Explore how pediatric prosthetic sockets are designed to support growth, mobility, and comfort in children with limb differences.

Pediatric Socket Design: Adapting to Growing Residual Limbs

Designing prosthetics for children is not just about engineering. It’s about understanding growth, movement, comfort, and most of all — change. Unlike adults, children are constantly growing. Their bodies evolve quickly, and with that, so do their prosthetic needs. At Robobionics, we believe that a prosthetic socket for a child is more than just a shell. It’s a second skin. One that must fit just right, allow freedom to play, adapt to change, and still offer the stability and function required to live an active, joyful life.

Fitting a child with a prosthetic is one of the most rewarding yet challenging things we do. Not because of technical limitations, but because children are dynamic. Their bodies, preferences, and abilities shift at a pace that keeps prosthetists and parents on their toes. The socket — the part that connects the limb to the prosthesis — plays the most crucial role. It’s where comfort meets control.

When it comes to designing sockets for kids, growth is not just expected — it's guaranteed. The biggest challenge isn’t just fitting a socket today, but ensuring it stays functional, safe, and comfortable as the child grows tomorrow, next week, and six months down the line.

Understanding Growth in Pediatric Residual Limbs

When it comes to designing sockets for kids, growth is not just expected — it’s guaranteed. The biggest challenge isn’t just fitting a socket today, but ensuring it stays functional, safe, and comfortable as the child grows tomorrow, next week, and six months down the line.

Growth Isn’t Linear

Children don’t grow at a constant pace. One month they may show minimal change, and then suddenly, they shoot up in height. The same applies to the shape and volume of their residual limb.

Sometimes, it widens. Sometimes, the length increases. At times, the limb becomes more muscular due to increased physical activity or therapy.

This kind of unpredictable growth makes it nearly impossible to create a “one-size-fits-all” or long-term socket without some level of adjustment built in.

If ignored, it can lead to skin irritation, pressure sores, and a decline in mobility or willingness to wear the prosthesis.

Volume Fluctuations Are Common

Even within a short span of time, a child’s residual limb might swell or shrink. This can happen due to changes in temperature, activity level, or even hydration.

A socket that fits perfectly in the morning may become too tight by evening. This makes volume management a critical part of pediatric socket design.

That’s why socket designs must be flexible — not just in terms of material, but in how easily they can be adjusted, relined, or replaced.

The Psychological Side of Growth

Children are not just small adults. They think and feel differently. When their prosthesis no longer fits well, it doesn’t just cause physical pain. It creates frustration.

They may begin to avoid using the limb altogether. They might struggle to explain what’s wrong or why they feel uncomfortable. That’s why designing sockets for them isn’t just a technical job; it’s deeply human.

A child must feel that their prosthesis is a part of them — not a burden. If the socket becomes uncomfortable, they lose trust in it. And once that trust is lost, it takes time and effort to build it back.

Bone Growth and Epiphyseal Plates

The medical side of growth plays a big role too. In children, the ends of their long bones contain growth plates, known as epiphyseal plates.

These areas are responsible for bone lengthening. If a socket applies too much pressure here, it can affect bone development.

Worse, it might cause deformities or pain that impacts not just the residual limb but the whole skeletal structure over time.

So, sockets must avoid these growth-sensitive zones while still providing enough grip to ensure proper control. It’s a delicate balance.

Skin Sensitivity and Soft Tissue

Children’s skin is thinner and more sensitive than that of adults. This makes them more prone to pressure injuries, rashes, and blisters — especially during active play or sports.

The socket must distribute pressure evenly and reduce friction in areas that rub constantly. That’s where clever design and padding techniques come into play.

Plus, children may not always speak up when they feel discomfort. That’s why it’s critical for prosthetists and parents to watch for behavioral signs — like limping, taking off the prosthesis often, or refusing to wear it.

Adapting to Functional Needs

Growth affects more than just size — it changes how the child moves. A toddler learning to walk will need a different kind of socket support than a ten-year-old playing cricket or riding a bicycle.

As the child grows, they take on more activities, and the socket must adapt to support each new motion without limiting them.

Flexibility in design isn’t just about allowing growth — it’s about enabling a growing child to do more, try more, and enjoy life without feeling restricted by their prosthetic.

Creating a prosthetic socket for a child is like designing a moving puzzle. Every piece needs to fit, flex, and shift over time. Unlike adults, who might use the same socket for years, children often need changes every few months. So, the goal isn’t to make a socket that lasts forever — it’s to build one that evolves as they do.

Principles of Pediatric Socket Design

Creating a prosthetic socket for a child is like designing a moving puzzle. Every piece needs to fit, flex, and shift over time.

Unlike adults, who might use the same socket for years, children often need changes every few months. So, the goal isn’t to make a socket that lasts forever — it’s to build one that evolves as they do.

Comfort Comes First

At Robobionics, we always say that if a child is not comfortable, they won’t wear the prosthesis — no matter how advanced it is.

Comfort is not just about soft materials. It’s about how the socket fits around the residual limb, how it moves with the body, and how much it lets the skin breathe.

The socket should hug the limb gently, without pinching. It should stay in place when the child is running, jumping, or crawling.

And it should never cause red marks or sore spots after removal. If it does, something needs to change.

Growth-Friendly Design

Since we know that kids grow quickly, sockets should include features that make adjustments easy.

Some modern designs use modular components, so certain parts of the socket can be replaced without changing the entire unit. Others use soft inner liners that can be swapped or adjusted as the limb changes shape.

A very useful approach is the use of adjustable sockets — these can be loosened or tightened using dials, straps, or velcro. Think of it like adjustable shoes. They grow a bit with the child before needing to be fully replaced.

Another method is to use expandable panels made from stretchable materials. These adapt to minor growth and limb volume changes, especially helpful for very young kids where daily changes can be noticed.

Light Weight Without Sacrificing Strength

Children don’t have the same muscle strength as adults, so the socket must be light. But light doesn’t mean weak. The materials used — often carbon composites, advanced plastics, or flexible thermoplastics — must be both durable and feather-light.

Weight becomes even more important when a child starts walking. A heavy socket throws off their balance and causes fatigue.

But a well-balanced, light socket lets them move naturally, which supports healthy bone development and walking patterns.

Easy to Don and Doff

Donning (putting on) and doffing (taking off) must be simple, especially for young children or those with less hand strength.

This isn’t just about independence — it’s about daily wearability. If it’s hard to get on, both the child and parent are likely to skip using it, especially during rushed mornings or school time.

Sockets that slide on smoothly, with intuitive fasteners, make life easier. Over time, this builds consistency in usage, which improves overall mobility.

Breathability and Skin Health

Children sweat more than adults, and with active play, that sweat can build up inside the socket. This can cause the skin to break down, itch, or even develop rashes. That’s why ventilation is a key part of design.

Some sockets now include built-in channels or breathable liners that wick away moisture. Others have open areas strategically placed where the limb needs more air.

Materials like medical-grade silicone or foam help reduce friction while letting the skin breathe.

This attention to detail keeps the child comfortable for longer periods and reduces the chances of skin infections or irritation.

Visual Appeal Matters Too

Let’s not forget one important aspect: how it looks. Kids care about appearance. They don’t want a prosthesis that makes them feel different or ashamed.

Many children actually enjoy picking colors, themes, or even cartoon characters for their socket covers. A cool-looking socket gives them a sense of pride.

We’ve seen children light up when their prosthesis matches their favorite superhero or comes in their favorite color.

It might seem like a small thing, but emotionally, it’s a big deal. It helps the child bond with their device and use it more confidently.

Family Involvement is Key

Every good pediatric socket design starts with listening — to the child and their parents. No one knows the child’s habits, quirks, and routines better than their caregivers.

By involving them early in the process, prosthetists can build a socket that truly fits into the child’s life.

We always recommend parents observe their kids during different activities — walking, sitting, playing — and note any discomfort or awkward movement.

That feedback is priceless. It allows the design team to tweak the socket for better alignment, cushioning, or flexibility.

The materials used in a pediatric socket are just as important as the design. They determine how the socket feels, how it responds to movement, how it handles heat and moisture, and how well it adapts to growth. Over the years, innovation in prosthetics has introduced a wave of new materials and design techniques that have completely changed the way we approach pediatric sockets.

Materials and Technologies Shaping Pediatric Socket Design

The materials used in a pediatric socket are just as important as the design. They determine how the socket feels, how it responds to movement, how it handles heat and moisture, and how well it adapts to growth.

Over the years, innovation in prosthetics has introduced a wave of new materials and design techniques that have completely changed the way we approach pediatric sockets.

Flexible Thermoplastics: A Game Changer

One of the most widely used materials in pediatric sockets is flexible thermoplastic. It’s soft, moldable, and responds well to body heat.

This makes it ideal for growing limbs. It can be reshaped or heated for quick adjustments. That means as the child’s limb changes, the prosthetist doesn’t always have to build a whole new socket — they can modify the existing one.

These plastics also allow more movement, which is perfect for toddlers who crawl, climb, and roll around all day.

Carbon Fiber Composites for Strength and Lightness

For more active children, carbon fiber composite materials are used.

These are extremely strong, yet incredibly lightweight. The strength ensures the prosthesis holds up during sports or rough play, while the lightness reduces fatigue and promotes natural movement.

Carbon fiber sockets are often combined with flexible inner liners, offering both stability and comfort. This mix-and-match approach helps customize the socket for each child’s activity level and daily routine.

Silicone and Gel Liners for Comfort

Soft inner liners made of medical-grade silicone or gel provide a cushion between the residual limb and the hard socket.

These liners reduce pressure, absorb shock, and help with skin health. They’re especially useful for children with very sensitive skin or irregular limb shapes.

Some liners are even infused with antimicrobial properties, helping prevent rashes or infections. Others are breathable or designed to manage sweat, keeping the limb dry throughout the day.

3D Printing for Faster, Personalized Sockets

One of the most exciting innovations in prosthetics today is 3D printing. It allows for incredibly precise, custom socket designs based on scans of the child’s limb. These sockets can be made quickly, often in a matter of days, and offer a snug fit with fewer adjustments needed later.

3D printing also allows for creative designs — fun textures, colors, and even holes for breathability. Kids can feel like their prosthesis is something made just for them, which boosts emotional connection and self-esteem.

Even better, when the child grows out of it, the file can be adjusted digitally and a new one printed — faster and often at a lower cost than traditional fabrication.

Suspension Systems that Grow with the Child

A key part of any socket is how it stays on the limb — this is known as the suspension system. For children, it must be simple, secure, and not overly tight.

Modern systems use soft suction, pin locks, or even vacuum technology to hold the socket in place. Many of these systems now come with adjustability features, so they can be fine-tuned as the limb grows or changes in volume. This avoids the need for early replacement and keeps the child active without discomfort.

Smart Sensors and Wearable Tech

Though still emerging, some pediatric prosthetics now include sensors that track movement, pressure, and temperature inside the socket. These tools can alert parents or clinicians if the fit is off or if a pressure point is forming — even before the child says anything.

It’s like a smart sock for your prosthetic — it monitors comfort in real-time and helps avoid bigger issues down the line. This technology is still growing, but it holds huge promise for early detection and proactive care.

Custom Molding and CAD-CAM Tools

Gone are the days of only using plaster molds. Today, CAD-CAM (computer-aided design and manufacturing) allows sockets to be digitally designed and cut using robotic tools.

This speeds up the process and increases accuracy. The result? A better fit on the first try, less time in the clinic, and more time for the child to get back to life.

It also allows prosthetists to save each design digitally, making future updates and rebuilds much faster. If the child needs a new socket later, the base design is already there, ready to be tweaked.

Fitting a child with a prosthetic socket is not a one-time task. It’s a journey — one that begins with detailed assessments and continues with regular check-ups, timely adjustments, and a close watch on the child’s comfort and movement. A well-fitted socket today may not be the right fit six months from now, especially in the fast-changing world of a growing child.

The Fitting Process and Ongoing Care

Fitting a child with a prosthetic socket is not a one-time task. It’s a journey — one that begins with detailed assessments and continues with regular check-ups, timely adjustments, and a close watch on the child’s comfort and movement.

A well-fitted socket today may not be the right fit six months from now, especially in the fast-changing world of a growing child.

The First Fit: More Than Just Measurements

The initial fitting session is incredibly important. It’s when prosthetists take detailed measurements, scans, and sometimes molds of the residual limb.

But this session is also about observation. How does the child move? Where does their limb bear pressure? What is their level of activity?

Prosthetists also talk to parents and, if possible, to the child — even very young ones. Understanding their lifestyle, preferences, and any past issues helps in designing a socket that fits not just the body, but the person.

Often, a test socket is made first. This is a transparent, temporary socket used to check pressure points and alignment before the final version is created. It’s like a rehearsal — and it’s critical for long-term comfort.

Break-In Period

No matter how well-designed a socket is, the body needs time to get used to it. This is called the break-in period.

During this time, the child may only wear the socket for a few hours a day, gradually increasing wear time as the limb adjusts.

It’s important to watch closely during this period. Any signs of redness that last longer than 30 minutes after removal, or any unusual behaviors (like the child avoiding certain movements), are red flags. Catching and correcting issues early makes a huge difference.

Monitoring Growth and Fit

Children should have regular prosthetic reviews, often every 3 to 6 months. These visits are not just for checking fit — they’re also opportunities to assess growth, limb development, gait changes, and overall prosthesis use.

At Robobionics, we encourage parents to keep a simple diary — noting any times the child refuses to wear the limb, complains of pain, or behaves differently during play. These small clues can point to bigger fitting problems that need quick attention.

Prosthetists will often check:

  • Has the residual limb grown longer or changed shape?
  • Is the socket causing pressure on growth plates?
  • Has the liner worn out or become too tight?
  • Is the suspension still holding securely?

If the answer to any of these is “yes,” adjustments are made right away. Sometimes this means adding padding, reshaping part of the socket, or switching out a liner. Other times, it means rebuilding the socket entirely.

Home Care Routine

Parents play a huge role in the success of any pediatric prosthetic socket. Teaching them simple daily care routines can extend the life of the socket and keep the child comfortable.

This includes:

  • Cleaning the socket daily with mild soap and water to prevent skin infections.
  • Checking the limb every evening for signs of redness, blisters, or cuts.
  • Ensuring the liner or suspension sleeve is intact and not stretched out.
  • Keeping the prosthesis dry and stored in a clean, cool place.

Children should also be taught — in simple ways — how to recognize when something doesn’t feel right. They should feel safe telling an adult or taking the socket off if needed.

When to Replace a Socket

One of the most common questions we hear is: “How often will my child need a new socket?”

The truth is, it varies. Some children may need a new socket every 6 to 12 months, depending on their growth rate and activity level. Others may get more time. Here are a few signs it might be time for a new socket:

  • The child’s limb no longer fits snugly, even with thicker socks or liners.
  • The socket shifts or rotates during movement.
  • The child shows skin irritation or complains of pain.
  • There’s visible damage, cracks, or wear in the socket material.
  • The prosthetist recommends a new fit based on updated measurements.

It’s important not to delay replacement. An ill-fitting socket can do more harm than good, leading to injuries or even reluctance to use the prosthesis at all.

Emotional Support During Transitions

Replacing a socket can feel like a big change to a child. They’ve just gotten used to one — and now it’s gone. Some kids adjust quickly, others may resist the change. That’s why emotional support is just as important as technical support.

Let the child help choose the look of the new socket. Celebrate the “upgrade” with them. Frame it not as a loss, but as a new adventure. This keeps their relationship with their prosthesis positive, which is key to long-term success.

One of the toughest challenges in pediatric socket design is the speed at which children grow. Unlike adults, children can experience major changes in limb size and shape in a matter of weeks. This makes it very hard to maintain a good fit over time. A socket that fits perfectly in March might become tight, loose, or misaligned by June.

Challenges in Pediatric Socket Design and Practical Solutions

Rapid and Unpredictable Growth Patterns

One of the toughest challenges in pediatric socket design is the speed at which children grow. Unlike adults, children can experience major changes in limb size and shape in a matter of weeks.

This makes it very hard to maintain a good fit over time. A socket that fits perfectly in March might become tight, loose, or misaligned by June.

To manage this, prosthetists must design with foresight. Materials that are easy to reshape and modify become vital.

At Robobionics, we often leave extra room in the initial design, not to make it loose, but to allow space for controlled expansion. Close monitoring and scheduled follow-ups give us the chance to intervene before discomfort or damage occurs.

Another solution lies in modular socket systems. These sockets are made in parts that can be replaced individually without rebuilding the entire prosthesis. This saves time, reduces cost, and minimizes disruption to the child’s routine.

Communication Barriers with Younger Children

Young children may not always be able to express when something feels off. They might cry, refuse to wear the limb, or start limping — but these signs can be subtle.

Because they don’t always have the words to explain, the burden falls on parents and clinicians to observe carefully.

The key here is creating a safe, open environment where the child feels encouraged to express feelings, even non-verbally.

During fittings or reviews, letting the child play or move naturally can reveal a lot. Watching their gait, their posture, or even their facial expressions during different activities often gives clearer clues than direct questions.

Building trust also helps. When children visit the same clinician regularly and develop a friendly bond, they become more likely to speak up when something feels wrong.

Balancing Stability and Flexibility

Designing a socket for a growing child involves a delicate balance between keeping it tight enough for stability and loose enough to accommodate changes.

If the socket is too tight, it risks damaging soft tissue or affecting bone growth. If it’s too loose, it reduces control and can lead to falls or incorrect limb usage.

Achieving this balance starts with understanding each child’s activity level. A child who plays sports will need a different kind of support than one who’s just learning to walk.

The socket design must be matched to their current phase — not their age — and allow room to adjust as that phase evolves.

In some cases, soft inner liners can act as a buffer. They provide grip without applying too much direct pressure, making small volume changes easier to accommodate.

Managing Costs for Families

Another major challenge is cost. Pediatric prosthetics need frequent updates, which can put a financial strain on families.

Each new socket, liner, and adjustment adds to the burden. For some, insurance only partially covers these expenses, and others may have no coverage at all.

To reduce this pressure, clinics and prosthetic centers like Robobionics are exploring cost-efficient materials, faster fabrication techniques like 3D printing, and socket designs that grow with the child.

In some cases, having an adaptable base socket with replaceable liners or sleeves helps extend the life of the device without needing full replacement.

There’s also a need for policy changes. Advocating for better insurance coverage for pediatric prosthetic care is essential. Until that happens, innovation must continue to lower the cost barrier without sacrificing quality.

Dealing with Wear and Tear

Kids are active. They run, jump, fall, and climb. And their prosthetic sockets need to keep up. Wear and tear is not just likely — it’s inevitable.

Over time, even the most durable materials will show signs of stress, especially around joints and edges.

Frequent inspection is the only real solution. Parents and caregivers should be encouraged to check the socket daily, even briefly, to spot any cracks, rough patches, or loose components.

Clinics should offer rapid repair services that minimize downtime, so the child isn’t left without their limb for long.

We also advise against over-restricting activity. Children should not be told to avoid running or sports just to protect the prosthesis.

Instead, the prosthesis should be designed to support those very activities. Movement is part of healthy growth, and the right socket should enable, not restrict, that growth.

Emotional Transitions and Body Image

As children grow older, their awareness of how they look also increases. Around school age, they may become more self-conscious about their limb difference.

If the socket is bulky, noisy, or looks different from what they see around them, it can affect self-esteem.

This is where personalization matters. Giving children choices in how their socket looks — from color to graphics — makes a real difference.

It gives them control and pride in their prosthesis. Some kids want bright colors, while others prefer a design that blends in. Either way, their voice must lead the aesthetic decision.

Beyond looks, emotional support is vital. Children should have access to peer support groups, role models, and honest conversations that help them feel normal — not different.

A well-designed socket plays a subtle but powerful role in this by fitting so well that the child doesn’t think about it unless they want to.

As technology continues to advance, pediatric socket design is moving into an era of hyper-personalization. Gone are the days when sockets were shaped solely by hand using plaster molds and manual adjustments. Today, digital tools make it possible to create socket designs that match the exact anatomy of a child’s residual limb — not just once, but as often as needed.

The Future of Pediatric Socket Design

A Shift Toward Personalization at Scale

As technology continues to advance, pediatric socket design is moving into an era of hyper-personalization. Gone are the days when sockets were shaped solely by hand using plaster molds and manual adjustments.

Today, digital tools make it possible to create socket designs that match the exact anatomy of a child’s residual limb — not just once, but as often as needed.

We’re entering a world where each socket is not only personalized but also replicable. This means clinicians can save digital records of past sockets, compare growth trends, and recreate or upgrade sockets with pinpoint precision.

For families, it means faster fittings and fewer long clinic visits. For children, it means a better fit, fewer problems, and more time just being a kid.

This shift will also make it easier to adjust sockets between visits. Some systems are being developed to allow for remote assessment — using photos, limb scans, or even smartphone apps to track changes over time and help prosthetists decide when a visit is needed.

The Rise of Smart Prosthetic Sockets

While smart prosthetic limbs have received much of the spotlight, the socket — the connection point between the human and the machine — is starting to get its own high-tech upgrades.

Imagine a socket that can sense pressure points and send alerts before they become a problem. Or one that tracks temperature to identify early signs of skin irritation. This is no longer science fiction.

Research labs and some advanced clinics are now testing sockets with embedded sensors that monitor real-time limb conditions.

These sensors can identify even small shifts in pressure or fit, allowing early intervention. For parents and clinicians, this means less guesswork. For children, it means fewer painful experiences and a better relationship with their prosthetic.

Some of these smart systems may even integrate with smartphones, sending easy-to-understand notifications or offering guidance on when to tighten a strap, change a liner, or schedule a clinic appointment.

Sustainable Materials for an Eco-Friendly Future

Sustainability is another big area of focus. With children needing frequent socket replacements, the environmental cost can add up.

As a response, manufacturers are now exploring eco-friendly materials that are biodegradable, recyclable, or made from renewable sources.

These materials must still meet high standards for strength, safety, and comfort. But innovations in plant-based plastics, bamboo composites, and low-emission production methods are making it possible to deliver both performance and responsibility.

At Robobionics, we’re actively investing in material science that supports both children and the planet.

In the near future, we expect sockets that are not only good for the child but also kind to the world they’re growing into.

Faster Turnaround Times with Automation

Another major development is the use of automation in manufacturing. With computer-aided design and 3D printing becoming faster and more accessible, sockets can now be created in a fraction of the time it used to take. This is a major breakthrough for pediatric care, where speed is critical.

Quick turnaround doesn’t mean rushing through care. It means better responsiveness to growth changes. A child who has outgrown their socket can have a new one within days instead of weeks.

This reduces downtime, avoids injury, and keeps the child moving, playing, and learning without unnecessary breaks.

Automation also improves consistency. With digital files and machine-guided tools, every socket can be made to the same high standard — something that’s harder to guarantee with only manual processes.

Integrating AI for Predictive Fit

Artificial Intelligence is finding its place in pediatric prosthetics as well. AI tools can now analyze a child’s growth data over time, recognize patterns, and help predict when a socket might become too small or when a new one might be needed.

By combining data from past fittings, limb measurements, and activity tracking, AI can assist prosthetists in making more informed decisions.

It won’t replace human expertise, but it can enhance it — offering alerts, optimizing material choice, and even suggesting design changes based on predicted growth curves.

This kind of proactive care could drastically reduce the number of emergency visits caused by discomfort or poor fit and shift pediatric prosthetics toward more preventive, holistic care models.

Cross-Disciplinary Collaboration

The future of pediatric socket design will also be shaped by collaboration. No single discipline holds all the answers.

Prosthetists, engineers, therapists, pediatricians, designers, and even child psychologists are beginning to work together more closely.

Each brings a unique perspective — from biomechanics to mental health — to help design sockets that are not just functional, but joyful to wear.

This integration leads to smarter design decisions, better emotional outcomes, and sockets that fit seamlessly into every part of a child’s life.

It also empowers families. When professionals across disciplines communicate and collaborate, parents receive more consistent guidance, fewer conflicting instructions, and a more complete care experience for their child.

Conclusion

Pediatric socket design is more than a technical craft — it’s a responsibility. A child’s prosthetic socket must do more than fit; it must adapt, support, and grow with them. It should offer comfort in motion, freedom in play, and dignity in every moment. As we continue to innovate with better materials, smarter technologies, and more personalized care, the goal remains simple: to help children live fully, without limits.

At Robobionics, we believe every socket tells a story — not just of engineering, but of resilience, adaptation, and joy. With each fitting, each adjustment, and each smile from a child who feels “just like everyone else,” we’re reminded why this work matters. The future of pediatric prosthetics is bright — and growing stronger with every step.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

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The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

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In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
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The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
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We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

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You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

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We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

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Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.