prosthetics, lubricating moving parts periodically will help keep everything running smoothly.

If you notice any persistent discomfort or changes in how your prosthetic functions, scheduling a check-up with your prosthetist is a good idea.

Small adjustments can make a big difference in both comfort and usability. Robobionics offers repair and maintenance support, ensuring that users receive quick and efficient service without long wait times.

Strengthening Your Skills Over Time

Even after mastering basic prosthetic use, there is always room for improvement. Just like athletes continue training even after reaching a high level, prosthetic users can refine their skills with consistent practice.

Challenging yourself with new tasks is one of the best ways to enhance control and coordination. If you’ve mastered basic grips, try more complex movements like tying shoelaces, playing an instrument, or cooking more advanced meals.

The more you push yourself, the more natural your prosthetic use will become. Technology is constantly evolving, and keeping up with advancements can also improve your experience.

New prosthetic models, updated software, and innovative accessories can enhance functionality and comfort. Staying informed and exploring upgrades when necessary can help you get the best possible performance from your device.

Embracing Independence and a Fulfilling Lifestyle

Ultimately, the goal of a prosthetic is to give you independence and confidence in your daily life. Whether it’s returning to work, engaging in hobbies, or simply performing everyday tasks with ease, your prosthetic is a tool to help you live life on your terms.

Social acceptance and self-confidence play a big role in this journey. Over time, you’ll find that using your prosthetic in public feels completely natural.

Instead of focusing on limitations, you’ll see the possibilities that come with having a functional, well-adapted device.

If you ever feel stuck or discouraged, remember that progress isn’t always linear. Every challenge is an opportunity to learn and grow.

Support from professionals, family, and other prosthetic users can make the journey easier. Robobionics is committed to helping users every step of the way, from initial fitting to long-term care and training.

Conclusion

Adapting to an upper limb prosthetic is a journey that requires patience, practice, and persistence. While the initial stages may feel challenging, each small success brings you closer to full independence. With the right training, proper maintenance, and a positive mindset, your prosthetic can become a natural part of your daily life.

Building muscle memory, improving grip control, and integrating your prosthetic into everyday tasks will take time, but consistency is key. Seeking support from professionals, therapists, and other prosthetic users can make the process easier and more motivating. As technology advances, prosthetics are becoming more intuitive and functional, giving users greater freedom and control.

At Robobionics, we are committed to making prosthetic adaptation smoother and more effective. Whether you need a high-quality prosthetic hand, personalized training, or maintenance support, we’re here to help. If you’re ready to take the next step, book a free demo of Grippy™ today and experience the future of prosthetics firsthand.

Your prosthetic is not just a tool—it’s a gateway to a more confident, independent life. Keep practicing, stay determined, and embrace the possibilities ahead.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.