Dive into the form vs. function debate in cosmetic prosthetics, balancing aesthetics and usability to meet diverse user needs.

Exploring Cosmetic Prosthetics: Form vs. Function Debate

Cosmetic prosthetics are designed to restore the appearance of a missing limb, offering users a sense of normalcy and confidence. While they are often associated with aesthetics, the role of cosmetic prosthetics extends far beyond visual appeal. For users, the choice between form and function can feel like a delicate balancing act, especially when deciding which type of prosthetic best fits their lifestyle and needs.

In this article, we’ll explore the nuanced debate between form and function in cosmetic prosthetics. We’ll delve into the benefits and limitations of each approach, examine how modern innovations are bridging the gap, and provide insights to help users and businesses make informed decisions.

The Essence of Cosmetic Prosthetics: Aesthetic Restoration

Cosmetic prosthetics are often chosen for their ability to replicate the natural appearance of a limb, down to the finest details like skin tone, texture, and even veins. These prosthetics are meticulously crafted to help users feel comfortable and confident in their social and professional interactions.

Boosting Confidence Through Realism

For many users, the psychological impact of a natural-looking prosthetic cannot be overstated. A lifelike prosthetic allows individuals to navigate public spaces with a sense of ease, reducing the self-consciousness that often accompanies limb differences.

This boost in confidence extends to professional environments as well, where appearances can influence first impressions and interpersonal dynamics.

Businesses that specialize in cosmetic prosthetics should prioritize hyper-realistic designs, using advanced materials and techniques to achieve unparalleled realism.

For example, high-definition silicone is widely regarded for its ability to mimic natural skin, providing users with prosthetics that look and feel authentic. Emphasizing this attention to detail in marketing materials helps connect with users on an emotional level.

Addressing the Limitations

While cosmetic prosthetics excel in aesthetics, they often lack functionality. Unlike active or body-powered prosthetics, they do not offer movement or the ability to perform tasks.

This limitation makes them better suited for individuals who prioritize appearance over utility, such as those seeking a prosthetic for specific social or ceremonial occasions.

For businesses, managing user expectations is critical. Providing clear and transparent information about what cosmetic prosthetics can and cannot do ensures users feel informed and supported.

Offering consultations to explore alternative options—such as combining cosmetic features with functional elements—can also help users find a solution that aligns with their needs.

Addressing the Limitations

Crafting Confidence Through Realism

The visual accuracy of cosmetic prosthetics is not merely a matter of aesthetics—it is a tool for empowerment. A lifelike prosthetic can allow users to feel more integrated in social interactions, reducing the potential for unwanted attention or questions about their limb difference.

This sense of comfort can positively influence self-esteem, helping individuals engage more freely in both personal and professional settings.

For businesses, emphasizing the connection between realism and confidence is key. Highlighting how high-definition silicone, advanced pigmentation techniques, and personalized detailing contribute to a natural look helps users understand the value of investing in a cosmetic prosthetic.

Incorporating user testimonials or imagery showcasing the transformative impact of these designs can reinforce their emotional significance.

Restoring a Sense of Normalcy

Aesthetic restoration through cosmetic prosthetics is about more than creating a lifelike appearance; it is about giving users the ability to feel “normal” again.

For many, this means blending in seamlessly in daily life, whether it’s attending a meeting, enjoying a meal with friends, or participating in family events.

A prosthetic that matches their natural skin tone and contours can provide a sense of continuity, allowing them to focus on their experiences rather than their appearance.

Businesses should prioritize precision and personalization in their manufacturing processes to achieve these results. Using digital scanning and modeling technologies can help ensure that each prosthetic is tailored to the user’s unique anatomy.

Offering consultations to explore preferences for skin tone, texture, and other details fosters trust and satisfaction.

Balancing Tradition and Innovation

While the principles of cosmetic prosthetics are rooted in tradition, modern techniques have elevated their potential. The integration of new materials and manufacturing methods allows businesses to produce prosthetics that are both more realistic and more durable.

For example, combining flexible silicone with reinforced frameworks ensures that the prosthetic not only looks lifelike but also withstands the rigors of daily use.

For businesses, investing in research and development to improve durability and realism can set them apart in a competitive market.

Emphasizing this blend of tradition and innovation in marketing materials helps establish credibility and showcases a commitment to advancing the industry.

Understanding Emotional Significance

The choice to prioritize cosmetic restoration often stems from deeply personal motivations. For some users, a prosthetic represents closure after an amputation, offering a way to reclaim their sense of self.

For others, it may symbolize progress or healing, allowing them to move forward without feeling defined by their limb difference.

Businesses can support these emotional journeys by creating a compassionate and inclusive experience for users. Offering dedicated consultants who understand the emotional aspects of prosthetic use helps users feel heard and respected.

Additionally, creating spaces—both physical and virtual—where users can connect and share their stories fosters a sense of community.

Strategic Opportunities for Businesses

Understanding the role of aesthetic restoration in cosmetic prosthetics opens numerous opportunities for businesses to differentiate their offerings. By focusing on user education, businesses can demystify the process of creating lifelike prosthetics and highlight their value.

Hosting informational sessions or workshops, for example, allows potential users to see the craftsmanship behind these devices and gain a deeper appreciation for their transformative impact.

Businesses should also consider offering flexible payment plans or financing options to make cosmetic prosthetics accessible to a broader audience.

Communicating the emotional and social benefits of these devices in marketing materials resonates with users who are seeking a solution that enhances their confidence and well-being.

Strategic Opportunities for Businesses

The Role of Functional Prosthetics

Functional prosthetics, by contrast, are designed with utility in mind. These devices prioritize movement, strength, and adaptability, enabling users to perform a wide range of tasks. However, their utilitarian focus often comes at the expense of aesthetic refinement, sparking the ongoing form vs. function debate.

Empowering Independence Through Functionality

Functional prosthetics allow users to regain independence by restoring their ability to perform essential tasks, such as gripping objects, walking, or typing.

Advanced options, such as myoelectric hands, can replicate intricate movements and provide a high degree of precision, making them ideal for users with active lifestyles or demanding professions.

Businesses should emphasize the transformative impact of functional prosthetics on daily life. Sharing testimonials or case studies that highlight real-world applications can demonstrate how these devices enable users to overcome challenges and achieve their goals.

Bridging the Aesthetic Gap

While functional prosthetics prioritize utility, many users still value a natural appearance. This has led to the development of hybrid designs that combine cosmetic covers with functional components.

For example, a prosthetic hand with lifelike detailing can be paired with advanced mechanical joints, offering both form and function.

At Robobionics, we specialize in creating customizable solutions that cater to these dual priorities. By offering users the flexibility to choose aesthetic enhancements for their functional prosthetic, we ensure that every device meets both practical and emotional needs.

Prioritizing Independence

For many individuals, the true value of a prosthetic lies in its ability to provide autonomy. Functional prosthetics are designed to adapt to the user’s lifestyle, whether they need assistance with daily tasks, professional responsibilities, or recreational activities.

By prioritizing functionality, these devices help users regain control over their movements, enabling them to approach challenges with confidence.

For businesses, it is essential to position functional prosthetics as tools of empowerment. Highlighting real-life applications—such as a user returning to their career, taking up a new hobby, or participating in family activities—illustrates the tangible impact of these devices.

Showcasing success stories in marketing materials can inspire potential users and build trust in your brand.

Leveraging Advanced Technology

Modern functional prosthetics are powered by cutting-edge technologies, such as robotics, artificial intelligence, and advanced sensors. These features allow prosthetics to interpret and respond to the user’s intentions, creating a seamless connection between mind and machine.

For example, a myoelectric arm can detect muscle signals and translate them into precise movements, offering intuitive control that mimics natural motion.

Businesses can gain a competitive edge by investing in research and development to enhance the technological capabilities of their prosthetics.

Collaborating with engineers, data scientists, and healthcare professionals ensures that the devices remain user-friendly while delivering maximum performance.

Communicating these technological advancements to users through clear and accessible language reinforces the perception of your brand as an innovator.

Addressing the Emotional Impact

Functional prosthetics do more than restore physical abilities; they also play a critical role in improving emotional well-being. Users who regain the ability to perform tasks independently often experience a boost in confidence and self-worth.

The ability to engage fully in social and professional environments without relying on others fosters a sense of pride and resilience.

Businesses should recognize and address this emotional dimension in their outreach efforts. Providing personalized consultations that focus on understanding the user’s goals and aspirations creates a supportive experience.

Additionally, offering post-delivery support—such as training sessions and ongoing maintenance—helps users build confidence in their prosthetic and reinforces their trust in your brand.

Addressing the Emotional Impact

Overcoming Challenges with Functional Prosthetics

While functional prosthetics offer immense benefits, they also come with unique challenges that businesses must address. Users often face a learning curve when adapting to advanced devices, particularly those with multiple features or modes of operation.

Fatigue and discomfort can also arise if the prosthetic is not properly fitted or balanced.

For businesses, proactive solutions are key to ensuring user satisfaction. Providing comprehensive training programs, either in-person or through digital platforms, helps users understand how to maximize their prosthetic’s potential.

Regular follow-ups to fine-tune the fit or address concerns demonstrate a commitment to long-term support. At Robobionics, we place great emphasis on user education and personalized care to ensure every prosthetic becomes an indispensable part of the user’s life.

Integrating Function with Form

While functionality is the primary focus, the appearance of a prosthetic cannot be overlooked. Many users prefer functional prosthetics that also incorporate aesthetic elements, creating a device that feels complete in both form and function.

For example, prosthetic hands with realistic finishes or customizable covers provide users with a sense of normalcy without sacrificing utility.

Businesses can capitalize on this demand by offering hybrid designs that balance functionality with aesthetic appeal. Highlighting options for personalization—such as color, texture, or shape—gives users the flexibility to create a prosthetic that aligns with their identity and preferences.

Strategic Opportunities for Businesses

To thrive in the functional prosthetics market, businesses must adopt a user-centric approach that prioritizes innovation, education, and support.

Investing in smart technology, such as AI-powered motion prediction or sensor-driven feedback systems, ensures that products remain competitive and effective.

Offering modular designs that allow users to upgrade or customize their prosthetics over time adds value and adaptability.

Bridging the Form and Function Gap: Modern Innovations

The divide between form and function in prosthetics is narrowing as advancements in technology and materials bring new possibilities. Modern prosthetics are no longer limited to one role; they increasingly blend aesthetics with utility to create solutions that are both practical and visually appealing.

These innovations are empowering users to enjoy the best of both worlds, offering comfort, confidence, and independence.

Customizable Prosthetic Covers

One of the most significant breakthroughs in bridging form and function is the introduction of customizable prosthetic covers. These covers are designed to fit over functional prosthetics, providing a lifelike appearance while preserving the device’s capabilities.

Users can choose from a range of colors, textures, and designs to match their preferences or blend seamlessly with their natural skin tone.

For businesses, offering customizable covers as an optional feature enhances user satisfaction and opens new revenue streams. Highlighting these solutions in marketing efforts demonstrates a commitment to personalization and innovation, appealing to users who value both practicality and aesthetics.

Customizable Prosthetic Covers

3D Printing: A Revolution in Design

The adoption of 3D printing in prosthetic manufacturing has unlocked unprecedented opportunities for customization and precision. With this technology, manufacturers can create prosthetics that are lightweight, durable, and tailored to the exact measurements of the user.

3D printing also enables the integration of cosmetic elements directly into functional designs, resulting in prosthetics that are both visually stunning and highly effective.

Businesses can leverage 3D printing to streamline production, reduce costs, and offer bespoke designs that cater to individual needs. At Robobionics, we use 3D printing to produce prosthetics that combine advanced functionality with lifelike aesthetics, ensuring every user receives a solution that aligns with their goals.

AI and Smart Technology

The integration of artificial intelligence (AI) and smart technology into prosthetics is transforming how users interact with their devices.

Myoelectric prosthetics, for example, use AI to analyze muscle signals and predict user intentions, enabling smooth and intuitive movements. Coupled with cosmetic enhancements, these devices offer a holistic solution that prioritizes both form and function.

For businesses, investing in smart technology represents an opportunity to redefine user expectations. Offering devices that adapt to individual preferences and environments ensures a competitive edge while demonstrating a commitment to innovation.

Advancing Aesthetic Technology

New materials and manufacturing techniques have elevated the realism of cosmetic prosthetics to new heights. Innovations like high-definition silicone, layered pigmentation, and digital sculpting ensure that prosthetics are virtually indistinguishable from natural limbs.

These advancements allow manufacturers to add intricate details, such as skin texture, freckles, and veins, creating a seamless appearance that inspires confidence in users.

For businesses, the focus should be on precision and personalization. Offering customizable aesthetic options tailored to the unique anatomy of each user enhances satisfaction and sets a high standard for quality.

Additionally, showcasing the craftsmanship behind these innovations in marketing campaigns can attract users who value the emotional benefits of aesthetic restoration.

Integrating Functional Enhancements

While form has traditionally taken precedence in cosmetic prosthetics, incorporating functional elements is now more achievable than ever. Hybrid designs, which combine lifelike exteriors with mechanical or electronic capabilities, are emerging as a game-changer.

These prosthetics enable users to retain the visual appeal of a cosmetic device while gaining limited functionality, such as basic gripping or movement.

For businesses, hybrid models represent an opportunity to expand their product lines and meet diverse user needs. Developing devices that offer both aesthetic realism and functional adaptability allows companies to cater to individuals who seek a balance between appearance and utility.

Demonstrating how these devices integrate into real-world scenarios—such as holding objects or performing light tasks—helps users understand their practical benefits.

Integrating Functional Enhancements

Leveraging Smart Technology

Smart technology is bridging the gap between form and function in ways that were once unimaginable. Devices equipped with artificial intelligence (AI) and sensors can now adapt to user behaviors and provide intuitive control.

For example, an AI-powered prosthetic arm can interpret muscle signals to execute precise movements while maintaining a natural appearance through customizable covers.

For businesses, investing in AI-driven solutions is a strategic priority. Collaborating with technology partners to develop intuitive systems that enhance usability can position a company as a leader in innovation.

Additionally, offering training programs to help users adapt to these smart features ensures a smoother transition and higher satisfaction rates.

Actionable Advice for Businesses

For businesses in the prosthetics industry, navigating the form vs. function debate requires a strategic approach that prioritizes user needs and leverages emerging trends. By addressing the unique challenges associated with each category, companies can deliver solutions that resonate with diverse audiences and foster long-term loyalty.

Collaborate with Users

Understanding the preferences and priorities of users is essential for creating prosthetics that meet their expectations. Conducting surveys, focus groups, or one-on-one consultations provides valuable insights into what users value most in a prosthetic, whether it’s a natural appearance, advanced functionality, or a combination of both.

Involving users in the design process also builds trust and ensures that the final product reflects their needs. At Robobionics, we actively seek user feedback throughout the development cycle, ensuring our solutions are both practical and personal.

Offer Hybrid Options

Recognizing that many users seek a balance between form and function, businesses should focus on offering hybrid solutions that combine cosmetic elements with functional capabilities.

This can include functional prosthetics with lifelike detailing or cosmetic prosthetics that incorporate basic movement.

Marketing these hybrid options as versatile and adaptable solutions helps users see how they can address multiple priorities. Providing examples of real-life applications further reinforces their value.

Focus on Education

The form vs. function debate can be overwhelming for users who are new to prosthetics or unfamiliar with their options.

Businesses can address this by offering educational resources, such as videos, articles, or in-person consultations, that explain the features, benefits, and limitations of each type of prosthetic.

Empowering users with knowledge helps them make informed decisions and builds confidence in their choice. At Robobionics, we prioritize user education by providing comprehensive guides that simplify the decision-making process.

Focus on Education

Conclusion

The debate between form and function in cosmetic prosthetics reflects the diverse needs and priorities of users. While some individuals may prioritize a lifelike appearance for emotional or social reasons, others may seek advanced functionality to regain independence and mobility.

Modern innovations, such as customizable covers, 3D printing, and AI, are helping to bridge the gap, enabling users to enjoy the benefits of both approaches.

For businesses, this evolving landscape offers an opportunity to deliver solutions that are as versatile as they are innovative. By focusing on user feedback, embracing emerging technologies, and offering personalized options, companies can create prosthetics that redefine the standards of comfort, confidence, and capability.

At Robobionics, we’re proud to lead the way in creating prosthetics that empower users to live without compromise. Whether you’re exploring options for the first time or considering an upgrade, our team is here to help you find the perfect balance of form and function.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.