Learn how affordable bionic arms like Grippy™ are closing the gap between cutting-edge technology and accessibility for all users.

Affordable Bionic Arms: Bridging the Gap Between Cost and Technology

Bionic arms, once a feature of futuristic science fiction, are now a reality. These advanced prosthetics have the potential to restore independence, functionality, and confidence to individuals with limb loss. However, the high cost of these devices has made them inaccessible to many who could benefit from them the most. Bridging the gap between affordability and cutting-edge technology is not just a technical challenge—it’s a moral imperative.

This article explores how affordable bionic arms are reshaping the prosthetics landscape, the innovative technologies that make them possible, and strategies for reducing costs without compromising quality. At Robobionics, we believe that cost should never be a barrier to regaining freedom. Through intelligent design and a user-first approach, we’re making advanced prosthetics more accessible for everyone.

The Importance of Accessibility in Bionic Arms

The human need for functionality and dignity should not depend on income or geographic location. Yet, for many, advanced prosthetic options remain prohibitively expensive.

Traditional bionic arms, with their intricate mechanical systems and cutting-edge features, often come with a price tag that places them out of reach for the average person.

Understanding Accessibility Beyond Affordability

While affordability is a critical component of accessibility, it’s only the starting point. Accessibility involves removing physical, logistical, and technological barriers that prevent users from fully benefiting from a bionic arm.

For instance, a prosthetic may be affordable but fail to be accessible if it requires advanced technical knowledge to operate.

Similarly, a cutting-edge design is ineffective if users in rural areas cannot access fitting centers or repair services. Businesses need to adopt a holistic view of accessibility to create meaningful, lasting solutions.

Understanding Accessibility Beyond Affordability

Localized Solutions for Diverse Communities

Accessibility often means tailoring solutions to meet the unique needs of different communities. In some regions, users may require durable and low-maintenance prosthetics due to limited access to repair facilities. In others, cultural or aesthetic preferences may play a significant role in user acceptance.

Businesses can benefit from working with local experts, clinics, and community leaders to understand these nuanced needs.

Collaborative design workshops, where users actively participate in shaping the product, can result in bionic arms that are not only functional but also culturally and socially resonant.

Empowering Users Through Training and Support

A truly accessible bionic arm doesn’t end at the fitting stage—it begins there. Many users require training to understand and master their prosthetic device. Without proper guidance, even the most advanced prosthetic can feel daunting.

Businesses can invest in creating user-friendly training materials, from video tutorials to interactive apps that walk users through the basics of their bionic arm. Partnering with clinics to offer hands-on workshops can also make a significant difference in user adaptability.

Ongoing support is equally vital. Offering accessible customer service channels, such as hotlines or online chat support, ensures that users can address their concerns without delays. This not only enhances user experience but also builds trust and brand loyalty.

Strategic Partnerships to Expand Accessibility

Accessibility challenges are rarely solved in isolation. Businesses that collaborate with governments, NGOs, and healthcare providers can amplify their impact. Public-private partnerships can help reduce costs through subsidies, grants, or insurance coverage.

For example, businesses can work with government programs to ensure that affordable bionic arms are included in national healthcare schemes.

Similarly, teaming up with non-profits to provide prosthetics to underserved communities can expand access while strengthening corporate social responsibility efforts.

Integrating Accessibility into Design Philosophy

Accessibility should be embedded into every stage of the design process, from ideation to manufacturing. This involves prioritizing simplicity, ensuring that the bionic arm is intuitive to use and maintain.

Designers can focus on creating devices that are lightweight, easy to clean, and require minimal adjustments. Components should be durable enough to withstand diverse environmental conditions, from humid tropics to arid climates.

Additionally, modular designs offer a strategic advantage. By allowing users to replace or upgrade individual parts, businesses can cater to a wider range of users while reducing long-term costs.

Accessibility as a Market Opportunity

By addressing accessibility, businesses open themselves to untapped markets. The demand for affordable and functional bionic arms extends beyond individual users—it includes hospitals, clinics, and non-profit organizations looking for scalable solutions.

Creating accessible products also generates goodwill and enhances brand reputation. Users who feel empowered by their prosthetics are more likely to share positive experiences, generating organic word-of-mouth promotion.

For businesses, this translates into a loyal customer base and a stronger competitive position.

Accessibility as a Market Opportunity

Challenges in Making Bionic Arms Affordable

Reducing the cost of bionic arms is not without challenges. The complexity of the technology, the specialized materials required, and the precision engineering involved all contribute to high production costs.

Additionally, research and development (R&D) efforts to continually improve functionality add another layer of expense.

Manufacturers face the challenge of striking a delicate balance: maintaining high performance and durability while cutting production and operational costs. Overcoming this requires a multi-faceted approach that involves innovation, partnerships, and economies of scale.

The Role of 3D Printing in Cost Reduction

One of the most transformative technologies in making bionic arms affordable is 3D printing. This technology has revolutionized the manufacturing process by reducing the time and cost involved in creating prosthetic components.

How 3D Printing Works for Prosthetics

3D printing, also known as additive manufacturing, builds objects layer by layer using digital models. For prosthetics, this means highly customizable designs that perfectly fit an individual’s unique anatomy. By using 3D-printed parts, manufacturers can create lightweight and functional bionic arms at a fraction of the cost of traditional methods.

Advantages of 3D Printing in Bionics

  1. Customization: Each arm can be tailored to the specific measurements and needs of the user without significantly increasing production costs.
  2. Material Efficiency: Additive manufacturing minimizes waste, using only the necessary materials for each component.
  3. Rapid Prototyping: New designs can be tested and iterated quickly, speeding up innovation cycles and reducing R&D costs.

By leveraging 3D printing, companies like Robobionics can create high-quality bionic arms that meet the needs of users while keeping prices accessible.

Streamlined Design: Simplicity Without Sacrificing Functionality

Another way to lower the cost of bionic arms is through streamlined design. Instead of focusing on complex features that may only benefit a small subset of users, manufacturers can prioritize core functionalities that meet the majority of needs.

For example, a bionic arm with fewer moving parts can still offer precise grip, adjustable tension, and basic wrist rotation. By focusing on essential movements and functions, manufacturers reduce the need for expensive components and intricate assembly processes.

This approach doesn’t mean sacrificing quality. Instead, it emphasizes thoughtful engineering that prioritizes value for the user. At Robobionics, we continually refine our designs to balance simplicity, functionality, and affordability.

Local Manufacturing: Reducing Costs Through Proximity

Producing bionic arms locally, rather than importing them, can significantly reduce costs. Local manufacturing eliminates high shipping fees, import taxes, and delays associated with international supply chains.

In addition to cost savings, local production also allows for faster customization and service. Users can receive tailored adjustments or repairs more quickly, improving their overall experience.

Robobionics champions the “Make in India” initiative, ensuring that our bionic arms are designed and manufactured locally. This not only supports the domestic economy but also makes high-quality prosthetics more accessible to users across India.

Local Manufacturing: Reducing Costs Through Proximity

The Economics of Local Manufacturing

One of the most immediate advantages of local manufacturing is the reduction in transportation and importation costs. When prosthetic components are produced close to the market they serve, businesses save on shipping fees, customs duties, and storage expenses.

Additionally, local manufacturing reduces the impact of currency fluctuations and international trade restrictions, providing businesses with greater financial stability. These savings can be directly passed on to users, making bionic arms more affordable without compromising on quality.

Faster Turnaround Times

Manufacturing locally accelerates the production and distribution process. This is particularly critical in prosthetics, where customization plays a central role. With local facilities, businesses can respond to user requirements more quickly, from initial fittings to final adjustments.

Rapid production also enables businesses to scale efficiently. Instead of waiting for international shipments, manufacturers can produce and deliver bionic arms within days, ensuring that users receive their devices when they need them most.

For businesses, this speed not only enhances user satisfaction but also allows for quicker feedback loops. By incorporating real-time user feedback into the manufacturing process, companies can continuously refine their products and address issues proactively.

Customization for Local Needs

Different regions have unique requirements for prosthetics based on climate, cultural preferences, and user demographics. Local manufacturing enables businesses to adapt their designs and materials to meet these specific needs effectively.

For example, in humid climates, materials resistant to moisture and corrosion are essential. Local production facilities can experiment with and incorporate these materials into designs more efficiently than distant manufacturers.

Similarly, cultural preferences, such as aesthetic designs or color choices, can be catered to with greater precision when production is localized.

This customization not only improves the usability and acceptance of bionic arms but also strengthens the connection between the business and its community. Users are more likely to trust and recommend products that feel tailored to their needs.

Empowering the Local Workforce

Local manufacturing does more than reduce costs; it creates jobs and builds expertise within the community.

Training local workers in advanced manufacturing techniques, such as 3D printing or CNC machining, not only supports the business but also contributes to regional economic growth.

By investing in workforce development, businesses foster a sense of ownership and pride among employees. A skilled workforce is also more agile, capable of adapting to technological advancements and producing high-quality products that meet global standards.

For businesses, this translates into long-term benefits. A dedicated and skilled local workforce enhances operational efficiency, reduces turnover, and fosters innovation.

Enhancing Repair and Maintenance Services

One of the often-overlooked advantages of local manufacturing is the ability to provide timely repair and maintenance services. Prosthetic devices, including bionic arms, require regular upkeep to maintain functionality.

With local facilities, businesses can establish service centers that handle repairs and replacements quickly. This minimizes downtime for users and ensures that minor issues don’t escalate into major problems.

Additionally, businesses can use these centers to offer training sessions for users and clinicians, further enhancing the overall user experience. This commitment to after-sales support builds trust and encourages repeat business.

Sustainability Through Local Production

Sustainability is an increasingly important consideration in manufacturing. Local production aligns with eco-friendly practices by reducing the carbon footprint associated with long-distance shipping and minimizing waste through efficient supply chains.

Businesses can further enhance sustainability by sourcing materials locally, reducing reliance on imported resources. This not only supports the regional economy but also allows for greater control over the environmental impact of production processes.

By emphasizing sustainability in local manufacturing efforts, businesses can attract environmentally conscious users and differentiate their brand in the market.

Partnerships for Affordable Distribution

Collaborations between prosthetic manufacturers, non-profit organizations, and government programs play a vital role in making bionic arms affordable.

Subsidies, grants, and insurance partnerships can help offset costs for users who cannot afford the full price of a prosthetic device.

Collaborations with Healthcare Providers

Healthcare providers serve as the first point of contact for many individuals seeking prosthetics. Partnering with hospitals, clinics, and rehabilitation centers ensures that bionic arms are integrated into existing care pathways.

These collaborations make distribution seamless and efficient, while also providing users with the clinical support they need.

By working closely with healthcare providers, businesses can gain valuable insights into user needs and refine their offerings.

For example, clinicians can offer feedback on the design and functionality of bionic arms, helping manufacturers create devices that align with medical best practices.

Collaborations with Healthcare Providers

Leveraging Non-Profit Organizations

Non-profit organizations, particularly those focused on healthcare or disability advocacy, are crucial allies in the distribution of affordable bionic arms.

These organizations often have access to underserved communities and can act as intermediaries to deliver prosthetics where traditional market mechanisms might fall short.

By collaborating with non-profits, businesses can participate in subsidized distribution programs or donation drives that make bionic arms accessible to users with limited financial resources.

These partnerships also enhance corporate social responsibility (CSR) initiatives, strengthening the company’s reputation as a socially conscious organization.

Partnering with Government Programs

Governments play a pivotal role in making medical devices affordable through policies, subsidies, and healthcare schemes.

Partnering with government programs can unlock funding opportunities and create streamlined distribution channels for bionic arms.

Businesses can work with government agencies to include their prosthetic devices in national health insurance plans or public healthcare initiatives.

These partnerships ensure that users can access bionic arms at little to no cost, significantly increasing adoption rates.

Collaboration with Insurance Providers

Insurance coverage is a critical factor in making bionic arms affordable for a wide range of users. By partnering with insurance companies, businesses can develop tailored coverage plans that reduce out-of-pocket expenses for users.

These collaborations require clear communication about the value and functionality of bionic arms.

Demonstrating the long-term benefits of advanced prosthetics, such as improved quality of life and reduced dependency on caregivers, can encourage insurance providers to include these devices in their coverage options.

The Impact of Affordable Bionic Arms on Users

Affordable bionic arms are more than just medical devices—they are tools for transformation. When cost is no longer a barrier, users experience profound changes in their physical abilities, mental well-being, and social engagement.

Restoring Independence

For individuals with limb loss, a functional bionic arm can restore the ability to perform daily tasks such as eating, dressing, or driving. These seemingly simple activities often form the foundation of self-reliance and dignity.

An affordable bionic arm enables users to reclaim their independence without enduring financial hardship.

Boosting Confidence and Emotional Health

The psychological benefits of a well-designed bionic arm are immense. Advanced prosthetics that look and function naturally help users feel confident in social and professional settings.

Affordable access to such devices ensures that more individuals can experience this renewed sense of self-esteem.

Boosting Confidence and Emotional Health

Technologies Driving Affordability

Innovation in technology continues to drive down the cost of bionic arms while improving their quality. Businesses that embrace these advancements can remain competitive and deliver greater value to their users.

AI and Machine Learning for Smarter Prosthetics

Artificial Intelligence (AI) is no longer exclusive to high-end devices. Affordable bionic arms are now incorporating AI to enable intuitive control. Machine learning algorithms allow prosthetics to learn and adapt to a user’s specific movements and preferences over time.

By using cost-effective sensors and streamlined software, businesses can integrate AI features into entry-level models without significantly increasing production costs. AI also opens the door for remote diagnostics, allowing users to receive technical support without visiting a clinic.

Battery Technology Advancements

Battery life and performance are critical in bionic arms, particularly for users who rely on their prosthetics throughout the day. The development of compact, energy-efficient batteries has reduced the cost of powering bionic arms. For businesses, investing in partnerships with battery manufacturers can further enhance affordability while maintaining long-lasting performance.

User-Centric Design as a Cost-Efficiency Strategy

Designing with the user in mind is not just good practice—it’s a cost-saving strategy. By prioritizing features that users value most, businesses can eliminate unnecessary complexity and focus on delivering high-impact functionality.

Listening to User Feedback

Gathering feedback from prosthetic users helps businesses understand their needs and refine their designs. For instance, a survey may reveal that users prioritize lightweight designs and intuitive controls over additional advanced features.

This information can guide product development, ensuring resources are allocated to the areas that matter most.

Ergonomic and Lightweight Designs

A bionic arm that feels natural to wear is more likely to be adopted by users. Materials like carbon fiber and advanced plastics offer strength and durability while minimizing weight. ‘

By incorporating such materials, manufacturers can enhance comfort and reduce the need for expensive reinforcements.

The Role of Gamified Rehabilitation

Affordable bionic arms are most effective when paired with proper training and rehabilitation programs.

Gamified rehabilitation, which uses game-like exercises to improve motor skills, is an innovative approach that enhances user engagement.

Making Rehabilitation Accessible

Gamified programs can be delivered through mobile apps or home-based systems, reducing the need for frequent clinic visits. Businesses can partner with developers to create cost-effective rehabilitation platforms tailored to their devices.

Increasing User Adaptability

The more intuitive a bionic arm feels, the faster users adapt. Gamified rehabilitation helps users develop muscle memory and confidence in operating their prosthetics. For businesses, this means fewer returns and higher user satisfaction rates.

Sustainability and Affordability: A Winning Combination

Sustainability is becoming an essential consideration in the prosthetics industry. By adopting eco-friendly practices, businesses can not only reduce their environmental impact but also achieve cost efficiencies.

Recyclable Materials

Using recyclable materials in bionic arms reduces manufacturing costs over the long term. Components made from recycled plastics or metals are often cheaper to produce and align with the values of environmentally conscious users.

Circular Economy Models

Businesses can implement programs that allow users to return old prosthetic parts for refurbishing or recycling. This approach lowers production costs and fosters customer loyalty by offering discounts or incentives for participation.

Expanding Access Through Education

Awareness and education are key to making affordable bionic arms accessible to those who need them most. Many individuals remain unaware of the options available or assume that advanced prosthetics are out of their financial reach.

Informative Outreach

Businesses can conduct workshops, webinars, or social media campaigns to educate potential users and healthcare professionals about the benefits and affordability of modern bionic arms.

Clear and transparent information builds trust and helps users make informed decisions.

Collaborating with Clinics

Prosthetic clinics serve as the bridge between manufacturers and users. By training clinicians on the features and benefits of affordable bionic arms, businesses can ensure that their products are effectively recommended and fitted.

Collaborating with Clinics

The Future of Affordable Bionic Arms

As technology continues to advance, the dream of making bionic arms affordable for everyone is becoming a reality.

The integration of AI, modular designs, 3D printing, and sustainable practices is driving down costs while improving quality.

For businesses, this represents a tremendous opportunity to not only grow but also make a meaningful impact on the lives of millions.

By focusing on innovation, partnerships, and user-centric design, manufacturers can lead the way in creating a future where no one is left behind due to cost constraints.

Conclusion

Affordable bionic arms are not just about technology—they are about transforming lives. By bridging the gap between cost and innovation, we can ensure that these life-changing devices are accessible to everyone who needs them.

Whether through 3D printing, modular systems, or partnerships with clinics and organizations, the path to affordability lies in innovation and collaboration.

For businesses, the mission is clear: to create solutions that balance quality and cost without compromising on user needs.

By embracing user-centric designs, sustainable practices, and cutting-edge technologies like AI, we can redefine what’s possible in prosthetic care.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.