Explore essential care tips for maintaining waterproof prosthetics during swimming, showers, and wet conditions.

Waterproof Prosthetics: Care Tips for Swimming and Showers

Waterproof prosthetics open up a world of possibilities for individuals with limb differences, enabling them to enjoy activities like swimming, bathing, and water sports with ease and confidence. Whether it’s taking a refreshing dip in the pool, enjoying a day at the beach, or simply navigating daily hygiene routines, waterproof prosthetics provide the durability and functionality needed to thrive in wet environments.

However, proper care is essential to maintain the performance and longevity of these specialized devices. This article offers comprehensive guidance on caring for waterproof prosthetics, with actionable tips for swimming, showering, and more. By following these recommendations, you can ensure your prosthetic remains reliable and effective while maximizing your comfort and confidence in and around water.

Understanding Waterproof Prosthetics

Not all prosthetics are designed for water exposure, so understanding the distinction between waterproof and water-resistant devices is crucial. Waterproof prosthetics are specifically engineered to withstand full immersion in water without compromising functionality. They use materials and seals that prevent water from entering sensitive components, making them ideal for activities like swimming and bathing.

Water-resistant prosthetics, on the other hand, can handle minor splashes or brief exposure to moisture but are not suitable for prolonged submersion. Using a water-resistant prosthetic in place of a waterproof one can lead to damage and affect its performance.

The Science Behind Waterproof Prosthetics

At the core of waterproof prosthetics is their ability to maintain functionality under conditions that involve full submersion. This is achieved through a combination of specialized materials, advanced design techniques, and protective technologies.

The materials used in waterproof prosthetics are typically corrosion-resistant, such as stainless steel, titanium, or high-grade composites. These materials prevent deterioration when exposed to water, salt, or chlorine, ensuring the structural integrity of the prosthetic over time.

Similarly, silicone or rubber seals are incorporated into the design to block water ingress into critical areas like joints or electronic compartments.

In bionic waterproof prosthetics, additional considerations include shielding sensitive electronic components. This is often done through hermetically sealed compartments or conformal coatings that prevent moisture from damaging internal circuits.

For users, this means that even advanced features such as motorized joints or sensors remain fully functional in aquatic settings.

The Science Behind Waterproof Prosthetics

Understanding the Limits of Waterproofing

While waterproof prosthetics are built to handle water exposure, they still have limits that users must understand. For example, repeated exposure to saltwater or chlorinated pools can gradually wear down seals or coatings, making regular maintenance critical.

Users must also be cautious about exposing their prosthetic to high-pressure water, such as during activities like diving, as this may exceed the device’s design parameters.

Manufacturers can play a proactive role by clearly outlining these limitations in their user guides and support materials. Including specific use cases, such as swimming versus diving, helps users understand how to safely and effectively utilize their prosthetic in different environments.

Tailoring the Experience to Different Needs

Not all waterproof prosthetics are designed the same, and different models cater to unique user needs. For example, a swimmer may prioritize streamlined designs that reduce drag in water, while someone using a waterproof prosthetic for daily hygiene might focus on comfort and ease of cleaning.

For businesses, offering a variety of waterproof prosthetic options is key to meeting the diverse requirements of users. Providing detailed comparisons, such as weight, mobility range, and additional features, allows users to select the model that best aligns with their lifestyle.

To further assist customers, businesses can offer virtual consultations or interactive tools that guide users through the selection process. This ensures that the prosthetic chosen not only meets waterproofing standards but also enhances the user’s specific activities and goals.

Supporting Accessibility with Training and Resources

Even with the best waterproof prosthetic, users may feel apprehensive about engaging in water activities, especially if it’s their first experience with such a device. Businesses can bridge this gap by offering training resources that build confidence and knowledge.

For example, a video tutorial demonstrating how waterproof prosthetics are tested and designed can reassure users about their device’s reliability.

Additionally, hosting webinars or partnering with swim instructors who specialize in adaptive techniques can give users practical advice on how to move effectively in water while using their prosthetic.

Driving Innovation in Waterproof Technology

The development of waterproof prosthetics represents an exciting intersection of engineering and user-centric design. For businesses, investing in research and innovation to improve waterproof capabilities is a strategic opportunity to stand out in the industry.

Advancements such as self-healing seals, lightweight hydrophobic materials, or modular designs that simplify cleaning and maintenance could redefine user expectations for waterproof prosthetics. Engaging with users to gather feedback on their experiences can also drive meaningful innovation, ensuring that future designs address real-world needs.

Preparing for Water Activities

Before diving into a swimming pool or stepping into the shower with your prosthetic, it’s important to prepare. Proper preparation ensures that your device performs well in water while keeping you comfortable and secure.

Checking the Fit and Seals

A well-fitted prosthetic is essential for both comfort and functionality in water. Before any water activity, check the fit of your device to ensure it remains snug and secure. Loose or improperly fitted prosthetics can shift during movement, causing discomfort or reducing performance.

If your prosthetic uses seals to prevent water ingress, inspect them for signs of wear or damage. Over time, seals can degrade, reducing their effectiveness. Replace worn seals promptly to maintain the waterproof integrity of your device.

Checking the Fit and Seals

Using Protective Accessories

In some cases, additional accessories like prosthetic covers or swim socks can enhance comfort and performance in water. These accessories create an extra layer of protection, minimizing friction and preventing sand, salt, or debris from accumulating in hard-to-clean areas.

For individuals who frequent saltwater environments, accessories are particularly valuable. Salt can be corrosive to certain materials, so using a protective cover adds a safeguard against potential damage.

Preparing Your Skin

Waterproof prosthetics are designed to endure water exposure, but your skin still needs attention and care before entering the water. Moisture and friction can cause irritation, so it’s important to create a barrier that protects your skin during aquatic activities.

Apply a thin layer of a water-resistant, hypoallergenic lotion to your residual limb before donning your prosthetic. This reduces friction and helps prevent chafing during movement. Avoid heavy creams or oils, as they can interfere with the prosthetic’s fit or make it slippery.

If you’re swimming in a pool, be mindful of chlorine exposure. Prolonged contact with chlorinated water can sometimes irritate sensitive skin. After your activity, rinse the residual limb thoroughly and moisturize to restore hydration.

During Water Activities: Staying Comfortable and Safe

Engaging in water activities with a waterproof prosthetic requires a balance of enjoyment and mindfulness. While the device is designed for wet conditions, paying attention to its functionality and your comfort ensures a smooth experience.

Adjusting to Water Resistance

Water introduces unique challenges, including resistance and buoyancy. These forces can affect the way your prosthetic moves and feels, especially for beginners.

Take time to practice simple movements, like walking in shallow water or floating, to familiarize yourself with how the prosthetic interacts with the environment.

If you’re swimming, focus on techniques that complement your prosthetic. For example, certain strokes, like freestyle or backstroke, may feel more natural than others.

Experiment to find what works best for you, and don’t hesitate to consult a swim instructor familiar with adaptive techniques for additional guidance.

Monitoring for Comfort

While in the water, periodically check for any discomfort or changes in the prosthetic’s fit. A properly secured device should feel stable and free from excessive movement. If you notice unusual shifting or discomfort, pause to adjust the fit or reposition the prosthetic.

Pay close attention to areas where water may accumulate, such as seals or joints. While waterproof devices are designed to handle this, ensuring a proper fit minimizes the risk of irritation or pressure points caused by trapped water.

After Water Activities: Cleaning and Maintenance

Post-activity care is just as important as preparation. Cleaning and maintaining your waterproof prosthetic after exposure to water ensures it stays in excellent condition and ready for your next adventure.

Rinsing and Drying

Salt, chlorine, sand, and debris can accumulate on your prosthetic during water activities. After swimming or showering, rinse the device thoroughly with fresh water to remove these residues. Use a gentle stream of water to clean joints, seals, and other hard-to-reach areas.

Dry the prosthetic completely before storing it. Use a soft, lint-free cloth to remove moisture, paying special attention to joints and seals. For prosthetics with intricate components, air drying in a well-ventilated space can help ensure no hidden moisture remains.

Inspecting for Damage

Regular inspections are crucial for identifying wear and tear early. After each use, examine your prosthetic for any signs of damage, such as cracks, worn seals, or loose screws. Addressing these issues promptly prevents more significant problems down the line.

For bionic waterproof prosthetics, check electronic components for any irregularities, even if the device is designed to be water-safe. Ensure that battery compartments and sensors remain sealed and functional.

Inspecting for Damage

Caring for Accessories

If you use protective covers, swim socks, or other accessories, clean and dry them after every use. These items often trap sand, salt, or chlorine, which can degrade their materials over time.

Hand wash them with mild soap and water, rinse thoroughly, and allow them to air dry completely before storing.

Inspect accessories for signs of wear, such as thinning fabric or damaged seals. Replacing worn-out accessories promptly ensures that they continue to provide effective protection for your prosthetic during future water activities.

Long-Term Maintenance for Waterproof Prosthetics

Waterproof prosthetics require consistent care to maintain their durability and functionality over time. Beyond routine cleaning, users should establish a long-term maintenance plan to address potential issues and maximize their device’s lifespan.

Scheduling Regular Professional Inspections

Even with diligent personal care, waterproof prosthetics benefit from regular professional inspections. Schedule periodic check-ups with your prosthetist to assess the device’s performance and identify any early signs of wear or damage.

These appointments provide an opportunity to ensure seals remain watertight, joints move smoothly, and components are free from corrosion.

During these visits, ask your prosthetist about upgrading or replacing parts, such as seals or protective coatings, that experience frequent exposure to water.

Staying proactive with professional maintenance reduces the risk of unexpected failures and keeps your prosthetic performing optimally.

Protecting Against Environmental Factors

Over time, water exposure—particularly in saltwater or chlorinated environments—can accelerate wear on certain prosthetic materials. To minimize the impact of these factors, rinse your prosthetic thoroughly with fresh water after each use, as this helps remove corrosive elements.

For users in humid or coastal regions, where moisture levels are consistently high, consider using anti-corrosion sprays or treatments recommended by your prosthetist.

These products provide an additional layer of protection for metal or composite components, ensuring they remain resilient in challenging conditions.

Updating Components as Needed

Advancements in prosthetic technology continue to improve the durability and functionality of waterproof devices. Keep an eye out for updates or enhancements from your prosthetic manufacturer.

For example, new materials, seals, or accessories may be introduced that offer better performance or reduced maintenance requirements.

Discuss these advancements with your prosthetist to determine whether upgrading components or exploring new models aligns with your needs. Staying informed ensures you always have access to the best solutions for water-safe mobility.

Updating Components as Needed

Building Confidence in Water Activities

The versatility of waterproof prosthetics allows users to embrace aquatic environments with greater freedom and confidence. However, developing comfort and proficiency in water activities often takes time and practice, particularly for those new to using these devices.

Seeking Guidance and Support

Swimming instructors, therapists, or adaptive sports coaches can provide valuable guidance on how to move effectively and comfortably in water with a prosthetic.

Whether it’s learning proper swimming techniques, adjusting to buoyancy, or navigating wet surfaces, professional support helps build the skills and confidence needed for enjoyable water experiences.

Connecting with others in the disability community who use waterproof prosthetics can also be encouraging. Sharing tips, experiences, and successes creates a sense of camaraderie and provides practical insights that might not be covered in formal instruction.

Celebrating Small Achievements

For many individuals, using a prosthetic in water represents a significant milestone. Celebrate your progress, whether it’s taking your first steps into the pool or mastering a favorite swimming stroke. Recognizing these achievements builds motivation and reinforces the joy of staying active and independent.

The Role of Businesses in Supporting Users

Businesses play a vital role in empowering users to care for and optimize their waterproof prosthetics. By offering tailored resources, accessible support, and innovative products, companies like Robobionics help individuals embrace aquatic activities with ease.

Providing Comprehensive Guides

Clear, actionable guidance is essential for users navigating the nuances of waterproof prosthetic care. Businesses can create step-by-step tutorials, video demonstrations, and downloadable resources that explain everything from daily cleaning routines to long-term maintenance strategies.

These resources should address common questions and scenarios, such as how to handle saltwater exposure, prevent joint stiffness, or store a prosthetic after extended use. By equipping users with practical knowledge, businesses foster confidence and reduce potential frustrations.

Supporting with Customer-Centric Services

Offering accessible customer support ensures users feel supported throughout their journey. Dedicated hotlines, live chat options, and virtual consultations with prosthetists allow users to address concerns or seek advice on caring for their waterproof prosthetics.

Prosthetic manufacturers can also enhance user satisfaction by providing easy access to replacement parts, accessories, and repair services. Rapid response times and transparent communication during these processes build trust and reinforce a commitment to quality care.

Fostering Community Engagement

Community initiatives centered on waterproof prosthetics and aquatic activities can deepen user engagement and promote inclusivity. Businesses can organize events such as adaptive swimming workshops, water sports clinics, or even virtual forums where users share their experiences and tips.

For example, Robobionics could host an annual “Aqua Freedom Day,” inviting prosthetic users to learn adaptive techniques, test waterproof models, and connect with peers and professionals. Such events not only highlight the company’s commitment to empowerment but also create lasting bonds within the community.

Additionally, businesses can collaborate with disability advocacy groups and adaptive sports organizations to provide sponsorships or scholarships for users interested in exploring aquatic activities. These partnerships demonstrate a dedication to removing barriers and ensuring accessibility for all.

Innovating for the Future

Continuous innovation is key to meeting the evolving needs of users with waterproof prosthetics. By investing in research and development, businesses can create products that offer enhanced performance, durability, and ease of maintenance.

For instance, the introduction of self-lubricating joints, corrosion-resistant materials, or modular designs that simplify cleaning could revolutionize how users interact with their waterproof devices.

Smart features, such as built-in sensors that monitor seal integrity or water exposure, provide real-time feedback, making maintenance even more intuitive.

Companies that stay ahead of technological advancements not only improve user satisfaction but also establish themselves as leaders in the prosthetics industry.

Innovating for the Future

The Lifelong Benefits of Waterproof Prosthetics

Waterproof prosthetics provide far more than functionality—they open the door to opportunities for recreation, self-care, and active living. Whether swimming laps in a pool, enjoying a beach vacation, or taking a relaxing shower, these devices allow users to embrace activities that might otherwise feel daunting.

Breaking Barriers to Enjoyment

For individuals with disabilities, water-related activities—whether swimming, showering, or playing with family at the beach—can sometimes feel out of reach. Waterproof prosthetics break down these barriers by providing reliable, durable solutions designed for aquatic environments.

The ability to participate in these activities fosters a sense of inclusion, especially in social or family settings. Parents with prosthetics, for example, can confidently join their children in the pool or at the seaside without fear of damaging their device.

Similarly, individuals pursuing water sports or swimming can do so without limitations, regaining a sense of empowerment and autonomy.

Supporting Physical Health and Rehabilitation

Waterproof prosthetics play a significant role in supporting physical health, especially for individuals engaging in aquatic exercises or therapy. Water-based activities are low-impact, making them ideal for rehabilitation, joint health, and improving overall strength and endurance.

For individuals recovering from injuries or surgeries, aquatic therapy offers a safe and effective way to regain mobility. Waterproof prosthetics allow users to participate fully in these sessions, ensuring that their therapy is uninterrupted.

Regular swimming can also benefit cardiovascular health and muscle tone, enhancing overall well-being.

Enhancing Emotional Well-Being

The psychological benefits of waterproof prosthetics are equally profound. For many users, water-related activities can serve as an emotional outlet, offering relaxation, stress relief, and a sense of adventure.

The simple act of floating in water or enjoying a warm shower can boost mood and reduce anxiety, helping users feel more connected to their environment and themselves.

Beyond relaxation, the confidence gained from participating in aquatic activities can translate into other areas of life. Overcoming challenges in the water often encourages users to pursue new goals and expand their boundaries, fostering a sense of resilience and self-assurance.

Enhancing Emotional Well-Being

Conclusion

Waterproof prosthetics are remarkable tools that empower users to thrive in aquatic environments, but their benefits are maximized through proper care and thoughtful usage.

From preparing for water activities to maintaining the prosthetic after exposure, every step contributes to its performance, longevity, and comfort.

Businesses like Robobionics play a critical role in supporting users by providing innovative products, accessible guidance, and personalized care. By fostering education, community engagement, and continuous improvement, we aim to ensure that every individual can enjoy the freedom and possibilities that waterproof prosthetics offer.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.