Learn how prosthetics tuned to an amputee’s biomechanics can reduce energy use, enhance gait symmetry, and improve comfort during daily activities.

How Biomechanically Tuned Prosthetics Improve Energy Efficiency

Walking, running, or even standing still requires a surprising amount of energy. For someone using a prosthetic, it can take even more effort because the body has to work harder to move in a way that feels natural. Every small misalignment, every extra swing or drag, adds up, making daily life more tiring than it needs to be.

That is where biomechanically tuned prosthetics come in. By adjusting the prosthetic to match the user’s natural body movements, energy use can be reduced. Movements become smoother, easier, and more efficient.

Biomechanical tuning is the careful adjustment of a prosthetic to match how a person's body naturally moves. It is not just about fitting the prosthetic to the stump or making sure it stays attached. It is about looking at how the hips, knees, ankles, and even the spine move when someone walks, stands, or runs.

What Is Biomechanical Tuning in Prosthetics?

Understanding the Basics

Biomechanical tuning is the careful adjustment of a prosthetic to match how a person’s body naturally moves. It is not just about fitting the prosthetic to the stump or making sure it stays attached. It is about looking at how the hips, knees, ankles, and even the spine move when someone walks, stands, or runs.

When someone uses a prosthetic that is not tuned correctly, the body has to make small, extra movements to compensate. These small changes might not seem important at first.

But over time, they can lead to tiredness, joint pain, and even long-term injury. The person may feel like they are always fighting their own prosthetic instead of moving freely with it.

At Robobionics, biomechanical tuning is not a one-time adjustment. It is a careful process where we watch how a user moves, listen to how they feel, and make small changes until the prosthetic works with their body instead of against it.

Why Tuning Matters for Energy Efficiency

The body uses energy in everything it does. A well-tuned prosthetic helps the body use that energy wisely. When the prosthetic matches the body’s natural rhythm, each step becomes easier.

There is less wasted movement, less strain on the muscles, and less fatigue at the end of the day.

Imagine riding a bicycle with tires that are slightly flat. You can still move forward, but you have to work harder than if the tires were fully inflated.

The same is true for an untuned prosthetic. It forces the body to use more energy just to do normal activities.

Proper tuning allows the body to move more efficiently. Walking feels lighter. Standing feels steadier. Running feels more powerful. Most importantly, the user feels less exhausted and more willing to stay active.

At Robobionics, we see energy efficiency not just as a technical goal, but as a way to give people their daily lives back.

When users feel less tired, they are free to do more — whether it is working, playing, exercising, or simply enjoying time with family and friends.

How Tuning Helps with Balance and Comfort

Good biomechanical tuning also improves balance. When a prosthetic moves naturally with the body, it is easier to keep the body upright and steady.

This reduces the risk of falls and accidents, which can be a major concern for prosthetic users, especially as they get older.

Comfort is another major benefit. When the prosthetic fits the movement, there is less rubbing, less slipping, and fewer pressure points.

Users often tell us that after proper tuning, their prosthetic feels like it “disappears” — it becomes so natural that they stop noticing it with every step.

At Robobionics, we treat comfort and energy efficiency as two sides of the same coin. A comfortable prosthetic that moves efficiently is one that a user will want to wear all day, every day. And that makes a real difference in both health and happiness.

The first step in biomechanical tuning is not about adjusting bolts or tightening straps. It begins with careful observation. Prosthetists spend time watching how the user walks, stands, sits, and moves in different environments. They look for small signs that something is not right — a slight limp, uneven hip movement, a tilt of the shoulders, or a quick shift of weight from side to side.

How Prosthetists Perform Biomechanical Tuning

Careful Observation and Assessment

The first step in biomechanical tuning is not about adjusting bolts or tightening straps. It begins with careful observation.

Prosthetists spend time watching how the user walks, stands, sits, and moves in different environments. They look for small signs that something is not right — a slight limp, uneven hip movement, a tilt of the shoulders, or a quick shift of weight from side to side.

These signs reveal how the body is reacting to the prosthetic. Sometimes, a user will not even notice the small adjustments they are making. But an experienced eye can spot them quickly.

At Robobionics, we use a mix of simple observation and advanced motion analysis tools to get a complete picture. We believe that both the human eye and modern technology are important when tuning a prosthetic to the body’s natural flow.

Listening to the User’s Experience

While watching the user move is important, listening to them is just as critical. Every person feels their prosthetic differently.

Some might feel pressure in the lower back after walking a short distance. Others might feel like they are dragging their foot. Some might not feel pain but notice that they get tired very quickly.

These experiences tell us where the prosthetic may not be supporting the body properly. Sometimes the problem is not where the user feels it but somewhere else entirely. For example, a sore hip might be caused by a foot angle that is slightly wrong.

At Robobionics, we take time to ask the right questions and listen carefully. Our users are the true experts in how their prosthetic feels day after day.

Making Small, Precise Adjustments

Once the issues are understood, the prosthetist begins making small adjustments. These might include changing the alignment of the socket, adjusting the angle of the knee joint, repositioning the foot, or fine-tuning the tension in springs and dampers.

Each adjustment is tested in real time. The user walks, the movement is observed, feedback is gathered, and adjustments are refined. This process continues until the prosthetic and the body move together in harmony.

At Robobionics, we believe in patience during tuning. Rushing leads to mistakes. Taking time to find the perfect alignment leads to a prosthetic that not only moves better but also feels better for the user every single day.

Training the Body to Move Naturally Again

After tuning, the journey is not over. The body needs time to get used to the new, more efficient movement.

Muscles that were overcompensating might relax. Joints that were working too hard might start moving more naturally.

That’s why we offer guided training and rehabilitation as part of the tuning process. Walking with a tuned prosthetic feels different, and users often need a little coaching to trust their new movement patterns.

Over time, this training helps users rebuild strength, confidence, and endurance.

At Robobionics, we see biomechanical tuning as a full-circle process — observe, listen, adjust, train, and support. Only through this full journey can we unlock the full potential of both the prosthetic and the person using it.

Walking is one of the most basic movements we do every day. Yet for someone with a prosthetic, it can feel like climbing a hill even on flat ground if the prosthetic is not tuned properly. Every extra sway, every slight uneven step adds to the amount of effort needed.

How Biomechanically Tuned Prosthetics Save Energy in Daily Life

Making Walking More Natural and Less Tiring

Walking is one of the most basic movements we do every day. Yet for someone with a prosthetic, it can feel like climbing a hill even on flat ground if the prosthetic is not tuned properly.

Every extra sway, every slight uneven step adds to the amount of effort needed.

A biomechanically tuned prosthetic reduces unnecessary movements. It lines up the hips, knees, and ankles so that the body can move in a straight, smooth line.

The foot strikes the ground at the right angle, and the knee bends and straightens at the right moments. These small improvements add up step after step, reducing the energy used with each stride.

At Robobionics, we have seen how even small adjustments in prosthetic alignment can lead to huge changes in how much energy users need to walk through their day.

A smoother walk means a longer, more active life with less fatigue and discomfort.

Standing Still Without Strain

Many people do not realize how much energy it takes to simply stand still. Balancing upright requires small but constant muscle activity.

When a prosthetic is not tuned well, the body leans or compensates, causing muscles to work overtime just to keep balance.

With a properly tuned prosthetic, standing becomes much more effortless. The body can find a natural center of gravity without needing to tense or shift constantly.

This reduces strain on the lower back, hips, and even the non-amputated leg, which often ends up carrying more weight when balance is poor.

At Robobionics, one of our tuning goals is always to improve standing balance. Users often tell us that after proper adjustment, they feel steadier, more relaxed, and able to stand comfortably for much longer periods without pain or fatigue.

Helping with Running and Quick Movements

Running, jumping, or even quick stepping onto a curb requires a burst of energy and perfect timing between different parts of the body. If a prosthetic is out of tune, that timing is off. The result is more effort spent controlling movement and less energy driving forward.

Biomechanically tuned prosthetics help the user recover that natural spring in their step. The knee bends and extends at the right moments. The foot rolls off the ground smoothly. The muscles work together efficiently, not against each other.

At Robobionics, we work closely with users who want to stay active, whether they are casual runners or sports enthusiasts.

By tuning the prosthetic to match the natural rhythm of running, we help users enjoy sports, fitness, and outdoor activities with much less tiredness and greater joy.

Reducing Wear and Tear on the Body

Using extra energy to move every day does not just lead to tiredness. Over time, it can cause serious wear and tear on the body.

Extra pressure on joints can lead to early arthritis. Overworked muscles can cause chronic pain. An uneven gait can even affect the spine.

Biomechanically tuned prosthetics protect the body from these hidden dangers. By allowing the body to move in its natural pattern, tuned prosthetics spread forces evenly, reduce pressure on joints, and let muscles work the way they are supposed to.

At Robobionics, we believe that every adjustment we make today saves our users from health problems tomorrow.

A well-tuned prosthetic is not just about feeling better today — it is about protecting the body for years to come.

One of our users, a college student from Lucknow, struggled with constant tiredness. Even a short walk across campus left him feeling drained. His first prosthetic was fitted quickly without much tuning. Every step felt like a battle between his body and the device.

Real-World Stories: How Biomechanical Tuning Transformed Lives

Walking Without Fear of Fatigue

One of our users, a college student from Lucknow, struggled with constant tiredness. Even a short walk across campus left him feeling drained.

His first prosthetic was fitted quickly without much tuning. Every step felt like a battle between his body and the device.

When he came to Robobionics, we spent time observing his movement and listening to his concerns. We found small misalignments that forced his hips and lower back to work harder than necessary.

After careful tuning — adjusting foot angles, knee alignment, and socket fit — the change was immediate. His walking became smoother, and the heavy feeling in his back disappeared.

He told us that for the first time, he could move across campus, attend classes, and still have energy left at the end of the day. For him, tuning did not just save energy; it gave him his full day back.

Returning to Active Life

Another user, a shop owner from Jaipur, had been active all his life. After losing his leg, he feared he would never be able to manage the daily hustle of running his small business.

His first prosthetic worked well enough for standing but left him exhausted by lunchtime.

After a biomechanical review at Robobionics, we realized his gait cycle was uneven. His foot placement was too far ahead, causing unnecessary strain with every step.

We tuned his prosthetic carefully, rebalancing his stance and stride. With these adjustments, his energy levels improved dramatically.

He could now move through his shop, manage deliveries, and interact with customers without feeling like he had run a marathon. His workday stretched longer, and his confidence grew stronger.

Moving Freely Again

We also remember a young woman from Kochi who loved dance and movement. After her amputation, she missed the feeling of moving with grace.

When she came to Robobionics, her main goal was not just walking — it was dancing again.

Through careful biomechanical tuning, we crafted a prosthetic that supported her balance, timing, and rhythm. Step by step, she rebuilt her skills.

She may not perform professional routines, but today she dances at home, at weddings, and at community events. Her movements are filled with joy, not struggle. She often shares videos with us, showing the beauty and freedom that come from a well-tuned prosthetic.

At Robobionics, these stories are at the heart of what we do. Each one shows that biomechanical tuning is not just about saving a few calories of energy. It’s about saving dreams, restoring passions, and helping people live fully again.

When we talk about prosthetics, most people first think about the physical side — walking better, running faster, standing longer. But what often matters just as much is how the prosthetic affects a person’s mind and emotions.

The Psychological Impact of Biomechanical Tuning on Users

How Better Movement Builds Mental Strength

When we talk about prosthetics, most people first think about the physical side — walking better, running faster, standing longer. But what often matters just as much is how the prosthetic affects a person’s mind and emotions.

Using a prosthetic that feels wrong can quietly wear someone down. Every awkward step, every stumble, every tired moment becomes a reminder that movement is harder now. It chips away at confidence over time.

Some users may even avoid activities they once loved, not because they physically cannot do them, but because the effort feels too overwhelming.

Biomechanical tuning changes that experience completely. When the prosthetic matches the natural way the body wants to move, each step becomes easier.

The user no longer needs to think about every move or constantly worry about tripping or tiring out too soon. Movement becomes automatic again — not perfect, but much closer to what it once was.

At Robobionics, we often see that as users’ movements improve, their mindset shifts too. They walk taller. They smile more.

They start thinking less about what they can’t do and more about what they want to try next. It’s not just a physical transformation. It’s a deep emotional one too.

Rebuilding Trust in the Body

After limb loss, many users struggle to trust their bodies again. Simple tasks like walking down stairs or standing on a bus feel dangerous.

Even with a prosthetic, users often move carefully and slowly, always holding back just in case something goes wrong.

Biomechanical tuning helps rebuild that broken trust. When the prosthetic supports the body properly, the user can lean into movement with less fear.

They find their balance without having to think about it. They move faster, react quicker, and recover from missteps without panic.

Every successful movement, no matter how small, becomes a building block for trust. And trust leads to independence.

At Robobionics, we believe that true independence is not just about physical ability. It’s about trusting yourself to move freely and safely through the world again.

Reducing Cognitive Load and Emotional Fatigue

Moving with an untuned prosthetic is mentally exhausting. Users have to think about every step, every adjustment, every shift in terrain.

That mental work adds up during the day, causing emotional fatigue even when the body isn’t sore.

A properly tuned prosthetic reduces that cognitive load. Movements feel automatic again, freeing up mental space for other things — for conversations, for enjoying surroundings, for focusing on work or play instead of worrying about walking.

This relief from constant thinking is powerful. Many users tell us that after tuning, they feel “lighter” not just in their legs, but in their minds. They describe days that feel easier, calmer, and more fulfilling.

At Robobionics, we recognize that saving physical energy is important — but saving mental and emotional energy is just as vital.

Our tuning process is designed to support both the body and the mind, helping users live richer, fuller lives.

Encouraging Reconnection with Passions and Dreams

When moving becomes easier and thinking about movement fades into the background, something beautiful happens: users start to reconnect with their passions.

Some rediscover old hobbies like cycling, dancing, or hiking. Others simply find joy in everyday moments — chasing after their children, playing with pets, exploring new places without fear.

The prosthetic stops being a barrier and becomes a bridge back to the activities that give life meaning.

Biomechanical tuning plays a key role in this journey. By aligning the prosthetic with the user’s natural movement, we open the door to these possibilities again.

At Robobionics, seeing a user smile after a morning jog or a dance at a family wedding reminds us that our work is not just about mechanics. It’s about helping people dream again — and live those dreams fully.

The future of prosthetic tuning is full of exciting possibilities. Already, new technologies are helping prosthetists measure body movements more accurately than ever before. Motion capture systems, wearable sensors, and 3D gait analysis tools allow us to see tiny details that the human eye might miss.

The Future of Biomechanical Tuning in Prosthetics

Smarter Technology for Smarter Movement

The future of prosthetic tuning is full of exciting possibilities. Already, new technologies are helping prosthetists measure body movements more accurately than ever before. Motion capture systems, wearable sensors, and 3D gait analysis tools allow us to see tiny details that the human eye might miss.

Soon, tuning will not only depend on observation and feedback. Real-time data will guide adjustments with pinpoint precision.

Prosthetics could even come with built-in sensors that automatically fine-tune themselves throughout the day, depending on the user’s activity and environment.

At Robobionics, we are closely watching these developments. We are working to bring smarter solutions to our users — not just smarter prosthetics, but smarter ways of fitting and tuning them to each person’s needs.

Personalized Prosthetics Designed for Each Body

In the near future, prosthetics will be made with even more personalization. Instead of choosing from a few standard models, users might get devices designed specifically for their body, their gait, and their lifestyle.

Using tools like 3D printing, prosthetists will be able to create sockets, feet, and knees that are unique to each user.

This kind of personalization will make biomechanical tuning faster and more effective. Instead of adjusting a standard prosthetic to fit the user, we will build prosthetics that are already closer to perfect from the start.

At Robobionics, we are committed to making personalization not a luxury but a standard part of prosthetic care. Because every body is unique, every prosthetic should be too.

Combining Biomechanics with Artificial Intelligence

Another exciting direction is the use of artificial intelligence (AI) to improve tuning. AI could learn how a user moves over days, weeks, or months, and suggest small adjustments to keep the prosthetic working at its best.

It could notice when the user is getting stronger or when movement patterns change due to age, weight, or new activities.

This would mean that tuning would no longer be something done once or twice a year. It would become an ongoing process that happens quietly in the background, keeping the prosthetic aligned with the user’s life at all times.

At Robobionics, we believe that combining human care with smart technology is the future. We are exploring ways to bring AI and biomechanics together to create prosthetics that evolve naturally with the people who use them.

Making Advanced Tuning Accessible to Everyone

Perhaps the most important future goal is making these advances available to everyone, not just a few. High-tech solutions must be affordable, easy to maintain, and available close to home.

Biomechanical tuning should not be something special — it should be part of every prosthetic journey from the start.

At Robobionics, we are working hard to make this vision a reality. By building strong partnerships with local clinics, using local manufacturing, and training more prosthetists across India, we are bringing high-quality biomechanical care to more people every day.

The future of prosthetics is not just about walking better. It’s about living better. And at Robobionics, we are proud to be part of building that future, step by step.

Conclusion

Biomechanically tuned prosthetics are not just about making walking easier. They are about giving people back their energy, confidence, and freedom. By carefully matching the prosthetic to the natural way the body moves, we reduce fatigue, prevent injuries, and make every step feel more natural and effortless.

At Robobionics, we believe every person deserves a prosthetic that works with them, not against them. Through careful tuning, deep listening, and constant innovation, we help our users move through life with greater ease and joy.

The future holds even greater promise, with smarter tools, better materials, and more personal care. But even as technology advances, one thing will always stay the same: our commitment to helping every user move with strength, comfort, and pride.

Because when the prosthetic fits the person — perfectly — the possibilities are endless.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.