Learn how to identify and relieve pressure points in lower limb prosthetics to prevent skin breakdown, discomfort, and long-term complications.

Pressure Points in Lower Limb Prosthetics: How to Prevent Skin Breakdown

When someone starts using a lower limb prosthetic, most people focus on the mechanics. Will it help them walk again? Will it fit right? Will it hold up over time? But one of the most important and often overlooked parts of the experience is how the prosthetic feels on the skin—every single day.

Even the best prosthetic in the world can become unbearable if it causes pain, blisters, or sores. That’s because the skin on our residual limbs isn’t made to handle constant rubbing or pressure. When this happens, it can lead to something called skin breakdown. This doesn’t just hurt—it can stop someone from wearing their prosthetic at all, forcing them back into a wheelchair or bed until they heal.

A pressure point is a small area on your residual limb where the prosthetic socket pushes harder than it should. These points aren’t just uncomfortable—they can become dangerous over time. When too much pressure is focused on one spot, the skin can become red, irritated, and eventually break down. If it isn’t treated, it can lead to open wounds, infections, and a painful recovery.

Understanding Pressure Points in Lower Limb Prosthetics

What Are Pressure Points and Why Do They Matter?

A pressure point is a small area on your residual limb where the prosthetic socket pushes harder than it should. These points aren’t just uncomfortable—they can become dangerous over time.

When too much pressure is focused on one spot, the skin can become red, irritated, and eventually break down. If it isn’t treated, it can lead to open wounds, infections, and a painful recovery.

Skin breakdown isn’t something to take lightly. Once it starts, it can keep coming back, especially if the cause isn’t fixed.

That’s why it’s so important to understand where these pressure points come from and how to deal with them before they get worse.

How Pressure Builds in a Prosthetic Socket

When you walk or stand, your weight moves through your body and into your residual limb. The prosthetic socket is supposed to spread that pressure across the limb evenly.

But sometimes, the fit isn’t perfect. This could be because the socket is too tight in one area, or the shape of your limb has changed over time. Even small shifts can cause big problems.

Pressure can also build up because of movement. As you walk, your skin rubs against the inside of the socket. This friction adds to the problem. When friction and pressure combine, they can damage the skin much faster.

Sweat and heat inside the socket make things worse. Moist skin is more likely to break down. So, on a hot day or after a long walk, pressure points can turn into blisters or sores if not managed properly.

Common Areas Where Pressure Points Develop

Not every limb is the same, but some pressure points show up in similar spots for many people. For above-knee users, it’s often near the end of the limb or around bony areas like the femur.

For below-knee users, it could be around the tibia or the back of the knee. These areas have less padding from muscle and fat, so they take more of the force from the socket.

Sometimes the issue isn’t where you feel pain but somewhere else. For example, if your socket is too loose, your limb may slide and cause pressure on the opposite side.

That’s why it’s important to look at the whole picture, not just where it hurts.

Early Signs of Skin Trouble You Should Never Ignore

Most people know what pain feels like. But with pressure points, the signs often start small. You might notice a red patch after taking off your prosthetic.

Maybe there’s a sore spot that goes away overnight. But when these signs show up again and again, they’re trying to tell you something.

Don’t ignore small skin changes. If your skin stays red for more than 20–30 minutes, it means there’s too much pressure.

If the skin feels hot or itchy, that’s a sign of irritation. If a bump, blister, or open sore forms, it’s time to act immediately.

Even if you don’t feel much discomfort, check your skin every day—especially if you have reduced sensation in your limb.

Use a mirror if needed or ask someone to help. Skin issues can build up quietly, and by the time they hurt, they might already be serious.

Why the Right Socket Fit Is the First Step to Comfort

The socket is the part of the prosthetic that wraps around your limb. It’s custom-made to match your shape, but your body isn’t made of metal or plastic—it changes.

Your limb may shrink, swell, or shift slightly depending on the time of day, how active you are, or your overall health. That’s why a socket that fit perfectly a few months ago might not feel the same today.

If your socket is too tight, it creates high-pressure zones. If it’s too loose, your limb might rub or move too much.

Either way, the result can be skin breakdown. That’s why regular check-ins with your prosthetist are so important. They can adjust the socket, add padding, or recommend new liners to help improve the fit.

Keeping a journal of how your limb feels throughout the day can also help. Write down when you feel discomfort, where it happens, and what you were doing.

This can help your prosthetist understand the root of the problem faster and make better changes.

Preventing skin problems is much easier than treating them later. The key is building small daily habits that protect your skin and keep pressure points from turning into serious wounds.

How to Prevent Skin Breakdown Before It Starts

Building Good Habits From Day One

Preventing skin problems is much easier than treating them later. The key is building small daily habits that protect your skin and keep pressure points from turning into serious wounds.

Start with checking your limb every single day. Even if it looks fine, give it a closer look. Use your fingers to feel for any warm spots, raised bumps, or hard skin.

If your skin looks red, sore, or different in any way, take a break from wearing your prosthetic and let your skin rest. A short break now can save you weeks of recovery later.

Cleaning your skin daily is also important. Use mild soap and warm water. Avoid hot water or anything with strong perfumes.

After washing, make sure your skin is completely dry before putting your prosthetic back on. Damp skin trapped inside a socket is a breeding ground for bacteria.

And don’t forget your liner or socks—they touch your skin all day. These should be cleaned after every use. If they smell, feel stiff, or look dirty, wash them right away or replace them.

Managing Sweating and Moisture Inside the Socket

Sweat can cause major skin problems. It increases friction, weakens the skin, and creates heat and moisture that can irritate the skin even more. It’s one of the most common reasons pressure points get worse.

Some people sweat more than others, and that’s okay. What matters is how you handle it. Try using moisture-wicking liners or prosthetic socks made to pull sweat away from the skin.

These help keep the area dry and reduce rubbing.

In hot weather or after physical activity, take off your prosthetic for a few minutes if possible. Let the skin breathe. Pat the limb dry with a soft towel before putting it back on.

There are also skin-safe antiperspirant sprays made just for prosthetic users. Talk to your prosthetist before trying these, as some products can dry out the skin too much or cause allergic reactions.

When the Socket Isn’t the Only Problem

Sometimes the pressure isn’t coming from the socket at all. Your gait—or the way you walk—can also cause uneven forces on your limb. If your walking pattern is off, it can shift pressure in ways that harm the skin over time.

You might not notice these changes, but a trained eye can. If you’re limping, favoring one side, or putting more weight on a certain part of your limb, these are signs that your prosthetic alignment or walking style needs attention.

This is why rehabilitation is such an important part of the journey. Working with a trained physical therapist or prosthetic specialist can help you develop healthy movement habits that take pressure off the wrong spots and spread the load evenly across your limb.

Rehabilitation isn’t just for new users. Even experienced users benefit from occasional retraining—especially after surgery, illness, or a long break from using the prosthetic.

How to Know When It’s Time for an Adjustment

No prosthetic stays perfect forever. Your body will change, and your needs will shift. Knowing when to ask for help is just as important as any daily habit.

Here are a few signs you might need a socket adjustment:

  • You feel pressure or pain in a new spot.
  • The limb moves or rotates inside the socket when walking.
  • You find yourself using extra padding more often.
  • The skin looks irritated in the same place repeatedly.

You don’t need to suffer through discomfort. A small adjustment early on can save you from long-term skin damage.

Regular visits with your prosthetist, even when things seem fine, are the best way to stay ahead of problems.

A well-fitting socket should feel snug but not tight, secure but not stiff. If it starts to feel different, trust your instincts and get it checked.

Your limb doesn’t sit bare inside the hard shell of the socket. There are layers in between—like liners, prosthetic socks, or gel sleeves—that protect your skin, improve comfort, and help the socket fit better. These layers play a big role in controlling pressure points.

The Role of Liners, Socks, and Suspension in Pressure Management

Understanding the Layers Between Skin and Socket

Your limb doesn’t sit bare inside the hard shell of the socket. There are layers in between—like liners, prosthetic socks, or gel sleeves—that protect your skin, improve comfort, and help the socket fit better. These layers play a big role in controlling pressure points.

A liner is usually made from silicone, gel, or foam. It wraps around your residual limb and cushions it inside the socket. Good liners absorb shock and reduce friction.

But not all liners are created equal. Some are thicker and softer, while others are thinner for more control. Choosing the right liner depends on your activity level, skin sensitivity, and limb shape.

If your skin is sensitive or prone to breakdown, a softer liner may help reduce direct pressure. But a liner that’s too soft can cause your limb to shift inside the socket, creating other problems.

It’s a balance, and that’s why working closely with your prosthetist to find the right type of liner is so important.

Prosthetic socks help adjust the fit when your limb volume changes. Throughout the day, your limb can swell or shrink. Adding or removing a sock changes how snugly your limb fits inside the socket. If the fit feels too loose or tight, don’t just keep walking—try adding or removing a sock layer.

But layering too many socks can create uneven pressure. If you need more than two or three sock layers to get a good fit, it may be time to get your socket re-evaluated.

Suspension Systems and Skin Safety

The suspension system keeps your prosthetic limb attached to your body. It might use a vacuum seal, a pin lock, suction, or straps. Each type of suspension puts different kinds of force on your skin.

If your suspension isn’t working right, your limb may move inside the socket, leading to rubbing and pressure points. Or the socket might press too hard in one area to stay in place, which causes soreness over time.

For example, with a pin lock system, the end of your limb may be pulled down with each step. If the liner doesn’t fit properly, it can create pressure at the tip of your limb—often leading to sores in that area.

A vacuum system, on the other hand, pulls your limb evenly into the socket using air pressure. When it works well, it reduces movement and creates a better seal.

But if there’s a leak or the vacuum isn’t strong enough, it can lose suction and lead to the same problems.

Whatever system you use, make sure it’s functioning properly. Even a small issue—like a worn-out seal or stretched strap—can throw off the fit and increase pressure in the wrong areas.

Seasonal Changes That Affect Fit and Skin

Believe it or not, the time of year can change how your prosthetic feels. Hot weather makes you sweat more, which can soften your skin and make it easier to damage.

Your limb may also swell from heat, changing the way it fits inside the socket. Cold weather can do the opposite—making your skin drier and your limb smaller.

These changes can sneak up on you. One day your prosthetic fits fine, the next it feels off. That’s why it’s helpful to track these patterns.

If you know your limb tends to swell in the summer, you can prepare by using different sock layers or switching to a more breathable liner.

Don’t ignore the signs. If your skin gets itchy, sticky, or irritated during a certain time of year, treat it as a warning. Adjust your routine to prevent small issues from turning into skin breakdown.

How Weight and Diet Affect Limb Volume and Pressure

What you eat and how much you weigh also impact how your prosthetic fits. Gaining or losing even a few kilos can change the shape of your residual limb.

This might make your socket feel tighter or looser, affecting where pressure builds.

A balanced diet helps your body maintain a steady limb volume. Foods high in salt can cause swelling, while dehydration can make your limb shrink. Both affect fit and can create new pressure points overnight.

Weight gain can also affect your gait and posture, putting more pressure on certain areas.

This doesn’t mean you need to diet or lose weight to use a prosthetic—it just means that staying aware of how changes in your body affect your fit is key to protecting your skin.

If you notice consistent changes in how your prosthetic feels, or you’re constantly adjusting socks and padding, talk to your prosthetist. Sometimes a small change in your routine can restore balance.

Getting your first prosthetic socket is a major step, but it’s not the last one. Many people believe that once the socket is made and fits well, the journey is complete. In reality, that’s just the beginning.

The Importance of Consistent Follow-Ups and Adjustments

Why “Set and Forget” Doesn’t Work in Prosthetics

Getting your first prosthetic socket is a major step, but it’s not the last one. Many people believe that once the socket is made and fits well, the journey is complete. In reality, that’s just the beginning.

Your body continues to adapt and change. Muscles become stronger or weaker, your walking style improves, and your daily activities evolve.

These changes shift how pressure is applied inside the socket. A fit that felt perfect two months ago may now be causing pressure points you don’t notice right away.

This is why regular follow-ups with your prosthetist are critical. These check-ins aren’t just for new users—they’re for anyone who wants to keep using their prosthetic safely and comfortably.

Your prosthetist can spot small issues before they become big problems. They can check for uneven wear on the liner, changes in socket pressure, or early signs of skin irritation.

They might suggest minor tweaks like re-lining, reshaping, or replacing worn-out parts. These small changes make a big difference in keeping pressure even and skin healthy.

What a Good Follow-Up Should Include

When you visit your prosthetist, it’s helpful to go in prepared. Describe exactly what you’ve been feeling—don’t leave out small discomforts.

Even if the skin looks okay, say where you feel rubbing, pinching, or sliding. Your feedback helps guide the adjustment process.

A thorough check-up usually includes:

  • Removing your prosthetic and checking the limb for red spots or sore areas.
  • Examining the socket for cracks, loose parts, or shape changes.
  • Looking at your gait and balance during walking.
  • Making sure the suspension system holds firm without shifting.
  • Checking liners and socks for wear, thinning, or odor.

It’s also a great time to bring up other concerns—like sweating, socket odor, or changes in activity level. These all affect how your prosthetic fits and performs.

If your lifestyle has changed—say you’ve started walking more or picked up a new hobby—mention it. Your prosthetic setup might need an update to keep up with your needs.

Adapting to New Prosthetics Without Hurting Your Skin

Anytime you receive a new socket, liner, or foot component, it takes time to adjust. The worst thing you can do is wear it all day right from the start. Even if it feels comfortable at first, new pressure patterns can affect your skin gradually.

Start slow. Wear your new setup for a couple of hours, then take it off and check your skin. Look for red patches, dents, or any area that feels sore. If it all looks good, increase the wear time slowly over the next few days.

Rushing the break-in process can create pressure points that spiral into wounds quickly. It’s much better to ease in and avoid setbacks.

Your prosthetist will usually give you a schedule to follow. Stick to it, even if it feels like you’re ready for more.

Your skin needs time to adapt just like the rest of your body. Be patient with it.

What to Do if Skin Breakdown Starts

Sometimes, even with the best care, skin breakdown still happens. Maybe it was a long day on your feet. Maybe the weather changed. Maybe the liner got a wrinkle. The important thing is what you do next.

If you notice a red spot that doesn’t go away after a few hours, give your skin a break. Try not to wear the prosthetic until the area heals.

Use a clean cloth to gently wash the area and keep it dry. If the skin is broken, apply a mild antiseptic and cover it with a sterile bandage.

Don’t apply lotions, powders, or creams unless your doctor tells you to. Many products can make things worse by trapping moisture or causing irritation.

If the sore gets worse, or if you see pus, swelling, or heat, get medical help right away. Infections can spread fast and may require antibiotics.

Never try to push through pain—it can turn a minor issue into a serious health problem.

Also, never return to wearing the same prosthetic setup without addressing the root cause. Talk to your prosthetist to understand what led to the skin damage.

It could be a simple fix—like changing a sock or adjusting the liner. But until it’s fixed, your skin will keep getting hurt in the same place.

Prosthetic Breaks and Rest Days

Just like your legs need rest, so does your skin. It’s okay to take breaks from wearing your prosthetic, especially after long or difficult days.

Give your limb time to recover. If you can, elevate your leg and let it breathe. This helps reduce swelling and gives your skin a chance to repair itself naturally.

On days when you feel skin discomfort or early irritation, choose rest over activity. It may feel frustrating in the moment, but it can save you from being sidelined for much longer due to a sore or wound.

Some users benefit from a backup prosthetic for short-term use while letting the skin recover. Talk to your prosthetist if you experience frequent pressure points—it might be worth exploring.

One of the most powerful habits you can build is to inspect your residual limb at the start and end of every day. Think of it like brushing your teeth. It doesn’t take long, but it prevents bigger problems later.

Real-World Tips for Everyday Skin Protection

Start and End Each Day with a Skin Check

One of the most powerful habits you can build is to inspect your residual limb at the start and end of every day. Think of it like brushing your teeth. It doesn’t take long, but it prevents bigger problems later.

In the morning, check your skin before putting on your prosthetic. This helps you catch anything that developed overnight, like swelling or irritation.

If something feels off, don’t rush to put the prosthetic on. Give your limb a few minutes to adjust after you wake up, especially if you’ve been lying down for hours.

At night, after removing the prosthetic, check your skin again. Look for redness, blisters, or dry patches. Pay attention to how your limb feels too.

Warm spots, tenderness, or a dull ache can be early signs of pressure problems.

If you notice the same issue in the same place more than once, it’s time to adjust something—whether it’s your sock layers, liner, or activity level.

Keep Your Skin Strong and Healthy

Healthy skin is your best defense against pressure sores. When your skin is strong, it can handle a little friction or pressure without breaking down.

But when it’s dry, thin, or damaged, even small amounts of pressure can cause problems.

Hydration plays a big role in this. Drink enough water each day to keep your skin naturally moist from the inside.

This helps maintain elasticity and resilience. If your skin tends to be dry, especially in cold seasons, use a simple, fragrance-free moisturizer at night—after cleaning and drying the limb.

During the day, avoid lotions before wearing your prosthetic. They can soften the skin too much or cause slippage inside the socket.

Also, protect your skin from cuts and scratches. Even a small nick can become a serious sore when trapped inside a tight socket.

Be careful when shaving or trimming hair near your limb, and don’t scratch itchy spots with sharp objects.

Wear clean, dry liners and socks. Change them if they get damp. Wash them as directed—usually with mild soap and warm water, then air-dried. Dirty or worn-out materials can irritate the skin and harbor bacteria.

Mind Your Movements and Footing

How you move has a direct effect on pressure distribution. Uneven steps, sudden turns, or limping can cause certain areas of the limb to work harder or absorb more impact than others.

Over time, this adds up and can lead to skin stress and breakdown.

Try to walk with smooth, balanced steps. Focus on keeping your weight centered and using both sides of your body evenly. It may sound simple, but poor habits are easy to develop—especially when you’re tired or in a rush.

If you find yourself leaning to one side, dragging your prosthetic foot, or putting more weight on your sound limb, take note.

These are signs of an unbalanced gait. Left unchecked, they can lead to pain in the hips, back, or knees, and cause more pressure on the prosthetic side.

If you’re unsure, ask someone to film you walking from the front, back, and side. Watching the playback can reveal patterns you don’t feel while walking.

If your gait has changed, even a little, schedule a gait analysis or physical therapy session. A few adjustments can bring everything back into alignment.

How Footwear Affects Pressure Distribution

Believe it or not, the shoes you wear with your prosthetic leg matter a lot. The wrong pair can throw off your balance, change your posture, and increase pressure in unwanted areas.

Avoid shoes with very soft or very hard soles. Soft soles may feel comfortable at first, but they don’t provide enough support, which can lead to instability. Hard soles can create impact that travels up through the prosthetic and into your limb.

Choose supportive shoes with a firm, even sole. They help distribute your weight evenly and reduce stress on both your prosthetic side and your sound limb.

The height of the heel is important too. A higher heel changes the angle of your leg and shifts the pressure in your socket.

Try to wear shoes of the same height and type consistently. If you switch from sneakers to formal shoes or sandals, you may need to adjust the alignment of your prosthetic.

This keeps your walking pattern consistent and protects your skin from sudden pressure changes.

Also, avoid walking barefoot with your prosthetic unless your prosthetist has specifically designed it for that purpose.

Without the proper footwear, the leg may not support you correctly, and that can lead to unexpected pressure points.

Conclusion

Pressure points in lower limb prosthetics may seem small at first, but they can quickly grow into serious setbacks if ignored. The key to preventing skin breakdown lies in staying aware, acting early, and never accepting discomfort as “normal.”

A well-fitting socket, clean liners, balanced gait, and regular skin checks are your strongest tools. Pair that with consistent follow-ups and good habits, and you can stay ahead of pressure-related problems before they start.

Your skin is your first line of defense—and protecting it means more freedom, more movement, and more confidence in everyday life. Every small step you take to care for it adds up to a better, more comfortable prosthetic experience.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

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  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

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If you have any questions about our Returns and Refunds Policy, please contact us:

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TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

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4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
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 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

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6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.