Master the techniques to train for proper weight transfer with a prosthetic leg and enhance your balance, mobility, and gait.

How to Train for Proper Weight Transfer with Your Prosthetic Leg

Learning to walk again with a prosthetic leg is more than just putting one foot in front of the other. One of the most important — and most overlooked — parts of this journey is learning how to shift your weight the right way. This is called weight transfer, and it’s what helps you stay balanced, walk smoothly, and avoid injuries.

If you’ve just received your prosthetic leg, or even if you’ve been using one for a while, mastering weight transfer will change how you move. It makes every step easier and more natural. But it takes time, practice, and the right kind of training.

Weight transfer happens every time you move. Whether you’re shifting your body to stand up, take a step, turn around, or climb a stair, your body is quietly moving your weight from one leg to the other. For people with both natural legs, this is automatic. But when you use a prosthetic leg, this movement needs to be re-learned.

Understanding What Weight Transfer Really Means

Weight transfer happens every time you move. Whether you’re shifting your body to stand up, take a step, turn around, or climb a stair, your body is quietly moving your weight from one leg to the other.

For people with both natural legs, this is automatic. But when you use a prosthetic leg, this movement needs to be re-learned.

Why It Matters

If your body doesn’t transfer weight properly onto your prosthetic leg, you may start to lean heavily on your healthy leg.

Over time, this creates more problems — joint pain, uneven posture, back aches, or even worn-out muscles. You might also walk with a limp or hesitate during movement, which can make you feel less confident.

Proper weight transfer helps your body stay upright and balanced. It also helps the prosthetic work the way it’s designed to.

When you step evenly, the foot and knee joints (if you use an above-knee prosthetic) respond better. You use less energy, feel more stable, and reduce the risk of falling or slipping.

How the Body Learns Movement Again

Your brain and your body have to talk to each other again in a new way. The signals from your brain used to go to your full leg.

Now, those signals must guide the muscles around your residual limb, hips, and core to work with the prosthetic. This takes practice.

Most people don’t realize how much we rely on feeling from our feet and joints to tell us where we are in space.

When you lose part of a leg, those signals change. That’s why people often feel unsure or off-balance in the beginning — the brain is still adjusting to a new kind of feedback.

Starting with Small Movements

Weight transfer training doesn’t begin with walking. It begins with learning to shift your weight side to side while standing still.

You’re teaching your body that your prosthetic leg can hold you — safely and strongly. At first, this might feel scary. But with support, your confidence will grow.

In our clinics, we often start by having users stand between parallel bars or near a wall. We ask them to stand tall, then gently shift their body weight toward the prosthetic leg and hold that position for a few seconds.

It’s a simple move, but it tells the brain that it’s okay to trust the leg. Over time, these seconds become steps.

This kind of training is important for both transtibial (below-knee) and transfemoral (above-knee) users. However, the techniques vary slightly, because each person has a different set of muscles helping with the movement.

Below-knee users rely more on the knee and ankle area, while above-knee users use more hip and core strength to control their prosthetic.

Before we move on to walking, it’s important to lay a strong foundation. If your posture is off, your balance will be off. If your muscles are weak, your steps will be uneven.

Getting the Basics Right Before You Walk

Before we move on to walking, it’s important to lay a strong foundation. If your posture is off, your balance will be off. If your muscles are weak, your steps will be uneven.

So, the early days of training are not just about walking — they’re about preparing your body to walk well.

Posture Makes a Difference

The way you hold your body affects everything — how you move, how much energy you use, and how comfortable you feel. When people first start using a prosthetic leg, it’s common to lean forward, tilt the hips, or favor the healthy leg. These habits are understandable, but they need to change.

Good posture means standing with your shoulders back, head up, and hips even.

When your spine is straight and your weight is spread evenly between both legs, your prosthetic can support you better. You’re also less likely to get tired quickly.

We work with users in front of mirrors so they can see their posture. Many are surprised at how small corrections — like standing taller or relaxing the shoulders — make their movements easier and more stable.

Engaging the Core

You may think your legs do all the work when you walk. But actually, your core — the muscles around your stomach, lower back, and sides — is just as important.

Your core helps keep your body centered when your weight shifts. Without it, you’ll wobble or lean too much.

That’s why we include core strengthening in weight transfer training. Simple seated exercises, light stretches, or balance drills help activate these muscles.

The stronger your core, the easier it is to stand and step with confidence.

Balance Is Not Just About Legs

When we think of balance, we often think of our feet. But balance is about the whole body. It’s about how your arms swing, how your eyes focus, and how your brain reads the ground beneath you.

For prosthetic users, balance must be re-trained from the ground up.

Some exercises we use include standing on soft surfaces, walking in a straight line, or gently turning the head while standing still. These activities challenge the brain and body to react together and build a better sense of stability.

Balance training also helps reduce the fear of falling. Once you trust your balance, you walk more freely — and that trust begins with proper weight transfer.

Once your body is ready, it's time to start walking. This is where weight transfer training becomes real. Every step involves shifting your entire body weight from one side to the other, and when you’re using a prosthetic leg, that shift must be smooth, steady, and strong.

Learning to Walk with Purpose

Once your body is ready, it’s time to start walking. This is where weight transfer training becomes real.

Every step involves shifting your entire body weight from one side to the other, and when you’re using a prosthetic leg, that shift must be smooth, steady, and strong.

The First Steps

When you start walking with a prosthetic, your natural instinct may be to protect the limb by not putting too much weight on it. But this causes problems.

You begin to limp, lean on your other leg, and take uneven steps. That uneven pressure wears down your joints and throws off your balance.

To walk well, you have to teach your body that the prosthetic leg is strong enough to carry you. This doesn’t happen overnight, but it does happen with practice.

At Robobionics, we guide users step by step — literally. First, we help users take slow, controlled steps between handrails or bars. Each step focuses on shifting weight fully onto the prosthetic side before lifting the other foot.

It feels strange at first. Many people hesitate, worried that the prosthetic won’t hold. But with each session, that fear fades.

We also focus on foot placement. The heel of your prosthetic foot should land first, then roll forward onto the toe. This mimics the motion of a natural step.

Some users try to land flat-footed to avoid pressure, but this leads to stumbles and stiffness. Rolling through the step, even slowly, teaches your brain and muscles how to move again.

Timing and Rhythm

Walking is about timing. Your feet should move in rhythm, like a slow drumbeat — left, right, left, right. But when one leg is artificial, keeping that rhythm can be tricky.

That’s why we often use metronomes or simple beats to help people walk in sync. This doesn’t just sound nice — it helps your brain learn when to shift weight and how long to stay on each leg.

With rhythm, your steps become more natural, and your confidence grows.

For transfemoral users (above-knee), timing is even more important. You need to engage your hip at the right moment to help the knee swing forward.

If you move too early or too late, the prosthetic knee may not respond properly. Training this rhythm takes time, but once it clicks, walking becomes much easier.

Navigating Different Surfaces

Not every surface is flat and smooth. So part of weight transfer training includes learning to walk on grass, tiles, gravel, ramps, and stairs. Each surface feels different underfoot, and your body has to adjust.

On soft or uneven ground, your prosthetic foot may not grip the same way. This means you have to trust your weight transfer even more. Stepping gently and rolling through the foot becomes crucial.

Some users feel nervous walking on new surfaces, so we train in safe environments first, using mats or balance boards to simulate different textures.

Stairs and ramps need special focus. With transtibial prosthetics (below-knee), users can often manage stairs by using the handrail and stepping up with the strong leg first.

For transfemoral users, stairs are more difficult. Since there’s no natural knee to help push the body up, users must rely more on the hip and core muscles.

That’s why strength training is always part of weight transfer training. You need strong hips and thighs to control your body when the ground shifts or when stepping upward.

Managing Turns and Direction Changes

Walking straight is one thing. Turning is another. It requires a different kind of weight shift — usually in the middle of a step — and that can feel unstable at first.

We train users to practice slow, small turns while standing still before doing them while walking. Turning involves moving your weight over your prosthetic leg and pivoting slightly. If you’re afraid of putting pressure on the limb, you’ll hesitate, and that hesitation can lead to missteps.

With practice, turns become more natural. We teach users to look where they want to go, move their shoulders first, then follow with their hips and feet. This helps create a fluid motion and prevents jerky, off-balance turns.

Over time, these changes — walking straight, stepping onto different surfaces, making turns — start to feel normal. They all rely on one thing: transferring your weight the right way, at the right time.

Relearning to walk with a prosthetic leg isn’t just about muscles, joints, and balance. It’s also about mindset. Your brain needs just as much training as your body, especially when it comes to weight transfer. You need to believe that your prosthetic leg can hold you. You need to feel safe standing tall and stepping forward.

Training Your Mind as Well as Your Body

Relearning to walk with a prosthetic leg isn’t just about muscles, joints, and balance. It’s also about mindset. Your brain needs just as much training as your body, especially when it comes to weight transfer.

You need to believe that your prosthetic leg can hold you. You need to feel safe standing tall and stepping forward.

Overcoming Fear of Falling

One of the biggest hurdles during training is fear. Many people worry that if they shift all their weight onto their prosthetic, it might give out, or they might fall.

That fear is real, and it slows progress. Even after multiple sessions of physical rehab, users often take short, uneven steps simply because they don’t fully trust their prosthetic yet.

The only way to overcome this is through safe, repeated exposure. Standing between parallel bars. Practicing slow shifts of weight while holding a therapist’s hand.

Repeating small steps until they become second nature. Each small success — even standing on the prosthetic side for a few seconds — builds courage.

We also encourage users to share their progress, speak openly about their fears, and celebrate every win, no matter how small. Confidence is not built all at once. It’s built one step at a time.

Visual and Mental Cues

Your eyes play a bigger role in weight transfer than you might think. Looking straight ahead rather than down at your feet helps improve posture and balance. It also trains your body to rely on natural motion instead of overthinking every step.

We teach users to use mirrors when training, especially early on. Watching yourself shift weight onto your prosthetic leg helps connect what you feel with what you see.

It builds awareness of posture and helps correct any habits like leaning or limping.

Mental cues also help. Telling yourself simple commands like “stand tall,” “step smooth,” or “roll through the foot” can guide your movement. Over time, you don’t have to say it — your body remembers.

Using the Right Tools at the Right Time

Technology can make training easier. Some prosthetic legs come with smart components, like microprocessor-controlled knees or adaptive ankle joints.

These devices can adjust to your movement and help with stability, especially on slopes or uneven ground.

But even with basic prosthetics, weight transfer training is still possible. Simple tools like balance pads, rails, resistance bands, or foam mats can provide just enough challenge to improve your skill without adding risk.

At Robobionics, we also use gamified rehab tools. These allow users to perform movement tasks in a fun, interactive way — like playing a game that rewards them for keeping balance or stepping correctly.

It turns practice into play, which motivates people to stay consistent. And consistency is what creates real improvement.

The Role of Professional Support

No one should go through this journey alone. Working with a trained physiotherapist or rehab specialist makes a huge difference. These professionals can see the small details in how you move and help correct mistakes before they become habits.

Many users don’t even realize they’re favoring one side or locking their knees while walking. A therapist can guide your posture, adjust your prosthetic alignment if needed, and suggest new exercises when you’re ready.

We also encourage users to follow up regularly. Even if your walking feels good now, changes in your body — like weight gain or muscle loss — can affect how your prosthetic fits.

And that directly affects weight transfer. A small tweak to the socket or foot alignment might be all it takes to feel balanced again.

Dealing with Setbacks

Not every day will be perfect. Some days your limb may feel sore. Some days you may feel tired or frustrated. That’s normal.

Weight transfer training takes time. If you miss a step or feel off balance, it doesn’t mean you’re failing — it means your body is still learning.

The key is not to stop. Rest when needed, but return to the routine. Progress may feel slow, but each small effort adds up.

We remind our users often: walking is not a race. It’s a process. And with every good day, you get stronger, more balanced, and more in control.

We’ve seen it happen — users who once struggled to stand now walk confidently through parks, offices, and homes. The turning point was always the same: learning how to transfer their weight correctly.

As you build your skills in weight transfer, your muscles need to catch up with your intentions. Strength is the hidden support system that holds your body upright, keeps your steps steady, and gives you the power to move without fear. Without strong muscles, weight transfer becomes harder and less reliable.

Strengthening Your Body for Better Weight Transfer

As you build your skills in weight transfer, your muscles need to catch up with your intentions.

Strength is the hidden support system that holds your body upright, keeps your steps steady, and gives you the power to move without fear. Without strong muscles, weight transfer becomes harder and less reliable.

Building Lower Body Strength

Your legs carry your weight, but after amputation, the load isn’t always shared equally. That’s why strengthening both legs is important — not just the side with the prosthetic.

For transtibial users, the remaining muscles around the knee and ankle still play a big role in movement. Exercises that focus on the quads, calves, and hamstrings help provide support when standing or walking.

Gentle squats, leg lifts, and resistance band movements can wake up these muscles and prepare them to bear more load.

For transfemoral users, the hip becomes the new powerhouse. Since the knee is missing, the hip has to lift and guide the prosthetic leg forward. This takes more energy and control.

Strengthening the hip flexors, glutes, and core muscles is essential. Even seated or lying-down exercises can help build that control and improve the way weight is passed from one side to the other.

Core Stability: Your Hidden Superpower

Your core keeps everything centered. It’s the area that helps you stay balanced when you stand on your prosthetic, when you turn, or when you lift your foot off the ground.

If your core is weak, your body may wobble during movement, and your weight transfer will be shaky.

Simple core exercises — like tightening your stomach muscles while sitting or standing — can activate this region.

Over time, you can progress to more active movements like bridges, planks, or stability ball workouts. These don’t need to be intense or long. What matters is consistency and control.

At Robobionics, we often include gentle yoga-style movements and guided balance tasks to activate the core. Many users are surprised to see how much these small exercises improve their walking, posture, and endurance.

Endurance and Energy Management

Walking with a prosthetic takes more energy than walking with two natural legs. This is especially true for transfemoral users, who burn more calories with every step.

That’s why building endurance — the ability to stay active longer without getting tired — is just as important as building strength.

Endurance helps your muscles stay active during longer walks, longer days, or more demanding activities like climbing stairs or walking outside.

Training for endurance doesn’t mean running or lifting heavy weights. It starts with walking a bit more each day, standing a little longer, and taking breaks without losing momentum.

We work with users to slowly increase their stamina through daily tasks — walking to the gate, then to the end of the street, then around the block.

These small milestones build confidence and teach the body to manage weight shifts without needing to stop every few steps.

Listening to Your Body

As you strengthen your body, it’s also important to listen to it. Discomfort is normal when trying something new, but pain is not.

If you feel sharp pain while shifting your weight or standing on your prosthetic, it could mean something’s off — with the fit, the alignment, or the movement.

We always recommend keeping a journal of how your body feels after each practice session. Did one side get sore? Did you feel unsteady during turns? These notes help identify patterns and guide adjustments.

Rest is also part of training. Muscles need time to rebuild after they’ve been used. Overworking your body can lead to fatigue or injury. Balancing practice with recovery creates long-term progress that’s sustainable and safe.

Nutrition and Hydration Matter Too

You might not think food and water affect your walking, but they do. A healthy diet supports muscle repair, keeps your energy steady, and helps you recover faster from training. Staying hydrated also keeps your joints and muscles working smoothly.

In India’s hot climate, dehydration is common and can affect your energy levels during rehab. Drinking enough water before and after training can reduce cramps, improve focus, and support smoother movements.

Eating enough protein, fresh fruits, and whole grains supports your body’s healing process, especially after surgery or intense therapy. When your body feels good on the inside, it shows on the outside — in how you stand, walk, and carry your weight.

Training for proper weight transfer with a prosthetic leg is not a one-time lesson. It’s a daily habit. The more you practice, the more natural your movements become. But this kind of progress requires patience and consistency.

Staying Consistent and Committed

Training for proper weight transfer with a prosthetic leg is not a one-time lesson. It’s a daily habit. The more you practice, the more natural your movements become. But this kind of progress requires patience and consistency.

We’ve seen users go from taking just two or three steps at a time to walking through their entire neighborhood with ease.

Not because they had expensive devices or perfect bodies, but because they showed up, every day, and worked on their balance, strength, and mindset.

Consistency doesn’t mean pushing through pain. It means showing up with intention. Some days might feel easy, others difficult. Some sessions might feel like a breakthrough, others might feel like you’re moving backward.

But over time, those little steps stack up. They build a body — and a brain — that understands how to move again.

Keep your training simple. Choose a few exercises that feel good and do them regularly. Practice weight shifts while brushing your teeth, standing in the kitchen, or waiting for the bus.

Use everyday moments to remind your body how to stay balanced. Let each movement be an opportunity to grow stronger.

Asking for Help When You Need It

This journey is not something you have to do alone. If something doesn’t feel right — if walking feels harder than it should, or if pain becomes a part of your routine — reach out. Talk to your prosthetist, your rehab team, or your support group.

A small adjustment to your socket or foot alignment could fix weeks of discomfort. A single rehab session could unlock the reason you’ve been feeling off balance. Getting help is not a step back — it’s a smart step forward.

At Robobionics, we encourage all users to stay in touch. Whether you need a fitting readjustment, updated training, or just someone to walk you through new movements, we’re here. Every person’s journey is unique, and your prosthetic experience should match your life — not the other way around.

Conclusion

Training your body to shift weight properly with a prosthetic leg is one of the most important skills you’ll ever learn. It affects how you stand, how you walk, how you feel, and how you live. It’s not just about taking steps — it’s about taking ownership of your movement and trusting your body again.

Start small. Move with care. Stand tall, even when it feels hard. And remember, each step forward — no matter how small — is a victory worth celebrating.

At Robobionics, we believe in restoring more than just mobility. We believe in restoring independence, confidence, and joy. If you’re ready to start your journey or need help improving your balance and comfort, we’re here for you.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

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TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.