See how ankle rotation technology helps amputees maintain better balance, navigate stairs, and move more naturally and confidently.

How Ankle Rotation Technology Improves Balance and Stair Navigation

Walking is something many of us take for granted—until it becomes difficult. For people using prosthetic legs, even the simplest movements like turning a corner or climbing stairs can feel like a steep mountain. That’s because walking is not just about putting one foot in front of the other. It’s about balance, movement, and control—especially in the ankle.

At Robobionics, we’ve spent years understanding how every part of the body works together to create smooth, natural movement. Our work led us to one powerful discovery: the ankle plays a much bigger role than most people think. When your ankle can rotate naturally, everything changes. You feel steadier. You can walk with confidence. And best of all, stairs don’t seem so scary anymore.

When you take a step, your body goes through a carefully timed set of movements. The hip starts the process, the knee follows, and the ankle finishes it.

Why the Ankle Matters More Than You Think

The Role of the Ankle in Natural Walking

When you take a step, your body goes through a carefully timed set of movements. The hip starts the process, the knee follows, and the ankle finishes it.

Each joint adds to your balance and your ability to shift weight smoothly. But among them, the ankle has a unique job—it adjusts your body to the ground beneath you.

Whether the surface is flat, sloped, or uneven, the ankle reacts. It tilts, bends, and rotates to help your foot stay level.

That rotation is key. Without it, your foot would land flat every time, even if the ground is angled. Over time, that small mismatch adds up. You feel less steady. Your steps get shorter. You avoid stairs. You lose confidence.

This is even more true for people using prosthetics. A stiff, non-rotating ankle can make walking feel clunky and exhausting. It forces the rest of the body to overcompensate.

Hips swing out more. The knee might lift higher than needed. You may lean forward too much or move slower just to stay balanced. That’s not just uncomfortable—it can be unsafe.

Why Balance Is Built at the Ankle

Balance isn’t just about staying upright. It’s about being able to shift smoothly from one foot to the other. A rotating ankle lets your body react naturally to small shifts in position. That’s why people with healthy ankles rarely think about how they stay balanced—it just happens.

But when the ankle doesn’t move the way it should, your brain has to work harder to keep you steady. Each step becomes a decision.

Every surface feels different. And over time, that extra effort can wear you out—physically and mentally.

Rotating ankles absorb some of that work. They move with your body, not against it. They help your prosthetic leg respond more like a real one, especially during complex movements like turning or changing directions.

The Science Behind Ankle Rotation Technology

How Rotation Works in Prosthetics

In a natural ankle, rotation happens both forward and sideways. This movement allows you to adjust your foot angle when walking uphill, downhill, or across uneven ground. It also helps with stability when you pivot or shift direction.

Modern ankle rotation technology brings this same flexibility to prosthetics. At Robobionics, we’ve designed systems that allow the artificial ankle to move in multiple directions.

This is called multi-axial movement. It gives the prosthetic foot a more natural range, reducing the need for the rest of the body to adjust unnaturally.

The mechanical design behind this is simple but powerful. It uses joints, flexible cores, and shock-absorbing materials that allow the ankle to rotate slightly under pressure.

When the wearer steps on a slope, the ankle adjusts its angle just like a biological one would. When walking up stairs, the ankle tilts naturally, helping the toe lift and the heel land smoothly.

Stability Through Adaptability

A rotating ankle is not just about comfort. It’s about safety. Slips and stumbles often happen when the foot can’t match the surface below. With traditional prosthetics, the foot lands flat and stays that way. That’s risky on slopes, curbs, or stair edges.

But ankle rotation tech changes that. The foot adjusts automatically. The heel meets the ground at a better angle.

The toe lifts just enough to clear the edge of a step. These small movements create a much bigger impact. They reduce trips and falls. They give users more trust in their own steps.

When people feel secure, they move more confidently. And confidence is key to long-term mobility. That’s why at Robobionics, every design decision we make is tested for stability, even in tricky situations like wet stairs or loose gravel.

We’ve seen the difference ankle rotation makes through the people we work with every day. For someone who avoided stairs for years, the first time walking up a flight without holding the railing is life-changing.

Real-World Impact of Rotating Ankles

Everyday Benefits for Users

We’ve seen the difference ankle rotation makes through the people we work with every day. For someone who avoided stairs for years, the first time walking up a flight without holding the railing is life-changing.

For someone who struggled to walk on sloped roads or gravel paths, the return to evening walks with friends brings back a sense of normal life.

Our users tell us that rotating ankles don’t just change how they walk—they change how they feel. There’s less worry. Less tension in the back and hips. Less fatigue after a full day. That matters.

And it’s not just about the user. Family members, caregivers, and therapists notice the change too. People move more independently.

They try more things. They need less help. That kind of freedom is hard to measure, but easy to see.

Designed with India in Mind

India’s terrain is as diverse as its people. From uneven village paths to crowded city staircases, our environments are not always prosthetic-friendly. That’s why Robobionics focuses on real-world testing in real Indian settings.

Our rotating ankle systems are built to handle dust, moisture, and temperature shifts. They’re also lightweight and cost-effective—because technology should be accessible to everyone, not just a few.

We don’t believe in a one-size-fits-all approach. Each prosthetic is fitted and adjusted for the person who wears it. We look at lifestyle, walking patterns, and local terrain before we recommend the best solution.

Stairs test everything—your strength, your balance, and your timing. Unlike flat surfaces, stairs demand more control and flexibility from the entire leg. When you climb, you lift your leg higher than normal.

Climbing and Descending Stairs: A Real Test of Movement

Why Stairs Are So Challenging with Prosthetics

Stairs test everything—your strength, your balance, and your timing. Unlike flat surfaces, stairs demand more control and flexibility from the entire leg. When you climb, you lift your leg higher than normal.

When you go down, your body leans forward slightly while your leg lowers to the next step. For most people, this becomes second nature. But for prosthetic users, especially those with stiff ankles, stairs feel awkward and unsafe.

Without a rotating ankle, your foot can’t angle itself to match the slope of the stair. This can cause the heel to land too hard or the toe to drag. That changes how your body moves.

You might have to lean too far forward to get your foot up, or you may shuffle slowly down while gripping the railing tightly. Both methods are tiring and risky.

Stairs aren’t just difficult physically—they’re mentally exhausting. Each step feels like a decision. People start avoiding stairs altogether.

This can limit where they go and what they do. It’s not just a mobility issue; it becomes a lifestyle barrier.

How Ankle Rotation Eases Stair Climbing

With a rotating ankle, stairs become a different experience. The ankle shifts as you move, allowing the foot to land at the right angle on each step.

When climbing, it lifts slightly to help the toe clear the edge. When descending, it adjusts to let the heel touch down more gently.

This natural movement gives the user better control. There’s less stress on the knee and hip. You don’t need to swing the leg around to make the step.

The body stays upright, which keeps the center of gravity balanced. That alone makes a big difference in preventing falls.

One of the standout benefits is energy conservation. Stairs take a lot of effort. But when the prosthetic helps rather than resists, users can climb with less strain.

That means they stay active longer and recover faster. It opens up the possibility of taking stairs at home, at work, or in public without fear.

Making Downstairs Movement Safer

Going downstairs is often scarier than going up. You can’t always see where your foot will land, and gravity is working against you.

A rigid ankle increases the chance of catching the toe or losing balance. That’s where rotation makes an even bigger impact.

A prosthetic with ankle rotation allows the foot to drop at a natural angle. It softens the landing and reduces shock through the leg. It also gives better grip, since the foot stays in full contact with the step.

At Robobionics, we’ve focused on getting this balance right. Our bionic foot designs use controlled rotation to guide each step down, creating a rhythm that mimics a real leg. The result? Smoother, safer stair movement—even without a handrail.

Using a prosthetic leg changes how the whole body moves. When the ankle doesn’t rotate naturally, the user often ends up overusing other joints. The hips swing more than they should. The knees might bend or straighten awkwardly. Even the spine compensates, bending slightly forward or backward just to keep balance.

Beyond Movement: Comfort, Health, and Confidence

How the Right Ankle Reduces Body Strain

Using a prosthetic leg changes how the whole body moves. When the ankle doesn’t rotate naturally, the user often ends up overusing other joints. The hips swing more than they should.

The knees might bend or straighten awkwardly. Even the spine compensates, bending slightly forward or backward just to keep balance.

This can cause long-term issues like lower back pain, joint stiffness, and muscle fatigue. People might not notice it at first, but over weeks or months, the strain becomes real. What started as a mobility solution begins to feel like a source of discomfort.

Rotating ankles solve a big part of this problem. They align better with the natural flow of walking. Instead of forcing the leg to adjust to every surface, the ankle does the adjusting.

This leads to smoother, more even steps. The body stays upright. The shoulders stay relaxed. And over time, pain goes down.

Comfort is not just about softness or cushioning—it’s about movement that feels easy. When the prosthetic flows with you instead of working against you, you move more. You move better. You hurt less.

Daily Confidence Starts with a Single Step

For prosthetic users, confidence can be fragile. A small stumble or awkward moment can make them question their ability. This is especially true in public spaces. The fear of falling or slowing others down is real—and it can lead to isolation.

But when the prosthetic works naturally, people start trusting it. They stop looking down at their feet all the time. They start focusing on where they’re going instead of how they’ll get there. This shift in mindset is powerful.

Ankle rotation gives users that confidence. They know the foot will land properly. They feel the ground under them. They can adjust in real-time without thinking about it. This kind of ease builds emotional strength. It brings freedom, pride, and dignity.

We’ve seen users go from avoiding busy places to leading walks in their communities. We’ve watched people return to work, to school, to travel. This isn’t just about stairs—it’s about life.

Designed for Comfort and Wearability

Robobionics believes that even the most advanced prosthetic should feel like it belongs to you. That’s why we take time to fit each solution properly. We look at the user’s lifestyle, habits, walking pace, and living environment. A young athlete in Delhi needs different features than a retired teacher in Kerala. And they both deserve the best.

Our rotating ankle modules are compact, lightweight, and easy to maintain. They’re made from high-quality, durable materials that don’t add bulk or weight. The design is sleek and ergonomic. Nothing sticks out or causes discomfort while sitting or resting.

Many users tell us that, within a few weeks, they stop thinking of the prosthetic as separate. It becomes part of them. That’s the goal.

A Smarter Path to Mobility

Gamified Rehab: Making Movement Fun Again

Rehabilitation is key to success with any prosthetic. But traditional therapy can be boring or frustrating. That’s why Robobionics has introduced gamified home-based rehabilitation, turning training into an engaging part of daily life.

These programs use interactive tools, visual feedback, and progress tracking to help users improve their balance, timing, and response. It’s not about how fast you move—it’s about how well your body and prosthetic work together.

We guide users through stair simulations, balance challenges, and terrain adaptation—all from the comfort of their home. Progress feels like play, and results are real.

This approach is especially useful for children, older adults, or anyone who feels nervous about moving again. It builds skill and trust step by step.

Support That Doesn’t End at Fitment

We believe in long-term care. Our network of partners, like Omnify Prosthetics, ensures that users always have someone to turn to for help, whether it’s a simple tune-up or a more complex refit.

All Robobionics prosthetics, including those with rotating ankles, are made to be service-friendly. That means faster repairs, lower costs, and fewer delays. No need to ship it abroad or wait weeks. Our local clinics handle everything.

We also provide follow-up care, feedback sessions, and annual check-ins to make sure your device still suits your needs. Life changes—and your prosthetic should keep up.

In India, walking doesn’t just mean flat sidewalks and polished floors. It means potholes, temple steps, sloping ghats, dusty lanes, and standing barefoot for long hours during ceremonies or in queues. These unique situations make ankle flexibility even more important for real-world use.

Living Life Fully: How Ankle Rotation Fits into Everyday India

Navigating Cultural and Environmental Realities

In India, walking doesn’t just mean flat sidewalks and polished floors. It means potholes, temple steps, sloping ghats, dusty lanes, and standing barefoot for long hours during ceremonies or in queues. These unique situations make ankle flexibility even more important for real-world use.

A prosthetic without ankle rotation can make these tasks harder than they need to be. Imagine trying to squat or sit cross-legged without your ankle adjusting. Imagine visiting a relative’s home with different floor levels or navigating monsoon-drenched paths with a stiff, unresponsive foot.

At Robobionics, we’ve taken these details seriously. Our ankle rotation systems are built to manage everyday life—not just the clinical trial environment. They allow people to kneel for prayers, step onto buses, and handle sudden shifts in pace and terrain. These small movements are what make a big life.

Family Roles and Independence in the Indian Household

In many Indian families, people don’t just move for themselves—they move for others. Carrying groceries, helping kids get ready, cooking in the kitchen, or walking to local shops are part of daily life.

Independence is not a luxury; it’s expected. A prosthetic that restricts movement means relying on family members for help with tasks that were once easy.

Ankle rotation can restore a sense of duty and self-worth. It lets users bend, turn, lift, and stand for longer periods. It brings back fluidity and confidence. And it eases the pressure on caregivers too.

This matters in multi-generational homes where space is limited, and movement flexibility is key. It lets users participate fully—not just sit on the sidelines.

The Emotional Power of Natural Motion

The Psychology of Moving Like Everyone Else

There’s something powerful about being able to walk through a crowd without being noticed. It’s not about hiding your prosthetic—it’s about blending in, feeling normal, and not being stared at for how you move.

Stiff, robotic movements draw attention. They set people apart. But rotating ankles give fluidity. They bring back the rhythm of a natural step.

And that helps the mind relax. No more planning every movement. No more fear of losing balance in public. Just walking. Just being.

Over time, this reduces anxiety. It improves self-image. Users begin to focus on where they’re going—not what others are thinking. And that emotional freedom is priceless.

Many Robobionics users report not just physical improvement—but mental clarity. They smile more. They go out more. They push their limits.

In many professions—whether it's teaching, retail, agriculture, or factory work—mobility is essential. Standing for hours, moving from place to place, handling unexpected shifts in terrain—these are routine tasks for millions in India.

Unlocking Work and Career Opportunities

How Better Mobility Boosts Employability

In many professions—whether it’s teaching, retail, agriculture, or factory work—mobility is essential. Standing for hours, moving from place to place, handling unexpected shifts in terrain—these are routine tasks for millions in India.

A rigid prosthetic limits options. It might force someone to turn down a job or avoid seeking one at all. But a rotating ankle gives users more control over their bodies. They can stand longer, walk faster, and adapt to workplace movements.

Robobionics is already working with CSR programs that aim to reskill and empower prosthetic users. Our goal is not just movement—it’s employment, self-reliance, and social contribution.

We’ve seen firsthand how the right prosthetic can lead to job retention, promotions, or a return to entrepreneurship.

Safe Commuting and Public Transport Navigation

Indian public transport is a world of its own—fast-moving buses, crowded trains, and uneven platforms. It demands fast reflexes, quick turns, and good balance. For prosthetic users, this environment can feel like an obstacle course.

Ankle rotation helps with stepping onto buses, climbing station stairs, and turning through tight train aisles. It brings back the fluidity needed to handle crowds and small walking surfaces. This improves access—not just to jobs, but to education, healthcare, and society.

Mobility is not just about going from point A to point B. It’s about how you go. Confidently. Quickly. Freely.

Conclusion

Ankle rotation technology is more than just a technical upgrade—it’s a breakthrough in human movement. For prosthetic users, it transforms how they walk, climb, turn, and live. From busy city stairs to quiet village paths, from family life to public transport, this simple innovation empowers people to move with ease, safety, and dignity.

At Robobionics, we believe prosthetics should adapt to life—not the other way around. That’s why we design every solution with real people, real environments, and real futures in mind. Our rotating ankle systems are helping people across India walk freely, regain confidence, and take control of their lives again.

Whether you’re a user, caregiver, or clinician, now is the time to explore what modern movement feels like.

Book a free demo of Grippy™ today and take your first confident step forward.
Want personalized guidance? Contact our team and let’s build your mobility journey together.

Because movement is not just motion—it’s freedom.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.